Inf 20240422 23:17:04 2764 19628 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240422 23:17:04 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:04 2764 19628 UpdateManager endwith 0 (0): Success Inf 20240422 23:17:04 2764 19628 End TmuGetUpdateInfo() ------------------------------ Inf 20240422 23:17:04 2764 19628 Set key[SocketTimeout] value[120] Inf 20240422 23:17:04 2764 19628 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240422 23:17:04 2764 19628 Set key[KeptPatternMaxCount] value[7] Inf 20240422 23:17:04 2764 19628 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240422 23:17:04 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:04 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:04 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:04 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:04 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:04 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:04 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:04 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:04 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:04 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:04 2764 19628 Unzip return [0] Inf 20240422 23:17:04 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:04 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:04 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:04 2764 19628 Retry Counter: 1 Inf 20240422 23:17:04 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:04 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:04 2764 19628 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240422 23:17:04 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:04 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:04 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:04 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:04 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:04 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:04 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:04 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:04 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:04 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:04 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:04 2764 19628 Downloader returns: 15 Inf 20240422 23:17:04 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:04 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:04 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:04 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:04 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:04 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:04 2764 19628 No need to update. Inf 20240422 23:17:04 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:04 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:04 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:05 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:05 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:05 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:05 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:05 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:05 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:05 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:05 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:05 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:05 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:05 2764 19628 Unzip return [0] Inf 20240422 23:17:05 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:05 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:05 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:05 2764 19628 Retry Counter: 1 Inf 20240422 23:17:05 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:05 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:05 2764 19628 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240422 23:17:05 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:05 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:05 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:05 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:05 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:05 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:05 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:05 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:05 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:05 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:05 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:05 2764 19628 Downloader returns: 15 Inf 20240422 23:17:05 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:05 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:05 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:05 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:05 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:05 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:05 2764 19628 No need to update. Inf 20240422 23:17:05 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:05 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:05 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:06 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:06 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:06 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:06 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:06 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:06 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:06 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:06 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:06 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:06 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:06 2764 19628 Unzip return [0] Inf 20240422 23:17:06 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:06 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:06 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:06 2764 19628 Retry Counter: 1 Inf 20240422 23:17:06 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:06 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:06 2764 19628 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240422 23:17:06 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:06 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:06 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:06 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:06 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:06 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:06 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:06 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:06 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:06 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:06 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:06 2764 19628 Downloader returns: 15 Inf 20240422 23:17:06 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:06 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:06 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:06 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:06 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:06 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:06 2764 19628 No need to update. Inf 20240422 23:17:06 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:06 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:06 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:07 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:07 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:07 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:07 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:07 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:07 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:07 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:07 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:07 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:07 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:07 2764 19628 Unzip return [0] Inf 20240422 23:17:07 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:07 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:07 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:07 2764 19628 Retry Counter: 1 Inf 20240422 23:17:07 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:07 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:07 2764 19628 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240422 23:17:07 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:07 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:07 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:07 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:07 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:07 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:07 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:07 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:07 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:07 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:07 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:07 2764 19628 Downloader returns: 15 Inf 20240422 23:17:07 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:07 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:07 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:07 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:07 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:07 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:07 2764 19628 No need to update. Inf 20240422 23:17:07 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:07 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:07 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:08 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:08 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:08 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:08 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:08 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:08 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:08 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:08 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:08 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:08 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:08 2764 19628 Unzip return [0] Inf 20240422 23:17:08 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:08 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:08 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:08 2764 19628 Retry Counter: 1 Inf 20240422 23:17:08 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:08 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:08 2764 19628 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240422 23:17:08 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:08 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:08 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:08 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:08 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:08 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:08 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:08 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:08 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:08 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:08 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:08 2764 19628 Downloader returns: 15 Inf 20240422 23:17:08 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:08 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:08 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:08 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:08 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:08 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:08 2764 19628 No need to update. Inf 20240422 23:17:08 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:08 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:08 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:09 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:09 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:09 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:09 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:09 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:09 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:09 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:09 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:09 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:09 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:09 2764 19628 Unzip return [0] Inf 20240422 23:17:09 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:09 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:09 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:09 2764 19628 Retry Counter: 1 Inf 20240422 23:17:09 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:09 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:09 2764 19628 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240422 23:17:09 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:09 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:09 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:09 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:09 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:09 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:09 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:09 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:09 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:09 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:09 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:09 2764 19628 Downloader returns: 15 Inf 20240422 23:17:09 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:09 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:09 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:09 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:09 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:09 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:09 2764 19628 No need to update. Inf 20240422 23:17:09 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:09 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:09 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:09 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:09 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:09 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:09 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:10 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:10 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:10 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:10 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:10 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:10 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:10 2764 19628 Unzip return [0] Inf 20240422 23:17:10 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:10 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:10 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:10 2764 19628 Retry Counter: 1 Inf 20240422 23:17:10 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:10 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:10 2764 19628 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240422 23:17:10 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:10 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:10 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:10 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:10 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:10 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:10 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:10 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:10 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:10 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:10 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:10 2764 19628 Downloader returns: 15 Inf 20240422 23:17:10 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:10 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:10 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:10 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:10 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:10 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:10 2764 19628 No need to update. Inf 20240422 23:17:10 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:10 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:10 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:10 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:10 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:10 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:10 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:10 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:10 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:10 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:10 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:10 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:10 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:10 2764 19628 Unzip return [0] Inf 20240422 23:17:10 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:10 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:10 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:10 2764 19628 Retry Counter: 1 Inf 20240422 23:17:10 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:11 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:11 2764 19628 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240422 23:17:11 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:11 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:11 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:11 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:11 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:11 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:11 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:11 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:11 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:11 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:11 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:11 2764 19628 Downloader returns: 15 Inf 20240422 23:17:11 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:11 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:11 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:11 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:11 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:11 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:11 2764 19628 No need to update. Inf 20240422 23:17:11 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:11 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:11 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:11 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:11 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:11 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:11 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:11 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:11 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:11 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:11 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:11 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:11 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:11 2764 19628 Unzip return [0] Inf 20240422 23:17:11 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:11 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:11 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:11 2764 19628 Retry Counter: 1 Inf 20240422 23:17:11 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:11 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:11 2764 19628 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240422 23:17:11 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:11 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:11 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:11 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:11 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:11 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:11 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:11 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:11 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:11 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:11 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:11 2764 19628 Downloader returns: 15 Inf 20240422 23:17:11 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:12 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:12 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:12 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:12 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:12 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:12 2764 19628 No need to update. Inf 20240422 23:17:12 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:12 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:12 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:12 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:12 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:12 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:12 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:12 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:12 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:12 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:12 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:12 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:12 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:12 2764 19628 Unzip return [0] Inf 20240422 23:17:12 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:12 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:12 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:12 2764 19628 Retry Counter: 1 Inf 20240422 23:17:12 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:12 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:12 2764 19628 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240422 23:17:12 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:12 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:12 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:12 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:12 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:12 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:12 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:12 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:12 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:12 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:12 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:12 2764 19628 Downloader returns: 15 Inf 20240422 23:17:12 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:12 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:12 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:12 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:12 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:12 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:12 2764 19628 No need to update. Inf 20240422 23:17:12 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:12 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:12 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:12 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:12 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:12 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:12 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:12 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:13 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:13 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:13 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:13 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:13 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:13 2764 19628 Unzip return [0] Inf 20240422 23:17:13 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:13 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:13 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:13 2764 19628 Retry Counter: 1 Inf 20240422 23:17:13 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:13 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:13 2764 19628 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240422 23:17:13 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:13 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:13 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:13 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:13 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:13 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:13 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:13 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:13 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:13 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:13 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:13 2764 19628 Downloader returns: 15 Inf 20240422 23:17:13 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:13 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:13 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:13 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:13 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:13 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:13 2764 19628 No need to update. Inf 20240422 23:17:13 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:13 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:13 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:13 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:13 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:13 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:13 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:13 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:13 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:13 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:13 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:13 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:13 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:13 2764 19628 Unzip return [0] Inf 20240422 23:17:13 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:13 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:13 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:13 2764 19628 Retry Counter: 1 Inf 20240422 23:17:13 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:13 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:13 2764 19628 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240422 23:17:13 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:13 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:13 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:13 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:13 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:14 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:14 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:14 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:14 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:14 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:14 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:14 2764 19628 Downloader returns: 15 Inf 20240422 23:17:14 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:14 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:14 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:14 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:14 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:14 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:14 2764 19628 No need to update. Inf 20240422 23:17:14 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:14 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:14 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:14 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:14 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:14 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:14 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:14 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:14 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:14 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:14 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:14 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:14 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:14 2764 19628 Unzip return [0] Inf 20240422 23:17:14 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:14 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:14 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:14 2764 19628 Retry Counter: 1 Inf 20240422 23:17:14 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:14 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:14 2764 19628 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240422 23:17:14 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:14 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:14 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:14 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:14 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:14 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:14 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:14 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:14 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:14 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:14 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:14 2764 19628 Downloader returns: 15 Inf 20240422 23:17:14 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:14 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:14 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:14 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:14 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:14 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:14 2764 19628 No need to update. Inf 20240422 23:17:14 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:14 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:14 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:15 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:15 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:15 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:15 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:15 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:15 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:15 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:15 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:15 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:15 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:15 2764 19628 Unzip return [0] Inf 20240422 23:17:15 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:15 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:15 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:15 2764 19628 Retry Counter: 1 Inf 20240422 23:17:15 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:15 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:15 2764 19628 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240422 23:17:15 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:15 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:15 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:15 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:15 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:15 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:15 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:15 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:15 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:15 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:15 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:15 2764 19628 Downloader returns: 15 Inf 20240422 23:17:15 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:15 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:15 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:15 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:15 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:15 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:15 2764 19628 No need to update. Inf 20240422 23:17:15 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:15 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:15 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:15 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:15 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:15 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:15 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:15 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:15 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:15 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:15 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:15 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:15 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:16 2764 19628 Unzip return [0] Inf 20240422 23:17:16 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:16 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:16 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:16 2764 19628 Retry Counter: 1 Inf 20240422 23:17:16 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:16 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:16 2764 19628 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240422 23:17:16 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:16 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:16 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:16 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:16 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:16 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:16 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:16 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:16 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:16 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:16 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:16 2764 19628 Downloader returns: 15 Inf 20240422 23:17:16 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:16 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:16 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:16 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:16 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:16 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:16 2764 19628 No need to update. Inf 20240422 23:17:16 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:16 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:16 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:16 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:16 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:16 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:16 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:16 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:16 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:16 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:16 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:16 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:16 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:16 2764 19628 Unzip return [0] Inf 20240422 23:17:16 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:16 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:16 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:16 2764 19628 Retry Counter: 1 Inf 20240422 23:17:16 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:16 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:16 2764 19628 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240422 23:17:16 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:16 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:16 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:16 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:16 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:17 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:17 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:17 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:17 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:17 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:17 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:17 2764 19628 Downloader returns: 15 Inf 20240422 23:17:17 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:17 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:17 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:17 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:17 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:17 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:17 2764 19628 No need to update. Inf 20240422 23:17:17 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:17 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:17 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:17 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:17 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:17 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:17 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:17 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:17 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:17 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:17 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:17 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:17 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:17 2764 19628 Unzip return [0] Inf 20240422 23:17:17 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:17 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:17 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:17 2764 19628 Retry Counter: 1 Inf 20240422 23:17:17 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:17 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:17 2764 19628 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240422 23:17:17 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:17 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:17 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:17 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:17 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:17 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:17 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:17 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:17 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:17 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:17 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:17 2764 19628 Downloader returns: 15 Inf 20240422 23:17:17 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:17 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:17 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:17 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:18 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:18 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:18 2764 19628 No need to update. Inf 20240422 23:17:18 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:18 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:18 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:18 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:18 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:18 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:18 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:18 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:18 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:18 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:18 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:18 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:18 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:18 2764 19628 Unzip return [0] Inf 20240422 23:17:18 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:18 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:18 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:18 2764 19628 Retry Counter: 1 Inf 20240422 23:17:18 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:18 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:18 2764 19628 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240422 23:17:18 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:18 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:18 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:18 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:18 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:18 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:18 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:18 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:18 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:18 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:18 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:18 2764 19628 Downloader returns: 15 Inf 20240422 23:17:18 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:18 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:18 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:18 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:18 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:18 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:18 2764 19628 No need to update. Inf 20240422 23:17:18 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:18 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:18 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:18 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:18 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:18 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:18 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:19 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:19 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:19 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:19 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:19 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:19 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:19 2764 19628 Unzip return [0] Inf 20240422 23:17:19 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:19 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:19 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:19 2764 19628 Retry Counter: 1 Inf 20240422 23:17:19 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:19 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:19 2764 19628 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240422 23:17:19 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:19 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:19 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:19 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:19 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:19 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:19 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:19 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:19 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:19 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:19 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:19 2764 19628 Downloader returns: 15 Inf 20240422 23:17:19 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:19 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:19 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:19 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:19 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:19 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:19 2764 19628 No need to update. Inf 20240422 23:17:19 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:19 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:19 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:19 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:19 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:19 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:19 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:19 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:19 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:19 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:19 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:19 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:19 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:19 2764 19628 Unzip return [0] Inf 20240422 23:17:19 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:19 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:20 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:20 2764 19628 Retry Counter: 1 Inf 20240422 23:17:20 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:20 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:20 2764 19628 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240422 23:17:20 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:20 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:20 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:20 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:20 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:20 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:20 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:20 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:20 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:20 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:20 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:20 2764 19628 Downloader returns: 15 Inf 20240422 23:17:20 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:20 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:20 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:20 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:20 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:20 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:20 2764 19628 No need to update. Inf 20240422 23:17:20 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:20 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:20 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:20 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:20 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:20 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:20 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:20 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:20 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:20 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:20 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:20 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:20 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:20 2764 19628 Unzip return [0] Inf 20240422 23:17:20 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:20 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:20 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:20 2764 19628 Retry Counter: 1 Inf 20240422 23:17:20 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:20 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:20 2764 19628 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240422 23:17:20 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:20 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:20 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:20 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:20 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:20 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:20 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:20 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:20 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:20 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:21 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:21 2764 19628 Downloader returns: 15 Inf 20240422 23:17:21 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:21 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:21 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:21 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:21 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:21 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:21 2764 19628 No need to update. Inf 20240422 23:17:21 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:21 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:21 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:21 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:21 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:21 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:21 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:21 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:21 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:21 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:21 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:21 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:21 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:21 2764 19628 Unzip return [0] Inf 20240422 23:17:21 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:21 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:21 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:21 2764 19628 Retry Counter: 1 Inf 20240422 23:17:21 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:21 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:21 2764 19628 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240422 23:17:21 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:21 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:21 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:21 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:21 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:21 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:21 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:21 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:21 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:21 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:21 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:21 2764 19628 Downloader returns: 15 Inf 20240422 23:17:21 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:21 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:21 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:21 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:21 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:21 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:22 2764 19628 No need to update. Inf 20240422 23:17:22 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:22 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:22 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:22 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:22 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:22 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:22 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:22 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:22 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:22 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:22 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:22 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:22 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:22 2764 19628 Unzip return [0] Inf 20240422 23:17:22 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:22 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:22 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:22 2764 19628 Retry Counter: 1 Inf 20240422 23:17:22 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:22 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:22 2764 19628 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240422 23:17:22 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:22 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:22 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:22 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:22 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:22 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:22 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:22 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:22 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:22 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:22 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:22 2764 19628 Downloader returns: 15 Inf 20240422 23:17:22 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:22 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:22 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:22 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:22 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:22 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:22 2764 19628 No need to update. Inf 20240422 23:17:22 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:22 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:22 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:22 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:23 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:23 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:23 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:23 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:23 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:23 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:23 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:23 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:23 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:23 2764 19628 Unzip return [0] Inf 20240422 23:17:23 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:23 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:23 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:23 2764 19628 Retry Counter: 1 Inf 20240422 23:17:23 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:23 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:23 2764 19628 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240422 23:17:23 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:23 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:23 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:23 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:23 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:23 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:23 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:23 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:23 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:23 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:23 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:23 2764 19628 Downloader returns: 15 Inf 20240422 23:17:23 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:23 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:23 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:23 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:23 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:23 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:23 2764 19628 No need to update. Inf 20240422 23:17:23 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:23 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:23 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:23 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:23 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:23 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:23 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:23 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:23 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:23 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:23 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:23 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:24 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:24 2764 19628 Unzip return [0] Inf 20240422 23:17:24 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:24 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:24 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:24 2764 19628 Retry Counter: 1 Inf 20240422 23:17:24 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:24 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:24 2764 19628 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240422 23:17:24 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:24 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:24 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:24 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:24 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:24 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:24 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:24 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:24 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:24 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:24 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:24 2764 19628 Downloader returns: 15 Inf 20240422 23:17:24 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:24 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:24 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:24 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:24 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:24 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:24 2764 19628 No need to update. Inf 20240422 23:17:24 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:24 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:24 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:24 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:24 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:24 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:24 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:24 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:24 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:24 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:24 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:24 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:24 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:24 2764 19628 Unzip return [0] Inf 20240422 23:17:24 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:24 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:24 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:24 2764 19628 Retry Counter: 1 Inf 20240422 23:17:24 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:24 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:24 2764 19628 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240422 23:17:24 2764 19628 local version is newer, do not duplicate it. Inf 20240422 23:17:24 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:25 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:25 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:25 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:25 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:25 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:25 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:25 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:25 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:25 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:25 2764 19628 Downloader returns: 15 Inf 20240422 23:17:25 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:25 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:25 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:25 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:25 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:25 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:25 2764 19628 No need to update. Inf 20240422 23:17:25 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:25 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:25 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:25 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:25 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:25 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:25 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:25 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:25 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:25 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:25 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:25 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:25 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:25 2764 19628 Unzip return [0] Inf 20240422 23:17:25 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:25 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:25 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:25 2764 19628 Retry Counter: 1 Inf 20240422 23:17:25 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:25 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:25 2764 19628 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240422 23:17:25 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:25 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:25 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:25 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:25 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:25 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:25 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:25 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:25 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:25 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:25 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:25 2764 19628 Downloader returns: 15 Inf 20240422 23:17:25 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:25 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:25 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:25 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:26 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:26 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:26 2764 19628 No need to update. Inf 20240422 23:17:26 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:26 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:26 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:26 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:26 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:26 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:26 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:26 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:26 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:26 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:26 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:26 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:26 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:26 2764 19628 Unzip return [0] Inf 20240422 23:17:26 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:26 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:26 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:26 2764 19628 Retry Counter: 1 Inf 20240422 23:17:26 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:26 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:26 2764 19628 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240422 23:17:26 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:26 2764 19628 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240422 23:17:26 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:26 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:26 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:26 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:26 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:26 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:26 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:26 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:26 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:26 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:26 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:26 2764 19628 Downloader returns: 15 Inf 20240422 23:17:26 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:26 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:26 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:26 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:26 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:26 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:26 2764 19628 No need to update. Inf 20240422 23:17:26 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:26 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:26 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:26 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:26 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:26 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:26 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:27 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:27 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:27 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:27 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:27 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:27 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:27 2764 19628 Unzip return [0] Inf 20240422 23:17:27 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:27 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:27 2764 19628 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240422 23:17:27 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:27 2764 19628 Retry Counter: 1 Inf 20240422 23:17:27 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:27 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:27 2764 19628 ignore item[2][0x22000040][L0][P0] Inf 20240422 23:17:27 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:27 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:27 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:27 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:27 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:27 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:27 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:27 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:27 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:27 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:27 2764 19628 Downloader returns: 15 Inf 20240422 23:17:27 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:27 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:27 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:27 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:27 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:27 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:27 2764 19628 No need to update. Inf 20240422 23:17:27 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:27 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:27 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:27 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:27 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:27 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:27 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:27 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:27 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:27 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:27 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:27 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:27 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:28 2764 19628 Unzip return [0] Inf 20240422 23:17:28 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:28 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:28 2764 19628 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240422 23:17:28 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:28 2764 19628 Retry Counter: 1 Inf 20240422 23:17:28 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:28 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:28 2764 19628 ignore item[2][0x22000080][L0][P0] Inf 20240422 23:17:28 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:28 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:28 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:28 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:28 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:28 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:28 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:28 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:28 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:28 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:28 2764 19628 Downloader returns: 15 Inf 20240422 23:17:28 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:28 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:28 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:28 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:28 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:28 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:28 2764 19628 No need to update. Inf 20240422 23:17:28 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:28 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:28 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:28 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:28 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:28 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:28 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:28 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:28 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:28 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:28 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:28 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:28 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:28 2764 19628 Unzip return [0] Inf 20240422 23:17:28 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:28 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:28 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:28 2764 19628 Retry Counter: 1 Inf 20240422 23:17:28 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:28 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:28 2764 19628 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240422 23:17:28 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:28 2764 19628 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240422 23:17:28 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:28 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:29 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:29 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:29 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:29 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:29 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:29 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:29 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:29 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:29 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:29 2764 19628 Downloader returns: 15 Inf 20240422 23:17:29 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:29 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:29 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:29 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:29 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:29 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:29 2764 19628 No need to update. Inf 20240422 23:17:29 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:29 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:29 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:29 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:29 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:29 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:29 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:29 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:29 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:29 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:29 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:29 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:29 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:29 2764 19628 Unzip return [0] Inf 20240422 23:17:29 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:29 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:29 2764 19628 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240422 23:17:29 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:29 2764 19628 Retry Counter: 1 Inf 20240422 23:17:29 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:29 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:29 2764 19628 ignore item[2][0x22000100][L0][P0] Inf 20240422 23:17:29 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:29 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:29 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:29 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:29 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:29 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:29 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:29 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:29 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:29 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:29 2764 19628 Downloader returns: 15 Inf 20240422 23:17:29 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:29 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:29 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:29 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:29 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:30 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:30 2764 19628 No need to update. Inf 20240422 23:17:30 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:30 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:30 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:30 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:30 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:30 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:30 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:30 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:30 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:30 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:30 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:30 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:30 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:30 2764 19628 Unzip return [0] Inf 20240422 23:17:30 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:30 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:30 2764 19628 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240422 23:17:30 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:30 2764 19628 Retry Counter: 1 Inf 20240422 23:17:30 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:30 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:30 2764 19628 ignore item[2][0x22000200][L0][P0] Inf 20240422 23:17:30 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:30 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:30 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:30 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:30 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:30 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:30 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:30 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:30 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:30 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:30 2764 19628 Downloader returns: 15 Inf 20240422 23:17:30 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:30 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:30 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:30 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:30 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:30 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:30 2764 19628 No need to update. Inf 20240422 23:17:30 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:30 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:30 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:30 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:30 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:30 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:30 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:30 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:31 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:31 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:31 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:31 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:31 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:31 2764 19628 Unzip return [0] Inf 20240422 23:17:31 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:31 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:31 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:31 2764 19628 Retry Counter: 1 Inf 20240422 23:17:31 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:31 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:31 2764 19628 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240422 23:17:31 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:31 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:31 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:31 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:31 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:31 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:31 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:31 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:31 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:31 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:31 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:31 2764 19628 Downloader returns: 15 Inf 20240422 23:17:31 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:31 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:31 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:31 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:31 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:31 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:31 2764 19628 No need to update. Inf 20240422 23:17:31 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:31 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:31 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:31 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:31 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:31 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:31 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:31 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:31 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:31 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:31 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:32 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:32 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:32 2764 19628 Unzip return [0] Inf 20240422 23:17:32 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:32 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:32 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:32 2764 19628 Retry Counter: 1 Inf 20240422 23:17:32 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:32 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:32 2764 19628 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240422 23:17:32 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:32 2764 19628 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240422 23:17:32 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:32 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:32 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:32 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:32 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:32 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:32 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:32 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:32 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:32 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:32 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:32 2764 19628 Downloader returns: 15 Inf 20240422 23:17:32 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:32 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:32 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:32 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:32 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:32 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:32 2764 19628 No need to update. Inf 20240422 23:17:32 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:32 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:32 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:32 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:32 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:32 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:32 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:32 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:32 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:32 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:32 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:32 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:32 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:33 2764 19628 Unzip return [0] Inf 20240422 23:17:33 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:33 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:33 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:33 2764 19628 Retry Counter: 1 Inf 20240422 23:17:33 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:33 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:33 2764 19628 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240422 23:17:33 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:33 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:33 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:33 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:33 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:33 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:33 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:33 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:33 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:33 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:33 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:33 2764 19628 Downloader returns: 15 Inf 20240422 23:17:33 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:33 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:33 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:33 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:33 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:33 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:33 2764 19628 No need to update. Inf 20240422 23:17:33 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:33 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:33 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:33 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:33 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:33 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:33 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:33 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:33 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:33 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:33 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:33 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:33 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:33 2764 19628 Unzip return [0] Inf 20240422 23:17:33 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:33 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:33 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:33 2764 19628 Retry Counter: 1 Inf 20240422 23:17:33 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:33 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:33 2764 19628 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240422 23:17:33 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:33 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:33 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:34 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:34 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:34 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:34 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:34 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:34 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:34 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:34 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:34 2764 19628 Downloader returns: 15 Inf 20240422 23:17:34 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:34 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:34 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:34 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:34 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:34 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:34 2764 19628 No need to update. Inf 20240422 23:17:34 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:34 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:34 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:34 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:34 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:34 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:34 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:34 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:34 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:34 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:34 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:34 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:34 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:34 2764 19628 Unzip return [0] Inf 20240422 23:17:34 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:34 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:34 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:34 2764 19628 Retry Counter: 1 Inf 20240422 23:17:34 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:34 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:34 2764 19628 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240422 23:17:34 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:34 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:34 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:34 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:34 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:34 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:34 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:34 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:34 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:34 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:34 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:34 2764 19628 Downloader returns: 15 Inf 20240422 23:17:34 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:34 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:35 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:35 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:35 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:35 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:35 2764 19628 No need to update. Inf 20240422 23:17:35 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:35 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:35 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:35 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:35 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:35 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:35 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:35 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:35 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:35 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:35 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:35 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:35 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:35 2764 19628 Unzip return [0] Inf 20240422 23:17:35 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:35 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:35 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:35 2764 19628 Retry Counter: 1 Inf 20240422 23:17:35 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:35 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:35 2764 19628 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240422 23:17:35 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:35 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:35 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:35 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:35 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:35 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:35 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:35 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:35 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:35 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:35 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:35 2764 19628 Downloader returns: 15 Inf 20240422 23:17:35 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:35 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:35 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:35 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:35 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:35 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:35 2764 19628 No need to update. Inf 20240422 23:17:35 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:35 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:35 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:35 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:35 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:35 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:35 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:36 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:36 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:36 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:36 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:36 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:36 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:36 2764 19628 Unzip return [0] Inf 20240422 23:17:36 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:36 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:36 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:36 2764 19628 Retry Counter: 1 Inf 20240422 23:17:36 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:36 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:36 2764 19628 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240422 23:17:36 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:36 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:36 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:36 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:36 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:36 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:36 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:36 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:36 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:36 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:36 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:36 2764 19628 Downloader returns: 15 Inf 20240422 23:17:36 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:36 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:36 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:36 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:36 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:36 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:36 2764 19628 No need to update. Inf 20240422 23:17:36 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:36 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:36 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:36 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:36 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:36 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:36 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:36 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:36 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:36 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:36 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:37 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:37 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:37 2764 19628 Unzip return [0] Inf 20240422 23:17:37 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:37 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:37 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:37 2764 19628 Retry Counter: 1 Inf 20240422 23:17:37 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:37 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:37 2764 19628 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240422 23:17:37 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:37 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:37 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:37 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:37 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:37 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:37 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:37 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:37 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:37 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:37 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:37 2764 19628 Downloader returns: 15 Inf 20240422 23:17:37 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:37 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:37 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:37 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:37 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:37 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:37 2764 19628 No need to update. Inf 20240422 23:17:37 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:37 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:37 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:37 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:37 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:37 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:37 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:37 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:37 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:37 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:37 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:37 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:37 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:37 2764 19628 Unzip return [0] Inf 20240422 23:17:37 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:37 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:37 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:37 2764 19628 Retry Counter: 1 Inf 20240422 23:17:37 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:38 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:38 2764 19628 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240422 23:17:38 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:38 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:38 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:38 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:38 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:38 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:38 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:38 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:38 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:38 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:38 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:38 2764 19628 Downloader returns: 15 Inf 20240422 23:17:38 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:38 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:38 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:38 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:38 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:38 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:38 2764 19628 No need to update. Inf 20240422 23:17:38 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:38 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:38 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:38 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:38 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:38 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:38 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:38 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:38 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:38 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:38 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:38 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:38 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:38 2764 19628 Unzip return [0] Inf 20240422 23:17:38 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:38 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:38 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:38 2764 19628 Retry Counter: 1 Inf 20240422 23:17:38 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:38 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:38 2764 19628 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240422 23:17:38 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:38 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:38 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:38 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:38 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:39 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:39 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:39 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:39 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:39 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:39 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:39 2764 19628 Downloader returns: 15 Inf 20240422 23:17:39 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:39 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:39 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:39 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:39 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:39 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:39 2764 19628 No need to update. Inf 20240422 23:17:39 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:39 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:39 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:39 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:39 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:39 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:39 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:39 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:39 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:39 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:39 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:39 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:39 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:39 2764 19628 Unzip return [0] Inf 20240422 23:17:39 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:39 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:39 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:39 2764 19628 Retry Counter: 1 Inf 20240422 23:17:39 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:39 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:39 2764 19628 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240422 23:17:39 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:39 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:39 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:39 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:39 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:39 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:39 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:39 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:39 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:39 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:39 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:39 2764 19628 Downloader returns: 15 Inf 20240422 23:17:39 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:39 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:39 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:39 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:39 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:40 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:40 2764 19628 No need to update. Inf 20240422 23:17:40 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:40 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:40 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:40 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:40 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:40 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:40 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:40 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:40 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:40 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:40 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:40 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:40 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:40 2764 19628 Unzip return [0] Inf 20240422 23:17:40 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:40 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:40 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:40 2764 19628 Retry Counter: 1 Inf 20240422 23:17:40 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:40 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:40 2764 19628 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240422 23:17:40 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:40 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:40 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:40 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:40 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:40 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:40 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:40 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:40 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:40 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:40 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:40 2764 19628 Downloader returns: 15 Inf 20240422 23:17:40 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:40 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:40 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:40 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:40 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:40 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:40 2764 19628 No need to update. Inf 20240422 23:17:40 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:40 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:40 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:40 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:40 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:40 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:41 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:41 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:41 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:41 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:41 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:41 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:41 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:41 2764 19628 Unzip return [0] Inf 20240422 23:17:41 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:41 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:41 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:41 2764 19628 Retry Counter: 1 Inf 20240422 23:17:41 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:41 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:41 2764 19628 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240422 23:17:41 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:41 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:41 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:41 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:41 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:41 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:41 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:41 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:41 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:41 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:41 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:41 2764 19628 Downloader returns: 15 Inf 20240422 23:17:41 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:41 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:41 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:41 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:41 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:41 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:41 2764 19628 downloading signature files... Inf 20240422 23:17:41 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\AU_Down\pattern\Url00032.012.sig]... Inf 20240422 23:17:41 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:41 2764 19628 download signature files done Inf 20240422 23:17:41 2764 19628 start check signed info (no file size or digest check here)... Inf 20240422 23:17:41 2764 19628 Verfiy by new cert success. Inf 20240422 23:17:41 2764 19628 check signed info for all patch files done. (no digest check here) Inf 20240422 23:17:41 2764 19628 ActiveUpdate start download patch files... Inf 20240422 23:17:41 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\AU_Down\pattern\Url00032.012.zip]... Inf 20240422 23:17:41 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:41 2764 19628 Download all patch files success, checking ... Inf 20240422 23:17:41 2764 19628 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240422 23:17:41 2764 19628 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240422 23:17:41 2764 19628 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\AU_Down\pattern\Url00032.012.zip] Inf 20240422 23:17:41 2764 19628 Verfiy by new cert success. Inf 20240422 23:17:41 2764 19628 Check over, All files are OK. Inf 20240422 23:17:42 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\3\1208222038] Inf 20240422 23:17:42 2764 19628 Unzip return [0] Inf 20240422 23:17:42 2764 19628 Create AuPatch.ini .... Inf 20240422 23:17:42 2764 19628 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240422 23:17:42 2764 19628 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628" 1 Inf 20240422 23:17:42 2764 19628 Create patch.exe OK. Inf 20240422 23:17:42 23368 9940 Local machine time zone is GMT 2 Inf 20240422 23:17:42 23368 9940 Current log level is 5 Inf 20240422 23:17:42 23368 9940 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240422 23:17:42 23368 9940 AuPatch Action: update. Inf 20240422 23:17:42 23368 9940 update: update with new patch agent. Inf 20240422 23:17:42 23368 9940 No patchagent. Use default patchagent inside AU Inf 20240422 23:17:42 23368 9940 Call PatchAgent StartAction with: void. Inf 20240422 23:17:42 23368 9940 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240422 23:17:42 23368 9940 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240422 23:17:42 23368 9940 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240422 23:17:42 23368 9940 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240422 23:17:42 23368 9940 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240422 23:17:42 23368 9940 Call PatchAgent EndAction with: void Inf 20240422 23:17:42 23368 9940 mergeBackupIni: backup needed. Inf 20240422 23:17:42 23368 9940 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240422 23:17:42 23368 9940 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240422 23:17:42 23368 9940 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240422 23:17:42 23368 9940 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240422 23:17:42 23368 9940 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240422 23:17:42 23368 9940 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.293 Count of OverWritten Files[0] Inf 20240422 23:17:42 23368 9940 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240422 23:17:42 23368 9940 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240422 23:17:42 23368 9940 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240422 23:17:42 23368 9940 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240422 23:17:42 23368 9940 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240422 23:17:42 23368 9940 mergeBackupIni: done. Inf 20240422 23:17:42 23368 9940 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\AuResult.ini), status = 0 Inf 20240422 23:17:42 23368 9940 AuPatch end. Inf 20240422 23:17:42 2764 19628 there is no au.db or invalid, will skip send report Inf 20240422 23:17:42 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:42 2764 19628 UpdateManager endwith 0 (0): Success Inf 20240422 23:17:42 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:42 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:42 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:42 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:42 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:42 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:42 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:42 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:43 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:43 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:43 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:43 2764 19628 Unzip return [0] Inf 20240422 23:17:43 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:43 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:43 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:43 2764 19628 Retry Counter: 1 Inf 20240422 23:17:43 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:43 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:43 2764 19628 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240422 23:17:43 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:43 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:43 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:43 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:43 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:43 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:43 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:43 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:43 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:43 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:43 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:43 2764 19628 Downloader returns: 15 Inf 20240422 23:17:43 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:43 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:43 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:43 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:43 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:43 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:43 2764 19628 No need to update. Inf 20240422 23:17:43 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:43 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:43 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:43 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:43 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:43 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:43 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:43 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:43 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:43 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:43 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:43 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:43 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:43 2764 19628 Unzip return [0] Inf 20240422 23:17:43 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:43 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:43 2764 19628 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240422 23:17:43 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:43 2764 19628 Retry Counter: 1 Inf 20240422 23:17:44 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:44 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:44 2764 19628 ignore item[3][0x48040166][L0][P0] Inf 20240422 23:17:44 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:44 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:44 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:44 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:44 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:44 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:44 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:44 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:44 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:44 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:44 2764 19628 Downloader returns: 15 Inf 20240422 23:17:44 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:44 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:44 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:44 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:44 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:44 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:44 2764 19628 No need to update. Inf 20240422 23:17:44 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:44 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:44 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:44 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:44 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:44 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:44 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:44 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:44 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:44 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:44 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:44 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:44 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:44 2764 19628 Unzip return [0] Inf 20240422 23:17:44 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:44 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:44 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:44 2764 19628 Retry Counter: 1 Inf 20240422 23:17:44 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:44 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:44 2764 19628 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240422 23:17:44 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:44 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:44 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:44 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:44 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:45 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:45 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:45 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:45 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:45 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:45 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:45 2764 19628 Downloader returns: 15 Inf 20240422 23:17:45 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:45 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:45 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:45 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:45 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:45 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:45 2764 19628 No need to update. Inf 20240422 23:17:45 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:45 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:45 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:45 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:45 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:45 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:45 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:45 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:45 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:45 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:45 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:45 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:45 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:45 2764 19628 Unzip return [0] Inf 20240422 23:17:45 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:45 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:45 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:45 2764 19628 Retry Counter: 1 Inf 20240422 23:17:45 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:45 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:45 2764 19628 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240422 23:17:45 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:45 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:45 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:45 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:45 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:45 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:45 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:45 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:45 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:45 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:45 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:45 2764 19628 Downloader returns: 15 Inf 20240422 23:17:45 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:45 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:46 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:46 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:46 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:46 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:46 2764 19628 No need to update. Inf 20240422 23:17:46 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:46 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:46 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:46 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:46 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:46 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:46 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:46 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:46 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:46 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:46 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:46 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:46 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:46 2764 19628 Unzip return [0] Inf 20240422 23:17:46 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:46 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:46 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:46 2764 19628 Retry Counter: 1 Inf 20240422 23:17:46 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:46 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:46 2764 19628 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240422 23:17:46 2764 19628 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240422 23:17:46 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:46 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:46 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:46 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:46 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:46 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:46 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:46 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:46 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:46 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:46 2764 19628 Downloader returns: 15 Inf 20240422 23:17:46 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:46 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:46 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:46 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:46 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:46 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:46 2764 19628 No need to update. Inf 20240422 23:17:46 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:46 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:46 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:47 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:47 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:47 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:47 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:47 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:47 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:47 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:47 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:47 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:47 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:47 2764 19628 Unzip return [0] Inf 20240422 23:17:47 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:47 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:47 2764 19628 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240422 23:17:47 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:47 2764 19628 Retry Counter: 1 Inf 20240422 23:17:47 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:47 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:47 2764 19628 ignore item[3][0x48040243][L0][P0] Inf 20240422 23:17:47 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:47 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:47 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:47 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:47 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:47 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:47 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:47 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:47 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:47 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:47 2764 19628 Downloader returns: 15 Inf 20240422 23:17:47 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:47 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:47 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:47 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:47 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:47 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:47 2764 19628 No need to update. Inf 20240422 23:17:47 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:47 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:47 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:47 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:47 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:47 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:48 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:48 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:48 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:48 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:48 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:48 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:48 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:48 2764 19628 Unzip return [0] Inf 20240422 23:17:48 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:48 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:48 2764 19628 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240422 23:17:48 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:48 2764 19628 Retry Counter: 1 Inf 20240422 23:17:48 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:48 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:48 2764 19628 ignore item[3][0x48040241][L0][P0] Inf 20240422 23:17:48 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:48 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:48 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:48 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:48 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:48 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:48 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:48 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:48 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:48 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:48 2764 19628 Downloader returns: 15 Inf 20240422 23:17:48 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:48 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:48 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:48 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:48 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:48 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:48 2764 19628 No need to update. Inf 20240422 23:17:48 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:48 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:48 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:48 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:48 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:48 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:48 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:48 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:48 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:49 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:49 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:49 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:49 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:49 2764 19628 Unzip return [0] Inf 20240422 23:17:49 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:49 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:49 2764 19628 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240422 23:17:49 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:49 2764 19628 Retry Counter: 1 Inf 20240422 23:17:49 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:49 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:49 2764 19628 ignore item[3][0x48040240][L0][P0] Inf 20240422 23:17:49 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:49 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:49 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:49 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:49 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:49 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:49 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:49 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:49 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:49 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:49 2764 19628 Downloader returns: 15 Inf 20240422 23:17:49 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:49 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:49 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:49 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:49 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:49 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:49 2764 19628 No need to update. Inf 20240422 23:17:49 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:49 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:49 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:17:49 2764 19628 Start TmuDuplicateEx() Inf 20240422 23:17:49 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:49 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:49 2764 19628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Inf 20240422 23:17:49 2764 19628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240422 23:17:49 2764 19628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240422 23:17:49 2764 19628 TmSecureHandler call SSL_shutdown(). Inf 20240422 23:17:49 2764 19628 TmSecureHandler call SSL_shutdown() end. Inf 20240422 23:17:49 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:49 2764 19628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:49 2764 19628 Unzip return [0] Inf 20240422 23:17:50 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:50 2764 19628 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:50 2764 19628 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240422 23:17:50 2764 19628 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:50 2764 19628 Retry Counter: 1 Inf 20240422 23:17:50 2764 19628 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240422 23:17:50 2764 19628 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini.tmp Inf 20240422 23:17:50 2764 19628 ignore item[3][0x48040237][L0][P0] Inf 20240422 23:17:50 2764 19628 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240422 23:17:50 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:50 2764 19628 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240422 23:17:50 2764 19628 End TmuDuplicateEx() ------------------------------ Inf 20240422 23:17:50 2764 19628 Start TmuUpdateEx() Inf 20240422 23:17:50 2764 19628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240422 23:17:50 2764 19628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:50 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\ini_xml.zip]... Err 20240422 23:17:50 2764 19628 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240422 23:17:50 2764 19628 TmDownloader: Local file can not been opend Err 20240422 23:17:50 2764 19628 Downloader returns: 15 Inf 20240422 23:17:50 2764 19628 Download ini_xml.zip fail, try plain file. Inf 20240422 23:17:50 2764 19628 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini]... Inf 20240422 23:17:50 2764 19628 TmDownloader: Succeeded getting the file Inf 20240422 23:17:50 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Err 20240422 23:17:50 2764 19628 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240422 23:17:50 2764 19628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628\server.ini Inf 20240422 23:17:50 2764 19628 No need to update. Inf 20240422 23:17:50 2764 19628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_19628] Inf 20240422 23:17:50 2764 19628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240422 23:17:50 2764 19628 End TmuUpdateEx() ------------------------------ Inf 20240422 23:21:00 2764 19628 release context for thread: 19628 ------------------------------ Inf 20240423 00:17:29 2764 20668 new context for thread: 20668 ------------------------------ Inf 20240423 00:17:29 2764 20668 Set key[CheckFileSignature] value[1] Inf 20240423 00:17:29 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:29 2764 20668 Set key[AC_Code] value[************] Inf 20240423 00:17:29 2764 20668 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 00:17:29 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:29 2764 20668 Set key[InfoHttpsLevel] value[1] Inf 20240423 00:17:29 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:29 2764 20668 Set key[FileHttpsLevel] value[1] Inf 20240423 00:17:29 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:29 2764 20668 Set key[SocketTimeout] value[120] Inf 20240423 00:17:29 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:29 2764 20668 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 00:17:29 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:30 2764 20668 Get key: [SocketTimeout] Inf 20240423 00:17:30 2764 20668 value: [120] ------------------------------ Inf 20240423 00:17:30 2764 20668 Set key[SocketTimeout] value[12] Inf 20240423 00:17:30 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:30 2764 20668 Start TmuGetUpdateInfo() Inf 20240423 00:17:30 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:30 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:30 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:30 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:30 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:30 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:30 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:30 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:30 2764 20668 Unzip return [0] Inf 20240423 00:17:30 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:30 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:30 2764 20668 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi293.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 00:17:30 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[275900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_275900.zip] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 00:17:31 2764 20668 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 00:17:31 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:31 2764 20668 UpdateManager endwith 0 (0): Success Inf 20240423 00:17:31 2764 20668 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 00:17:31 2764 20668 Set key[SocketTimeout] value[120] Inf 20240423 00:17:31 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:31 2764 20668 Set key[KeptPatternMaxCount] value[7] Inf 20240423 00:17:31 2764 20668 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 00:17:31 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:31 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:31 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:31 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:31 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:31 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:32 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:32 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:32 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:32 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:32 2764 20668 Unzip return [0] Inf 20240423 00:17:32 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:32 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:32 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:32 2764 20668 Retry Counter: 1 Inf 20240423 00:17:32 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:32 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:32 2764 20668 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 00:17:32 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:32 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:32 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:32 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:32 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:32 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:32 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:32 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:32 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:32 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:32 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:32 2764 20668 Downloader returns: 15 Inf 20240423 00:17:32 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:32 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:32 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:32 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:32 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:32 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:32 2764 20668 No need to update. Inf 20240423 00:17:32 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:32 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:32 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:32 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:32 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:33 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:33 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:33 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:33 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:33 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:33 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:33 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:33 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:33 2764 20668 Unzip return [0] Inf 20240423 00:17:33 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:33 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:33 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:33 2764 20668 Retry Counter: 1 Inf 20240423 00:17:33 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:33 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:33 2764 20668 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 00:17:33 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:33 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:33 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:33 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:33 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:33 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:33 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:33 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:33 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:33 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:33 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:33 2764 20668 Downloader returns: 15 Inf 20240423 00:17:33 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:33 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:33 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:33 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:33 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:33 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:33 2764 20668 No need to update. Inf 20240423 00:17:33 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:33 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:33 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:34 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:34 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:34 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:34 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:34 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:34 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:34 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:34 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:34 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:34 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:34 2764 20668 Unzip return [0] Inf 20240423 00:17:34 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:34 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:34 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:34 2764 20668 Retry Counter: 1 Inf 20240423 00:17:34 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:34 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:34 2764 20668 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 00:17:34 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:34 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:34 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:34 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:34 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:34 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:34 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:34 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:35 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:35 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:35 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:35 2764 20668 Downloader returns: 15 Inf 20240423 00:17:35 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:35 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:35 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:35 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:35 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:35 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:35 2764 20668 No need to update. Inf 20240423 00:17:35 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:35 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:35 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:35 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:35 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:35 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:35 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:35 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:35 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:35 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:35 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:35 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:35 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:35 2764 20668 Unzip return [0] Inf 20240423 00:17:35 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:35 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:35 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:35 2764 20668 Retry Counter: 1 Inf 20240423 00:17:35 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:35 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:35 2764 20668 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 00:17:35 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:35 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:35 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:35 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:35 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:35 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:35 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:35 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:35 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:35 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:35 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:35 2764 20668 Downloader returns: 15 Inf 20240423 00:17:36 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:36 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:36 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:36 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:36 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:36 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:36 2764 20668 No need to update. Inf 20240423 00:17:36 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:36 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:36 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:36 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:36 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:36 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:36 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:36 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:36 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:36 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:36 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:36 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:36 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:36 2764 20668 Unzip return [0] Inf 20240423 00:17:36 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:36 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:36 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:36 2764 20668 Retry Counter: 1 Inf 20240423 00:17:36 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:36 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:36 2764 20668 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 00:17:36 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:36 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:36 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:37 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:37 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:37 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:37 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:37 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:37 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:37 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:37 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:37 2764 20668 Downloader returns: 15 Inf 20240423 00:17:37 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:37 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:37 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:37 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:37 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:37 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:37 2764 20668 No need to update. Inf 20240423 00:17:37 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:37 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:37 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:37 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:37 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:37 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:37 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:37 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:37 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:37 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:37 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:37 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:37 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:37 2764 20668 Unzip return [0] Inf 20240423 00:17:37 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:37 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:38 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:38 2764 20668 Retry Counter: 1 Inf 20240423 00:17:38 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:38 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:38 2764 20668 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 00:17:38 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:38 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:38 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:38 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:38 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:38 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:38 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:38 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:38 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:38 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:38 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:38 2764 20668 Downloader returns: 15 Inf 20240423 00:17:38 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:38 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:38 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:38 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:38 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:38 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:38 2764 20668 No need to update. Inf 20240423 00:17:38 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:38 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:38 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:38 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:38 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:38 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:38 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:38 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:38 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:38 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:38 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:38 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:38 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:38 2764 20668 Unzip return [0] Inf 20240423 00:17:38 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:38 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:38 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:38 2764 20668 Retry Counter: 1 Inf 20240423 00:17:38 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:38 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:38 2764 20668 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 00:17:39 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:39 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:39 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:39 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:39 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:39 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:39 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:39 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:39 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:39 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:39 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:39 2764 20668 Downloader returns: 15 Inf 20240423 00:17:39 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:39 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:39 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:39 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:39 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:39 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:39 2764 20668 No need to update. Inf 20240423 00:17:39 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:39 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:39 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:39 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:39 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:39 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:39 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:39 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:39 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:39 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:39 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:39 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:39 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:39 2764 20668 Unzip return [0] Inf 20240423 00:17:39 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:39 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:39 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:39 2764 20668 Retry Counter: 1 Inf 20240423 00:17:39 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:39 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:39 2764 20668 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 00:17:39 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:39 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:39 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:39 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:39 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:40 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:40 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:40 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:40 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:40 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:40 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:40 2764 20668 Downloader returns: 15 Inf 20240423 00:17:40 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:40 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:40 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:40 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:40 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:40 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:40 2764 20668 No need to update. Inf 20240423 00:17:40 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:40 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:40 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:40 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:40 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:40 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:40 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:40 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:40 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:40 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:40 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:40 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:40 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:40 2764 20668 Unzip return [0] Inf 20240423 00:17:40 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:40 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:40 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:40 2764 20668 Retry Counter: 1 Inf 20240423 00:17:40 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:40 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:40 2764 20668 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 00:17:40 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:40 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:40 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:40 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:40 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:40 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:40 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:40 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:40 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:40 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:40 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:41 2764 20668 Downloader returns: 15 Inf 20240423 00:17:41 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:41 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:41 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:41 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:41 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:41 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:41 2764 20668 No need to update. Inf 20240423 00:17:41 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:41 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:41 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:41 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:41 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:41 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:41 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:41 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:41 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:41 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:41 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:41 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:41 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:41 2764 20668 Unzip return [0] Inf 20240423 00:17:41 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:41 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:41 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:41 2764 20668 Retry Counter: 1 Inf 20240423 00:17:41 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:41 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:41 2764 20668 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 00:17:41 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:41 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:41 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:41 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:41 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:41 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:41 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:41 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:41 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:41 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:41 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:41 2764 20668 Downloader returns: 15 Inf 20240423 00:17:41 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:42 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:42 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:42 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:42 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:42 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:42 2764 20668 No need to update. Inf 20240423 00:17:42 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:42 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:42 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:42 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:42 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:42 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:42 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:42 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:42 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:42 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:42 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:42 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:42 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:42 2764 20668 Unzip return [0] Inf 20240423 00:17:42 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:42 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:42 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:42 2764 20668 Retry Counter: 1 Inf 20240423 00:17:42 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:42 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:42 2764 20668 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 00:17:42 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:42 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:42 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:42 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:42 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:42 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:42 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:42 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:42 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:42 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:42 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:42 2764 20668 Downloader returns: 15 Inf 20240423 00:17:42 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:42 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:42 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:43 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:43 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:43 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:43 2764 20668 No need to update. Inf 20240423 00:17:43 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:43 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:43 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:43 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:43 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:43 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:43 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:43 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:43 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:43 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:43 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:43 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:43 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:43 2764 20668 Unzip return [0] Inf 20240423 00:17:43 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:43 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:43 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:43 2764 20668 Retry Counter: 1 Inf 20240423 00:17:43 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:43 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:43 2764 20668 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 00:17:43 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:43 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:43 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:43 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:43 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:43 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:43 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:43 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:43 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:43 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:43 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:43 2764 20668 Downloader returns: 15 Inf 20240423 00:17:43 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:43 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:43 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:43 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:43 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:43 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:43 2764 20668 No need to update. Inf 20240423 00:17:43 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:43 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:43 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:44 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:44 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:44 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:44 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:44 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:44 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:44 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:44 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:44 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:44 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:44 2764 20668 Unzip return [0] Inf 20240423 00:17:44 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:44 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:44 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:44 2764 20668 Retry Counter: 1 Inf 20240423 00:17:44 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:44 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:44 2764 20668 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 00:17:44 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:44 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:44 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:44 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:44 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:44 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:44 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:44 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:44 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:44 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:44 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:44 2764 20668 Downloader returns: 15 Inf 20240423 00:17:44 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:44 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:44 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:44 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:44 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:44 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:44 2764 20668 No need to update. Inf 20240423 00:17:44 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:44 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:44 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:44 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:44 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:45 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:45 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:45 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:45 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:45 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:45 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:45 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:45 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:45 2764 20668 Unzip return [0] Inf 20240423 00:17:45 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:45 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:45 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:45 2764 20668 Retry Counter: 1 Inf 20240423 00:17:45 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:45 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:45 2764 20668 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 00:17:45 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:45 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:45 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:45 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:45 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:45 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:45 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:45 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:45 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:45 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:45 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:45 2764 20668 Downloader returns: 15 Inf 20240423 00:17:45 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:45 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:45 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:45 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:45 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:45 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:45 2764 20668 No need to update. Inf 20240423 00:17:45 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:45 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:45 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:45 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:45 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:45 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:45 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:46 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:46 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:46 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:46 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:46 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:46 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:46 2764 20668 Unzip return [0] Inf 20240423 00:17:46 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:46 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:46 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:46 2764 20668 Retry Counter: 1 Inf 20240423 00:17:46 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:46 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:46 2764 20668 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 00:17:46 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:46 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:46 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:46 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:46 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:46 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:46 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:46 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:46 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:46 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:46 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:46 2764 20668 Downloader returns: 15 Inf 20240423 00:17:46 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:46 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:46 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:46 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:46 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:46 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:46 2764 20668 No need to update. Inf 20240423 00:17:46 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:46 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:46 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:46 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:46 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:46 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:46 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:46 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:46 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:46 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:46 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:47 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:47 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:47 2764 20668 Unzip return [0] Inf 20240423 00:17:47 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:47 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:47 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:47 2764 20668 Retry Counter: 1 Inf 20240423 00:17:47 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:47 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:47 2764 20668 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 00:17:47 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:47 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:47 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:47 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:47 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:47 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:47 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:47 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:47 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:47 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:47 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:47 2764 20668 Downloader returns: 15 Inf 20240423 00:17:47 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:47 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:47 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:47 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:47 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:47 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:47 2764 20668 No need to update. Inf 20240423 00:17:47 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:47 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:47 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:47 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:47 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:47 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:47 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:47 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:47 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:47 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:47 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:47 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:48 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:48 2764 20668 Unzip return [0] Inf 20240423 00:17:48 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:48 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:48 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:48 2764 20668 Retry Counter: 1 Inf 20240423 00:17:48 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:48 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:48 2764 20668 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 00:17:48 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:48 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:48 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:48 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:48 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:48 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:48 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:48 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:48 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:48 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:48 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:48 2764 20668 Downloader returns: 15 Inf 20240423 00:17:48 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:48 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:48 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:48 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:48 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:48 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:48 2764 20668 No need to update. Inf 20240423 00:17:48 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:48 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:48 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:48 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:48 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:48 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:48 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:48 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:48 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:48 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:48 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:48 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:48 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:49 2764 20668 Unzip return [0] Inf 20240423 00:17:49 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:49 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:49 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:49 2764 20668 Retry Counter: 1 Inf 20240423 00:17:49 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:49 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:49 2764 20668 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 00:17:49 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:49 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:49 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:49 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:49 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:49 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:49 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:49 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:49 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:49 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:49 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:49 2764 20668 Downloader returns: 15 Inf 20240423 00:17:49 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:49 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:49 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:49 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:49 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:49 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:49 2764 20668 No need to update. Inf 20240423 00:17:49 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:49 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:49 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:49 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:49 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:49 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:49 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:49 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:49 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:49 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:49 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:49 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:49 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:49 2764 20668 Unzip return [0] Inf 20240423 00:17:49 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:49 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:49 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:49 2764 20668 Retry Counter: 1 Inf 20240423 00:17:50 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:50 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:50 2764 20668 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 00:17:50 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:50 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:50 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:50 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:50 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:50 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:50 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:50 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:50 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:50 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:50 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:50 2764 20668 Downloader returns: 15 Inf 20240423 00:17:50 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:50 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:50 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:50 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:50 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:50 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:50 2764 20668 No need to update. Inf 20240423 00:17:50 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:50 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:50 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:50 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:50 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:50 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:50 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:50 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:50 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:50 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:50 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:50 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:50 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:50 2764 20668 Unzip return [0] Inf 20240423 00:17:50 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:50 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:50 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:50 2764 20668 Retry Counter: 1 Inf 20240423 00:17:50 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:50 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:50 2764 20668 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 00:17:50 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:50 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:51 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:51 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:51 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:51 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:51 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:51 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:51 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:51 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:51 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:51 2764 20668 Downloader returns: 15 Inf 20240423 00:17:51 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:51 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:51 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:51 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:51 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:51 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:51 2764 20668 No need to update. Inf 20240423 00:17:51 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:51 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:51 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:51 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:51 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:51 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:51 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:51 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:51 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:51 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:51 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:51 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:51 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:51 2764 20668 Unzip return [0] Inf 20240423 00:17:51 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:51 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:51 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:51 2764 20668 Retry Counter: 1 Inf 20240423 00:17:51 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:51 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:51 2764 20668 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 00:17:51 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:51 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:51 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:51 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:51 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:51 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:51 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:52 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:52 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:52 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:52 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:52 2764 20668 Downloader returns: 15 Inf 20240423 00:17:52 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:52 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:52 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:52 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:52 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:52 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:52 2764 20668 No need to update. Inf 20240423 00:17:52 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:52 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:52 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:52 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:52 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:52 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:52 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:52 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:52 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:52 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:52 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:52 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:52 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:52 2764 20668 Unzip return [0] Inf 20240423 00:17:52 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:52 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:52 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:52 2764 20668 Retry Counter: 1 Inf 20240423 00:17:52 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:52 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:52 2764 20668 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 00:17:52 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:52 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:52 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:52 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:52 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:52 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:52 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:52 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:52 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:52 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:52 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:52 2764 20668 Downloader returns: 15 Inf 20240423 00:17:53 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:53 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:53 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:53 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:53 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:53 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:53 2764 20668 No need to update. Inf 20240423 00:17:53 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:53 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:53 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:53 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:53 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:53 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:53 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:53 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:53 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:53 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:53 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:53 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:53 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:53 2764 20668 Unzip return [0] Inf 20240423 00:17:53 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:53 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:53 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:53 2764 20668 Retry Counter: 1 Inf 20240423 00:17:53 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:53 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:53 2764 20668 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 00:17:53 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:53 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:53 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:53 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:53 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:53 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:53 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:53 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:53 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:53 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:53 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:53 2764 20668 Downloader returns: 15 Inf 20240423 00:17:53 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:54 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:54 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:54 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:54 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:54 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:54 2764 20668 No need to update. Inf 20240423 00:17:54 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:54 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:54 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:54 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:54 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:54 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:54 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:54 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:54 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:54 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:54 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:54 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:54 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:54 2764 20668 Unzip return [0] Inf 20240423 00:17:54 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:54 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:54 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:54 2764 20668 Retry Counter: 1 Inf 20240423 00:17:54 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:54 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:54 2764 20668 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 00:17:54 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:54 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:54 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:54 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:54 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:54 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:54 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:54 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:54 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:54 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:54 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:54 2764 20668 Downloader returns: 15 Inf 20240423 00:17:54 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:54 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:54 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:55 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:55 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:55 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:55 2764 20668 No need to update. Inf 20240423 00:17:55 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:55 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:55 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:55 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:55 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:55 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:55 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:55 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:55 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:55 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:55 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:55 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:55 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:55 2764 20668 Unzip return [0] Inf 20240423 00:17:55 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:55 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:55 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:55 2764 20668 Retry Counter: 1 Inf 20240423 00:17:55 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:55 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:55 2764 20668 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 00:17:55 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:55 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:55 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:55 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:55 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:55 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:55 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:55 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:55 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:55 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:55 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:55 2764 20668 Downloader returns: 15 Inf 20240423 00:17:55 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:55 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:55 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:55 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:55 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:55 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:55 2764 20668 No need to update. Inf 20240423 00:17:56 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:56 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:56 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:56 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:56 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:56 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:56 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:56 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:56 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:56 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:56 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:56 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:56 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:56 2764 20668 Unzip return [0] Inf 20240423 00:17:56 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:56 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:56 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:56 2764 20668 Retry Counter: 1 Inf 20240423 00:17:56 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:56 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:56 2764 20668 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 00:17:56 2764 20668 local version is newer, do not duplicate it. Inf 20240423 00:17:56 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:56 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:56 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:56 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:56 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:56 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:56 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:56 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:56 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:56 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:56 2764 20668 Downloader returns: 15 Inf 20240423 00:17:56 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:56 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:56 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:56 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:56 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:56 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:56 2764 20668 No need to update. Inf 20240423 00:17:56 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:57 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:57 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:57 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:57 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:57 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:57 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:57 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:57 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:57 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:57 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:57 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:57 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:57 2764 20668 Unzip return [0] Inf 20240423 00:17:57 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:57 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:57 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:57 2764 20668 Retry Counter: 1 Inf 20240423 00:17:57 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:57 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:57 2764 20668 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 00:17:57 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:57 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:57 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:57 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:57 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:57 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:57 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:57 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:57 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:57 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:57 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:57 2764 20668 Downloader returns: 15 Inf 20240423 00:17:57 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:57 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:57 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:57 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:57 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:57 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:57 2764 20668 No need to update. Inf 20240423 00:17:57 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:58 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:58 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:58 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:58 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:58 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:58 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:58 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:58 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:58 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:58 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:58 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:58 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:58 2764 20668 Unzip return [0] Inf 20240423 00:17:58 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:58 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:58 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:58 2764 20668 Retry Counter: 1 Inf 20240423 00:17:58 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:58 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:58 2764 20668 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 00:17:58 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:58 2764 20668 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 00:17:58 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:17:58 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:58 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:58 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:58 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:58 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:58 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:58 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:58 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:58 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:58 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:58 2764 20668 Downloader returns: 15 Inf 20240423 00:17:58 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:58 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:58 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:58 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:58 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:58 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:58 2764 20668 No need to update. Inf 20240423 00:17:58 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:58 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:59 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:17:59 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:17:59 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:59 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:59 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:17:59 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:17:59 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:17:59 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:17:59 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:17:59 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:59 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:59 2764 20668 Unzip return [0] Inf 20240423 00:17:59 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:59 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:59 2764 20668 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 00:17:59 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:59 2764 20668 Retry Counter: 1 Inf 20240423 00:17:59 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:17:59 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:17:59 2764 20668 ignore item[2][0x22000040][L0][P0] Inf 20240423 00:17:59 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:17:59 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:59 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:17:59 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:17:59 2764 20668 Start TmuUpdateEx() Inf 20240423 00:17:59 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:17:59 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:59 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:17:59 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:17:59 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:17:59 2764 20668 Downloader returns: 15 Inf 20240423 00:17:59 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:17:59 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:17:59 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:17:59 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:17:59 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:17:59 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:17:59 2764 20668 No need to update. Inf 20240423 00:17:59 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:17:59 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:17:59 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:00 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:00 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:00 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:00 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:00 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:00 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:00 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:00 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:00 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:00 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:00 2764 20668 Unzip return [0] Inf 20240423 00:18:00 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:00 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:00 2764 20668 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 00:18:00 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:00 2764 20668 Retry Counter: 1 Inf 20240423 00:18:00 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:00 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:00 2764 20668 ignore item[2][0x22000080][L0][P0] Inf 20240423 00:18:00 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:00 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:00 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:00 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:00 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:00 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:00 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:00 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:00 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:00 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:00 2764 20668 Downloader returns: 15 Inf 20240423 00:18:00 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:00 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:00 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:00 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:00 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:00 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:00 2764 20668 No need to update. Inf 20240423 00:18:00 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:00 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:00 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:01 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:01 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:01 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:01 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:01 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:01 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:01 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:01 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:01 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:01 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:01 2764 20668 Unzip return [0] Inf 20240423 00:18:01 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:01 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:01 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:01 2764 20668 Retry Counter: 1 Inf 20240423 00:18:01 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:01 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:01 2764 20668 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 00:18:01 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:01 2764 20668 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 00:18:01 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:01 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:01 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:01 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:01 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:01 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:01 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:01 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:01 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:01 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:01 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:01 2764 20668 Downloader returns: 15 Inf 20240423 00:18:01 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:01 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:01 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:01 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:01 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:01 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:01 2764 20668 No need to update. Inf 20240423 00:18:01 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:02 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:02 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:02 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:02 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:02 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:02 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:02 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:02 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:02 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:02 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:02 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:02 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:02 2764 20668 Unzip return [0] Inf 20240423 00:18:02 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:02 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:02 2764 20668 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 00:18:02 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:02 2764 20668 Retry Counter: 1 Inf 20240423 00:18:02 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:02 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:02 2764 20668 ignore item[2][0x22000100][L0][P0] Inf 20240423 00:18:02 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:02 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:02 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:02 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:02 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:02 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:02 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:02 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:02 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:02 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:02 2764 20668 Downloader returns: 15 Inf 20240423 00:18:02 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:02 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:02 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:02 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:02 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:02 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:02 2764 20668 No need to update. Inf 20240423 00:18:03 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:03 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:03 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:03 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:03 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:03 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:03 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:03 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:03 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:03 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:03 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:03 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:03 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:03 2764 20668 Unzip return [0] Inf 20240423 00:18:03 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:03 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:03 2764 20668 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 00:18:03 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:03 2764 20668 Retry Counter: 1 Inf 20240423 00:18:03 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:03 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:03 2764 20668 ignore item[2][0x22000200][L0][P0] Inf 20240423 00:18:03 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:03 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:03 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:03 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:03 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:03 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:03 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:03 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:03 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:03 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:03 2764 20668 Downloader returns: 15 Inf 20240423 00:18:03 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:03 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:03 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:03 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:03 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:03 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:03 2764 20668 No need to update. Inf 20240423 00:18:03 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:04 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:04 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:04 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:04 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:04 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:04 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:04 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:04 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:04 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:04 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:04 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:04 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:04 2764 20668 Unzip return [0] Inf 20240423 00:18:04 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:04 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:04 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:04 2764 20668 Retry Counter: 1 Inf 20240423 00:18:04 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:04 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:04 2764 20668 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 00:18:04 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:04 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:04 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:04 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:04 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:04 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:04 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:04 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:04 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:04 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:04 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:04 2764 20668 Downloader returns: 15 Inf 20240423 00:18:04 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:04 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:04 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:04 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:04 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:04 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:04 2764 20668 No need to update. Inf 20240423 00:18:04 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:04 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:04 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:05 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:05 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:05 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:05 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:05 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:05 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:05 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:05 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:05 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:05 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:05 2764 20668 Unzip return [0] Inf 20240423 00:18:05 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:05 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:05 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:05 2764 20668 Retry Counter: 1 Inf 20240423 00:18:05 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:05 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:05 2764 20668 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 00:18:05 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:05 2764 20668 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 00:18:05 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:05 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:05 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:05 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:05 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:05 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:05 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:05 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:05 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:05 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:05 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:05 2764 20668 Downloader returns: 15 Inf 20240423 00:18:05 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:05 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:05 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:05 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:05 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:05 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:05 2764 20668 No need to update. Inf 20240423 00:18:05 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:05 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:05 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:05 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:05 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:06 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:06 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:06 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:06 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:06 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:06 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:06 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:06 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:06 2764 20668 Unzip return [0] Inf 20240423 00:18:06 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:06 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:06 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:06 2764 20668 Retry Counter: 1 Inf 20240423 00:18:06 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:06 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:06 2764 20668 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 00:18:06 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:06 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:06 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:06 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:06 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:06 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:06 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:06 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:06 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:06 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:06 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:06 2764 20668 Downloader returns: 15 Inf 20240423 00:18:06 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:06 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:06 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:06 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:06 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:06 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:06 2764 20668 No need to update. Inf 20240423 00:18:06 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:06 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:06 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:06 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:06 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:06 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:06 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:07 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:07 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:07 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:07 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:07 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:07 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:07 2764 20668 Unzip return [0] Inf 20240423 00:18:07 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:07 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:07 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:07 2764 20668 Retry Counter: 1 Inf 20240423 00:18:07 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:07 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:07 2764 20668 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 00:18:07 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:07 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:07 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:07 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:07 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:07 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:07 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:07 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:07 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:07 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:07 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:07 2764 20668 Downloader returns: 15 Inf 20240423 00:18:07 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:07 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:07 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:07 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:07 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:07 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:07 2764 20668 No need to update. Inf 20240423 00:18:07 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:07 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:07 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:07 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:07 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:07 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:07 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:08 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:08 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:08 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:08 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:08 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:08 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:08 2764 20668 Unzip return [0] Inf 20240423 00:18:08 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:08 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:08 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:08 2764 20668 Retry Counter: 1 Inf 20240423 00:18:08 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:08 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:08 2764 20668 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 00:18:08 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:08 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:08 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:08 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:08 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:08 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:08 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:08 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:08 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:08 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:08 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:08 2764 20668 Downloader returns: 15 Inf 20240423 00:18:08 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:08 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:08 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:08 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:08 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:08 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:08 2764 20668 No need to update. Inf 20240423 00:18:08 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:08 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:08 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:08 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:08 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:08 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:08 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:09 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:09 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:09 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:09 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:09 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:09 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:09 2764 20668 Unzip return [0] Inf 20240423 00:18:09 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:09 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:09 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:09 2764 20668 Retry Counter: 1 Inf 20240423 00:18:09 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:09 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:09 2764 20668 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 00:18:09 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:09 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:09 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:09 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:09 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:09 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:09 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:09 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:09 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:09 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:09 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:09 2764 20668 Downloader returns: 15 Inf 20240423 00:18:09 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:09 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:09 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:09 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:09 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:09 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:09 2764 20668 No need to update. Inf 20240423 00:18:09 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:09 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:09 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:09 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:09 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:09 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:09 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:09 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:10 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:10 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:10 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:10 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:10 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:10 2764 20668 Unzip return [0] Inf 20240423 00:18:10 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:10 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:10 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:10 2764 20668 Retry Counter: 1 Inf 20240423 00:18:10 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:10 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:10 2764 20668 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 00:18:10 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:10 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:10 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:10 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:10 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:10 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:10 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:10 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:10 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:10 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:10 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:10 2764 20668 Downloader returns: 15 Inf 20240423 00:18:10 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:10 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:10 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:10 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:10 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:10 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:10 2764 20668 No need to update. Inf 20240423 00:18:10 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:10 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:10 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:10 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:10 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:10 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:10 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:10 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:10 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:10 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:11 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:11 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:11 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:11 2764 20668 Unzip return [0] Inf 20240423 00:18:11 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:11 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:11 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:11 2764 20668 Retry Counter: 1 Inf 20240423 00:18:11 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:11 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:11 2764 20668 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 00:18:11 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:11 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:11 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:11 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:11 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:11 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:11 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:11 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:11 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:11 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:11 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:11 2764 20668 Downloader returns: 15 Inf 20240423 00:18:11 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:11 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:11 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:11 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:11 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:11 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:11 2764 20668 No need to update. Inf 20240423 00:18:11 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:11 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:11 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:11 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:11 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:11 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:11 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:11 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:11 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:11 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:11 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:12 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:12 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:12 2764 20668 Unzip return [0] Inf 20240423 00:18:12 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:12 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:12 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:12 2764 20668 Retry Counter: 1 Inf 20240423 00:18:12 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:12 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:12 2764 20668 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 00:18:12 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:12 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:12 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:12 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:12 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:12 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:12 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:12 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:12 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:12 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:12 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:12 2764 20668 Downloader returns: 15 Inf 20240423 00:18:12 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:12 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:12 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:12 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:12 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:12 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:12 2764 20668 No need to update. Inf 20240423 00:18:12 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:12 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:12 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:12 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:12 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:12 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:12 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:12 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:12 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:12 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:12 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:12 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:13 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:13 2764 20668 Unzip return [0] Inf 20240423 00:18:13 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:13 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:13 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:13 2764 20668 Retry Counter: 1 Inf 20240423 00:18:13 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:13 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:13 2764 20668 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 00:18:13 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:13 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:13 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:13 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:13 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:13 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:13 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:13 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:13 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:13 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:13 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:13 2764 20668 Downloader returns: 15 Inf 20240423 00:18:13 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:13 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:13 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:13 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:13 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:13 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:13 2764 20668 No need to update. Inf 20240423 00:18:13 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:13 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:13 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:13 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:13 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:13 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:13 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:13 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:13 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:13 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:13 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:14 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:14 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:14 2764 20668 Unzip return [0] Inf 20240423 00:18:14 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:14 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:14 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:14 2764 20668 Retry Counter: 1 Inf 20240423 00:18:14 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:14 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:14 2764 20668 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 00:18:14 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:14 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:14 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:14 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:14 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:14 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:14 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:14 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:14 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:14 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:14 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:14 2764 20668 Downloader returns: 15 Inf 20240423 00:18:14 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:14 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:14 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:14 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:14 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:14 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:14 2764 20668 No need to update. Inf 20240423 00:18:14 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:14 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:14 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:14 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:14 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:14 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:14 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:14 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:14 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:15 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:15 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:15 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:15 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:15 2764 20668 Unzip return [0] Inf 20240423 00:18:15 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:15 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:15 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:15 2764 20668 Retry Counter: 1 Inf 20240423 00:18:15 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:15 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:15 2764 20668 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 00:18:15 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:15 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:15 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:15 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:15 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:15 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:15 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:15 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:15 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:15 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:15 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:15 2764 20668 Downloader returns: 15 Inf 20240423 00:18:15 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:15 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:15 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:15 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:15 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:15 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:15 2764 20668 No need to update. Inf 20240423 00:18:15 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:15 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:15 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:15 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:15 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:15 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:15 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:15 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:15 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:15 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:16 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:16 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:16 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:16 2764 20668 Unzip return [0] Inf 20240423 00:18:16 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:16 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:16 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:16 2764 20668 Retry Counter: 1 Inf 20240423 00:18:16 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:16 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:16 2764 20668 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 00:18:16 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:16 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:16 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:16 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:16 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:16 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:16 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:16 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:16 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:16 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:16 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:16 2764 20668 Downloader returns: 15 Inf 20240423 00:18:16 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:16 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:16 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:16 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:16 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:16 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:16 2764 20668 downloading signature files... Inf 20240423 00:18:16 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 00:18:16 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:16 2764 20668 download signature files done Inf 20240423 00:18:16 2764 20668 start check signed info (no file size or digest check here)... Inf 20240423 00:18:16 2764 20668 Verfiy by new cert success. Inf 20240423 00:18:16 2764 20668 check signed info for all patch files done. (no digest check here) Inf 20240423 00:18:16 2764 20668 ActiveUpdate start download patch files... Inf 20240423 00:18:16 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 00:18:16 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:16 2764 20668 Download all patch files success, checking ... Inf 20240423 00:18:16 2764 20668 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 00:18:16 2764 20668 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 00:18:16 2764 20668 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\AU_Down\pattern\Url00032.012.zip] Inf 20240423 00:18:16 2764 20668 Verfiy by new cert success. Inf 20240423 00:18:17 2764 20668 Check over, All files are OK. Inf 20240423 00:18:17 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\3\1208222038] Inf 20240423 00:18:17 2764 20668 Unzip return [0] Inf 20240423 00:18:17 2764 20668 Create AuPatch.ini .... Inf 20240423 00:18:17 2764 20668 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 00:18:17 2764 20668 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668" 1 Inf 20240423 00:18:17 2764 20668 Create patch.exe OK. Inf 20240423 00:18:17 16864 25740 Local machine time zone is GMT 2 Inf 20240423 00:18:17 16864 25740 Current log level is 5 Inf 20240423 00:18:17 16864 25740 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 00:18:17 16864 25740 AuPatch Action: update. Inf 20240423 00:18:17 16864 25740 update: update with new patch agent. Inf 20240423 00:18:17 16864 25740 No patchagent. Use default patchagent inside AU Inf 20240423 00:18:17 16864 25740 Call PatchAgent StartAction with: void. Inf 20240423 00:18:17 16864 25740 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 00:18:17 16864 25740 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 00:18:17 16864 25740 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 00:18:17 16864 25740 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 00:18:17 16864 25740 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 00:18:17 16864 25740 Call PatchAgent EndAction with: void Inf 20240423 00:18:17 16864 25740 mergeBackupIni: backup needed. Inf 20240423 00:18:17 16864 25740 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 00:18:17 16864 25740 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 00:18:17 16864 25740 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 00:18:17 16864 25740 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 00:18:17 16864 25740 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 00:18:17 16864 25740 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.293 Count of OverWritten Files[0] Inf 20240423 00:18:17 16864 25740 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 00:18:17 16864 25740 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 00:18:17 16864 25740 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 00:18:17 16864 25740 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 00:18:17 16864 25740 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 00:18:17 16864 25740 mergeBackupIni: done. Inf 20240423 00:18:17 16864 25740 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\AuResult.ini), status = 0 Inf 20240423 00:18:17 16864 25740 AuPatch end. Inf 20240423 00:18:17 2764 20668 there is no au.db or invalid, will skip send report Inf 20240423 00:18:17 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:17 2764 20668 UpdateManager endwith 0 (0): Success Inf 20240423 00:18:17 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:17 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:17 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:17 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:17 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:18 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:18 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:18 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:18 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:18 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:18 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:18 2764 20668 Unzip return [0] Inf 20240423 00:18:18 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:18 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:18 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:18 2764 20668 Retry Counter: 1 Inf 20240423 00:18:18 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:18 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:18 2764 20668 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 00:18:18 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:18 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:18 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:18 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:18 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:18 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:18 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:18 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:18 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:18 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:18 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:18 2764 20668 Downloader returns: 15 Inf 20240423 00:18:18 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:18 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:18 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:18 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:18 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:18 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:18 2764 20668 No need to update. Inf 20240423 00:18:18 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:18 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:18 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:18 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:18 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:18 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:18 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:18 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:18 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:19 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:19 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:19 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:19 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:19 2764 20668 Unzip return [0] Inf 20240423 00:18:19 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:19 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:19 2764 20668 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 00:18:19 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:19 2764 20668 Retry Counter: 1 Inf 20240423 00:18:19 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:19 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:19 2764 20668 ignore item[3][0x48040166][L0][P0] Inf 20240423 00:18:19 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:19 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:19 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:19 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:19 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:19 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:19 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:19 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:19 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:19 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:19 2764 20668 Downloader returns: 15 Inf 20240423 00:18:19 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:19 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:19 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:19 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:19 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:19 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:19 2764 20668 No need to update. Inf 20240423 00:18:19 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:19 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:19 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:19 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:19 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:19 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:19 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:19 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:19 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:19 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:19 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:19 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:19 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:19 2764 20668 Unzip return [0] Inf 20240423 00:18:19 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:19 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:20 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:20 2764 20668 Retry Counter: 1 Inf 20240423 00:18:20 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:20 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:20 2764 20668 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 00:18:20 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:20 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:20 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:20 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:20 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:20 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:20 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:20 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:20 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:20 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:20 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:20 2764 20668 Downloader returns: 15 Inf 20240423 00:18:20 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:20 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:20 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:20 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:20 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:20 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:20 2764 20668 No need to update. Inf 20240423 00:18:20 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:20 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:20 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:20 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:20 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:20 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:20 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:20 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:20 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:20 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:20 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:20 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:20 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:20 2764 20668 Unzip return [0] Inf 20240423 00:18:20 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:20 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:20 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:20 2764 20668 Retry Counter: 1 Inf 20240423 00:18:20 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:20 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:20 2764 20668 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 00:18:21 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:21 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:21 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:21 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:21 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:21 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:21 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:21 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:21 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:21 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:21 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:21 2764 20668 Downloader returns: 15 Inf 20240423 00:18:21 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:21 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:21 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:21 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:21 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:21 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:21 2764 20668 No need to update. Inf 20240423 00:18:21 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:21 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:21 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:21 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:21 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:21 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:21 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:21 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:21 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:21 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:21 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:21 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:21 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:21 2764 20668 Unzip return [0] Inf 20240423 00:18:21 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:21 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:21 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:21 2764 20668 Retry Counter: 1 Inf 20240423 00:18:21 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:21 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:21 2764 20668 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 00:18:21 2764 20668 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 00:18:21 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:21 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:21 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:21 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:22 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:22 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:22 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:22 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:22 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:22 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:22 2764 20668 Downloader returns: 15 Inf 20240423 00:18:22 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:22 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:22 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:22 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:22 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:22 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:22 2764 20668 No need to update. Inf 20240423 00:18:22 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:22 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:22 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:22 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:22 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:22 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:22 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:22 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:22 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:22 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:22 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:22 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:22 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:22 2764 20668 Unzip return [0] Inf 20240423 00:18:22 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:22 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:22 2764 20668 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 00:18:22 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:22 2764 20668 Retry Counter: 1 Inf 20240423 00:18:22 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:22 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:22 2764 20668 ignore item[3][0x48040243][L0][P0] Inf 20240423 00:18:22 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:22 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:22 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:22 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:23 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:23 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:23 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:23 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:23 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:23 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:23 2764 20668 Downloader returns: 15 Inf 20240423 00:18:23 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:23 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:23 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:23 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:23 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:23 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:23 2764 20668 No need to update. Inf 20240423 00:18:23 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:23 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:23 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:23 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:23 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:23 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:23 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:23 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:23 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:23 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:23 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:23 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:23 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:23 2764 20668 Unzip return [0] Inf 20240423 00:18:23 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:23 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:23 2764 20668 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 00:18:23 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:23 2764 20668 Retry Counter: 1 Inf 20240423 00:18:23 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:23 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:23 2764 20668 ignore item[3][0x48040241][L0][P0] Inf 20240423 00:18:23 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:23 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:23 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:23 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:23 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:23 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:23 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:23 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:24 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:24 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:24 2764 20668 Downloader returns: 15 Inf 20240423 00:18:24 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:24 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:24 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:24 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:24 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:24 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:24 2764 20668 No need to update. Inf 20240423 00:18:24 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:24 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:24 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:24 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:24 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:24 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:24 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:24 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:24 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:24 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:24 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:24 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:24 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:24 2764 20668 Unzip return [0] Inf 20240423 00:18:24 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:24 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:24 2764 20668 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 00:18:24 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:24 2764 20668 Retry Counter: 1 Inf 20240423 00:18:24 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:24 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:24 2764 20668 ignore item[3][0x48040240][L0][P0] Inf 20240423 00:18:24 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:24 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:24 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:24 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:24 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:24 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:24 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:24 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:24 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:24 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:24 2764 20668 Downloader returns: 15 Inf 20240423 00:18:24 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:24 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:24 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:24 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:25 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:25 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:25 2764 20668 No need to update. Inf 20240423 00:18:25 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:25 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:25 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:18:25 2764 20668 Start TmuDuplicateEx() Inf 20240423 00:18:25 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:25 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:25 2764 20668 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Inf 20240423 00:18:25 2764 20668 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 00:18:25 2764 20668 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 00:18:25 2764 20668 TmSecureHandler call SSL_shutdown(). Inf 20240423 00:18:25 2764 20668 TmSecureHandler call SSL_shutdown() end. Inf 20240423 00:18:25 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:25 2764 20668 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:25 2764 20668 Unzip return [0] Inf 20240423 00:18:25 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:25 2764 20668 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:25 2764 20668 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 00:18:25 2764 20668 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:25 2764 20668 Retry Counter: 1 Inf 20240423 00:18:25 2764 20668 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 00:18:25 2764 20668 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini.tmp Inf 20240423 00:18:25 2764 20668 ignore item[3][0x48040237][L0][P0] Inf 20240423 00:18:25 2764 20668 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 00:18:25 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:25 2764 20668 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 00:18:25 2764 20668 End TmuDuplicateEx() ------------------------------ Inf 20240423 00:18:25 2764 20668 Start TmuUpdateEx() Inf 20240423 00:18:25 2764 20668 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 00:18:25 2764 20668 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:25 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\ini_xml.zip]... Err 20240423 00:18:25 2764 20668 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 00:18:25 2764 20668 TmDownloader: Local file can not been opend Err 20240423 00:18:25 2764 20668 Downloader returns: 15 Inf 20240423 00:18:25 2764 20668 Download ini_xml.zip fail, try plain file. Inf 20240423 00:18:25 2764 20668 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini]... Inf 20240423 00:18:25 2764 20668 TmDownloader: Succeeded getting the file Inf 20240423 00:18:25 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Err 20240423 00:18:25 2764 20668 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 00:18:25 2764 20668 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668\server.ini Inf 20240423 00:18:25 2764 20668 No need to update. Inf 20240423 00:18:25 2764 20668 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20668] Inf 20240423 00:18:25 2764 20668 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 00:18:25 2764 20668 End TmuUpdateEx() ------------------------------ Inf 20240423 00:21:39 2764 20668 release context for thread: 20668 ------------------------------ Inf 20240423 01:17:56 2764 20824 new context for thread: 20824 ------------------------------ Inf 20240423 01:17:56 2764 20824 Set key[CheckFileSignature] value[1] Inf 20240423 01:17:56 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:56 2764 20824 Set key[AC_Code] value[************] Inf 20240423 01:17:56 2764 20824 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 01:17:56 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:56 2764 20824 Set key[InfoHttpsLevel] value[1] Inf 20240423 01:17:56 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:56 2764 20824 Set key[FileHttpsLevel] value[1] Inf 20240423 01:17:56 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:56 2764 20824 Set key[SocketTimeout] value[120] Inf 20240423 01:17:56 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:56 2764 20824 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 01:17:56 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:56 2764 20824 Get key: [SocketTimeout] Inf 20240423 01:17:56 2764 20824 value: [120] ------------------------------ Inf 20240423 01:17:56 2764 20824 Set key[SocketTimeout] value[12] Inf 20240423 01:17:56 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:56 2764 20824 Start TmuGetUpdateInfo() Inf 20240423 01:17:56 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:56 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:17:56 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:17:56 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:17:56 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:17:56 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:17:56 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:17:56 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:56 2764 20824 Unzip return [0] Inf 20240423 01:17:56 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:17:57 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:17:57 2764 20824 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi293.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 01:17:57 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 01:17:58 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[275900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_275900.zip] Inf 20240423 01:17:58 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 01:17:58 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 01:17:58 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 01:17:58 2764 20824 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 01:17:58 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:58 2764 20824 UpdateManager endwith 0 (0): Success Inf 20240423 01:17:58 2764 20824 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 01:17:58 2764 20824 Set key[SocketTimeout] value[120] Inf 20240423 01:17:58 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:58 2764 20824 Set key[KeptPatternMaxCount] value[7] Inf 20240423 01:17:58 2764 20824 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 01:17:58 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:17:58 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:17:58 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:58 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:17:58 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:17:58 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:17:58 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:17:58 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:17:58 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:17:58 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:58 2764 20824 Unzip return [0] Inf 20240423 01:17:58 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:17:58 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:17:58 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:17:58 2764 20824 Retry Counter: 1 Inf 20240423 01:17:58 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:17:58 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:17:58 2764 20824 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 01:17:58 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:17:58 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:17:58 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:58 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:17:58 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:17:58 2764 20824 Start TmuUpdateEx() Inf 20240423 01:17:58 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:17:58 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:58 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:17:58 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:17:58 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:17:58 2764 20824 Downloader returns: 15 Inf 20240423 01:17:58 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:17:58 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:17:58 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:17:58 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:17:58 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:17:59 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:17:59 2764 20824 No need to update. Inf 20240423 01:17:59 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:59 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:17:59 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:17:59 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:17:59 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:17:59 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:59 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:17:59 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:17:59 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:17:59 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:17:59 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:17:59 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:17:59 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:59 2764 20824 Unzip return [0] Inf 20240423 01:17:59 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:17:59 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:17:59 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:17:59 2764 20824 Retry Counter: 1 Inf 20240423 01:17:59 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:17:59 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:17:59 2764 20824 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 01:17:59 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:17:59 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:17:59 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:59 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:17:59 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:17:59 2764 20824 Start TmuUpdateEx() Inf 20240423 01:17:59 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:17:59 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:17:59 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:17:59 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:00 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:00 2764 20824 Downloader returns: 15 Inf 20240423 01:18:00 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:00 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:00 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:00 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:00 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:00 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:00 2764 20824 No need to update. Inf 20240423 01:18:00 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:00 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:00 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:00 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:00 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:00 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:00 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:00 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:00 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:00 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:00 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:01 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:01 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:01 2764 20824 Unzip return [0] Inf 20240423 01:18:01 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:01 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:01 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:01 2764 20824 Retry Counter: 1 Inf 20240423 01:18:01 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:01 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:01 2764 20824 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 01:18:01 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:01 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:01 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:01 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:01 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:01 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:01 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:01 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:01 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:01 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:01 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:01 2764 20824 Downloader returns: 15 Inf 20240423 01:18:01 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:01 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:01 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:01 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:01 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:01 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:01 2764 20824 No need to update. Inf 20240423 01:18:01 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:01 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:01 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:01 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:01 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:01 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:01 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:01 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:01 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:01 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:01 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:01 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:01 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:02 2764 20824 Unzip return [0] Inf 20240423 01:18:02 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:02 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:02 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:02 2764 20824 Retry Counter: 1 Inf 20240423 01:18:02 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:02 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:02 2764 20824 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 01:18:02 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:02 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:02 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:02 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:02 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:02 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:02 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:02 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:02 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:02 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:02 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:02 2764 20824 Downloader returns: 15 Inf 20240423 01:18:02 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:02 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:02 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:02 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:02 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:02 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:02 2764 20824 No need to update. Inf 20240423 01:18:02 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:02 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:02 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:02 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:02 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:02 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:02 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:02 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:02 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:03 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:03 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:03 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:03 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:03 2764 20824 Unzip return [0] Inf 20240423 01:18:03 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:03 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:03 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:03 2764 20824 Retry Counter: 1 Inf 20240423 01:18:03 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:03 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:03 2764 20824 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 01:18:03 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:03 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:03 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:03 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:03 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:03 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:03 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:03 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:03 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:03 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:03 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:03 2764 20824 Downloader returns: 15 Inf 20240423 01:18:03 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:03 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:03 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:03 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:03 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:03 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:03 2764 20824 No need to update. Inf 20240423 01:18:03 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:03 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:03 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:03 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:03 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:04 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:04 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:04 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:04 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:04 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:04 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:04 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:04 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:04 2764 20824 Unzip return [0] Inf 20240423 01:18:04 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:04 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:04 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:04 2764 20824 Retry Counter: 1 Inf 20240423 01:18:04 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:04 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:04 2764 20824 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 01:18:04 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:04 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:04 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:04 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:04 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:04 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:04 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:04 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:04 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:04 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:04 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:04 2764 20824 Downloader returns: 15 Inf 20240423 01:18:04 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:04 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:04 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:04 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:04 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:04 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:04 2764 20824 No need to update. Inf 20240423 01:18:04 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:04 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:04 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:04 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:04 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:04 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:04 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:04 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:04 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:05 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:05 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:05 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:05 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:05 2764 20824 Unzip return [0] Inf 20240423 01:18:05 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:05 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:05 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:05 2764 20824 Retry Counter: 1 Inf 20240423 01:18:05 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:05 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:05 2764 20824 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 01:18:05 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:05 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:05 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:05 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:05 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:05 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:05 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:05 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:05 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:05 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:05 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:05 2764 20824 Downloader returns: 15 Inf 20240423 01:18:05 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:05 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:05 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:05 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:05 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:05 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:05 2764 20824 No need to update. Inf 20240423 01:18:05 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:05 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:05 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:05 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:05 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:05 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:05 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:05 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:05 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:05 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:05 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:05 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:05 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:05 2764 20824 Unzip return [0] Inf 20240423 01:18:05 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:05 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:06 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:06 2764 20824 Retry Counter: 1 Inf 20240423 01:18:06 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:06 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:06 2764 20824 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 01:18:06 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:06 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:06 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:06 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:06 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:06 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:06 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:06 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:06 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:06 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:06 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:06 2764 20824 Downloader returns: 15 Inf 20240423 01:18:06 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:06 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:06 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:06 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:06 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:06 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:06 2764 20824 No need to update. Inf 20240423 01:18:06 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:06 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:06 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:06 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:06 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:06 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:06 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:06 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:06 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:06 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:06 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:06 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:06 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:06 2764 20824 Unzip return [0] Inf 20240423 01:18:06 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:06 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:06 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:06 2764 20824 Retry Counter: 1 Inf 20240423 01:18:06 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:06 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:06 2764 20824 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 01:18:06 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:06 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:06 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:06 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:07 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:07 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:07 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:07 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:07 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:07 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:07 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:07 2764 20824 Downloader returns: 15 Inf 20240423 01:18:07 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:07 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:07 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:07 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:07 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:07 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:07 2764 20824 No need to update. Inf 20240423 01:18:07 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:07 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:07 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:07 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:07 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:07 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:07 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:07 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:07 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:07 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:07 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:07 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:07 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:07 2764 20824 Unzip return [0] Inf 20240423 01:18:07 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:07 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:07 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:07 2764 20824 Retry Counter: 1 Inf 20240423 01:18:07 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:07 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:07 2764 20824 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 01:18:07 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:07 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:07 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:07 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:07 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:07 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:07 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:07 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:07 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:07 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:07 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:07 2764 20824 Downloader returns: 15 Inf 20240423 01:18:07 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:07 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:08 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:08 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:08 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:08 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:08 2764 20824 No need to update. Inf 20240423 01:18:08 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:08 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:08 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:08 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:08 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:08 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:08 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:08 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:08 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:08 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:08 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:08 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:08 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:08 2764 20824 Unzip return [0] Inf 20240423 01:18:08 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:08 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:08 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:08 2764 20824 Retry Counter: 1 Inf 20240423 01:18:08 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:08 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:08 2764 20824 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 01:18:08 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:08 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:08 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:08 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:08 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:08 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:08 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:08 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:08 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:08 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:08 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:08 2764 20824 Downloader returns: 15 Inf 20240423 01:18:08 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:08 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:08 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:08 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:08 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:08 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:08 2764 20824 No need to update. Inf 20240423 01:18:09 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:09 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:09 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:09 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:09 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:09 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:09 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:09 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:09 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:09 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:09 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:09 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:09 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:09 2764 20824 Unzip return [0] Inf 20240423 01:18:09 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:09 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:09 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:09 2764 20824 Retry Counter: 1 Inf 20240423 01:18:09 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:09 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:09 2764 20824 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 01:18:09 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:09 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:09 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:09 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:09 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:09 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:09 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:09 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:09 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:09 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:09 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:09 2764 20824 Downloader returns: 15 Inf 20240423 01:18:09 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:09 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:09 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:09 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:09 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:09 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:09 2764 20824 No need to update. Inf 20240423 01:18:09 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:09 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:09 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:10 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:10 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:10 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:10 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:10 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:10 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:10 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:10 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:10 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:10 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:10 2764 20824 Unzip return [0] Inf 20240423 01:18:10 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:10 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:10 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:10 2764 20824 Retry Counter: 1 Inf 20240423 01:18:10 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:10 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:10 2764 20824 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 01:18:10 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:10 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:10 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:10 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:10 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:10 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:10 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:10 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:10 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:10 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:10 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:10 2764 20824 Downloader returns: 15 Inf 20240423 01:18:10 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:10 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:10 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:10 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:10 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:10 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:10 2764 20824 No need to update. Inf 20240423 01:18:10 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:10 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:10 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:10 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:10 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:11 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:11 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:11 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:11 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:11 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:11 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:11 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:11 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:11 2764 20824 Unzip return [0] Inf 20240423 01:18:11 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:11 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:11 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:11 2764 20824 Retry Counter: 1 Inf 20240423 01:18:11 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:11 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:11 2764 20824 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 01:18:11 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:11 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:11 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:11 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:11 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:11 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:11 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:11 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:11 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:11 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:11 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:11 2764 20824 Downloader returns: 15 Inf 20240423 01:18:11 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:11 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:11 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:11 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:11 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:11 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:11 2764 20824 No need to update. Inf 20240423 01:18:11 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:11 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:11 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:11 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:11 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:11 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:11 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:12 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:12 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:12 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:12 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:12 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:12 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:12 2764 20824 Unzip return [0] Inf 20240423 01:18:12 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:12 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:12 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:12 2764 20824 Retry Counter: 1 Inf 20240423 01:18:12 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:12 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:12 2764 20824 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 01:18:12 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:12 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:12 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:12 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:12 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:12 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:12 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:12 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:12 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:12 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:12 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:12 2764 20824 Downloader returns: 15 Inf 20240423 01:18:12 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:12 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:12 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:12 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:12 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:12 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:12 2764 20824 No need to update. Inf 20240423 01:18:12 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:12 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:12 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:12 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:12 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:12 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:12 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:12 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:12 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:13 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:13 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:13 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:13 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:13 2764 20824 Unzip return [0] Inf 20240423 01:18:13 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:13 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:13 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:13 2764 20824 Retry Counter: 1 Inf 20240423 01:18:13 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:13 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:13 2764 20824 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 01:18:13 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:13 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:13 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:13 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:13 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:13 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:13 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:13 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:13 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:13 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:13 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:13 2764 20824 Downloader returns: 15 Inf 20240423 01:18:13 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:13 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:13 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:13 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:13 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:13 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:13 2764 20824 No need to update. Inf 20240423 01:18:13 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:13 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:13 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:13 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:13 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:13 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:13 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:13 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:13 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:13 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:14 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:14 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:14 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:14 2764 20824 Unzip return [0] Inf 20240423 01:18:14 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:14 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:14 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:14 2764 20824 Retry Counter: 1 Inf 20240423 01:18:14 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:14 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:14 2764 20824 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 01:18:14 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:14 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:14 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:14 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:14 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:14 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:14 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:14 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:14 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:14 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:14 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:14 2764 20824 Downloader returns: 15 Inf 20240423 01:18:14 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:14 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:14 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:14 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:14 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:14 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:14 2764 20824 No need to update. Inf 20240423 01:18:14 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:14 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:14 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:14 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:14 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:14 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:14 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:14 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:14 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:14 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:14 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:14 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:14 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:15 2764 20824 Unzip return [0] Inf 20240423 01:18:15 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:15 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:15 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:15 2764 20824 Retry Counter: 1 Inf 20240423 01:18:15 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:15 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:15 2764 20824 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 01:18:15 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:15 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:15 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:15 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:15 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:15 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:15 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:15 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:15 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:15 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:15 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:15 2764 20824 Downloader returns: 15 Inf 20240423 01:18:15 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:15 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:15 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:15 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:15 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:15 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:15 2764 20824 No need to update. Inf 20240423 01:18:15 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:15 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:15 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:15 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:15 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:15 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:15 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:15 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:15 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:15 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:15 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:15 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:15 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:15 2764 20824 Unzip return [0] Inf 20240423 01:18:16 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:16 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:16 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:16 2764 20824 Retry Counter: 1 Inf 20240423 01:18:16 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:16 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:16 2764 20824 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 01:18:16 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:16 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:16 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:16 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:16 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:16 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:16 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:16 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:16 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:16 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:16 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:16 2764 20824 Downloader returns: 15 Inf 20240423 01:18:16 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:16 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:16 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:16 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:16 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:16 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:16 2764 20824 No need to update. Inf 20240423 01:18:16 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:16 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:16 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:16 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:16 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:16 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:16 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:16 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:16 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:16 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:16 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:16 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:16 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:17 2764 20824 Unzip return [0] Inf 20240423 01:18:17 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:17 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:17 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:17 2764 20824 Retry Counter: 1 Inf 20240423 01:18:17 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:17 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:17 2764 20824 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 01:18:17 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:17 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:17 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:17 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:17 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:17 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:17 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:17 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:17 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:17 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:17 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:17 2764 20824 Downloader returns: 15 Inf 20240423 01:18:17 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:17 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:17 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:17 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:17 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:17 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:17 2764 20824 No need to update. Inf 20240423 01:18:17 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:17 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:17 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:17 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:17 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:17 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:17 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:17 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:17 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:17 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:17 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:17 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:17 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:17 2764 20824 Unzip return [0] Inf 20240423 01:18:17 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:17 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:18 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:18 2764 20824 Retry Counter: 1 Inf 20240423 01:18:18 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:18 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:18 2764 20824 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 01:18:18 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:18 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:18 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:18 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:18 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:18 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:18 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:18 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:18 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:18 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:18 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:18 2764 20824 Downloader returns: 15 Inf 20240423 01:18:18 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:18 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:18 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:18 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:18 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:18 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:18 2764 20824 No need to update. Inf 20240423 01:18:18 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:18 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:18 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:18 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:18 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:18 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:18 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:18 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:18 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:18 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:18 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:18 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:18 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:18 2764 20824 Unzip return [0] Inf 20240423 01:18:18 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:18 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:18 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:18 2764 20824 Retry Counter: 1 Inf 20240423 01:18:18 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:18 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:19 2764 20824 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 01:18:19 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:19 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:19 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:19 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:19 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:19 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:19 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:19 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:19 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:19 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:19 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:19 2764 20824 Downloader returns: 15 Inf 20240423 01:18:19 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:19 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:19 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:19 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:19 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:19 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:19 2764 20824 No need to update. Inf 20240423 01:18:19 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:19 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:19 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:19 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:19 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:19 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:19 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:19 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:19 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:19 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:19 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:19 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:19 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:19 2764 20824 Unzip return [0] Inf 20240423 01:18:19 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:19 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:19 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:19 2764 20824 Retry Counter: 1 Inf 20240423 01:18:19 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:19 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:19 2764 20824 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 01:18:19 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:19 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:19 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:19 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:19 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:19 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:19 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:19 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:20 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:20 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:20 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:20 2764 20824 Downloader returns: 15 Inf 20240423 01:18:20 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:20 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:20 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:20 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:20 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:20 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:20 2764 20824 No need to update. Inf 20240423 01:18:20 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:20 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:20 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:20 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:20 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:20 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:20 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:20 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:20 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:20 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:20 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:20 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:20 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:20 2764 20824 Unzip return [0] Inf 20240423 01:18:20 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:20 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:20 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:20 2764 20824 Retry Counter: 1 Inf 20240423 01:18:20 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:20 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:20 2764 20824 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 01:18:20 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:20 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:20 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:20 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:20 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:20 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:20 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:20 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:20 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:20 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:20 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:20 2764 20824 Downloader returns: 15 Inf 20240423 01:18:20 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:20 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:21 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:21 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:21 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:21 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:21 2764 20824 No need to update. Inf 20240423 01:18:21 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:21 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:21 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:21 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:21 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:21 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:21 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:21 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:21 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:21 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:21 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:21 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:21 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:21 2764 20824 Unzip return [0] Inf 20240423 01:18:21 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:21 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:21 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:21 2764 20824 Retry Counter: 1 Inf 20240423 01:18:21 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:21 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:21 2764 20824 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 01:18:21 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:21 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:21 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:21 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:21 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:21 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:21 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:21 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:21 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:21 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:21 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:21 2764 20824 Downloader returns: 15 Inf 20240423 01:18:21 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:21 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:21 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:21 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:21 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:21 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:21 2764 20824 No need to update. Inf 20240423 01:18:21 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:22 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:22 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:22 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:22 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:22 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:22 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:22 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:22 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:22 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:22 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:22 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:22 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:22 2764 20824 Unzip return [0] Inf 20240423 01:18:22 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:22 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:22 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:22 2764 20824 Retry Counter: 1 Inf 20240423 01:18:22 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:22 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:22 2764 20824 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 01:18:22 2764 20824 local version is newer, do not duplicate it. Inf 20240423 01:18:22 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:22 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:22 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:22 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:22 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:22 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:22 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:22 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:22 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:22 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:22 2764 20824 Downloader returns: 15 Inf 20240423 01:18:22 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:22 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:22 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:22 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:22 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:22 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:22 2764 20824 No need to update. Inf 20240423 01:18:22 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:22 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:22 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:23 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:23 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:23 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:23 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:23 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:23 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:23 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:23 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:23 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:23 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:23 2764 20824 Unzip return [0] Inf 20240423 01:18:23 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:23 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:23 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:23 2764 20824 Retry Counter: 1 Inf 20240423 01:18:23 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:23 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:23 2764 20824 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 01:18:23 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:23 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:23 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:23 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:23 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:23 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:23 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:23 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:23 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:23 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:23 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:23 2764 20824 Downloader returns: 15 Inf 20240423 01:18:23 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:23 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:23 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:23 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:23 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:23 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:23 2764 20824 No need to update. Inf 20240423 01:18:23 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:23 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:23 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:23 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:23 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:23 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:23 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:23 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:23 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:24 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:24 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:24 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:24 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:24 2764 20824 Unzip return [0] Inf 20240423 01:18:24 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:24 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:24 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:24 2764 20824 Retry Counter: 1 Inf 20240423 01:18:24 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:24 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:24 2764 20824 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 01:18:24 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:24 2764 20824 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 01:18:24 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:24 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:24 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:24 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:24 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:24 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:24 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:24 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:24 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:24 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:24 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:24 2764 20824 Downloader returns: 15 Inf 20240423 01:18:24 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:24 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:24 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:24 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:24 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:24 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:24 2764 20824 No need to update. Inf 20240423 01:18:24 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:24 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:24 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:24 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:24 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:24 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:24 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:24 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:24 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:24 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:24 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:24 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:24 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:25 2764 20824 Unzip return [0] Inf 20240423 01:18:25 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:25 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:25 2764 20824 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 01:18:25 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:25 2764 20824 Retry Counter: 1 Inf 20240423 01:18:25 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:25 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:25 2764 20824 ignore item[2][0x22000040][L0][P0] Inf 20240423 01:18:25 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:25 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:25 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:25 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:25 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:25 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:25 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:25 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:25 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:25 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:25 2764 20824 Downloader returns: 15 Inf 20240423 01:18:25 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:25 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:25 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:25 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:25 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:25 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:25 2764 20824 No need to update. Inf 20240423 01:18:25 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:25 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:25 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:25 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:25 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:25 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:25 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:25 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:25 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:25 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:25 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:25 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:25 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:25 2764 20824 Unzip return [0] Inf 20240423 01:18:25 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:25 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:25 2764 20824 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 01:18:25 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:25 2764 20824 Retry Counter: 1 Inf 20240423 01:18:26 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:26 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:26 2764 20824 ignore item[2][0x22000080][L0][P0] Inf 20240423 01:18:26 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:26 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:26 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:26 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:26 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:26 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:26 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:26 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:26 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:26 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:26 2764 20824 Downloader returns: 15 Inf 20240423 01:18:26 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:26 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:26 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:26 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:26 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:26 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:26 2764 20824 No need to update. Inf 20240423 01:18:26 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:26 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:26 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:26 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:26 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:26 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:26 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:26 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:26 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:26 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:26 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:26 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:26 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:26 2764 20824 Unzip return [0] Inf 20240423 01:18:26 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:26 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:26 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:26 2764 20824 Retry Counter: 1 Inf 20240423 01:18:26 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:26 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:26 2764 20824 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 01:18:26 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:26 2764 20824 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 01:18:26 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:26 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:26 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:27 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:27 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:27 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:27 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:27 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:27 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:27 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:27 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:27 2764 20824 Downloader returns: 15 Inf 20240423 01:18:27 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:27 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:27 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:27 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:27 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:27 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:27 2764 20824 No need to update. Inf 20240423 01:18:27 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:27 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:27 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:27 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:27 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:27 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:27 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:27 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:27 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:27 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:27 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:27 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:27 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:27 2764 20824 Unzip return [0] Inf 20240423 01:18:27 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:27 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:27 2764 20824 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 01:18:27 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:27 2764 20824 Retry Counter: 1 Inf 20240423 01:18:27 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:27 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:27 2764 20824 ignore item[2][0x22000100][L0][P0] Inf 20240423 01:18:27 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:27 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:27 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:27 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:27 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:27 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:27 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:28 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:28 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:28 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:28 2764 20824 Downloader returns: 15 Inf 20240423 01:18:28 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:28 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:28 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:28 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:28 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:28 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:28 2764 20824 No need to update. Inf 20240423 01:18:28 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:28 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:28 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:28 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:28 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:28 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:28 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:28 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:28 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:28 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:28 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:28 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:28 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:28 2764 20824 Unzip return [0] Inf 20240423 01:18:28 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:28 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:28 2764 20824 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 01:18:28 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:28 2764 20824 Retry Counter: 1 Inf 20240423 01:18:28 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:28 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:28 2764 20824 ignore item[2][0x22000200][L0][P0] Inf 20240423 01:18:28 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:28 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:28 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:28 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:28 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:28 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:28 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:28 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:28 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:28 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:28 2764 20824 Downloader returns: 15 Inf 20240423 01:18:28 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:28 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:28 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:28 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:29 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:29 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:29 2764 20824 No need to update. Inf 20240423 01:18:29 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:29 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:29 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:29 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:29 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:29 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:29 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:29 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:29 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:29 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:29 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:29 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:29 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:29 2764 20824 Unzip return [0] Inf 20240423 01:18:29 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:29 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:29 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:29 2764 20824 Retry Counter: 1 Inf 20240423 01:18:29 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:29 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:29 2764 20824 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 01:18:29 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:29 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:29 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:29 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:29 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:29 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:29 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:29 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:29 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:29 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:29 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:29 2764 20824 Downloader returns: 15 Inf 20240423 01:18:29 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:29 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:29 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:29 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:29 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:29 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:29 2764 20824 No need to update. Inf 20240423 01:18:29 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:29 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:29 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:30 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:30 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:30 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:30 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:30 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:30 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:30 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:30 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:30 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:30 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:30 2764 20824 Unzip return [0] Inf 20240423 01:18:30 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:30 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:30 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:30 2764 20824 Retry Counter: 1 Inf 20240423 01:18:30 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:30 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:30 2764 20824 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 01:18:30 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:30 2764 20824 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 01:18:30 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:30 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:30 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:30 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:30 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:30 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:30 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:30 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:30 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:30 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:30 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:30 2764 20824 Downloader returns: 15 Inf 20240423 01:18:30 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:30 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:30 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:30 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:30 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:30 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:30 2764 20824 No need to update. Inf 20240423 01:18:30 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:30 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:30 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:30 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:30 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:30 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:30 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:31 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:31 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:31 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:31 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:31 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:31 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:31 2764 20824 Unzip return [0] Inf 20240423 01:18:31 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:31 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:31 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:31 2764 20824 Retry Counter: 1 Inf 20240423 01:18:31 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:31 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:31 2764 20824 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 01:18:31 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:31 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:31 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:31 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:31 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:31 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:31 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:31 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:31 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:31 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:31 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:31 2764 20824 Downloader returns: 15 Inf 20240423 01:18:31 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:31 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:31 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:31 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:31 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:31 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:31 2764 20824 No need to update. Inf 20240423 01:18:31 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:31 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:31 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:31 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:31 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:31 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:31 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:31 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:31 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:32 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:32 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:32 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:32 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:32 2764 20824 Unzip return [0] Inf 20240423 01:18:32 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:32 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:32 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:32 2764 20824 Retry Counter: 1 Inf 20240423 01:18:32 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:32 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:32 2764 20824 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 01:18:32 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:32 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:32 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:32 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:32 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:32 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:32 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:32 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:32 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:32 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:32 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:32 2764 20824 Downloader returns: 15 Inf 20240423 01:18:32 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:32 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:32 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:32 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:32 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:32 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:32 2764 20824 No need to update. Inf 20240423 01:18:32 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:32 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:32 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:32 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:32 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:32 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:32 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:33 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:33 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:33 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:33 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:33 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:33 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:33 2764 20824 Unzip return [0] Inf 20240423 01:18:33 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:33 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:33 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:33 2764 20824 Retry Counter: 1 Inf 20240423 01:18:33 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:33 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:33 2764 20824 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 01:18:33 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:33 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:33 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:33 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:33 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:33 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:33 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:33 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:33 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:33 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:33 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:33 2764 20824 Downloader returns: 15 Inf 20240423 01:18:33 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:33 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:33 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:33 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:33 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:33 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:33 2764 20824 No need to update. Inf 20240423 01:18:33 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:33 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:33 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:33 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:33 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:33 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:33 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:33 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:33 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:34 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:34 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:34 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:34 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:34 2764 20824 Unzip return [0] Inf 20240423 01:18:34 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:34 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:34 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:34 2764 20824 Retry Counter: 1 Inf 20240423 01:18:34 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:34 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:34 2764 20824 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 01:18:34 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:34 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:34 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:34 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:34 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:34 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:34 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:34 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:34 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:34 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:34 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:34 2764 20824 Downloader returns: 15 Inf 20240423 01:18:34 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:34 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:34 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:34 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:34 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:34 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:34 2764 20824 No need to update. Inf 20240423 01:18:34 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:34 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:34 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:34 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:34 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:34 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:34 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:34 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:34 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:34 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:34 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:35 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:35 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:35 2764 20824 Unzip return [0] Inf 20240423 01:18:35 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:35 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:35 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:35 2764 20824 Retry Counter: 1 Inf 20240423 01:18:35 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:35 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:35 2764 20824 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 01:18:35 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:35 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:35 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:35 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:35 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:35 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:35 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:35 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:35 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:35 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:35 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:35 2764 20824 Downloader returns: 15 Inf 20240423 01:18:35 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:35 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:35 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:35 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:35 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:35 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:35 2764 20824 No need to update. Inf 20240423 01:18:35 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:35 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:35 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:35 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:35 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:35 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:35 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:35 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:35 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:35 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:35 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:35 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:36 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:36 2764 20824 Unzip return [0] Inf 20240423 01:18:36 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:36 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:36 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:36 2764 20824 Retry Counter: 1 Inf 20240423 01:18:36 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:36 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:36 2764 20824 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 01:18:36 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:36 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:36 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:36 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:36 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:36 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:36 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:36 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:36 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:36 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:36 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:36 2764 20824 Downloader returns: 15 Inf 20240423 01:18:36 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:36 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:36 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:36 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:36 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:36 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:36 2764 20824 No need to update. Inf 20240423 01:18:36 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:36 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:36 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:36 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:36 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:36 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:36 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:36 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:36 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:36 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:36 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:36 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:36 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:36 2764 20824 Unzip return [0] Inf 20240423 01:18:36 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:36 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:36 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:36 2764 20824 Retry Counter: 1 Inf 20240423 01:18:37 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:37 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:37 2764 20824 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 01:18:37 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:37 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:37 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:37 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:37 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:37 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:37 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:37 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:37 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:37 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:37 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:37 2764 20824 Downloader returns: 15 Inf 20240423 01:18:37 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:37 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:37 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:37 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:37 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:37 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:37 2764 20824 No need to update. Inf 20240423 01:18:37 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:37 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:37 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:37 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:37 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:37 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:37 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:37 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:37 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:37 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:37 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:37 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:37 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:37 2764 20824 Unzip return [0] Inf 20240423 01:18:37 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:37 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:37 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:37 2764 20824 Retry Counter: 1 Inf 20240423 01:18:37 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:37 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:37 2764 20824 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 01:18:37 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:37 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:38 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:38 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:38 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:38 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:38 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:38 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:38 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:38 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:38 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:38 2764 20824 Downloader returns: 15 Inf 20240423 01:18:38 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:38 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:38 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:38 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:38 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:38 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:38 2764 20824 No need to update. Inf 20240423 01:18:38 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:38 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:38 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:38 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:38 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:38 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:38 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:38 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:38 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:38 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:38 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:38 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:38 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:38 2764 20824 Unzip return [0] Inf 20240423 01:18:38 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:38 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:38 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:38 2764 20824 Retry Counter: 1 Inf 20240423 01:18:38 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:38 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:38 2764 20824 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 01:18:38 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:38 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:38 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:38 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:38 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:38 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:38 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:38 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:39 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:39 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:39 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:39 2764 20824 Downloader returns: 15 Inf 20240423 01:18:39 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:39 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:39 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:39 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:39 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:39 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:39 2764 20824 No need to update. Inf 20240423 01:18:39 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:39 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:39 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:39 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:39 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:39 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:39 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:39 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:39 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:39 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:39 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:39 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:39 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:39 2764 20824 Unzip return [0] Inf 20240423 01:18:39 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:39 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:39 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:39 2764 20824 Retry Counter: 1 Inf 20240423 01:18:39 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:39 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:39 2764 20824 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 01:18:39 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:39 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:39 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:39 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:39 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:39 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:39 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:39 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:39 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:39 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:39 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:39 2764 20824 Downloader returns: 15 Inf 20240423 01:18:39 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:39 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:39 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:39 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:39 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:40 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:40 2764 20824 No need to update. Inf 20240423 01:18:40 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:40 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:40 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:40 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:40 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:40 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:40 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:40 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:40 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:40 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:40 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:40 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:40 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:40 2764 20824 Unzip return [0] Inf 20240423 01:18:40 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:40 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:40 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:40 2764 20824 Retry Counter: 1 Inf 20240423 01:18:40 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:40 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:40 2764 20824 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 01:18:40 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:40 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:40 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:40 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:40 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:40 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:40 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:40 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:40 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:40 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:40 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:40 2764 20824 Downloader returns: 15 Inf 20240423 01:18:40 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:40 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:40 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:40 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:40 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:40 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:40 2764 20824 downloading signature files... Inf 20240423 01:18:40 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 01:18:40 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:40 2764 20824 download signature files done Inf 20240423 01:18:40 2764 20824 start check signed info (no file size or digest check here)... Inf 20240423 01:18:41 2764 20824 Verfiy by new cert success. Inf 20240423 01:18:41 2764 20824 check signed info for all patch files done. (no digest check here) Inf 20240423 01:18:41 2764 20824 ActiveUpdate start download patch files... Inf 20240423 01:18:41 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 01:18:41 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:41 2764 20824 Download all patch files success, checking ... Inf 20240423 01:18:41 2764 20824 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 01:18:41 2764 20824 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 01:18:41 2764 20824 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\AU_Down\pattern\Url00032.012.zip] Inf 20240423 01:18:41 2764 20824 Verfiy by new cert success. Inf 20240423 01:18:41 2764 20824 Check over, All files are OK. Inf 20240423 01:18:41 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\3\1208222038] Inf 20240423 01:18:41 2764 20824 Unzip return [0] Inf 20240423 01:18:41 2764 20824 Create AuPatch.ini .... Inf 20240423 01:18:41 2764 20824 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 01:18:41 2764 20824 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824" 1 Inf 20240423 01:18:41 2764 20824 Create patch.exe OK. Inf 20240423 01:18:41 17488 21724 Local machine time zone is GMT 2 Inf 20240423 01:18:41 17488 21724 Current log level is 5 Inf 20240423 01:18:41 17488 21724 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 01:18:41 17488 21724 AuPatch Action: update. Inf 20240423 01:18:41 17488 21724 update: update with new patch agent. Inf 20240423 01:18:41 17488 21724 No patchagent. Use default patchagent inside AU Inf 20240423 01:18:41 17488 21724 Call PatchAgent StartAction with: void. Inf 20240423 01:18:41 17488 21724 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 01:18:41 17488 21724 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 01:18:41 17488 21724 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 01:18:41 17488 21724 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 01:18:41 17488 21724 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 01:18:41 17488 21724 Call PatchAgent EndAction with: void Inf 20240423 01:18:41 17488 21724 mergeBackupIni: backup needed. Inf 20240423 01:18:41 17488 21724 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 01:18:41 17488 21724 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 01:18:41 17488 21724 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 01:18:41 17488 21724 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 01:18:41 17488 21724 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 01:18:41 17488 21724 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.293 Count of OverWritten Files[0] Inf 20240423 01:18:41 17488 21724 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 01:18:41 17488 21724 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 01:18:41 17488 21724 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 01:18:41 17488 21724 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 01:18:41 17488 21724 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 01:18:41 17488 21724 mergeBackupIni: done. Inf 20240423 01:18:41 17488 21724 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\AuResult.ini), status = 0 Inf 20240423 01:18:41 17488 21724 AuPatch end. Inf 20240423 01:18:41 2764 20824 there is no au.db or invalid, will skip send report Inf 20240423 01:18:41 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:41 2764 20824 UpdateManager endwith 0 (0): Success Inf 20240423 01:18:41 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:42 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:42 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:42 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:42 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:42 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:42 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:42 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:42 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:42 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:42 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:42 2764 20824 Unzip return [0] Inf 20240423 01:18:42 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:42 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:42 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:42 2764 20824 Retry Counter: 1 Inf 20240423 01:18:42 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:42 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:42 2764 20824 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 01:18:42 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:42 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:42 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:42 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:42 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:42 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:42 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:42 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:42 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:42 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:42 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:42 2764 20824 Downloader returns: 15 Inf 20240423 01:18:42 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:42 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:42 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:42 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:42 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:42 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:42 2764 20824 No need to update. Inf 20240423 01:18:42 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:42 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:42 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:42 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:42 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:43 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:43 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:43 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:43 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:43 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:43 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:43 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:43 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:43 2764 20824 Unzip return [0] Inf 20240423 01:18:43 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:43 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:43 2764 20824 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 01:18:43 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:43 2764 20824 Retry Counter: 1 Inf 20240423 01:18:43 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:43 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:43 2764 20824 ignore item[3][0x48040166][L0][P0] Inf 20240423 01:18:43 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:43 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:43 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:43 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:43 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:43 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:43 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:43 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:43 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:43 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:43 2764 20824 Downloader returns: 15 Inf 20240423 01:18:43 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:43 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:43 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:43 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:43 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:43 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:43 2764 20824 No need to update. Inf 20240423 01:18:43 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:43 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:43 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:43 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:43 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:43 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:43 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:44 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:44 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:44 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:44 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:44 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:44 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:44 2764 20824 Unzip return [0] Inf 20240423 01:18:44 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:44 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:44 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:44 2764 20824 Retry Counter: 1 Inf 20240423 01:18:44 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:44 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:44 2764 20824 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 01:18:44 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:44 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:44 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:44 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:44 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:44 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:44 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:44 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:44 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:44 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:44 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:44 2764 20824 Downloader returns: 15 Inf 20240423 01:18:44 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:44 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:44 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:44 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:44 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:44 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:44 2764 20824 No need to update. Inf 20240423 01:18:44 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:44 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:44 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:44 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:44 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:44 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:44 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:44 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:44 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:45 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:45 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:45 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:45 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:45 2764 20824 Unzip return [0] Inf 20240423 01:18:45 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:45 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:45 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:45 2764 20824 Retry Counter: 1 Inf 20240423 01:18:45 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:45 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:45 2764 20824 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 01:18:45 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:45 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:45 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:45 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:45 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:45 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:45 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:45 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:45 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:45 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:45 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:45 2764 20824 Downloader returns: 15 Inf 20240423 01:18:45 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:45 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:45 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:45 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:45 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:45 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:45 2764 20824 No need to update. Inf 20240423 01:18:45 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:45 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:45 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:45 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:45 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:45 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:45 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:45 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:45 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:45 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:45 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:45 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:45 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:45 2764 20824 Unzip return [0] Inf 20240423 01:18:45 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:46 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:46 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:46 2764 20824 Retry Counter: 1 Inf 20240423 01:18:46 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:46 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:46 2764 20824 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 01:18:46 2764 20824 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 01:18:46 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:46 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:46 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:46 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:46 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:46 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:46 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:46 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:46 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:46 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:46 2764 20824 Downloader returns: 15 Inf 20240423 01:18:46 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:46 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:46 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:46 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:46 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:46 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:46 2764 20824 No need to update. Inf 20240423 01:18:46 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:46 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:46 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:46 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:46 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:46 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:46 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:46 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:46 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:46 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:46 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:46 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:46 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:46 2764 20824 Unzip return [0] Inf 20240423 01:18:46 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:46 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:46 2764 20824 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 01:18:46 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:47 2764 20824 Retry Counter: 1 Inf 20240423 01:18:47 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:47 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:47 2764 20824 ignore item[3][0x48040243][L0][P0] Inf 20240423 01:18:47 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:47 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:47 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:47 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:47 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:47 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:47 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:47 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:47 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:47 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:47 2764 20824 Downloader returns: 15 Inf 20240423 01:18:47 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:47 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:47 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:47 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:47 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:47 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:47 2764 20824 No need to update. Inf 20240423 01:18:47 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:47 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:47 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:47 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:47 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:47 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:47 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:47 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:47 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:47 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:47 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:47 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:47 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:47 2764 20824 Unzip return [0] Inf 20240423 01:18:47 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:47 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:47 2764 20824 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 01:18:47 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:47 2764 20824 Retry Counter: 1 Inf 20240423 01:18:48 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:48 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:48 2764 20824 ignore item[3][0x48040241][L0][P0] Inf 20240423 01:18:48 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:48 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:48 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:48 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:48 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:48 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:48 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:48 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:48 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:48 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:48 2764 20824 Downloader returns: 15 Inf 20240423 01:18:48 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:48 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:48 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:48 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:48 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:48 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:48 2764 20824 No need to update. Inf 20240423 01:18:48 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:48 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:48 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:48 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:48 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:48 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:48 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:48 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:48 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:48 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:48 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:48 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:48 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:48 2764 20824 Unzip return [0] Inf 20240423 01:18:48 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:48 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:48 2764 20824 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 01:18:48 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:48 2764 20824 Retry Counter: 1 Inf 20240423 01:18:48 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:48 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:48 2764 20824 ignore item[3][0x48040240][L0][P0] Inf 20240423 01:18:48 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:48 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:48 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:48 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:49 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:49 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:49 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:49 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:49 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:49 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:49 2764 20824 Downloader returns: 15 Inf 20240423 01:18:49 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:49 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:49 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:49 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:49 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:49 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:49 2764 20824 No need to update. Inf 20240423 01:18:49 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:49 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:49 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:18:49 2764 20824 Start TmuDuplicateEx() Inf 20240423 01:18:49 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:49 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:49 2764 20824 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Inf 20240423 01:18:49 2764 20824 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 01:18:49 2764 20824 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 01:18:49 2764 20824 TmSecureHandler call SSL_shutdown(). Inf 20240423 01:18:49 2764 20824 TmSecureHandler call SSL_shutdown() end. Inf 20240423 01:18:49 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:49 2764 20824 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:49 2764 20824 Unzip return [0] Inf 20240423 01:18:49 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:49 2764 20824 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:49 2764 20824 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 01:18:49 2764 20824 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:49 2764 20824 Retry Counter: 1 Inf 20240423 01:18:49 2764 20824 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 01:18:49 2764 20824 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini.tmp Inf 20240423 01:18:49 2764 20824 ignore item[3][0x48040237][L0][P0] Inf 20240423 01:18:49 2764 20824 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 01:18:49 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:49 2764 20824 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 01:18:49 2764 20824 End TmuDuplicateEx() ------------------------------ Inf 20240423 01:18:49 2764 20824 Start TmuUpdateEx() Inf 20240423 01:18:49 2764 20824 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 01:18:49 2764 20824 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:49 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\ini_xml.zip]... Err 20240423 01:18:49 2764 20824 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 01:18:50 2764 20824 TmDownloader: Local file can not been opend Err 20240423 01:18:50 2764 20824 Downloader returns: 15 Inf 20240423 01:18:50 2764 20824 Download ini_xml.zip fail, try plain file. Inf 20240423 01:18:50 2764 20824 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini]... Inf 20240423 01:18:50 2764 20824 TmDownloader: Succeeded getting the file Inf 20240423 01:18:50 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Err 20240423 01:18:50 2764 20824 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 01:18:50 2764 20824 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824\server.ini Inf 20240423 01:18:50 2764 20824 No need to update. Inf 20240423 01:18:50 2764 20824 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20824] Inf 20240423 01:18:50 2764 20824 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 01:18:50 2764 20824 End TmuUpdateEx() ------------------------------ Inf 20240423 01:21:57 2764 20824 release context for thread: 20824 ------------------------------ Inf 20240423 02:17:22 2764 20708 new context for thread: 20708 ------------------------------ Inf 20240423 02:17:22 2764 20708 Set key[CheckFileSignature] value[1] Inf 20240423 02:17:22 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:22 2764 20708 Set key[AC_Code] value[************] Inf 20240423 02:17:22 2764 20708 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 02:17:22 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:23 2764 20708 Set key[InfoHttpsLevel] value[1] Inf 20240423 02:17:23 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:23 2764 20708 Set key[FileHttpsLevel] value[1] Inf 20240423 02:17:23 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:23 2764 20708 Set key[SocketTimeout] value[120] Inf 20240423 02:17:23 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:23 2764 20708 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 02:17:23 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:23 2764 20708 Get key: [SocketTimeout] Inf 20240423 02:17:23 2764 20708 value: [120] ------------------------------ Inf 20240423 02:17:23 2764 20708 Set key[SocketTimeout] value[12] Inf 20240423 02:17:23 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:23 2764 20708 Start TmuGetUpdateInfo() Inf 20240423 02:17:23 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:23 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:23 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:23 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:23 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:23 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:23 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:23 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:23 2764 20708 Unzip return [0] Inf 20240423 02:17:23 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:23 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:23 2764 20708 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:23 2764 20708 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:23 2764 20708 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:23 2764 20708 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:23 2764 20708 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:23 2764 20708 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:23 2764 20708 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:23 2764 20708 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:23 2764 20708 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi293.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[275900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_275900.zip] Inf 20240423 02:17:24 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 02:17:25 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 02:17:25 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 02:17:25 2764 20708 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 02:17:25 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:25 2764 20708 UpdateManager endwith 0 (0): Success Inf 20240423 02:17:25 2764 20708 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 02:17:25 2764 20708 Set key[SocketTimeout] value[120] Inf 20240423 02:17:25 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:25 2764 20708 Set key[KeptPatternMaxCount] value[7] Inf 20240423 02:17:25 2764 20708 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 02:17:25 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:25 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:25 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:25 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:25 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:25 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:25 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:25 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:25 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:25 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:25 2764 20708 Unzip return [0] Inf 20240423 02:17:25 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:25 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:25 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:25 2764 20708 Retry Counter: 1 Inf 20240423 02:17:25 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:25 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:25 2764 20708 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 02:17:25 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:25 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:25 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:25 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:25 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:25 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:25 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:25 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:25 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:25 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:25 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:25 2764 20708 Downloader returns: 15 Inf 20240423 02:17:25 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:26 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:26 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:26 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:26 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:26 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:26 2764 20708 No need to update. Inf 20240423 02:17:26 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:26 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:26 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:26 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:26 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:26 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:26 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:26 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:26 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:26 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:26 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:26 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:26 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:26 2764 20708 Unzip return [0] Inf 20240423 02:17:26 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:26 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:26 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:26 2764 20708 Retry Counter: 1 Inf 20240423 02:17:26 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:26 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:26 2764 20708 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 02:17:26 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:26 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:26 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:26 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:26 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:27 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:27 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:27 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:27 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:27 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:27 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:27 2764 20708 Downloader returns: 15 Inf 20240423 02:17:27 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:27 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:27 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:27 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:27 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:27 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:27 2764 20708 No need to update. Inf 20240423 02:17:27 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:27 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:27 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:27 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:27 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:27 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:27 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:28 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:28 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:28 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:28 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:28 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:28 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:28 2764 20708 Unzip return [0] Inf 20240423 02:17:28 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:28 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:28 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:28 2764 20708 Retry Counter: 1 Inf 20240423 02:17:28 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:28 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:28 2764 20708 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 02:17:28 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:28 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:28 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:28 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:28 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:28 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:28 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:28 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:28 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:28 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:28 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:28 2764 20708 Downloader returns: 15 Inf 20240423 02:17:28 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:28 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:28 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:28 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:28 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:28 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:28 2764 20708 No need to update. Inf 20240423 02:17:28 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:28 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:28 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:28 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:28 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:28 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:28 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:28 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:29 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:29 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:29 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:29 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:29 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:29 2764 20708 Unzip return [0] Inf 20240423 02:17:29 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:29 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:29 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:29 2764 20708 Retry Counter: 1 Inf 20240423 02:17:29 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:29 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:29 2764 20708 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 02:17:29 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:29 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:29 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:29 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:29 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:29 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:29 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:29 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:29 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:29 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:29 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:29 2764 20708 Downloader returns: 15 Inf 20240423 02:17:29 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:29 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:29 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:29 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:29 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:29 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:29 2764 20708 No need to update. Inf 20240423 02:17:29 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:29 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:29 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:30 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:30 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:30 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:30 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:30 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:30 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:30 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:30 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:30 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:30 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:30 2764 20708 Unzip return [0] Inf 20240423 02:17:30 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:30 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:30 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:30 2764 20708 Retry Counter: 1 Inf 20240423 02:17:30 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:30 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:30 2764 20708 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 02:17:30 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:30 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:30 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:30 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:30 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:30 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:30 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:30 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:30 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:30 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:30 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:30 2764 20708 Downloader returns: 15 Inf 20240423 02:17:30 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:30 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:30 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:30 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:30 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:30 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:30 2764 20708 No need to update. Inf 20240423 02:17:30 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:30 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:30 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:31 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:31 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:31 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:31 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:31 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:31 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:31 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:31 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:31 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:31 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:31 2764 20708 Unzip return [0] Inf 20240423 02:17:31 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:31 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:31 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:31 2764 20708 Retry Counter: 1 Inf 20240423 02:17:31 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:31 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:31 2764 20708 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 02:17:31 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:31 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:31 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:31 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:31 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:31 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:31 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:31 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:31 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:31 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:31 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:31 2764 20708 Downloader returns: 15 Inf 20240423 02:17:31 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:31 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:31 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:32 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:32 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:32 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:32 2764 20708 No need to update. Inf 20240423 02:17:32 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:32 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:32 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:32 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:32 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:32 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:32 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:32 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:32 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:32 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:32 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:32 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:32 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:32 2764 20708 Unzip return [0] Inf 20240423 02:17:32 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:32 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:32 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:32 2764 20708 Retry Counter: 1 Inf 20240423 02:17:32 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:32 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:32 2764 20708 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 02:17:32 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:32 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:32 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:32 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:32 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:32 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:32 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:32 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:32 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:32 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:32 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:32 2764 20708 Downloader returns: 15 Inf 20240423 02:17:32 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:32 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:32 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:32 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:33 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:33 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:33 2764 20708 No need to update. Inf 20240423 02:17:33 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:33 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:33 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:33 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:33 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:33 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:33 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:33 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:33 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:33 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:33 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:33 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:33 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:33 2764 20708 Unzip return [0] Inf 20240423 02:17:33 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:33 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:33 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:33 2764 20708 Retry Counter: 1 Inf 20240423 02:17:33 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:33 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:33 2764 20708 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 02:17:33 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:33 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:33 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:33 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:33 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:33 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:33 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:33 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:33 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:33 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:33 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:33 2764 20708 Downloader returns: 15 Inf 20240423 02:17:33 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:33 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:33 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:33 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:33 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:34 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:34 2764 20708 No need to update. Inf 20240423 02:17:34 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:34 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:34 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:34 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:34 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:34 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:34 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:34 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:34 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:34 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:34 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:34 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:34 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:34 2764 20708 Unzip return [0] Inf 20240423 02:17:34 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:34 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:34 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:34 2764 20708 Retry Counter: 1 Inf 20240423 02:17:34 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:34 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:34 2764 20708 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 02:17:34 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:34 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:34 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:34 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:34 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:34 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:34 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:34 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:34 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:34 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:34 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:34 2764 20708 Downloader returns: 15 Inf 20240423 02:17:34 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:34 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:34 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:34 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:34 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:34 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:34 2764 20708 No need to update. Inf 20240423 02:17:34 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:35 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:35 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:35 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:35 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:35 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:35 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:35 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:35 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:35 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:35 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:35 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:35 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:35 2764 20708 Unzip return [0] Inf 20240423 02:17:35 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:35 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:35 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:35 2764 20708 Retry Counter: 1 Inf 20240423 02:17:35 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:35 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:35 2764 20708 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 02:17:35 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:35 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:35 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:35 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:35 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:35 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:35 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:35 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:35 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:35 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:35 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:35 2764 20708 Downloader returns: 15 Inf 20240423 02:17:35 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:35 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:35 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:35 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:35 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:35 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:35 2764 20708 No need to update. Inf 20240423 02:17:35 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:35 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:35 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:36 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:36 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:36 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:36 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:36 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:36 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:36 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:36 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:36 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:36 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:36 2764 20708 Unzip return [0] Inf 20240423 02:17:36 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:36 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:36 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:36 2764 20708 Retry Counter: 1 Inf 20240423 02:17:36 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:36 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:36 2764 20708 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 02:17:36 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:36 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:36 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:36 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:36 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:36 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:36 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:36 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:36 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:36 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:36 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:36 2764 20708 Downloader returns: 15 Inf 20240423 02:17:36 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:36 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:36 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:36 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:36 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:36 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:36 2764 20708 No need to update. Inf 20240423 02:17:36 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:36 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:36 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:36 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:36 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:36 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:36 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:37 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:37 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:37 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:37 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:37 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:37 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:37 2764 20708 Unzip return [0] Inf 20240423 02:17:37 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:37 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:37 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:37 2764 20708 Retry Counter: 1 Inf 20240423 02:17:37 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:37 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:37 2764 20708 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 02:17:37 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:37 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:37 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:37 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:37 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:37 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:37 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:37 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:37 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:37 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:37 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:37 2764 20708 Downloader returns: 15 Inf 20240423 02:17:37 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:37 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:37 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:37 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:37 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:37 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:37 2764 20708 No need to update. Inf 20240423 02:17:37 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:37 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:37 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:37 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:37 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:37 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:37 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:37 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:38 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:38 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:38 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:38 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:38 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:38 2764 20708 Unzip return [0] Inf 20240423 02:17:38 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:38 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:38 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:38 2764 20708 Retry Counter: 1 Inf 20240423 02:17:38 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:38 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:38 2764 20708 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 02:17:38 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:38 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:38 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:38 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:38 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:38 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:38 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:38 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:38 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:38 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:38 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:38 2764 20708 Downloader returns: 15 Inf 20240423 02:17:38 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:38 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:38 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:38 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:38 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:38 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:38 2764 20708 No need to update. Inf 20240423 02:17:38 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:38 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:38 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:38 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:38 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:38 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:38 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:38 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:38 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:39 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:39 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:39 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:39 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:39 2764 20708 Unzip return [0] Inf 20240423 02:17:39 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:39 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:39 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:39 2764 20708 Retry Counter: 1 Inf 20240423 02:17:39 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:39 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:39 2764 20708 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 02:17:39 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:39 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:39 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:39 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:39 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:39 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:39 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:39 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:39 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:39 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:39 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:39 2764 20708 Downloader returns: 15 Inf 20240423 02:17:39 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:39 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:39 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:39 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:39 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:39 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:39 2764 20708 No need to update. Inf 20240423 02:17:39 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:39 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:39 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:39 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:39 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:39 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:39 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:39 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:39 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:39 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:39 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:39 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:39 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:40 2764 20708 Unzip return [0] Inf 20240423 02:17:40 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:40 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:40 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:40 2764 20708 Retry Counter: 1 Inf 20240423 02:17:40 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:40 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:40 2764 20708 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 02:17:40 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:40 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:40 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:40 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:40 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:40 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:40 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:40 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:40 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:40 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:40 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:40 2764 20708 Downloader returns: 15 Inf 20240423 02:17:40 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:40 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:40 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:40 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:40 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:40 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:40 2764 20708 No need to update. Inf 20240423 02:17:40 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:40 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:40 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:40 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:40 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:40 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:40 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:40 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:40 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:40 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:40 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:40 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:40 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:40 2764 20708 Unzip return [0] Inf 20240423 02:17:40 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:40 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:40 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:40 2764 20708 Retry Counter: 1 Inf 20240423 02:17:41 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:41 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:41 2764 20708 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 02:17:41 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:41 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:41 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:41 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:41 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:41 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:41 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:41 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:41 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:41 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:41 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:41 2764 20708 Downloader returns: 15 Inf 20240423 02:17:41 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:41 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:41 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:41 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:41 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:41 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:41 2764 20708 No need to update. Inf 20240423 02:17:41 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:41 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:41 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:41 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:41 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:41 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:41 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:41 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:41 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:41 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:41 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:41 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:41 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:41 2764 20708 Unzip return [0] Inf 20240423 02:17:41 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:41 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:41 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:41 2764 20708 Retry Counter: 1 Inf 20240423 02:17:41 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:41 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:41 2764 20708 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 02:17:41 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:42 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:42 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:42 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:42 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:42 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:42 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:42 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:42 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:42 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:42 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:42 2764 20708 Downloader returns: 15 Inf 20240423 02:17:42 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:42 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:42 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:42 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:42 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:42 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:42 2764 20708 No need to update. Inf 20240423 02:17:42 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:42 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:42 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:42 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:42 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:42 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:42 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:42 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:42 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:42 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:42 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:42 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:42 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:42 2764 20708 Unzip return [0] Inf 20240423 02:17:42 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:42 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:42 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:42 2764 20708 Retry Counter: 1 Inf 20240423 02:17:42 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:42 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:42 2764 20708 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 02:17:42 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:42 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:42 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:42 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:42 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:43 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:43 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:43 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:43 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:43 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:43 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:43 2764 20708 Downloader returns: 15 Inf 20240423 02:17:43 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:43 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:43 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:43 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:43 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:43 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:43 2764 20708 No need to update. Inf 20240423 02:17:43 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:43 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:43 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:43 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:43 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:43 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:43 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:43 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:43 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:43 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:43 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:43 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:43 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:43 2764 20708 Unzip return [0] Inf 20240423 02:17:43 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:43 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:43 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:43 2764 20708 Retry Counter: 1 Inf 20240423 02:17:43 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:43 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:43 2764 20708 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 02:17:43 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:43 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:43 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:43 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:43 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:43 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:43 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:43 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:44 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:44 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:44 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:44 2764 20708 Downloader returns: 15 Inf 20240423 02:17:44 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:44 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:44 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:44 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:44 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:44 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:44 2764 20708 No need to update. Inf 20240423 02:17:44 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:44 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:44 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:44 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:44 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:44 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:44 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:44 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:44 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:44 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:44 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:44 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:44 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:44 2764 20708 Unzip return [0] Inf 20240423 02:17:44 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:44 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:44 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:44 2764 20708 Retry Counter: 1 Inf 20240423 02:17:44 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:44 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:44 2764 20708 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 02:17:44 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:44 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:44 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:44 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:44 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:44 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:44 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:44 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:44 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:44 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:45 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:45 2764 20708 Downloader returns: 15 Inf 20240423 02:17:45 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:45 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:45 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:45 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:45 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:45 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:45 2764 20708 No need to update. Inf 20240423 02:17:45 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:45 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:45 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:45 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:45 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:45 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:45 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:45 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:45 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:45 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:45 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:45 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:45 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:45 2764 20708 Unzip return [0] Inf 20240423 02:17:45 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:45 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:45 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:45 2764 20708 Retry Counter: 1 Inf 20240423 02:17:45 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:45 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:45 2764 20708 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 02:17:45 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:45 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:45 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:45 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:45 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:45 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:45 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:45 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:45 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:45 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:45 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:45 2764 20708 Downloader returns: 15 Inf 20240423 02:17:45 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:46 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:46 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:46 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:46 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:46 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:46 2764 20708 No need to update. Inf 20240423 02:17:46 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:46 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:46 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:46 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:46 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:46 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:46 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:46 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:46 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:46 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:46 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:46 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:46 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:46 2764 20708 Unzip return [0] Inf 20240423 02:17:46 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:46 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:46 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:46 2764 20708 Retry Counter: 1 Inf 20240423 02:17:46 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:46 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:46 2764 20708 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 02:17:46 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:46 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:46 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:46 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:46 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:46 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:46 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:46 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:46 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:46 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:46 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:46 2764 20708 Downloader returns: 15 Inf 20240423 02:17:46 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:46 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:46 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:46 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:47 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:47 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:47 2764 20708 No need to update. Inf 20240423 02:17:47 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:47 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:47 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:47 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:47 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:47 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:47 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:47 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:47 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:47 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:47 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:47 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:47 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:47 2764 20708 Unzip return [0] Inf 20240423 02:17:47 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:47 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:47 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:47 2764 20708 Retry Counter: 1 Inf 20240423 02:17:47 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:47 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:47 2764 20708 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 02:17:47 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:47 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:47 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:47 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:47 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:47 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:47 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:47 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:47 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:47 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:47 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:47 2764 20708 Downloader returns: 15 Inf 20240423 02:17:47 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:47 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:47 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:47 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:48 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:48 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:48 2764 20708 No need to update. Inf 20240423 02:17:48 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:48 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:48 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:48 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:48 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:48 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:48 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:48 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:48 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:48 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:48 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:48 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:48 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:48 2764 20708 Unzip return [0] Inf 20240423 02:17:48 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:48 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:48 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:48 2764 20708 Retry Counter: 1 Inf 20240423 02:17:48 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:48 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:48 2764 20708 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 02:17:48 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:48 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:48 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:48 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:48 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:48 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:48 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:48 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:48 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:48 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:48 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:48 2764 20708 Downloader returns: 15 Inf 20240423 02:17:48 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:48 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:48 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:49 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:49 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:49 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:49 2764 20708 No need to update. Inf 20240423 02:17:49 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:49 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:49 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:49 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:49 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:49 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:49 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:49 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:49 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:49 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:49 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:49 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:49 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:49 2764 20708 Unzip return [0] Inf 20240423 02:17:49 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:49 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:49 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:49 2764 20708 Retry Counter: 1 Inf 20240423 02:17:49 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:49 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:49 2764 20708 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 02:17:49 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:49 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:49 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:49 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:49 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:49 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:49 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:49 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:49 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:49 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:49 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:49 2764 20708 Downloader returns: 15 Inf 20240423 02:17:49 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:49 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:49 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:49 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:49 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:50 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:50 2764 20708 No need to update. Inf 20240423 02:17:50 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:50 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:50 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:50 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:50 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:50 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:50 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:50 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:50 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:50 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:50 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:50 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:50 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:50 2764 20708 Unzip return [0] Inf 20240423 02:17:50 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:50 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:50 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:50 2764 20708 Retry Counter: 1 Inf 20240423 02:17:50 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:50 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:50 2764 20708 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 02:17:50 2764 20708 local version is newer, do not duplicate it. Inf 20240423 02:17:50 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:50 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:50 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:50 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:50 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:50 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:50 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:50 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:50 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:50 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:50 2764 20708 Downloader returns: 15 Inf 20240423 02:17:50 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:50 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:50 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:50 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:50 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:50 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:50 2764 20708 No need to update. Inf 20240423 02:17:51 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:51 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:51 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:51 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:51 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:51 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:51 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:51 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:51 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:51 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:51 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:51 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:51 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:51 2764 20708 Unzip return [0] Inf 20240423 02:17:51 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:51 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:51 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:51 2764 20708 Retry Counter: 1 Inf 20240423 02:17:51 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:51 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:51 2764 20708 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 02:17:51 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:51 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:51 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:51 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:51 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:51 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:51 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:51 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:51 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:51 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:51 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:51 2764 20708 Downloader returns: 15 Inf 20240423 02:17:51 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:51 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:51 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:51 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:51 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:51 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:51 2764 20708 No need to update. Inf 20240423 02:17:52 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:52 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:52 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:52 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:52 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:52 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:52 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:52 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:52 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:52 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:52 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:52 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:52 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:52 2764 20708 Unzip return [0] Inf 20240423 02:17:52 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:52 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:52 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:52 2764 20708 Retry Counter: 1 Inf 20240423 02:17:52 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:52 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:52 2764 20708 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 02:17:52 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:52 2764 20708 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 02:17:52 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:52 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:52 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:52 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:52 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:52 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:52 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:52 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:52 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:52 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:52 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:52 2764 20708 Downloader returns: 15 Inf 20240423 02:17:52 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:52 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:52 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:52 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:52 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:52 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:53 2764 20708 No need to update. Inf 20240423 02:17:53 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:53 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:53 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:53 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:53 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:53 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:53 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:53 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:53 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:53 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:53 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:53 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:53 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:53 2764 20708 Unzip return [0] Inf 20240423 02:17:53 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:53 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:53 2764 20708 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 02:17:53 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:53 2764 20708 Retry Counter: 1 Inf 20240423 02:17:53 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:53 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:53 2764 20708 ignore item[2][0x22000040][L0][P0] Inf 20240423 02:17:53 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:53 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:53 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:53 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:53 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:53 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:53 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:53 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:53 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:53 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:53 2764 20708 Downloader returns: 15 Inf 20240423 02:17:53 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:53 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:53 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:54 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:54 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:54 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:54 2764 20708 No need to update. Inf 20240423 02:17:54 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:54 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:54 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:54 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:54 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:54 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:54 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:54 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:54 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:54 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:54 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:54 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:54 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:54 2764 20708 Unzip return [0] Inf 20240423 02:17:54 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:54 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:54 2764 20708 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 02:17:54 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:54 2764 20708 Retry Counter: 1 Inf 20240423 02:17:54 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:54 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:54 2764 20708 ignore item[2][0x22000080][L0][P0] Inf 20240423 02:17:54 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:54 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:54 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:54 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:54 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:54 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:54 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:54 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:54 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:54 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:54 2764 20708 Downloader returns: 15 Inf 20240423 02:17:54 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:54 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:55 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:55 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:55 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:55 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:55 2764 20708 No need to update. Inf 20240423 02:17:55 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:55 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:55 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:55 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:55 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:55 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:55 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:55 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:55 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:55 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:55 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:55 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:55 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:55 2764 20708 Unzip return [0] Inf 20240423 02:17:55 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:55 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:55 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:55 2764 20708 Retry Counter: 1 Inf 20240423 02:17:55 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:55 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:55 2764 20708 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 02:17:55 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:55 2764 20708 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 02:17:55 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:55 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:55 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:55 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:55 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:55 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:55 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:55 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:55 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:55 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:55 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:55 2764 20708 Downloader returns: 15 Inf 20240423 02:17:56 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:56 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:56 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:56 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:56 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:56 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:56 2764 20708 No need to update. Inf 20240423 02:17:56 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:56 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:56 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:56 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:56 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:56 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:56 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:56 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:56 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:56 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:56 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:56 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:56 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:56 2764 20708 Unzip return [0] Inf 20240423 02:17:56 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:56 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:56 2764 20708 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 02:17:56 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:56 2764 20708 Retry Counter: 1 Inf 20240423 02:17:56 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:56 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:56 2764 20708 ignore item[2][0x22000100][L0][P0] Inf 20240423 02:17:56 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:56 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:56 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:56 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:56 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:56 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:56 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:56 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:56 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:56 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:57 2764 20708 Downloader returns: 15 Inf 20240423 02:17:57 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:57 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:57 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:57 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:57 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:57 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:57 2764 20708 No need to update. Inf 20240423 02:17:57 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:57 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:57 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:57 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:57 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:57 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:57 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:57 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:57 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:57 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:57 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:57 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:57 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:57 2764 20708 Unzip return [0] Inf 20240423 02:17:57 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:57 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:57 2764 20708 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 02:17:57 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:57 2764 20708 Retry Counter: 1 Inf 20240423 02:17:57 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:57 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:57 2764 20708 ignore item[2][0x22000200][L0][P0] Inf 20240423 02:17:57 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:57 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:57 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:57 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:57 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:57 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:57 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:57 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:57 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:58 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:58 2764 20708 Downloader returns: 15 Inf 20240423 02:17:58 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:58 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:58 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:58 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:58 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:58 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:58 2764 20708 No need to update. Inf 20240423 02:17:58 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:58 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:58 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:58 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:58 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:58 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:58 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:58 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:58 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:58 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:58 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:58 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:58 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:58 2764 20708 Unzip return [0] Inf 20240423 02:17:58 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:58 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:58 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:58 2764 20708 Retry Counter: 1 Inf 20240423 02:17:58 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:58 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:58 2764 20708 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 02:17:58 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:58 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:17:58 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:58 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:17:58 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:17:58 2764 20708 Start TmuUpdateEx() Inf 20240423 02:17:58 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:59 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:59 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:17:59 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:17:59 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:17:59 2764 20708 Downloader returns: 15 Inf 20240423 02:17:59 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:17:59 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:17:59 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:59 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:17:59 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:17:59 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:59 2764 20708 No need to update. Inf 20240423 02:17:59 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:59 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:17:59 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:17:59 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:17:59 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:17:59 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:59 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:17:59 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:17:59 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:17:59 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:17:59 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:17:59 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:17:59 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:17:59 2764 20708 Unzip return [0] Inf 20240423 02:17:59 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:59 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:17:59 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:59 2764 20708 Retry Counter: 1 Inf 20240423 02:17:59 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:17:59 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:17:59 2764 20708 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 02:17:59 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:17:59 2764 20708 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 02:18:00 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:00 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:00 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:00 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:00 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:00 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:00 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:00 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:00 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:00 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:00 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:00 2764 20708 Downloader returns: 15 Inf 20240423 02:18:00 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:00 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:00 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:00 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:00 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:00 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:00 2764 20708 No need to update. Inf 20240423 02:18:00 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:00 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:00 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:00 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:00 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:00 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:00 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:00 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:00 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:00 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:00 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:00 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:00 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:00 2764 20708 Unzip return [0] Inf 20240423 02:18:00 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:00 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:00 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:00 2764 20708 Retry Counter: 1 Inf 20240423 02:18:00 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:00 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:01 2764 20708 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 02:18:01 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:01 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:01 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:01 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:01 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:01 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:01 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:01 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:01 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:01 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:01 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:01 2764 20708 Downloader returns: 15 Inf 20240423 02:18:01 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:01 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:01 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:01 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:01 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:01 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:01 2764 20708 No need to update. Inf 20240423 02:18:01 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:01 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:01 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:01 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:01 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:01 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:01 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:01 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:01 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:01 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:01 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:01 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:01 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:01 2764 20708 Unzip return [0] Inf 20240423 02:18:01 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:01 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:01 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:01 2764 20708 Retry Counter: 1 Inf 20240423 02:18:01 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:01 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:02 2764 20708 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 02:18:02 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:02 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:02 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:02 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:02 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:02 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:02 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:02 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:02 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:02 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:02 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:02 2764 20708 Downloader returns: 15 Inf 20240423 02:18:02 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:02 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:02 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:02 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:02 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:02 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:02 2764 20708 No need to update. Inf 20240423 02:18:02 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:02 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:02 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:02 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:02 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:02 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:02 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:02 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:02 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:02 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:02 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:02 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:02 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:02 2764 20708 Unzip return [0] Inf 20240423 02:18:02 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:02 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:02 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:02 2764 20708 Retry Counter: 1 Inf 20240423 02:18:02 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:03 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:03 2764 20708 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 02:18:03 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:03 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:03 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:03 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:03 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:03 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:03 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:03 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:03 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:03 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:03 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:03 2764 20708 Downloader returns: 15 Inf 20240423 02:18:03 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:03 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:03 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:03 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:03 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:03 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:03 2764 20708 No need to update. Inf 20240423 02:18:03 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:03 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:03 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:03 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:03 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:03 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:03 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:03 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:03 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:03 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:03 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:03 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:03 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:03 2764 20708 Unzip return [0] Inf 20240423 02:18:03 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:03 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:03 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:04 2764 20708 Retry Counter: 1 Inf 20240423 02:18:04 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:04 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:04 2764 20708 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 02:18:04 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:04 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:04 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:04 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:04 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:04 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:04 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:04 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:04 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:04 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:04 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:04 2764 20708 Downloader returns: 15 Inf 20240423 02:18:04 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:04 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:04 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:04 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:04 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:04 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:04 2764 20708 No need to update. Inf 20240423 02:18:04 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:04 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:04 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:04 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:04 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:04 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:04 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:04 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:04 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:04 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:04 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:04 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:04 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:04 2764 20708 Unzip return [0] Inf 20240423 02:18:05 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:05 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:05 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:05 2764 20708 Retry Counter: 1 Inf 20240423 02:18:05 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:05 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:05 2764 20708 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 02:18:05 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:05 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:05 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:05 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:05 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:05 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:05 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:05 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:05 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:05 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:05 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:05 2764 20708 Downloader returns: 15 Inf 20240423 02:18:05 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:05 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:05 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:05 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:05 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:05 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:05 2764 20708 No need to update. Inf 20240423 02:18:05 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:05 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:05 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:05 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:05 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:05 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:05 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:05 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:05 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:05 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:05 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:05 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:05 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:06 2764 20708 Unzip return [0] Inf 20240423 02:18:06 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:06 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:06 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:06 2764 20708 Retry Counter: 1 Inf 20240423 02:18:06 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:06 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:06 2764 20708 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 02:18:06 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:06 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:06 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:06 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:06 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:06 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:06 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:06 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:06 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:06 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:06 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:06 2764 20708 Downloader returns: 15 Inf 20240423 02:18:06 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:06 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:06 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:06 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:06 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:06 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:06 2764 20708 No need to update. Inf 20240423 02:18:06 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:06 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:06 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:06 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:06 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:06 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:06 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:06 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:06 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:06 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:06 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:06 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:06 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:07 2764 20708 Unzip return [0] Inf 20240423 02:18:07 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:07 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:07 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:07 2764 20708 Retry Counter: 1 Inf 20240423 02:18:07 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:07 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:07 2764 20708 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 02:18:07 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:07 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:07 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:07 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:07 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:07 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:07 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:07 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:07 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:07 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:07 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:07 2764 20708 Downloader returns: 15 Inf 20240423 02:18:07 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:07 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:07 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:07 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:07 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:07 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:07 2764 20708 No need to update. Inf 20240423 02:18:07 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:07 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:07 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:07 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:07 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:07 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:07 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:07 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:07 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:07 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:07 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:07 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:07 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:07 2764 20708 Unzip return [0] Inf 20240423 02:18:07 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:07 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:08 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:08 2764 20708 Retry Counter: 1 Inf 20240423 02:18:08 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:08 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:08 2764 20708 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 02:18:08 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:08 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:08 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:08 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:08 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:08 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:08 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:08 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:08 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:08 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:08 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:08 2764 20708 Downloader returns: 15 Inf 20240423 02:18:08 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:08 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:08 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:08 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:08 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:08 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:08 2764 20708 No need to update. Inf 20240423 02:18:08 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:08 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:08 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:08 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:08 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:08 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:08 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:08 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:08 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:08 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:08 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:08 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:08 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:08 2764 20708 Unzip return [0] Inf 20240423 02:18:08 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:08 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:09 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:09 2764 20708 Retry Counter: 1 Inf 20240423 02:18:09 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:09 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:09 2764 20708 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 02:18:09 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:09 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:09 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:09 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:09 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:09 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:09 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:09 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:09 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:09 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:09 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:09 2764 20708 Downloader returns: 15 Inf 20240423 02:18:09 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:09 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:09 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:09 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:09 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:09 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:09 2764 20708 No need to update. Inf 20240423 02:18:09 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:09 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:09 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:09 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:09 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:09 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:09 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:09 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:09 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:09 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:09 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:09 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:09 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:09 2764 20708 Unzip return [0] Inf 20240423 02:18:09 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:10 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:10 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:10 2764 20708 Retry Counter: 1 Inf 20240423 02:18:10 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:10 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:10 2764 20708 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 02:18:10 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:10 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:10 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:10 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:10 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:10 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:10 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:10 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:10 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:10 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:10 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:10 2764 20708 Downloader returns: 15 Inf 20240423 02:18:10 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:10 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:10 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:10 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:10 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:10 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:10 2764 20708 No need to update. Inf 20240423 02:18:10 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:10 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:10 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:10 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:10 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:10 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:10 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:10 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:10 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:10 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:10 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:10 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:10 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:11 2764 20708 Unzip return [0] Inf 20240423 02:18:11 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:11 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:11 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:11 2764 20708 Retry Counter: 1 Inf 20240423 02:18:11 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:11 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:11 2764 20708 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 02:18:11 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:11 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:11 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:11 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:11 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:11 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:11 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:11 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:11 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:11 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:11 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:11 2764 20708 Downloader returns: 15 Inf 20240423 02:18:11 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:11 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:11 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:11 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:11 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:11 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:11 2764 20708 downloading signature files... Inf 20240423 02:18:11 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 02:18:11 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:11 2764 20708 download signature files done Inf 20240423 02:18:11 2764 20708 start check signed info (no file size or digest check here)... Inf 20240423 02:18:11 2764 20708 Verfiy by new cert success. Inf 20240423 02:18:11 2764 20708 check signed info for all patch files done. (no digest check here) Inf 20240423 02:18:11 2764 20708 ActiveUpdate start download patch files... Inf 20240423 02:18:11 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 02:18:11 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:11 2764 20708 Download all patch files success, checking ... Inf 20240423 02:18:11 2764 20708 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 02:18:11 2764 20708 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 02:18:11 2764 20708 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\AU_Down\pattern\Url00032.012.zip] Inf 20240423 02:18:11 2764 20708 Verfiy by new cert success. Inf 20240423 02:18:11 2764 20708 Check over, All files are OK. Inf 20240423 02:18:12 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\3\1208222038] Inf 20240423 02:18:12 2764 20708 Unzip return [0] Inf 20240423 02:18:12 2764 20708 Create AuPatch.ini .... Inf 20240423 02:18:12 2764 20708 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 02:18:12 2764 20708 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708" 1 Inf 20240423 02:18:12 2764 20708 Create patch.exe OK. Inf 20240423 02:18:12 18048 9868 Local machine time zone is GMT 2 Inf 20240423 02:18:12 18048 9868 Current log level is 5 Inf 20240423 02:18:12 18048 9868 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 02:18:12 18048 9868 AuPatch Action: update. Inf 20240423 02:18:12 18048 9868 update: update with new patch agent. Inf 20240423 02:18:12 18048 9868 No patchagent. Use default patchagent inside AU Inf 20240423 02:18:12 18048 9868 Call PatchAgent StartAction with: void. Inf 20240423 02:18:12 18048 9868 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 02:18:12 18048 9868 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 02:18:12 18048 9868 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 02:18:12 18048 9868 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 02:18:12 18048 9868 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 02:18:12 18048 9868 Call PatchAgent EndAction with: void Inf 20240423 02:18:12 18048 9868 mergeBackupIni: backup needed. Inf 20240423 02:18:12 18048 9868 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 02:18:12 18048 9868 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 02:18:12 18048 9868 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 02:18:12 18048 9868 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 02:18:12 18048 9868 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 02:18:12 18048 9868 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.293 Count of OverWritten Files[0] Inf 20240423 02:18:12 18048 9868 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 02:18:12 18048 9868 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 02:18:12 18048 9868 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 02:18:12 18048 9868 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 02:18:12 18048 9868 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 02:18:12 18048 9868 mergeBackupIni: done. Inf 20240423 02:18:12 18048 9868 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\AuResult.ini), status = 0 Inf 20240423 02:18:12 18048 9868 AuPatch end. Inf 20240423 02:18:12 2764 20708 there is no au.db or invalid, will skip send report Inf 20240423 02:18:12 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:12 2764 20708 UpdateManager endwith 0 (0): Success Inf 20240423 02:18:12 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:12 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:12 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:13 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:13 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:13 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:13 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:13 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:13 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:13 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:13 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:13 2764 20708 Unzip return [0] Inf 20240423 02:18:13 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:13 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:13 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:13 2764 20708 Retry Counter: 1 Inf 20240423 02:18:13 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:13 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:13 2764 20708 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 02:18:13 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:13 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:13 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:13 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:13 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:13 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:13 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:13 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:13 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:13 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:13 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:13 2764 20708 Downloader returns: 15 Inf 20240423 02:18:13 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:13 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:13 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:13 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:13 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:13 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:13 2764 20708 No need to update. Inf 20240423 02:18:13 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:13 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:13 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:13 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:13 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:14 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:14 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:14 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:14 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:14 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:14 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:14 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:14 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:14 2764 20708 Unzip return [0] Inf 20240423 02:18:14 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:14 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:14 2764 20708 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 02:18:14 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:14 2764 20708 Retry Counter: 1 Inf 20240423 02:18:14 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:14 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:14 2764 20708 ignore item[3][0x48040166][L0][P0] Inf 20240423 02:18:14 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:14 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:14 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:14 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:14 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:14 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:14 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:14 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:14 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:14 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:14 2764 20708 Downloader returns: 15 Inf 20240423 02:18:14 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:14 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:14 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:14 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:14 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:14 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:14 2764 20708 No need to update. Inf 20240423 02:18:14 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:14 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:14 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:15 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:15 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:15 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:15 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:15 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:15 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:15 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:15 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:15 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:15 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:15 2764 20708 Unzip return [0] Inf 20240423 02:18:15 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:15 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:15 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:15 2764 20708 Retry Counter: 1 Inf 20240423 02:18:15 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:15 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:15 2764 20708 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 02:18:15 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:15 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:15 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:15 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:15 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:15 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:15 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:15 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:15 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:15 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:15 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:15 2764 20708 Downloader returns: 15 Inf 20240423 02:18:15 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:15 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:15 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:15 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:15 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:15 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:15 2764 20708 No need to update. Inf 20240423 02:18:15 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:16 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:16 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:16 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:16 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:16 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:16 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:16 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:16 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:16 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:16 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:16 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:16 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:16 2764 20708 Unzip return [0] Inf 20240423 02:18:16 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:16 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:16 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:16 2764 20708 Retry Counter: 1 Inf 20240423 02:18:16 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:16 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:16 2764 20708 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 02:18:16 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:16 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:16 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:16 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:16 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:16 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:16 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:16 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:16 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:16 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:16 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:16 2764 20708 Downloader returns: 15 Inf 20240423 02:18:16 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:16 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:16 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:16 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:16 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:16 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:16 2764 20708 No need to update. Inf 20240423 02:18:16 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:17 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:17 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:17 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:17 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:17 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:17 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:17 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:17 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:17 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:17 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:17 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:17 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:17 2764 20708 Unzip return [0] Inf 20240423 02:18:17 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:17 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:17 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:17 2764 20708 Retry Counter: 1 Inf 20240423 02:18:17 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:17 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:17 2764 20708 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 02:18:17 2764 20708 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 02:18:17 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:17 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:17 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:17 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:17 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:17 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:17 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:17 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:17 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:17 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:17 2764 20708 Downloader returns: 15 Inf 20240423 02:18:17 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:17 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:17 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:17 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:17 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:17 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:17 2764 20708 No need to update. Inf 20240423 02:18:18 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:18 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:18 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:18 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:18 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:18 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:18 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:18 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:18 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:18 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:18 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:18 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:18 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:18 2764 20708 Unzip return [0] Inf 20240423 02:18:18 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:18 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:18 2764 20708 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 02:18:18 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:18 2764 20708 Retry Counter: 1 Inf 20240423 02:18:18 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:18 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:18 2764 20708 ignore item[3][0x48040243][L0][P0] Inf 20240423 02:18:18 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:18 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:18 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:18 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:18 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:18 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:18 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:18 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:18 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:18 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:18 2764 20708 Downloader returns: 15 Inf 20240423 02:18:18 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:18 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:18 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:18 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:19 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:19 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:19 2764 20708 No need to update. Inf 20240423 02:18:19 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:19 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:19 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:19 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:19 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:19 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:19 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:19 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:19 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:19 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:19 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:19 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:19 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:19 2764 20708 Unzip return [0] Inf 20240423 02:18:19 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:19 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:19 2764 20708 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 02:18:19 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:19 2764 20708 Retry Counter: 1 Inf 20240423 02:18:19 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:19 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:19 2764 20708 ignore item[3][0x48040241][L0][P0] Inf 20240423 02:18:19 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:19 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:19 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:19 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:19 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:19 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:19 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:19 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:19 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:19 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:19 2764 20708 Downloader returns: 15 Inf 20240423 02:18:19 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:20 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:20 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:20 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:20 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:20 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:20 2764 20708 No need to update. Inf 20240423 02:18:20 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:20 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:20 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:20 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:20 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:20 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:20 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:20 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:20 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:20 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:20 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:20 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:20 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:20 2764 20708 Unzip return [0] Inf 20240423 02:18:20 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:20 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:20 2764 20708 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 02:18:20 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:20 2764 20708 Retry Counter: 1 Inf 20240423 02:18:20 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:20 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:20 2764 20708 ignore item[3][0x48040240][L0][P0] Inf 20240423 02:18:20 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:20 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:20 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:20 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:20 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:20 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:20 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:20 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:20 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:20 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:20 2764 20708 Downloader returns: 15 Inf 20240423 02:18:20 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:21 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:21 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:21 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:21 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:21 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:21 2764 20708 No need to update. Inf 20240423 02:18:21 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:21 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:21 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:18:21 2764 20708 Start TmuDuplicateEx() Inf 20240423 02:18:21 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:21 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:21 2764 20708 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Inf 20240423 02:18:21 2764 20708 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:18:21 2764 20708 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:18:21 2764 20708 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:18:21 2764 20708 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:18:21 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:21 2764 20708 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:21 2764 20708 Unzip return [0] Inf 20240423 02:18:21 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:21 2764 20708 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:21 2764 20708 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 02:18:21 2764 20708 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:21 2764 20708 Retry Counter: 1 Inf 20240423 02:18:21 2764 20708 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 02:18:21 2764 20708 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini.tmp Inf 20240423 02:18:21 2764 20708 ignore item[3][0x48040237][L0][P0] Inf 20240423 02:18:21 2764 20708 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 02:18:21 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:21 2764 20708 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 02:18:21 2764 20708 End TmuDuplicateEx() ------------------------------ Inf 20240423 02:18:21 2764 20708 Start TmuUpdateEx() Inf 20240423 02:18:21 2764 20708 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:18:21 2764 20708 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:21 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\ini_xml.zip]... Err 20240423 02:18:21 2764 20708 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 02:18:21 2764 20708 TmDownloader: Local file can not been opend Err 20240423 02:18:22 2764 20708 Downloader returns: 15 Inf 20240423 02:18:22 2764 20708 Download ini_xml.zip fail, try plain file. Inf 20240423 02:18:22 2764 20708 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini]... Inf 20240423 02:18:22 2764 20708 TmDownloader: Succeeded getting the file Inf 20240423 02:18:22 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Err 20240423 02:18:22 2764 20708 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 02:18:22 2764 20708 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708\server.ini Inf 20240423 02:18:22 2764 20708 No need to update. Inf 20240423 02:18:22 2764 20708 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20708] Inf 20240423 02:18:22 2764 20708 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:18:22 2764 20708 End TmuUpdateEx() ------------------------------ Inf 20240423 02:21:37 2764 20708 release context for thread: 20708 Inf 20240423 02:21:47 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:47 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:47 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:47 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:47 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] Inf 20240423 02:21:47 4100 6628 End to unload AU core module Inf 20240423 02:21:47 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:47 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:47 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:47 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:47 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] Inf 20240423 02:21:47 4100 6628 End to unload AU core module Inf 20240423 02:21:47 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:47 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:47 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:47 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:47 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] ------------------------------ Inf 20240423 02:21:47 4100 6628 Start TmuUpdateEx() Inf 20240423 02:21:47 4100 6628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:21:47 4100 6628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:47 4100 6628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\ini_xml.zip]... Inf 20240423 02:21:47 4100 6628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:21:47 4100 6628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:21:47 4100 6628 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:21:47 4100 6628 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:21:47 4100 6628 TmDownloader: Succeeded getting the file Inf 20240423 02:21:47 4100 6628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:47 4100 6628 Unzip return [0] Inf 20240423 02:21:47 4100 6628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\server.ini Inf 20240423 02:21:48 4100 6628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\server.ini Inf 20240423 02:21:48 4100 6628 Can not find item[1][745][L1][P1] info up-to-date, server version: 2.5.1098 Inf 20240423 02:21:48 4100 6628 No need to update. Inf 20240423 02:21:48 4100 6628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:48 4100 6628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:21:48 4100 6628 End TmuUpdateEx() Inf 20240423 02:21:48 4100 6628 End to unload AU core module Inf 20240423 02:21:48 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:48 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:48 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:48 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:48 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] Inf 20240423 02:21:48 4100 6628 End to unload AU core module Inf 20240423 02:21:48 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:48 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:48 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:48 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:48 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] Inf 20240423 02:21:48 4100 6628 End to unload AU core module Inf 20240423 02:21:48 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:48 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:48 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:48 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:48 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] ------------------------------ Inf 20240423 02:21:48 4100 6628 Start TmuUpdateEx() Inf 20240423 02:21:48 4100 6628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:21:48 4100 6628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:48 4100 6628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\ini_xml.zip]... Inf 20240423 02:21:48 4100 6628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:21:48 4100 6628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:21:48 4100 6628 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:21:48 4100 6628 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:21:48 4100 6628 TmDownloader: Succeeded getting the file Inf 20240423 02:21:49 4100 6628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:49 4100 6628 Unzip return [0] Inf 20240423 02:21:49 4100 6628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\server.ini Inf 20240423 02:21:49 4100 6628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\server.ini Inf 20240423 02:21:49 4100 6628 No need to update. Inf 20240423 02:21:49 4100 6628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:49 4100 6628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:21:49 4100 6628 End TmuUpdateEx() Inf 20240423 02:21:49 4100 6628 End to unload AU core module Inf 20240423 02:21:49 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:49 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:49 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:49 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:49 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] Inf 20240423 02:21:49 4100 6628 End to unload AU core module Inf 20240423 02:21:49 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:49 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:49 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:49 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:49 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] Inf 20240423 02:21:49 4100 6628 End to unload AU core module Inf 20240423 02:21:49 4100 6628 Load AU 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdate.dll] Inf 20240423 02:21:49 4100 6628 Start to load AU core module from this path D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\TmUpdateCore.dll Inf 20240423 02:21:49 4100 6628 Local machine time zone is GMT 2 Inf 20240423 02:21:49 4100 6628 Current log level is 5 ------------------------------ Inf 20240423 02:21:49 4100 6628 Load 32 bit AU Core 2.88.0.1111 from: [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\] ------------------------------ Inf 20240423 02:21:49 4100 6628 Start TmuUpdateEx() Inf 20240423 02:21:49 4100 6628 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 02:21:49 4100 6628 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:49 4100 6628 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\ini_xml.zip]... Inf 20240423 02:21:49 4100 6628 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 02:21:49 4100 6628 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 02:21:49 4100 6628 TmSecureHandler call SSL_shutdown(). Inf 20240423 02:21:49 4100 6628 TmSecureHandler call SSL_shutdown() end. Inf 20240423 02:21:49 4100 6628 TmDownloader: Succeeded getting the file Inf 20240423 02:21:49 4100 6628 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:49 4100 6628 Unzip return [0] Inf 20240423 02:21:49 4100 6628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\server.ini Inf 20240423 02:21:50 4100 6628 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628\server.ini Inf 20240423 02:21:50 4100 6628 No need to update. Inf 20240423 02:21:50 4100 6628 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\4100_6628] Inf 20240423 02:21:50 4100 6628 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 02:21:50 4100 6628 End TmuUpdateEx() Inf 20240423 02:21:50 4100 6628 End to unload AU core module ------------------------------ Inf 20240423 03:17:49 2764 26432 new context for thread: 26432 ------------------------------ Inf 20240423 03:17:50 2764 26432 Set key[CheckFileSignature] value[1] Inf 20240423 03:17:50 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:50 2764 26432 Set key[AC_Code] value[************] Inf 20240423 03:17:50 2764 26432 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 03:17:50 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:50 2764 26432 Set key[InfoHttpsLevel] value[1] Inf 20240423 03:17:50 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:50 2764 26432 Set key[FileHttpsLevel] value[1] Inf 20240423 03:17:50 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:50 2764 26432 Set key[SocketTimeout] value[120] Inf 20240423 03:17:50 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:50 2764 26432 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 03:17:50 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:50 2764 26432 Get key: [SocketTimeout] Inf 20240423 03:17:50 2764 26432 value: [120] ------------------------------ Inf 20240423 03:17:50 2764 26432 Set key[SocketTimeout] value[12] Inf 20240423 03:17:50 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:50 2764 26432 Start TmuGetUpdateInfo() Inf 20240423 03:17:50 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:50 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:17:50 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:17:50 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:17:51 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:17:51 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:17:51 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:51 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:51 2764 26432 Unzip return [0] Inf 20240423 03:17:51 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:51 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:51 2764 26432 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi293.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 03:17:51 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[275900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_275900.zip] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 03:17:52 2764 26432 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 03:17:52 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:52 2764 26432 UpdateManager endwith 0 (0): Success Inf 20240423 03:17:52 2764 26432 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 03:17:52 2764 26432 Set key[SocketTimeout] value[120] Inf 20240423 03:17:52 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:52 2764 26432 Set key[KeptPatternMaxCount] value[7] Inf 20240423 03:17:52 2764 26432 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 03:17:52 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:17:52 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:52 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:52 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:17:52 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:17:52 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:17:52 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:17:52 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:17:52 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:52 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:52 2764 26432 Unzip return [0] Inf 20240423 03:17:52 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:52 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:52 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:52 2764 26432 Retry Counter: 1 Inf 20240423 03:17:52 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:17:52 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:52 2764 26432 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 03:17:53 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:17:53 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:17:53 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:53 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:17:53 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:17:53 2764 26432 Start TmuUpdateEx() Inf 20240423 03:17:53 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:53 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:53 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:17:53 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:17:53 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:17:53 2764 26432 Downloader returns: 15 Inf 20240423 03:17:53 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:17:53 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:17:53 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:53 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:17:53 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:17:53 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:53 2764 26432 No need to update. Inf 20240423 03:17:53 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:53 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:17:53 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:17:53 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:17:53 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:53 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:53 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:17:53 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:17:53 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:17:54 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:17:54 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:17:54 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:54 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:54 2764 26432 Unzip return [0] Inf 20240423 03:17:54 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:54 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:54 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:54 2764 26432 Retry Counter: 1 Inf 20240423 03:17:54 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:17:54 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:54 2764 26432 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 03:17:54 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:17:54 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:17:54 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:54 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:17:54 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:17:54 2764 26432 Start TmuUpdateEx() Inf 20240423 03:17:54 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:54 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:54 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:17:54 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:17:54 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:17:54 2764 26432 Downloader returns: 15 Inf 20240423 03:17:54 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:17:54 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:17:54 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:54 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:17:54 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:17:54 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:54 2764 26432 No need to update. Inf 20240423 03:17:54 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:54 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:17:54 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:17:55 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:17:55 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:55 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:55 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:17:55 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:17:55 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:17:55 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:17:55 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:17:55 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:55 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:55 2764 26432 Unzip return [0] Inf 20240423 03:17:55 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:55 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:55 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:55 2764 26432 Retry Counter: 1 Inf 20240423 03:17:55 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:17:55 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:55 2764 26432 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 03:17:55 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:17:55 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:17:55 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:55 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:17:55 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:17:55 2764 26432 Start TmuUpdateEx() Inf 20240423 03:17:55 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:55 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:55 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:17:55 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:17:56 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:17:56 2764 26432 Downloader returns: 15 Inf 20240423 03:17:56 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:17:56 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:17:56 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:56 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:17:56 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:17:56 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:56 2764 26432 No need to update. Inf 20240423 03:17:56 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:56 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:17:56 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:17:56 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:17:56 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:56 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:56 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:17:56 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:17:56 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:17:56 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:17:56 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:17:56 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:56 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:56 2764 26432 Unzip return [0] Inf 20240423 03:17:56 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:56 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:56 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:56 2764 26432 Retry Counter: 1 Inf 20240423 03:17:56 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:17:56 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:56 2764 26432 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 03:17:56 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:17:56 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:17:56 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:56 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:17:56 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:17:56 2764 26432 Start TmuUpdateEx() Inf 20240423 03:17:56 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:56 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:56 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:17:56 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:17:56 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:17:57 2764 26432 Downloader returns: 15 Inf 20240423 03:17:57 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:17:57 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:17:57 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:57 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:17:57 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:17:57 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:57 2764 26432 No need to update. Inf 20240423 03:17:57 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:57 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:17:57 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:17:57 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:17:57 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:57 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:57 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:17:57 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:17:57 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:17:57 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:17:57 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:17:57 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:57 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:57 2764 26432 Unzip return [0] Inf 20240423 03:17:57 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:57 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:57 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:57 2764 26432 Retry Counter: 1 Inf 20240423 03:17:57 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:17:57 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:58 2764 26432 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 03:17:58 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:17:58 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:17:58 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:58 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:17:58 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:17:58 2764 26432 Start TmuUpdateEx() Inf 20240423 03:17:58 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:58 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:58 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:17:58 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:17:58 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:17:58 2764 26432 Downloader returns: 15 Inf 20240423 03:17:58 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:17:58 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:17:58 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:58 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:17:58 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:17:58 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:58 2764 26432 No need to update. Inf 20240423 03:17:58 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:58 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:17:58 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:17:58 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:17:58 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:58 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:58 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:17:58 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:17:58 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:17:58 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:17:58 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:17:59 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:59 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:59 2764 26432 Unzip return [0] Inf 20240423 03:17:59 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:59 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:59 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:59 2764 26432 Retry Counter: 1 Inf 20240423 03:17:59 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:17:59 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:17:59 2764 26432 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 03:17:59 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:17:59 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:17:59 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:59 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:17:59 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:17:59 2764 26432 Start TmuUpdateEx() Inf 20240423 03:17:59 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:59 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:59 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:17:59 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:17:59 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:17:59 2764 26432 Downloader returns: 15 Inf 20240423 03:17:59 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:17:59 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:17:59 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:17:59 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:17:59 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:17:59 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:17:59 2764 26432 No need to update. Inf 20240423 03:17:59 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:59 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:17:59 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:17:59 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:17:59 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:17:59 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:17:59 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:17:59 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:17:59 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:17:59 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:17:59 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:17:59 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:00 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:00 2764 26432 Unzip return [0] Inf 20240423 03:18:00 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:00 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:00 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:00 2764 26432 Retry Counter: 1 Inf 20240423 03:18:00 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:00 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:00 2764 26432 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 03:18:00 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:00 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:00 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:00 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:00 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:00 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:00 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:00 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:00 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:00 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:00 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:00 2764 26432 Downloader returns: 15 Inf 20240423 03:18:00 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:00 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:00 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:00 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:00 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:00 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:00 2764 26432 No need to update. Inf 20240423 03:18:00 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:00 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:00 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:00 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:00 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:00 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:00 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:00 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:00 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:00 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:01 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:01 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:01 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:01 2764 26432 Unzip return [0] Inf 20240423 03:18:01 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:01 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:01 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:01 2764 26432 Retry Counter: 1 Inf 20240423 03:18:01 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:01 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:01 2764 26432 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 03:18:01 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:01 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:01 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:01 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:01 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:01 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:01 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:01 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:01 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:01 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:01 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:01 2764 26432 Downloader returns: 15 Inf 20240423 03:18:01 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:01 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:01 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:01 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:01 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:01 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:01 2764 26432 No need to update. Inf 20240423 03:18:01 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:01 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:01 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:01 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:01 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:01 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:01 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:01 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:01 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:01 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:02 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:02 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:02 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:02 2764 26432 Unzip return [0] Inf 20240423 03:18:02 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:02 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:02 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:02 2764 26432 Retry Counter: 1 Inf 20240423 03:18:02 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:02 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:02 2764 26432 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 03:18:02 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:02 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:02 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:02 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:02 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:02 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:02 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:02 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:02 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:02 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:02 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:02 2764 26432 Downloader returns: 15 Inf 20240423 03:18:02 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:02 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:02 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:02 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:02 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:02 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:02 2764 26432 No need to update. Inf 20240423 03:18:02 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:02 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:02 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:02 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:02 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:02 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:02 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:02 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:02 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:02 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:02 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:02 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:03 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:03 2764 26432 Unzip return [0] Inf 20240423 03:18:03 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:03 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:03 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:03 2764 26432 Retry Counter: 1 Inf 20240423 03:18:03 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:03 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:03 2764 26432 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 03:18:03 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:03 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:03 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:03 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:03 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:03 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:03 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:03 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:03 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:03 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:03 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:03 2764 26432 Downloader returns: 15 Inf 20240423 03:18:03 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:03 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:03 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:03 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:03 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:03 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:03 2764 26432 No need to update. Inf 20240423 03:18:03 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:03 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:03 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:03 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:03 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:03 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:03 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:03 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:03 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:03 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:03 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:03 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:03 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:03 2764 26432 Unzip return [0] Inf 20240423 03:18:03 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:04 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:04 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:04 2764 26432 Retry Counter: 1 Inf 20240423 03:18:04 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:04 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:04 2764 26432 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 03:18:04 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:04 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:04 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:04 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:04 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:04 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:04 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:04 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:04 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:04 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:04 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:04 2764 26432 Downloader returns: 15 Inf 20240423 03:18:04 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:04 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:04 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:04 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:04 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:04 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:04 2764 26432 No need to update. Inf 20240423 03:18:04 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:04 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:04 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:04 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:04 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:04 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:04 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:04 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:04 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:04 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:04 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:04 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:04 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:04 2764 26432 Unzip return [0] Inf 20240423 03:18:04 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:04 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:05 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:05 2764 26432 Retry Counter: 1 Inf 20240423 03:18:05 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:05 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:05 2764 26432 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 03:18:05 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:05 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:05 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:05 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:05 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:05 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:05 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:05 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:05 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:05 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:05 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:05 2764 26432 Downloader returns: 15 Inf 20240423 03:18:05 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:05 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:05 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:05 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:05 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:05 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:05 2764 26432 No need to update. Inf 20240423 03:18:05 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:05 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:05 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:05 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:05 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:05 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:05 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:05 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:05 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:05 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:05 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:05 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:05 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:05 2764 26432 Unzip return [0] Inf 20240423 03:18:05 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:05 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:05 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:05 2764 26432 Retry Counter: 1 Inf 20240423 03:18:05 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:05 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:06 2764 26432 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 03:18:06 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:06 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:06 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:06 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:06 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:06 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:06 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:06 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:06 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:06 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:06 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:06 2764 26432 Downloader returns: 15 Inf 20240423 03:18:06 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:06 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:06 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:06 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:06 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:06 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:06 2764 26432 No need to update. Inf 20240423 03:18:06 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:06 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:06 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:06 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:06 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:06 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:06 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:06 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:06 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:06 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:06 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:06 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:06 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:06 2764 26432 Unzip return [0] Inf 20240423 03:18:06 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:06 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:06 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:06 2764 26432 Retry Counter: 1 Inf 20240423 03:18:06 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:06 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:06 2764 26432 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 03:18:07 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:07 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:07 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:07 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:07 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:07 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:07 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:07 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:07 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:07 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:07 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:07 2764 26432 Downloader returns: 15 Inf 20240423 03:18:07 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:07 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:07 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:07 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:07 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:07 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:07 2764 26432 No need to update. Inf 20240423 03:18:07 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:07 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:07 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:07 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:07 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:07 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:07 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:07 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:07 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:07 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:07 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:07 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:07 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:07 2764 26432 Unzip return [0] Inf 20240423 03:18:07 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:07 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:07 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:07 2764 26432 Retry Counter: 1 Inf 20240423 03:18:07 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:07 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:07 2764 26432 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 03:18:07 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:07 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:07 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:08 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:08 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:08 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:08 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:08 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:08 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:08 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:08 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:08 2764 26432 Downloader returns: 15 Inf 20240423 03:18:08 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:08 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:08 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:08 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:08 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:08 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:08 2764 26432 No need to update. Inf 20240423 03:18:08 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:08 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:08 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:08 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:08 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:08 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:08 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:08 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:08 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:08 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:08 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:08 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:08 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:08 2764 26432 Unzip return [0] Inf 20240423 03:18:08 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:08 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:08 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:08 2764 26432 Retry Counter: 1 Inf 20240423 03:18:08 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:08 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:08 2764 26432 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 03:18:08 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:08 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:08 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:09 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:09 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:09 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:09 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:09 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:09 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:09 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:09 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:09 2764 26432 Downloader returns: 15 Inf 20240423 03:18:09 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:09 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:09 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:09 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:09 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:09 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:09 2764 26432 No need to update. Inf 20240423 03:18:09 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:09 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:09 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:09 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:09 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:09 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:09 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:09 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:09 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:09 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:09 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:09 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:09 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:09 2764 26432 Unzip return [0] Inf 20240423 03:18:09 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:09 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:09 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:09 2764 26432 Retry Counter: 1 Inf 20240423 03:18:09 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:09 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:09 2764 26432 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 03:18:09 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:10 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:10 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:10 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:10 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:10 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:10 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:10 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:10 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:10 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:10 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:10 2764 26432 Downloader returns: 15 Inf 20240423 03:18:10 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:10 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:10 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:10 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:10 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:10 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:10 2764 26432 No need to update. Inf 20240423 03:18:10 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:10 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:10 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:10 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:10 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:10 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:10 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:10 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:10 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:10 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:10 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:10 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:10 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:10 2764 26432 Unzip return [0] Inf 20240423 03:18:10 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:10 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:10 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:10 2764 26432 Retry Counter: 1 Inf 20240423 03:18:10 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:10 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:10 2764 26432 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 03:18:11 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:11 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:11 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:11 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:11 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:11 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:11 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:11 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:11 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:11 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:11 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:11 2764 26432 Downloader returns: 15 Inf 20240423 03:18:11 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:11 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:11 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:11 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:11 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:11 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:11 2764 26432 No need to update. Inf 20240423 03:18:11 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:11 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:11 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:11 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:11 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:11 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:11 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:11 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:11 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:11 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:11 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:11 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:11 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:11 2764 26432 Unzip return [0] Inf 20240423 03:18:11 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:11 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:11 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:12 2764 26432 Retry Counter: 1 Inf 20240423 03:18:12 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:12 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:12 2764 26432 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 03:18:12 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:12 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:12 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:12 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:12 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:12 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:12 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:12 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:12 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:12 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:12 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:12 2764 26432 Downloader returns: 15 Inf 20240423 03:18:12 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:12 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:12 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:12 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:12 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:12 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:12 2764 26432 No need to update. Inf 20240423 03:18:12 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:12 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:12 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:12 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:12 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:12 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:12 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:12 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:12 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:12 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:12 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:12 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:12 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:12 2764 26432 Unzip return [0] Inf 20240423 03:18:12 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:12 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:12 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:13 2764 26432 Retry Counter: 1 Inf 20240423 03:18:13 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:13 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:13 2764 26432 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 03:18:13 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:13 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:13 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:13 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:13 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:13 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:13 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:13 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:13 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:13 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:13 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:13 2764 26432 Downloader returns: 15 Inf 20240423 03:18:13 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:13 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:13 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:13 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:13 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:13 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:13 2764 26432 No need to update. Inf 20240423 03:18:13 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:13 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:13 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:13 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:13 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:13 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:13 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:13 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:13 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:13 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:13 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:13 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:13 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:13 2764 26432 Unzip return [0] Inf 20240423 03:18:13 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:13 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:13 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:13 2764 26432 Retry Counter: 1 Inf 20240423 03:18:13 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:13 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:14 2764 26432 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 03:18:14 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:14 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:14 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:14 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:14 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:14 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:14 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:14 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:14 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:14 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:14 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:14 2764 26432 Downloader returns: 15 Inf 20240423 03:18:14 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:14 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:14 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:14 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:14 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:14 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:14 2764 26432 No need to update. Inf 20240423 03:18:14 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:14 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:14 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:14 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:14 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:14 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:14 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:14 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:14 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:14 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:14 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:14 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:14 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:14 2764 26432 Unzip return [0] Inf 20240423 03:18:14 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:14 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:14 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:14 2764 26432 Retry Counter: 1 Inf 20240423 03:18:14 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:15 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:15 2764 26432 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 03:18:15 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:15 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:15 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:15 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:15 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:15 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:15 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:15 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:15 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:15 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:15 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:15 2764 26432 Downloader returns: 15 Inf 20240423 03:18:15 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:15 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:15 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:15 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:15 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:15 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:15 2764 26432 No need to update. Inf 20240423 03:18:15 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:15 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:15 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:15 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:15 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:15 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:15 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:15 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:15 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:15 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:15 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:15 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:15 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:15 2764 26432 Unzip return [0] Inf 20240423 03:18:15 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:15 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:15 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:15 2764 26432 Retry Counter: 1 Inf 20240423 03:18:16 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:16 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:16 2764 26432 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 03:18:16 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:16 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:16 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:16 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:16 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:16 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:16 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:16 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:16 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:16 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:16 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:16 2764 26432 Downloader returns: 15 Inf 20240423 03:18:16 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:16 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:16 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:16 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:16 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:16 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:16 2764 26432 No need to update. Inf 20240423 03:18:16 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:16 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:16 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:16 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:16 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:16 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:16 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:16 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:16 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:16 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:16 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:16 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:16 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:16 2764 26432 Unzip return [0] Inf 20240423 03:18:16 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:16 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:16 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:16 2764 26432 Retry Counter: 1 Inf 20240423 03:18:16 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:17 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:17 2764 26432 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 03:18:17 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:17 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:17 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:17 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:17 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:17 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:17 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:17 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:17 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:17 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:17 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:17 2764 26432 Downloader returns: 15 Inf 20240423 03:18:17 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:17 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:17 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:17 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:17 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:17 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:17 2764 26432 No need to update. Inf 20240423 03:18:17 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:17 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:17 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:17 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:17 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:17 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:17 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:17 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:17 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:17 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:17 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:17 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:17 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:17 2764 26432 Unzip return [0] Inf 20240423 03:18:17 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:17 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:17 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:18 2764 26432 Retry Counter: 1 Inf 20240423 03:18:18 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:18 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:18 2764 26432 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 03:18:18 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:18 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:18 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:18 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:18 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:18 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:18 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:18 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:18 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:18 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:18 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:18 2764 26432 Downloader returns: 15 Inf 20240423 03:18:18 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:18 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:18 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:18 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:18 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:18 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:18 2764 26432 No need to update. Inf 20240423 03:18:18 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:18 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:18 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:18 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:18 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:18 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:18 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:18 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:18 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:18 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:18 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:18 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:18 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:18 2764 26432 Unzip return [0] Inf 20240423 03:18:18 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:18 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:18 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:18 2764 26432 Retry Counter: 1 Inf 20240423 03:18:18 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:19 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:19 2764 26432 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 03:18:19 2764 26432 local version is newer, do not duplicate it. Inf 20240423 03:18:19 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:19 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:19 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:19 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:19 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:19 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:19 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:19 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:19 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:19 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:19 2764 26432 Downloader returns: 15 Inf 20240423 03:18:19 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:19 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:19 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:19 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:19 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:19 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:19 2764 26432 No need to update. Inf 20240423 03:18:19 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:19 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:19 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:19 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:19 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:19 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:19 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:19 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:19 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:19 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:19 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:19 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:19 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:19 2764 26432 Unzip return [0] Inf 20240423 03:18:19 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:19 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:19 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:19 2764 26432 Retry Counter: 1 Inf 20240423 03:18:19 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:19 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:20 2764 26432 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 03:18:20 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:20 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:20 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:20 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:20 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:20 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:20 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:20 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:20 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:20 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:20 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:20 2764 26432 Downloader returns: 15 Inf 20240423 03:18:20 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:20 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:20 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:20 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:20 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:20 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:20 2764 26432 No need to update. Inf 20240423 03:18:20 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:20 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:20 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:20 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:20 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:20 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:20 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:20 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:20 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:20 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:20 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:20 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:20 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:20 2764 26432 Unzip return [0] Inf 20240423 03:18:20 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:20 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:20 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:20 2764 26432 Retry Counter: 1 Inf 20240423 03:18:20 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:20 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:20 2764 26432 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 03:18:21 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:21 2764 26432 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 03:18:21 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:21 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:21 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:21 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:21 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:21 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:21 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:21 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:21 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:21 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:21 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:21 2764 26432 Downloader returns: 15 Inf 20240423 03:18:21 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:21 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:21 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:21 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:21 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:21 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:21 2764 26432 No need to update. Inf 20240423 03:18:21 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:21 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:21 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:21 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:21 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:21 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:21 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:21 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:21 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:21 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:21 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:21 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:21 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:21 2764 26432 Unzip return [0] Inf 20240423 03:18:21 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:21 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:21 2764 26432 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 03:18:21 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:21 2764 26432 Retry Counter: 1 Inf 20240423 03:18:21 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:21 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:21 2764 26432 ignore item[2][0x22000040][L0][P0] Inf 20240423 03:18:22 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:22 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:22 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:22 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:22 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:22 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:22 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:22 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:22 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:22 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:22 2764 26432 Downloader returns: 15 Inf 20240423 03:18:22 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:22 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:22 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:22 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:22 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:22 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:22 2764 26432 No need to update. Inf 20240423 03:18:22 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:22 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:22 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:22 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:22 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:22 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:22 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:22 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:22 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:22 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:22 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:22 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:22 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:22 2764 26432 Unzip return [0] Inf 20240423 03:18:22 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:22 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:22 2764 26432 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 03:18:22 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:22 2764 26432 Retry Counter: 1 Inf 20240423 03:18:22 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:22 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:22 2764 26432 ignore item[2][0x22000080][L0][P0] Inf 20240423 03:18:22 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:22 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:23 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:23 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:23 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:23 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:23 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:23 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:23 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:23 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:23 2764 26432 Downloader returns: 15 Inf 20240423 03:18:23 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:23 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:23 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:23 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:23 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:23 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:23 2764 26432 No need to update. Inf 20240423 03:18:23 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:23 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:23 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:23 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:23 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:23 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:23 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:23 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:23 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:23 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:23 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:23 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:23 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:23 2764 26432 Unzip return [0] Inf 20240423 03:18:23 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:23 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:23 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:23 2764 26432 Retry Counter: 1 Inf 20240423 03:18:23 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:23 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:23 2764 26432 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 03:18:23 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:23 2764 26432 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 03:18:23 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:23 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:23 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:24 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:24 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:24 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:24 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:24 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:24 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:24 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:24 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:24 2764 26432 Downloader returns: 15 Inf 20240423 03:18:24 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:24 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:24 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:24 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:24 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:24 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:24 2764 26432 No need to update. Inf 20240423 03:18:24 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:24 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:24 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:24 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:24 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:24 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:24 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:24 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:24 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:24 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:24 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:24 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:24 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:24 2764 26432 Unzip return [0] Inf 20240423 03:18:24 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:24 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:24 2764 26432 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 03:18:24 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:24 2764 26432 Retry Counter: 1 Inf 20240423 03:18:24 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:24 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:24 2764 26432 ignore item[2][0x22000100][L0][P0] Inf 20240423 03:18:24 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:24 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:24 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:24 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:24 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:25 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:25 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:25 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:25 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:25 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:25 2764 26432 Downloader returns: 15 Inf 20240423 03:18:25 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:25 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:25 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:25 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:25 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:25 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:25 2764 26432 No need to update. Inf 20240423 03:18:25 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:25 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:25 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:25 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:25 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:25 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:25 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:25 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:25 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:25 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:25 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:25 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:25 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:25 2764 26432 Unzip return [0] Inf 20240423 03:18:25 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:25 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:25 2764 26432 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 03:18:25 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:25 2764 26432 Retry Counter: 1 Inf 20240423 03:18:25 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:25 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:25 2764 26432 ignore item[2][0x22000200][L0][P0] Inf 20240423 03:18:25 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:25 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:25 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:25 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:25 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:25 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:25 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:25 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:25 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:26 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:26 2764 26432 Downloader returns: 15 Inf 20240423 03:18:26 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:26 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:26 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:26 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:26 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:26 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:26 2764 26432 No need to update. Inf 20240423 03:18:26 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:26 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:26 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:26 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:26 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:26 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:26 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:26 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:26 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:26 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:26 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:26 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:26 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:26 2764 26432 Unzip return [0] Inf 20240423 03:18:26 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:26 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:26 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:26 2764 26432 Retry Counter: 1 Inf 20240423 03:18:26 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:26 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:26 2764 26432 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 03:18:26 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:26 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:26 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:26 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:26 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:26 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:26 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:26 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:26 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:26 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:26 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:26 2764 26432 Downloader returns: 15 Inf 20240423 03:18:26 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:26 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:27 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:27 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:27 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:27 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:27 2764 26432 No need to update. Inf 20240423 03:18:27 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:27 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:27 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:27 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:27 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:27 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:27 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:27 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:27 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:27 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:27 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:27 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:27 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:27 2764 26432 Unzip return [0] Inf 20240423 03:18:27 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:27 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:27 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:27 2764 26432 Retry Counter: 1 Inf 20240423 03:18:27 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:27 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:27 2764 26432 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 03:18:27 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:27 2764 26432 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 03:18:27 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:27 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:27 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:27 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:27 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:27 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:27 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:27 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:27 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:27 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:27 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:27 2764 26432 Downloader returns: 15 Inf 20240423 03:18:28 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:28 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:28 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:28 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:28 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:28 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:28 2764 26432 No need to update. Inf 20240423 03:18:28 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:28 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:28 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:28 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:28 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:28 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:28 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:28 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:28 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:28 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:28 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:28 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:28 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:28 2764 26432 Unzip return [0] Inf 20240423 03:18:28 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:28 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:28 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:28 2764 26432 Retry Counter: 1 Inf 20240423 03:18:28 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:28 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:28 2764 26432 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 03:18:28 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:28 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:28 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:28 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:28 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:28 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:28 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:28 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:28 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:28 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:28 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:28 2764 26432 Downloader returns: 15 Inf 20240423 03:18:28 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:28 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:29 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:29 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:29 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:29 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:29 2764 26432 No need to update. Inf 20240423 03:18:29 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:29 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:29 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:29 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:29 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:29 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:29 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:29 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:29 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:29 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:29 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:29 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:29 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:29 2764 26432 Unzip return [0] Inf 20240423 03:18:29 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:29 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:29 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:29 2764 26432 Retry Counter: 1 Inf 20240423 03:18:29 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:29 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:29 2764 26432 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 03:18:29 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:29 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:29 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:29 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:29 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:29 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:29 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:29 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:29 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:29 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:29 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:29 2764 26432 Downloader returns: 15 Inf 20240423 03:18:29 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:30 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:30 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:30 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:30 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:30 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:30 2764 26432 No need to update. Inf 20240423 03:18:30 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:30 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:30 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:30 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:30 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:30 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:30 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:30 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:30 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:30 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:30 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:30 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:30 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:30 2764 26432 Unzip return [0] Inf 20240423 03:18:30 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:30 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:30 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:30 2764 26432 Retry Counter: 1 Inf 20240423 03:18:30 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:30 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:30 2764 26432 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 03:18:30 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:30 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:30 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:30 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:30 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:30 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:30 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:30 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:30 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:30 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:30 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:30 2764 26432 Downloader returns: 15 Inf 20240423 03:18:30 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:30 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:30 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:31 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:31 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:31 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:31 2764 26432 No need to update. Inf 20240423 03:18:31 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:31 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:31 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:31 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:31 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:31 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:31 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:31 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:31 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:31 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:31 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:31 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:31 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:31 2764 26432 Unzip return [0] Inf 20240423 03:18:31 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:31 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:31 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:31 2764 26432 Retry Counter: 1 Inf 20240423 03:18:31 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:31 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:31 2764 26432 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 03:18:31 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:31 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:31 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:31 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:31 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:31 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:31 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:31 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:31 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:31 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:31 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:31 2764 26432 Downloader returns: 15 Inf 20240423 03:18:31 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:31 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:31 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:31 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:32 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:32 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:32 2764 26432 No need to update. Inf 20240423 03:18:32 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:32 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:32 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:32 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:32 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:32 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:32 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:32 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:32 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:32 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:32 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:32 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:32 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:32 2764 26432 Unzip return [0] Inf 20240423 03:18:32 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:32 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:32 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:32 2764 26432 Retry Counter: 1 Inf 20240423 03:18:32 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:32 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:32 2764 26432 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 03:18:32 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:32 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:32 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:32 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:32 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:32 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:32 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:32 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:32 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:32 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:32 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:32 2764 26432 Downloader returns: 15 Inf 20240423 03:18:32 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:32 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:32 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:32 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:32 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:33 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:33 2764 26432 No need to update. Inf 20240423 03:18:33 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:33 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:33 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:33 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:33 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:33 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:33 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:33 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:33 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:33 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:33 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:33 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:33 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:33 2764 26432 Unzip return [0] Inf 20240423 03:18:33 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:33 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:33 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:33 2764 26432 Retry Counter: 1 Inf 20240423 03:18:33 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:33 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:33 2764 26432 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 03:18:33 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:33 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:33 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:33 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:33 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:33 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:33 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:33 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:33 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:33 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:33 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:33 2764 26432 Downloader returns: 15 Inf 20240423 03:18:33 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:33 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:33 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:33 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:34 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:34 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:34 2764 26432 No need to update. Inf 20240423 03:18:34 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:34 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:34 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:34 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:34 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:34 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:34 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:34 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:34 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:34 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:34 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:34 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:34 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:34 2764 26432 Unzip return [0] Inf 20240423 03:18:34 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:34 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:34 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:34 2764 26432 Retry Counter: 1 Inf 20240423 03:18:34 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:34 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:34 2764 26432 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 03:18:34 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:34 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:34 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:34 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:34 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:34 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:34 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:34 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:34 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:34 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:34 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:34 2764 26432 Downloader returns: 15 Inf 20240423 03:18:34 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:34 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:34 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:35 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:35 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:35 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:35 2764 26432 No need to update. Inf 20240423 03:18:35 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:35 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:35 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:35 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:35 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:35 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:35 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:35 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:35 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:35 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:35 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:35 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:35 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:35 2764 26432 Unzip return [0] Inf 20240423 03:18:35 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:35 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:35 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:35 2764 26432 Retry Counter: 1 Inf 20240423 03:18:35 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:35 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:35 2764 26432 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 03:18:35 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:35 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:35 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:35 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:35 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:35 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:35 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:35 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:35 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:35 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:35 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:35 2764 26432 Downloader returns: 15 Inf 20240423 03:18:35 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:35 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:35 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:35 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:36 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:36 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:36 2764 26432 No need to update. Inf 20240423 03:18:36 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:36 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:36 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:36 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:36 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:36 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:36 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:36 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:36 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:36 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:36 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:36 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:36 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:36 2764 26432 Unzip return [0] Inf 20240423 03:18:36 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:36 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:36 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:36 2764 26432 Retry Counter: 1 Inf 20240423 03:18:36 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:36 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:36 2764 26432 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 03:18:36 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:36 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:36 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:36 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:36 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:36 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:36 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:36 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:36 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:36 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:36 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:36 2764 26432 Downloader returns: 15 Inf 20240423 03:18:36 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:36 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:37 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:37 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:37 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:37 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:37 2764 26432 No need to update. Inf 20240423 03:18:37 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:37 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:37 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:37 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:37 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:37 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:37 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:37 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:37 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:37 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:37 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:37 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:37 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:37 2764 26432 Unzip return [0] Inf 20240423 03:18:37 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:37 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:37 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:37 2764 26432 Retry Counter: 1 Inf 20240423 03:18:37 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:37 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:37 2764 26432 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 03:18:37 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:37 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:37 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:37 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:37 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:37 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:37 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:37 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:37 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:37 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:37 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:37 2764 26432 Downloader returns: 15 Inf 20240423 03:18:37 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:37 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:37 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:37 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:37 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:37 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:38 2764 26432 No need to update. Inf 20240423 03:18:38 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:38 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:38 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:38 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:38 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:38 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:38 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:38 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:38 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:38 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:38 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:38 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:38 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:38 2764 26432 Unzip return [0] Inf 20240423 03:18:38 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:38 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:38 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:38 2764 26432 Retry Counter: 1 Inf 20240423 03:18:38 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:38 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:38 2764 26432 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 03:18:38 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:38 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:38 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:38 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:38 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:38 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:38 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:38 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:38 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:38 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:38 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:38 2764 26432 Downloader returns: 15 Inf 20240423 03:18:38 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:38 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:38 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:38 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:38 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:38 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:38 2764 26432 downloading signature files... Inf 20240423 03:18:38 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 03:18:39 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:39 2764 26432 download signature files done Inf 20240423 03:18:39 2764 26432 start check signed info (no file size or digest check here)... Inf 20240423 03:18:39 2764 26432 Verfiy by new cert success. Inf 20240423 03:18:39 2764 26432 check signed info for all patch files done. (no digest check here) Inf 20240423 03:18:39 2764 26432 ActiveUpdate start download patch files... Inf 20240423 03:18:39 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 03:18:39 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:39 2764 26432 Download all patch files success, checking ... Inf 20240423 03:18:39 2764 26432 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 03:18:39 2764 26432 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 03:18:39 2764 26432 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\AU_Down\pattern\Url00032.012.zip] Inf 20240423 03:18:39 2764 26432 Verfiy by new cert success. Inf 20240423 03:18:39 2764 26432 Check over, All files are OK. Inf 20240423 03:18:39 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\3\1208222038] Inf 20240423 03:18:39 2764 26432 Unzip return [0] Inf 20240423 03:18:39 2764 26432 Create AuPatch.ini .... Inf 20240423 03:18:39 2764 26432 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 03:18:39 2764 26432 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432" 1 Inf 20240423 03:18:39 2764 26432 Create patch.exe OK. Inf 20240423 03:18:39 5544 17432 Local machine time zone is GMT 2 Inf 20240423 03:18:39 5544 17432 Current log level is 5 Inf 20240423 03:18:39 5544 17432 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 03:18:39 5544 17432 AuPatch Action: update. Inf 20240423 03:18:39 5544 17432 update: update with new patch agent. Inf 20240423 03:18:39 5544 17432 No patchagent. Use default patchagent inside AU Inf 20240423 03:18:39 5544 17432 Call PatchAgent StartAction with: void. Inf 20240423 03:18:39 5544 17432 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 03:18:39 5544 17432 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 03:18:39 5544 17432 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 03:18:39 5544 17432 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 03:18:39 5544 17432 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 03:18:39 5544 17432 Call PatchAgent EndAction with: void Inf 20240423 03:18:39 5544 17432 mergeBackupIni: backup needed. Inf 20240423 03:18:39 5544 17432 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 03:18:39 5544 17432 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 03:18:39 5544 17432 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 03:18:39 5544 17432 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 03:18:39 5544 17432 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 03:18:40 5544 17432 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.293 Count of OverWritten Files[0] Inf 20240423 03:18:40 5544 17432 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 03:18:40 5544 17432 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 03:18:40 5544 17432 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 03:18:40 5544 17432 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 03:18:40 5544 17432 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 03:18:40 5544 17432 mergeBackupIni: done. Inf 20240423 03:18:40 5544 17432 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\AuResult.ini), status = 0 Inf 20240423 03:18:40 5544 17432 AuPatch end. Inf 20240423 03:18:40 2764 26432 there is no au.db or invalid, will skip send report Inf 20240423 03:18:40 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:40 2764 26432 UpdateManager endwith 0 (0): Success Inf 20240423 03:18:40 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:40 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:40 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:40 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:40 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:40 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:40 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:40 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:40 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:40 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:40 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:40 2764 26432 Unzip return [0] Inf 20240423 03:18:40 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:40 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:40 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:40 2764 26432 Retry Counter: 1 Inf 20240423 03:18:40 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:40 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:40 2764 26432 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 03:18:40 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:40 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:40 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:40 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:40 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:40 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:40 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:41 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:41 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:41 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:41 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:41 2764 26432 Downloader returns: 15 Inf 20240423 03:18:41 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:41 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:41 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:41 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:41 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:41 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:41 2764 26432 No need to update. Inf 20240423 03:18:41 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:41 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:41 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:41 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:41 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:41 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:41 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:41 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:41 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:41 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:41 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:41 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:41 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:41 2764 26432 Unzip return [0] Inf 20240423 03:18:41 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:41 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:41 2764 26432 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 03:18:41 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:41 2764 26432 Retry Counter: 1 Inf 20240423 03:18:41 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:41 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:41 2764 26432 ignore item[3][0x48040166][L0][P0] Inf 20240423 03:18:41 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:41 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:41 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:41 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:41 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:41 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:41 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:41 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:42 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:42 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:42 2764 26432 Downloader returns: 15 Inf 20240423 03:18:42 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:42 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:42 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:42 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:42 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:42 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:42 2764 26432 No need to update. Inf 20240423 03:18:42 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:42 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:42 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:42 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:42 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:42 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:42 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:42 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:42 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:42 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:42 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:42 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:42 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:42 2764 26432 Unzip return [0] Inf 20240423 03:18:42 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:42 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:42 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:42 2764 26432 Retry Counter: 1 Inf 20240423 03:18:42 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:42 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:42 2764 26432 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 03:18:42 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:42 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:42 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:42 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:42 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:42 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:42 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:42 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:42 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:42 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:42 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:43 2764 26432 Downloader returns: 15 Inf 20240423 03:18:43 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:43 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:43 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:43 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:43 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:43 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:43 2764 26432 No need to update. Inf 20240423 03:18:43 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:43 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:43 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:43 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:43 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:43 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:43 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:43 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:43 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:43 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:43 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:43 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:43 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:43 2764 26432 Unzip return [0] Inf 20240423 03:18:43 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:43 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:43 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:43 2764 26432 Retry Counter: 1 Inf 20240423 03:18:43 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:43 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:43 2764 26432 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 03:18:43 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:43 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:43 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:43 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:43 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:43 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:43 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:43 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:43 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:43 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:43 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:43 2764 26432 Downloader returns: 15 Inf 20240423 03:18:43 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:43 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:44 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:44 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:44 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:44 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:44 2764 26432 No need to update. Inf 20240423 03:18:44 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:44 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:44 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:44 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:44 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:44 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:44 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:44 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:44 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:44 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:44 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:44 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:44 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:44 2764 26432 Unzip return [0] Inf 20240423 03:18:44 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:44 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:44 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:44 2764 26432 Retry Counter: 1 Inf 20240423 03:18:44 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:44 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:44 2764 26432 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 03:18:44 2764 26432 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 03:18:44 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:44 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:44 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:44 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:44 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:44 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:44 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:44 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:44 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:44 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:44 2764 26432 Downloader returns: 15 Inf 20240423 03:18:44 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:44 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:45 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:45 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:45 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:45 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:45 2764 26432 No need to update. Inf 20240423 03:18:45 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:45 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:45 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:45 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:45 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:45 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:45 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:45 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:45 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:45 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:45 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:45 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:45 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:45 2764 26432 Unzip return [0] Inf 20240423 03:18:45 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:45 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:45 2764 26432 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 03:18:45 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:45 2764 26432 Retry Counter: 1 Inf 20240423 03:18:45 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:45 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:45 2764 26432 ignore item[3][0x48040243][L0][P0] Inf 20240423 03:18:45 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:45 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:45 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:45 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:45 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:45 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:45 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:45 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:45 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:45 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:46 2764 26432 Downloader returns: 15 Inf 20240423 03:18:46 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:46 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:46 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:46 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:46 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:46 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:46 2764 26432 No need to update. Inf 20240423 03:18:46 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:46 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:46 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:46 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:46 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:46 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:46 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:46 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:46 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:46 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:46 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:46 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:46 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:46 2764 26432 Unzip return [0] Inf 20240423 03:18:46 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:46 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:46 2764 26432 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 03:18:46 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:46 2764 26432 Retry Counter: 1 Inf 20240423 03:18:46 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:46 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:46 2764 26432 ignore item[3][0x48040241][L0][P0] Inf 20240423 03:18:46 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:46 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:46 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:46 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:46 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:46 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:46 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:46 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:46 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:46 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:47 2764 26432 Downloader returns: 15 Inf 20240423 03:18:47 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:47 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:47 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:47 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:47 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:47 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:47 2764 26432 No need to update. Inf 20240423 03:18:47 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:47 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:47 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:47 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:47 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:47 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:47 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:47 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:47 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:47 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:47 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:47 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:47 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:47 2764 26432 Unzip return [0] Inf 20240423 03:18:47 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:47 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:47 2764 26432 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 03:18:47 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:47 2764 26432 Retry Counter: 1 Inf 20240423 03:18:47 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:47 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:47 2764 26432 ignore item[3][0x48040240][L0][P0] Inf 20240423 03:18:47 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:47 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:47 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:47 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:47 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:47 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:47 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:47 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:47 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:47 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:47 2764 26432 Downloader returns: 15 Inf 20240423 03:18:47 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:48 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:48 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:48 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:48 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:48 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:48 2764 26432 No need to update. Inf 20240423 03:18:48 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:48 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:48 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:18:48 2764 26432 Start TmuDuplicateEx() Inf 20240423 03:18:48 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:48 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:48 2764 26432 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Inf 20240423 03:18:48 2764 26432 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 03:18:48 2764 26432 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 03:18:48 2764 26432 TmSecureHandler call SSL_shutdown(). Inf 20240423 03:18:48 2764 26432 TmSecureHandler call SSL_shutdown() end. Inf 20240423 03:18:48 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:48 2764 26432 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:48 2764 26432 Unzip return [0] Inf 20240423 03:18:48 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:48 2764 26432 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:48 2764 26432 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 03:18:48 2764 26432 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:48 2764 26432 Retry Counter: 1 Inf 20240423 03:18:48 2764 26432 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 03:18:48 2764 26432 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini.tmp Inf 20240423 03:18:48 2764 26432 ignore item[3][0x48040237][L0][P0] Inf 20240423 03:18:48 2764 26432 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 03:18:48 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:48 2764 26432 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 03:18:48 2764 26432 End TmuDuplicateEx() ------------------------------ Inf 20240423 03:18:48 2764 26432 Start TmuUpdateEx() Inf 20240423 03:18:48 2764 26432 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 03:18:48 2764 26432 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:48 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\ini_xml.zip]... Err 20240423 03:18:48 2764 26432 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 03:18:48 2764 26432 TmDownloader: Local file can not been opend Err 20240423 03:18:48 2764 26432 Downloader returns: 15 Inf 20240423 03:18:48 2764 26432 Download ini_xml.zip fail, try plain file. Inf 20240423 03:18:48 2764 26432 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini]... Inf 20240423 03:18:48 2764 26432 TmDownloader: Succeeded getting the file Inf 20240423 03:18:49 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Err 20240423 03:18:49 2764 26432 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 03:18:49 2764 26432 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432\server.ini Inf 20240423 03:18:49 2764 26432 No need to update. Inf 20240423 03:18:49 2764 26432 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_26432] Inf 20240423 03:18:49 2764 26432 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 03:18:49 2764 26432 End TmuUpdateEx() ------------------------------ Inf 20240423 03:22:49 2764 26432 release context for thread: 26432 ------------------------------ Inf 20240423 04:17:16 2764 896 new context for thread: 896 ------------------------------ Inf 20240423 04:17:16 2764 896 Set key[CheckFileSignature] value[1] Inf 20240423 04:17:16 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:16 2764 896 Set key[AC_Code] value[************] Inf 20240423 04:17:16 2764 896 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 04:17:16 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:16 2764 896 Set key[InfoHttpsLevel] value[1] Inf 20240423 04:17:16 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:16 2764 896 Set key[FileHttpsLevel] value[1] Inf 20240423 04:17:16 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:16 2764 896 Set key[SocketTimeout] value[120] Inf 20240423 04:17:16 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:16 2764 896 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 04:17:16 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:17 2764 896 Get key: [SocketTimeout] Inf 20240423 04:17:17 2764 896 value: [120] ------------------------------ Inf 20240423 04:17:17 2764 896 Set key[SocketTimeout] value[12] Inf 20240423 04:17:17 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:17 2764 896 Start TmuGetUpdateInfo() Inf 20240423 04:17:17 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:17 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:17:17 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:17 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:17 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:17 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:17 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:17 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:17 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:17 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:17 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:17 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:17 2764 896 Unzip return [0] Inf 20240423 04:17:17 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:17:17 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:17:17 2764 896 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:17 2764 896 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:17 2764 896 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:17 2764 896 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:17 2764 896 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:17 2764 896 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:18 2764 896 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:18 2764 896 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:18 2764 896 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_293.295] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 04:17:18 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[276000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_759.760] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 04:17:19 2764 896 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 04:17:19 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:19 2764 896 UpdateManager endwith 0 (0): Success Inf 20240423 04:17:19 2764 896 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 04:17:19 2764 896 Set key[SocketTimeout] value[120] Inf 20240423 04:17:19 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:19 2764 896 Set key[KeptPatternMaxCount] value[7] Inf 20240423 04:17:19 2764 896 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 04:17:19 2764 896 Start TmuDuplicateEx() Inf 20240423 04:17:19 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:17:19 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:19 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:17:19 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:19 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:19 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:19 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:19 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:19 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:19 2764 896 Unzip return [0] Inf 20240423 04:17:19 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:17:19 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:17:19 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:17:19 2764 896 Retry Counter: 1 Inf 20240423 04:17:19 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:17:19 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:17:19 2764 896 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 04:17:19 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:17:19 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:17:20 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:20 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:17:20 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:17:20 2764 896 Start TmuUpdateEx() Inf 20240423 04:17:20 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:17:20 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:20 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:17:20 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:17:20 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:17:20 2764 896 Downloader returns: 15 Inf 20240423 04:17:20 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:17:20 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:17:20 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:20 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:17:20 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:17:20 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:17:20 2764 896 No need to update. Inf 20240423 04:17:20 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:20 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:17:20 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:17:20 2764 896 Start TmuDuplicateEx() Inf 20240423 04:17:20 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:17:20 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:20 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:17:20 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:20 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:20 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:20 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:20 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:20 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:17:21 2764 896 Unzip return [0] Inf 20240423 04:17:21 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:17:21 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:17:21 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:17:21 2764 896 Retry Counter: 1 Inf 20240423 04:17:21 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:17:21 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:17:21 2764 896 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 04:17:21 2764 896 local version is lower than server. Dup it. Inf 20240423 04:17:21 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:17:27 2764 896 check match merge for 0x4... Inf 20240423 04:17:27 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\vsapi293.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4] Inf 20240423 04:17:28 2764 896 Unzip return [0] Inf 20240423 04:17:28 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:17:28 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:17:28 2764 896 Create build.exe OK. Inf 20240423 04:17:28 3372 26612 Local machine time zone is GMT 2 Inf 20240423 04:17:28 3372 26612 Current log level is 5 Inf 20240423 04:17:28 3372 26612 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:17:28 3372 26612 AuBuild: Receive command from main process: 1 Inf 20240423 04:17:28 3372 26612 AuBuild: Get LoadDll command Inf 20240423 04:17:28 3372 26612 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 04:17:28 3372 26612 The CIU type is: 0 Inf 20240423 04:17:29 3372 26612 AuBuild: Receive command from main process: 3 Inf 20240423 04:17:29 3372 26612 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:17:29 3372 26612 AuBuild end. Inf 20240423 04:17:30 2764 896 Start to check smart duplicate storage files... Inf 20240423 04:17:30 2764 896 End check smart duplicate storage files.) Inf 20240423 04:17:30 2764 896 end of check match merge for 0x4. Inf 20240423 04:17:31 2764 896 downloading signature files... Inf 20240423 04:17:31 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_293.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.sig]... Inf 20240423 04:17:31 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:31 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:31 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:31 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:31 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:31 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_279.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_279.sig]... Inf 20240423 04:17:31 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:31 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:31 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:31 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:31 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:31 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_277.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_277.sig]... Inf 20240423 04:17:31 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:31 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:31 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:31 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:31 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:31 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_275.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_275.sig]... Inf 20240423 04:17:31 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:31 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:31 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:31 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:31 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:31 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_273.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_273.sig]... Inf 20240423 04:17:32 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:32 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:32 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:32 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:32 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:32 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_271.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_271.sig]... Inf 20240423 04:17:32 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:32 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:32 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:32 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:32 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:32 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_269.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_269.sig]... Inf 20240423 04:17:32 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:32 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:32 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:32 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:32 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:32 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_267.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_267.sig]... Inf 20240423 04:17:32 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:32 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:32 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:32 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:32 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:32 2764 896 download signature files done Inf 20240423 04:17:32 2764 896 start check signed info (no file size or digest check here)... Inf 20240423 04:17:33 2764 896 Verfiy by new cert success. Inf 20240423 04:17:33 2764 896 Verfiy by new cert success. Inf 20240423 04:17:33 2764 896 Verfiy by new cert success. Inf 20240423 04:17:33 2764 896 Verfiy by new cert success. Inf 20240423 04:17:33 2764 896 Verfiy by new cert success. Inf 20240423 04:17:33 2764 896 Verfiy by new cert success. Inf 20240423 04:17:33 2764 896 Verfiy by new cert success. Inf 20240423 04:17:33 2764 896 Verfiy by new cert success. Inf 20240423 04:17:33 2764 896 check signed info for all patch files done. (no digest check here) Inf 20240423 04:17:33 2764 896 ActiveUpdate start download patch files... Inf 20240423 04:17:33 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_293.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295]... Inf 20240423 04:17:33 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:33 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:33 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:33 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:33 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:33 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_279.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_279.295]... Inf 20240423 04:17:33 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:33 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:33 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:33 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:33 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:33 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_277.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_277.295]... Inf 20240423 04:17:33 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:33 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:34 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:34 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:34 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:34 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_275.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_275.295]... Inf 20240423 04:17:34 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:34 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:34 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:34 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:34 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:34 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_273.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_273.295]... Inf 20240423 04:17:34 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:34 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:34 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:34 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:35 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:35 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_271.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_271.295]... Inf 20240423 04:17:35 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:35 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:35 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:35 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:35 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:35 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_269.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_269.295]... Inf 20240423 04:17:35 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:35 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:35 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:35 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:35 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:35 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/v_267.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_267.295]... Inf 20240423 04:17:36 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:17:36 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:17:36 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:17:36 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:17:36 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:17:36 2764 896 Download all patch files success, checking ... Inf 20240423 04:17:36 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295], size [19833] B Inf 20240423 04:17:36 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295] actual size is [19833] Inf 20240423 04:17:36 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295] Inf 20240423 04:17:36 2764 896 Verfiy by new cert success. Inf 20240423 04:17:36 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_279.295], size [110114] B Inf 20240423 04:17:36 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_279.295] actual size is [110114] Inf 20240423 04:17:36 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_279.295] Inf 20240423 04:17:36 2764 896 Verfiy by new cert success. Inf 20240423 04:17:36 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_277.295], size [121803] B Inf 20240423 04:17:36 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_277.295] actual size is [121803] Inf 20240423 04:17:36 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_277.295] Inf 20240423 04:17:36 2764 896 Verfiy by new cert success. Inf 20240423 04:17:36 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_275.295], size [132300] B Inf 20240423 04:17:36 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_275.295] actual size is [132300] Inf 20240423 04:17:36 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_275.295] Inf 20240423 04:17:36 2764 896 Verfiy by new cert success. Inf 20240423 04:17:36 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_273.295], size [147523] B Inf 20240423 04:17:36 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_273.295] actual size is [147523] Inf 20240423 04:17:36 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_273.295] Inf 20240423 04:17:36 2764 896 Verfiy by new cert success. Inf 20240423 04:17:37 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_271.295], size [161039] B Inf 20240423 04:17:37 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_271.295] actual size is [161039] Inf 20240423 04:17:37 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_271.295] Inf 20240423 04:17:37 2764 896 Verfiy by new cert success. Inf 20240423 04:17:37 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_269.295], size [192049] B Inf 20240423 04:17:37 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_269.295] actual size is [192049] Inf 20240423 04:17:37 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_269.295] Inf 20240423 04:17:37 2764 896 Verfiy by new cert success. Inf 20240423 04:17:37 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_267.295], size [215922] B Inf 20240423 04:17:37 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_267.295] actual size is [215922] Inf 20240423 04:17:37 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_267.295] Inf 20240423 04:17:37 2764 896 Verfiy by new cert success. Inf 20240423 04:17:37 2764 896 Check over, All files are OK. Inf 20240423 04:17:37 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:17:37 2764 896 RTPatchApply32: cmd: -NoPathSearch -NOALLOWSPLIT "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295" Inf 20240423 04:17:37 2764 896 RTPatchApply32: ret: 0 Inf 20240423 04:17:37 2764 896 Compress [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\vsapi295.zip]... Inf 20240423 04:17:44 2764 896 Compression finished! Inf 20240423 04:17:44 2764 896 Start to do smart duplicate (storage,build diff,... ) Inf 20240423 04:17:44 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:17:44 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\vsapi295.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4] Inf 20240423 04:17:45 2764 896 Unzip return [0] Inf 20240423 04:17:47 2764 896 Total number of diffs need to be built: 6 Inf 20240423 04:17:47 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:17:47 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:17:47 2764 896 Create build.exe OK. Inf 20240423 04:17:47 2720 25860 Local machine time zone is GMT 2 Inf 20240423 04:17:47 2720 25860 Current log level is 5 Inf 20240423 04:17:47 2720 25860 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:17:47 2720 25860 AuBuild: Receive command from main process: 1 Inf 20240423 04:17:47 2720 25860 AuBuild: Get LoadDll command Inf 20240423 04:17:47 2720 25860 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 04:17:47 2720 25860 The CIU type is: 0 Inf 20240423 04:17:48 2720 25860 AuBuild: Receive command from main process: 3 Inf 20240423 04:17:48 2720 25860 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:17:49 2720 25860 AuBuild end. Inf 20240423 04:17:49 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:17:49 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:17:49 2764 896 Create build.exe OK. Inf 20240423 04:17:49 25696 25492 Local machine time zone is GMT 2 Inf 20240423 04:17:49 25696 25492 Current log level is 5 Inf 20240423 04:17:49 25696 25492 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:17:49 25696 25492 AuBuild: Receive command from main process: 1 Inf 20240423 04:17:49 25696 25492 AuBuild: Get LoadDll command Inf 20240423 04:17:49 25696 25492 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 04:17:50 25696 25492 The CIU type is: 0 Inf 20240423 04:17:50 2764 896 Send build command to AuBuild Inf 20240423 04:17:51 25696 25492 AuBuild: Receive command from main process: 2 Inf 20240423 04:17:51 25696 25492 AuBuild: Get Build command , build diff file Inf 20240423 04:17:51 25696 25492 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\4\1929100\lpt$vpn.291] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4\lpt$vpn.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f00.295] Inf 20240423 04:17:51 25696 25492 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 04:18:24 25696 25492 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 04:18:25 2764 896 Get build result 0 Inf 20240423 04:18:25 25696 25492 AuBuild: Receive command from main process: 3 Inf 20240423 04:18:25 25696 25492 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:18:25 25696 25492 AuBuild end. Inf 20240423 04:18:26 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:18:26 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:18:26 2764 896 Create build.exe OK. Inf 20240423 04:18:26 25812 19716 Local machine time zone is GMT 2 Inf 20240423 04:18:26 25812 19716 Current log level is 5 Inf 20240423 04:18:26 25812 19716 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:18:26 25812 19716 AuBuild: Receive command from main process: 1 Inf 20240423 04:18:26 25812 19716 AuBuild: Get LoadDll command Inf 20240423 04:18:26 25812 19716 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 04:18:26 25812 19716 The CIU type is: 0 Inf 20240423 04:18:27 2764 896 Send build command to AuBuild Inf 20240423 04:18:27 25812 19716 AuBuild: Receive command from main process: 2 Inf 20240423 04:18:27 25812 19716 AuBuild: Get Build command , build diff file Inf 20240423 04:18:27 25812 19716 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\4\1928900\lpt$vpn.289] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4\lpt$vpn.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f01.295] Inf 20240423 04:18:27 25812 19716 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 04:18:55 25812 19716 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 04:18:56 2764 896 Get build result 0 Inf 20240423 04:18:56 25812 19716 AuBuild: Receive command from main process: 3 Inf 20240423 04:18:56 25812 19716 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:18:56 25812 19716 AuBuild end. Inf 20240423 04:18:57 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:18:57 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:18:57 2764 896 Create build.exe OK. Inf 20240423 04:18:57 20548 25824 Local machine time zone is GMT 2 Inf 20240423 04:18:57 20548 25824 Current log level is 5 Inf 20240423 04:18:57 20548 25824 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:18:57 20548 25824 AuBuild: Receive command from main process: 1 Inf 20240423 04:18:57 20548 25824 AuBuild: Get LoadDll command Inf 20240423 04:18:57 20548 25824 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 04:18:57 20548 25824 The CIU type is: 0 Inf 20240423 04:18:58 2764 896 Send build command to AuBuild Inf 20240423 04:18:58 20548 25824 AuBuild: Receive command from main process: 2 Inf 20240423 04:18:58 20548 25824 AuBuild: Get Build command , build diff file Inf 20240423 04:18:58 20548 25824 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\4\1928700\lpt$vpn.287] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4\lpt$vpn.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f02.295] Inf 20240423 04:18:58 20548 25824 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 04:19:25 20548 25824 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 04:19:25 2764 896 Get build result 0 Inf 20240423 04:19:26 20548 25824 AuBuild: Receive command from main process: 3 Inf 20240423 04:19:26 20548 25824 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:19:26 20548 25824 AuBuild end. Inf 20240423 04:19:26 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:19:26 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:19:26 2764 896 Create build.exe OK. Inf 20240423 04:19:26 9548 24740 Local machine time zone is GMT 2 Inf 20240423 04:19:26 9548 24740 Current log level is 5 Inf 20240423 04:19:26 9548 24740 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:19:27 9548 24740 AuBuild: Receive command from main process: 1 Inf 20240423 04:19:27 9548 24740 AuBuild: Get LoadDll command Inf 20240423 04:19:27 9548 24740 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 04:19:27 9548 24740 The CIU type is: 0 Inf 20240423 04:19:27 2764 896 Send build command to AuBuild Inf 20240423 04:19:28 9548 24740 AuBuild: Receive command from main process: 2 Inf 20240423 04:19:28 9548 24740 AuBuild: Get Build command , build diff file Inf 20240423 04:19:28 9548 24740 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\4\1928500\lpt$vpn.285] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4\lpt$vpn.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f03.295] Inf 20240423 04:19:28 9548 24740 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 04:19:52 9548 24740 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 04:19:53 2764 896 Get build result 0 Inf 20240423 04:19:53 9548 24740 AuBuild: Receive command from main process: 3 Inf 20240423 04:19:53 9548 24740 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:19:53 9548 24740 AuBuild end. Inf 20240423 04:19:54 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:19:54 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:19:54 2764 896 Create build.exe OK. Inf 20240423 04:19:54 11752 16452 Local machine time zone is GMT 2 Inf 20240423 04:19:54 11752 16452 Current log level is 5 Inf 20240423 04:19:54 11752 16452 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:19:54 11752 16452 AuBuild: Receive command from main process: 1 Inf 20240423 04:19:54 11752 16452 AuBuild: Get LoadDll command Inf 20240423 04:19:54 11752 16452 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 04:19:54 11752 16452 The CIU type is: 0 Inf 20240423 04:19:55 2764 896 Send build command to AuBuild Inf 20240423 04:19:55 11752 16452 AuBuild: Receive command from main process: 2 Inf 20240423 04:19:55 11752 16452 AuBuild: Get Build command , build diff file Inf 20240423 04:19:55 11752 16452 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\4\1928300\lpt$vpn.283] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4\lpt$vpn.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f04.295] Inf 20240423 04:19:55 11752 16452 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 04:20:20 11752 16452 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 04:20:20 2764 896 Get build result 0 Inf 20240423 04:20:21 11752 16452 AuBuild: Receive command from main process: 3 Inf 20240423 04:20:21 11752 16452 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:20:21 11752 16452 AuBuild end. Inf 20240423 04:20:22 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:20:22 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:20:22 2764 896 Create build.exe OK. Inf 20240423 04:20:22 20780 24492 Local machine time zone is GMT 2 Inf 20240423 04:20:22 20780 24492 Current log level is 5 Inf 20240423 04:20:22 20780 24492 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:20:22 20780 24492 AuBuild: Receive command from main process: 1 Inf 20240423 04:20:22 20780 24492 AuBuild: Get LoadDll command Inf 20240423 04:20:22 20780 24492 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 04:20:22 20780 24492 The CIU type is: 0 Inf 20240423 04:20:23 2764 896 Send build command to AuBuild Inf 20240423 04:20:23 20780 24492 AuBuild: Receive command from main process: 2 Inf 20240423 04:20:23 20780 24492 AuBuild: Get Build command , build diff file Inf 20240423 04:20:23 20780 24492 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\4\1928100\lpt$vpn.281] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4\lpt$vpn.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f05.295] Inf 20240423 04:20:23 20780 24492 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 04:20:47 20780 24492 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 04:20:47 2764 896 Get build result 0 Inf 20240423 04:20:48 20780 24492 AuBuild: Receive command from main process: 3 Inf 20240423 04:20:48 20780 24492 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:20:48 20780 24492 AuBuild end. Inf 20240423 04:20:49 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\4\lpt$vpn.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\4\1929500\lpt$vpn.295] Inf 20240423 04:20:49 2764 896 End smart duplicate (storage,build diff,... ). 6 diff(s) has/have been built Inf 20240423 04:20:49 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\vsapi295.zip] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\vsapi295.zip] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_293.295] Inf 20240423 04:20:50 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_293.sig] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_279.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_279.295] Inf 20240423 04:20:50 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_279.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_279.sig] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_277.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_277.295] Inf 20240423 04:20:50 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_277.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_277.sig] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_275.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_275.295] Inf 20240423 04:20:50 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_275.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_275.sig] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_273.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_273.295] Inf 20240423 04:20:50 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_273.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_273.sig] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_271.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_271.295] Inf 20240423 04:20:50 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_271.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_271.sig] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_269.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_269.295] Inf 20240423 04:20:50 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_269.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_269.sig] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_267.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_267.295] Inf 20240423 04:20:50 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_267.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_267.sig] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f00.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_f00.295] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f01.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_f01.295] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f02.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_f02.295] Inf 20240423 04:20:50 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f03.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_f03.295] Inf 20240423 04:20:51 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f04.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_f04.295] Inf 20240423 04:20:51 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_f05.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_f05.295] Inf 20240423 04:20:51 2764 896 there is no au.db or invalid, will skip send report Inf 20240423 04:20:51 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:51 2764 896 UpdateManager endwith 0 (0): Success Inf 20240423 04:20:51 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:20:51 2764 896 Start TmuUpdateEx() Inf 20240423 04:20:51 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:51 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:51 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:20:51 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:20:51 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:20:51 2764 896 Downloader returns: 15 Inf 20240423 04:20:51 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:20:51 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:20:51 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:51 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:20:51 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:20:51 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:51 2764 896 downloading signature files... Inf 20240423 04:20:51 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_293.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.sig]... Inf 20240423 04:20:51 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:51 2764 896 download signature files done Inf 20240423 04:20:51 2764 896 start check signed info (no file size or digest check here)... Inf 20240423 04:20:51 2764 896 Verfiy by new cert success. Inf 20240423 04:20:51 2764 896 check signed info for all patch files done. (no digest check here) Inf 20240423 04:20:51 2764 896 ActiveUpdate start download patch files... Inf 20240423 04:20:51 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\v_293.295] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295]... Inf 20240423 04:20:51 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:51 2764 896 Download all patch files success, checking ... Inf 20240423 04:20:51 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295], size [19833] B Inf 20240423 04:20:51 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295] actual size is [19833] Inf 20240423 04:20:51 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295] Inf 20240423 04:20:51 2764 896 Verfiy by new cert success. Inf 20240423 04:20:51 2764 896 Check over, All files are OK. Inf 20240423 04:20:51 2764 896 Start get old filename from diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295] Inf 20240423 04:20:51 2764 896 RTPatchApply32: cmd: -List -NOALLOWSPLIT "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295" Inf 20240423 04:20:52 2764 896 RTPatchApply32: cmd: -NoPathSearch -NOALLOWSPLIT "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\3\4" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295" Inf 20240423 04:20:52 2764 896 RTPatchApply32: ret: 0 Inf 20240423 04:20:52 2764 896 Create AuPatch.ini .... Inf 20240423 04:20:52 2764 896 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 04:20:52 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" 1 Inf 20240423 04:20:52 2764 896 Create patch.exe OK. Inf 20240423 04:20:52 25032 22604 Local machine time zone is GMT 2 Inf 20240423 04:20:52 25032 22604 Current log level is 5 Inf 20240423 04:20:52 25032 22604 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:20:52 25032 22604 AuPatch Action: update. Inf 20240423 04:20:52 25032 22604 update: update with new patch agent. Inf 20240423 04:20:52 25032 22604 No patchagent. Use default patchagent inside AU Inf 20240423 04:20:52 25032 22604 Call PatchAgent StartAction with: void. Inf 20240423 04:20:52 25032 22604 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\v_293.295, 3, 0x4, 0x0, 1929300, 1929500 Inf 20240423 04:20:52 25032 22604 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\3\4\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 04:20:52 25032 22604 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 ) return 1,(OK) Inf 20240423 04:20:53 25032 22604 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295) done. Inf 20240423 04:20:53 25032 22604 Call PatchAgent EndItem with: TRUE, 1929300, 1929500 Inf 20240423 04:20:53 25032 22604 Call PatchAgent EndAction with: void Inf 20240423 04:20:53 25032 22604 mergeBackupIni: backup needed. Inf 20240423 04:20:53 25032 22604 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 04:20:53 25032 22604 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 04:20:53 25032 22604 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 04:20:53 25032 22604 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 04:20:53 25032 22604 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 04:20:53 25032 22604 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.293 Count of OverWritten Files[0] Inf 20240423 04:20:53 25032 22604 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 04:20:53 25032 22604 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 04:20:53 25032 22604 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 04:20:53 25032 22604 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 04:20:53 25032 22604 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 04:20:53 25032 22604 mergeBackupIni: done. Inf 20240423 04:20:53 25032 22604 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AuResult.ini), status = 0 Inf 20240423 04:20:53 25032 22604 AuPatch end. Inf 20240423 04:20:53 2764 896 there is no au.db or invalid, will skip send report Inf 20240423 04:20:53 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:53 2764 896 UpdateManager endwith 0 (0): Success Inf 20240423 04:20:53 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:20:54 2764 896 Start TmuDuplicateEx() Inf 20240423 04:20:54 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:54 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:54 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:20:54 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:20:54 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:20:54 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:20:54 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:20:54 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:54 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:54 2764 896 Unzip return [0] Inf 20240423 04:20:54 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:54 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:54 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:54 2764 896 Retry Counter: 1 Inf 20240423 04:20:54 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:20:54 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:54 2764 896 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 04:20:54 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:20:54 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:20:54 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:54 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:20:54 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:20:54 2764 896 Start TmuUpdateEx() Inf 20240423 04:20:54 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:54 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:54 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:20:54 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:20:54 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:20:54 2764 896 Downloader returns: 15 Inf 20240423 04:20:54 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:20:54 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:20:54 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:54 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:20:54 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:20:54 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:54 2764 896 No need to update. Inf 20240423 04:20:54 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:55 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:20:55 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:20:55 2764 896 Start TmuDuplicateEx() Inf 20240423 04:20:55 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:55 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:55 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:20:55 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:20:55 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:20:55 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:20:55 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:20:55 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:55 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:55 2764 896 Unzip return [0] Inf 20240423 04:20:55 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:55 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:55 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:55 2764 896 Retry Counter: 1 Inf 20240423 04:20:55 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:20:55 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:55 2764 896 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 04:20:55 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:20:55 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:20:55 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:55 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:20:55 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:20:55 2764 896 Start TmuUpdateEx() Inf 20240423 04:20:55 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:55 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:55 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:20:55 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:20:55 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:20:55 2764 896 Downloader returns: 15 Inf 20240423 04:20:55 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:20:55 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:20:55 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:55 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:20:55 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:20:55 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:55 2764 896 No need to update. Inf 20240423 04:20:56 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:56 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:20:56 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:20:56 2764 896 Start TmuDuplicateEx() Inf 20240423 04:20:56 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:56 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:56 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:20:56 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:20:56 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:20:56 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:20:56 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:20:56 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:56 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:56 2764 896 Unzip return [0] Inf 20240423 04:20:56 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:56 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:56 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:56 2764 896 Retry Counter: 1 Inf 20240423 04:20:56 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:20:56 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:56 2764 896 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 04:20:56 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:20:56 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:20:56 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:56 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:20:56 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:20:56 2764 896 Start TmuUpdateEx() Inf 20240423 04:20:57 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:57 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:57 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:20:57 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:20:57 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:20:57 2764 896 Downloader returns: 15 Inf 20240423 04:20:57 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:20:57 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:20:57 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:57 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:20:57 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:20:57 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:57 2764 896 No need to update. Inf 20240423 04:20:57 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:57 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:20:57 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:20:57 2764 896 Start TmuDuplicateEx() Inf 20240423 04:20:57 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:57 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:57 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:20:57 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:20:57 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:20:57 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:20:57 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:20:57 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:57 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:57 2764 896 Unzip return [0] Inf 20240423 04:20:57 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:57 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:57 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:58 2764 896 Retry Counter: 1 Inf 20240423 04:20:58 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:20:58 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:58 2764 896 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 04:20:58 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:20:58 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:20:58 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:58 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:20:58 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:20:58 2764 896 Start TmuUpdateEx() Inf 20240423 04:20:58 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:58 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:58 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:20:58 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:20:58 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:20:58 2764 896 Downloader returns: 15 Inf 20240423 04:20:58 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:20:58 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:20:58 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:58 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:20:58 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:20:58 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:58 2764 896 No need to update. Inf 20240423 04:20:58 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:58 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:20:58 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:20:58 2764 896 Start TmuDuplicateEx() Inf 20240423 04:20:58 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:58 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:58 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:20:58 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:20:58 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:20:58 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:20:58 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:20:58 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:58 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:58 2764 896 Unzip return [0] Inf 20240423 04:20:58 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:58 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:58 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:58 2764 896 Retry Counter: 1 Inf 20240423 04:20:58 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:20:58 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:20:59 2764 896 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 04:20:59 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:20:59 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:20:59 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:59 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:20:59 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:20:59 2764 896 Start TmuUpdateEx() Inf 20240423 04:20:59 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:59 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:59 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:20:59 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:20:59 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:20:59 2764 896 Downloader returns: 15 Inf 20240423 04:20:59 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:20:59 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:20:59 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:59 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:20:59 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:20:59 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:20:59 2764 896 No need to update. Inf 20240423 04:20:59 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:59 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:20:59 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:20:59 2764 896 Start TmuDuplicateEx() Inf 20240423 04:20:59 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:20:59 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:59 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:20:59 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:20:59 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:20:59 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:20:59 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:20:59 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:20:59 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:20:59 2764 896 Unzip return [0] Inf 20240423 04:20:59 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:00 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:00 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:00 2764 896 Retry Counter: 1 Inf 20240423 04:21:00 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:00 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:00 2764 896 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 04:21:00 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:00 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:00 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:00 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:00 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:00 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:00 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:00 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:00 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:00 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:00 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:00 2764 896 Downloader returns: 15 Inf 20240423 04:21:00 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:00 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:00 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:00 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:00 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:00 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:00 2764 896 No need to update. Inf 20240423 04:21:00 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:00 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:00 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:00 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:00 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:00 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:00 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:00 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:00 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:00 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:00 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:00 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:00 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:01 2764 896 Unzip return [0] Inf 20240423 04:21:01 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:01 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:01 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:01 2764 896 Retry Counter: 1 Inf 20240423 04:21:01 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:01 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:01 2764 896 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 04:21:01 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:01 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:01 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:01 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:01 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:01 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:01 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:01 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:01 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:01 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:01 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:01 2764 896 Downloader returns: 15 Inf 20240423 04:21:01 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:01 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:01 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:01 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:01 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:01 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:01 2764 896 No need to update. Inf 20240423 04:21:01 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:01 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:01 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:01 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:01 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:01 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:01 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:01 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:01 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:01 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:01 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:01 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:01 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:01 2764 896 Unzip return [0] Inf 20240423 04:21:01 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:01 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:02 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:02 2764 896 Retry Counter: 1 Inf 20240423 04:21:02 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:02 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:02 2764 896 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 04:21:02 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:02 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:02 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:02 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:02 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:02 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:02 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:02 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:02 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:02 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:02 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:02 2764 896 Downloader returns: 15 Inf 20240423 04:21:02 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:02 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:02 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:02 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:02 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:02 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:02 2764 896 No need to update. Inf 20240423 04:21:02 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:02 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:02 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:02 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:02 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:02 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:02 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:02 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:02 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:02 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:02 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:02 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:02 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:02 2764 896 Unzip return [0] Inf 20240423 04:21:02 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:02 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:03 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:03 2764 896 Retry Counter: 1 Inf 20240423 04:21:03 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:03 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:03 2764 896 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 04:21:03 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:03 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:03 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:03 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:03 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:03 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:03 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:03 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:03 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:03 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:03 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:03 2764 896 Downloader returns: 15 Inf 20240423 04:21:03 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:03 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:03 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:03 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:03 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:03 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:03 2764 896 No need to update. Inf 20240423 04:21:03 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:03 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:03 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:03 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:03 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:03 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:03 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:03 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:03 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:03 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:03 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:03 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:03 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:03 2764 896 Unzip return [0] Inf 20240423 04:21:03 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:03 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:04 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:04 2764 896 Retry Counter: 1 Inf 20240423 04:21:04 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:04 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:04 2764 896 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 04:21:04 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:04 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:04 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:04 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:04 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:04 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:04 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:04 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:04 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:04 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:04 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:04 2764 896 Downloader returns: 15 Inf 20240423 04:21:04 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:04 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:04 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:04 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:04 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:04 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:04 2764 896 No need to update. Inf 20240423 04:21:04 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:04 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:04 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:04 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:04 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:04 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:04 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:04 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:04 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:04 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:04 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:04 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:04 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:04 2764 896 Unzip return [0] Inf 20240423 04:21:04 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:04 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:04 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:04 2764 896 Retry Counter: 1 Inf 20240423 04:21:05 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:05 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:05 2764 896 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 04:21:05 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:05 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:05 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:05 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:05 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:05 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:05 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:05 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:05 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:05 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:05 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:05 2764 896 Downloader returns: 15 Inf 20240423 04:21:05 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:05 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:05 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:05 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:05 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:05 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:05 2764 896 No need to update. Inf 20240423 04:21:05 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:05 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:05 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:05 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:05 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:05 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:05 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:05 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:05 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:05 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:05 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:05 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:05 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:05 2764 896 Unzip return [0] Inf 20240423 04:21:05 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:05 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:05 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:05 2764 896 Retry Counter: 1 Inf 20240423 04:21:05 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:05 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:05 2764 896 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 04:21:06 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:06 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:06 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:06 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:06 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:06 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:06 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:06 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:06 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:06 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:06 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:06 2764 896 Downloader returns: 15 Inf 20240423 04:21:06 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:06 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:06 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:06 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:06 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:06 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:06 2764 896 No need to update. Inf 20240423 04:21:06 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:06 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:06 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:06 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:06 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:06 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:06 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:06 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:06 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:06 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:06 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:06 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:06 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:06 2764 896 Unzip return [0] Inf 20240423 04:21:06 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:06 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:06 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:06 2764 896 Retry Counter: 1 Inf 20240423 04:21:06 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:06 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:06 2764 896 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 04:21:06 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:07 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:07 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:07 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:07 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:07 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:07 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:07 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:07 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:07 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:07 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:07 2764 896 Downloader returns: 15 Inf 20240423 04:21:07 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:07 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:07 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:07 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:07 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:07 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:07 2764 896 No need to update. Inf 20240423 04:21:07 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:07 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:07 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:07 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:07 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:07 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:07 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:07 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:07 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:07 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:07 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:07 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:07 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:07 2764 896 Unzip return [0] Inf 20240423 04:21:07 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:07 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:07 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:07 2764 896 Retry Counter: 1 Inf 20240423 04:21:07 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:07 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:07 2764 896 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 04:21:07 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:07 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:07 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:07 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:08 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:08 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:08 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:08 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:08 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:08 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:08 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:08 2764 896 Downloader returns: 15 Inf 20240423 04:21:08 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:08 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:08 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:08 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:08 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:08 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:08 2764 896 No need to update. Inf 20240423 04:21:08 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:08 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:08 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:08 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:08 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:08 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:08 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:08 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:08 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:08 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:08 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:08 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:08 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:08 2764 896 Unzip return [0] Inf 20240423 04:21:08 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:08 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:08 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:08 2764 896 Retry Counter: 1 Inf 20240423 04:21:08 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:08 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:08 2764 896 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 04:21:08 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:08 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:08 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:08 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:08 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:09 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:09 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:09 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:09 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:09 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:09 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:09 2764 896 Downloader returns: 15 Inf 20240423 04:21:09 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:09 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:09 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:09 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:09 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:09 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:09 2764 896 No need to update. Inf 20240423 04:21:09 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:09 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:09 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:09 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:09 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:09 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:09 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:09 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:09 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:09 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:09 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:09 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:09 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:09 2764 896 Unzip return [0] Inf 20240423 04:21:09 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:09 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:09 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:09 2764 896 Retry Counter: 1 Inf 20240423 04:21:09 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:09 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:09 2764 896 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 04:21:10 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:10 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:10 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:10 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:10 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:10 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:10 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:10 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:10 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:10 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:10 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:10 2764 896 Downloader returns: 15 Inf 20240423 04:21:10 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:10 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:10 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:10 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:10 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:10 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:10 2764 896 No need to update. Inf 20240423 04:21:10 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:10 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:10 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:10 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:10 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:10 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:10 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:10 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:10 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:10 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:10 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:10 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:10 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:10 2764 896 Unzip return [0] Inf 20240423 04:21:10 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:10 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:10 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:10 2764 896 Retry Counter: 1 Inf 20240423 04:21:11 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:11 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:11 2764 896 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 04:21:11 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:11 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:11 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:11 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:11 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:11 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:11 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:11 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:11 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:11 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:11 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:11 2764 896 Downloader returns: 15 Inf 20240423 04:21:11 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:11 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:11 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:11 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:11 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:11 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:11 2764 896 No need to update. Inf 20240423 04:21:11 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:11 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:11 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:11 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:11 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:11 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:11 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:11 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:11 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:11 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:11 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:11 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:11 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:11 2764 896 Unzip return [0] Inf 20240423 04:21:11 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:11 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:12 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:12 2764 896 Retry Counter: 1 Inf 20240423 04:21:12 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:12 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:12 2764 896 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 04:21:12 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:12 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:12 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:12 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:12 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:12 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:12 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:12 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:12 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:12 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:12 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:12 2764 896 Downloader returns: 15 Inf 20240423 04:21:12 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:12 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:12 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:12 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:12 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:12 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:12 2764 896 No need to update. Inf 20240423 04:21:12 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:12 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:12 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:12 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:12 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:12 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:12 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:12 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:12 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:12 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:12 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:12 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:12 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:12 2764 896 Unzip return [0] Inf 20240423 04:21:12 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:12 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:12 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:12 2764 896 Retry Counter: 1 Inf 20240423 04:21:12 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:13 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:13 2764 896 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 04:21:13 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:13 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:13 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:13 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:13 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:13 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:13 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:13 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:13 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:13 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:13 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:13 2764 896 Downloader returns: 15 Inf 20240423 04:21:13 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:13 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:13 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:13 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:13 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:13 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:13 2764 896 No need to update. Inf 20240423 04:21:13 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:13 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:13 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:13 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:13 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:13 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:13 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:13 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:13 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:13 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:13 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:13 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:13 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:13 2764 896 Unzip return [0] Inf 20240423 04:21:13 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:13 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:13 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:13 2764 896 Retry Counter: 1 Inf 20240423 04:21:13 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:14 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:14 2764 896 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 04:21:14 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:14 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:14 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:14 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:14 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:14 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:14 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:14 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:14 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:14 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:14 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:14 2764 896 Downloader returns: 15 Inf 20240423 04:21:14 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:14 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:14 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:14 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:14 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:14 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:14 2764 896 No need to update. Inf 20240423 04:21:14 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:14 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:14 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:14 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:14 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:14 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:14 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:14 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:14 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:14 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:14 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:14 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:14 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:14 2764 896 Unzip return [0] Inf 20240423 04:21:14 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:14 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:15 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:15 2764 896 Retry Counter: 1 Inf 20240423 04:21:15 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:15 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:15 2764 896 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 04:21:15 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:15 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:15 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:15 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:15 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:15 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:15 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:15 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:15 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:15 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:15 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:15 2764 896 Downloader returns: 15 Inf 20240423 04:21:15 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:15 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:15 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:15 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:15 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:15 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:15 2764 896 No need to update. Inf 20240423 04:21:15 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:15 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:15 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:15 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:15 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:15 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:15 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:15 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:15 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:15 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:15 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:15 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:15 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:15 2764 896 Unzip return [0] Inf 20240423 04:21:15 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:15 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:15 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:16 2764 896 Retry Counter: 1 Inf 20240423 04:21:16 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:16 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:16 2764 896 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 04:21:16 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:16 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:16 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:16 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:16 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:16 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:16 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:16 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:16 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:16 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:16 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:16 2764 896 Downloader returns: 15 Inf 20240423 04:21:16 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:16 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:16 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:16 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:16 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:16 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:16 2764 896 No need to update. Inf 20240423 04:21:16 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:16 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:16 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:16 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:16 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:16 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:16 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:16 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:16 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:16 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:16 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:16 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:16 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:16 2764 896 Unzip return [0] Inf 20240423 04:21:16 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:16 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:16 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:17 2764 896 Retry Counter: 1 Inf 20240423 04:21:17 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:17 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:17 2764 896 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 04:21:17 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:17 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:17 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:17 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:17 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:17 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:17 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:17 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:17 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:17 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:17 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:17 2764 896 Downloader returns: 15 Inf 20240423 04:21:17 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:17 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:17 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:17 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:17 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:17 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:17 2764 896 No need to update. Inf 20240423 04:21:17 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:17 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:17 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:17 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:17 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:17 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:17 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:17 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:17 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:17 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:17 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:17 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:17 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:17 2764 896 Unzip return [0] Inf 20240423 04:21:17 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:17 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:17 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:18 2764 896 Retry Counter: 1 Inf 20240423 04:21:18 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:18 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:18 2764 896 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 04:21:18 2764 896 local version is newer, do not duplicate it. Inf 20240423 04:21:18 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:18 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:18 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:18 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:18 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:18 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:18 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:18 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:18 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:18 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:18 2764 896 Downloader returns: 15 Inf 20240423 04:21:18 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:18 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:18 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:18 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:18 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:18 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:18 2764 896 No need to update. Inf 20240423 04:21:18 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:18 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:18 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:18 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:18 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:18 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:18 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:18 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:18 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:18 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:18 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:18 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:18 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:18 2764 896 Unzip return [0] Inf 20240423 04:21:18 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:19 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:19 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:19 2764 896 Retry Counter: 1 Inf 20240423 04:21:19 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:19 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:19 2764 896 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 04:21:19 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:19 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:19 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:19 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:19 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:19 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:19 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:19 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:19 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:19 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:19 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:19 2764 896 Downloader returns: 15 Inf 20240423 04:21:19 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:19 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:19 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:19 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:19 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:19 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:19 2764 896 No need to update. Inf 20240423 04:21:19 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:19 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:19 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:19 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:19 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:19 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:19 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:19 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:19 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:19 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:19 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:19 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:19 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:20 2764 896 Unzip return [0] Inf 20240423 04:21:20 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:20 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:20 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:20 2764 896 Retry Counter: 1 Inf 20240423 04:21:20 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:20 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:20 2764 896 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 04:21:20 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:20 2764 896 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 04:21:20 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:20 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:20 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:20 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:20 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:20 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:20 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:20 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:20 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:20 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:20 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:20 2764 896 Downloader returns: 15 Inf 20240423 04:21:20 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:20 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:20 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:20 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:20 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:20 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:20 2764 896 No need to update. Inf 20240423 04:21:20 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:20 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:20 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:20 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:20 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:20 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:20 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:20 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:20 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:21 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:21 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:21 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:21 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:21 2764 896 Unzip return [0] Inf 20240423 04:21:21 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:21 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:21 2764 896 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 04:21:21 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:21 2764 896 Retry Counter: 1 Inf 20240423 04:21:21 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:21 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:21 2764 896 ignore item[2][0x22000040][L0][P0] Inf 20240423 04:21:21 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:21 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:21 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:21 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:21 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:21 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:21 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:21 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:21 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:21 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:21 2764 896 Downloader returns: 15 Inf 20240423 04:21:21 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:21 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:21 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:21 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:21 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:21 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:21 2764 896 No need to update. Inf 20240423 04:21:21 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:21 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:21 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:21 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:21 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:21 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:21 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:21 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:21 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:22 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:22 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:22 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:22 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:22 2764 896 Unzip return [0] Inf 20240423 04:21:22 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:22 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:22 2764 896 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 04:21:22 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:22 2764 896 Retry Counter: 1 Inf 20240423 04:21:22 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:22 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:22 2764 896 ignore item[2][0x22000080][L0][P0] Inf 20240423 04:21:22 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:22 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:22 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:22 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:22 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:22 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:22 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:22 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:22 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:22 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:22 2764 896 Downloader returns: 15 Inf 20240423 04:21:22 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:22 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:22 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:22 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:22 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:22 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:22 2764 896 No need to update. Inf 20240423 04:21:22 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:22 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:22 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:22 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:22 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:22 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:22 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:23 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:23 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:23 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:23 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:23 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:23 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:23 2764 896 Unzip return [0] Inf 20240423 04:21:23 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:23 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:23 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:23 2764 896 Retry Counter: 1 Inf 20240423 04:21:23 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:23 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:23 2764 896 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 04:21:23 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:23 2764 896 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 04:21:23 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:23 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:23 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:23 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:23 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:23 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:23 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:23 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:23 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:23 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:23 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:23 2764 896 Downloader returns: 15 Inf 20240423 04:21:23 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:23 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:23 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:23 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:23 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:23 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:23 2764 896 No need to update. Inf 20240423 04:21:23 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:23 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:23 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:24 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:24 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:24 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:24 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:24 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:24 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:24 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:24 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:24 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:24 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:24 2764 896 Unzip return [0] Inf 20240423 04:21:24 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:24 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:24 2764 896 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 04:21:24 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:24 2764 896 Retry Counter: 1 Inf 20240423 04:21:24 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:24 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:24 2764 896 ignore item[2][0x22000100][L0][P0] Inf 20240423 04:21:24 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:24 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:24 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:24 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:24 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:24 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:24 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:24 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:24 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:24 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:24 2764 896 Downloader returns: 15 Inf 20240423 04:21:24 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:24 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:24 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:24 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:24 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:24 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:24 2764 896 No need to update. Inf 20240423 04:21:25 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:25 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:25 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:25 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:25 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:25 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:25 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:25 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:25 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:25 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:25 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:25 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:25 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:25 2764 896 Unzip return [0] Inf 20240423 04:21:25 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:25 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:25 2764 896 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 04:21:25 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:25 2764 896 Retry Counter: 1 Inf 20240423 04:21:25 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:25 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:25 2764 896 ignore item[2][0x22000200][L0][P0] Inf 20240423 04:21:25 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:25 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:25 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:25 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:25 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:25 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:25 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:25 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:25 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:25 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:25 2764 896 Downloader returns: 15 Inf 20240423 04:21:25 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:25 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:25 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:25 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:25 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:25 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:26 2764 896 No need to update. Inf 20240423 04:21:26 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:26 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:26 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:26 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:26 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:26 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:26 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:26 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:26 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:26 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:26 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:26 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:26 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:26 2764 896 Unzip return [0] Inf 20240423 04:21:26 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:26 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:26 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:26 2764 896 Retry Counter: 1 Inf 20240423 04:21:26 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:26 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:26 2764 896 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 04:21:26 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:26 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:26 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:26 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:26 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:26 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:26 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:26 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:26 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:26 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:26 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:26 2764 896 Downloader returns: 15 Inf 20240423 04:21:26 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:26 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:26 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:26 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:26 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:27 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:27 2764 896 No need to update. Inf 20240423 04:21:27 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:27 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:27 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:27 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:27 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:27 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:27 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:27 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:27 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:27 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:27 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:27 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:27 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:27 2764 896 Unzip return [0] Inf 20240423 04:21:27 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:27 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:27 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:27 2764 896 Retry Counter: 1 Inf 20240423 04:21:27 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:27 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:27 2764 896 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 04:21:27 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:27 2764 896 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 04:21:27 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:27 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:27 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:27 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:27 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:27 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:27 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:27 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:27 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:27 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:27 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:27 2764 896 Downloader returns: 15 Inf 20240423 04:21:27 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:28 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:28 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:28 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:28 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:28 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:28 2764 896 No need to update. Inf 20240423 04:21:28 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:28 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:28 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:28 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:28 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:28 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:28 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:28 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:28 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:28 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:28 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:28 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:28 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:28 2764 896 Unzip return [0] Inf 20240423 04:21:28 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:28 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:28 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:28 2764 896 Retry Counter: 1 Inf 20240423 04:21:28 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:28 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:28 2764 896 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 04:21:28 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:28 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:28 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:28 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:28 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:28 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:28 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:28 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:28 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:28 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:28 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:28 2764 896 Downloader returns: 15 Inf 20240423 04:21:28 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:28 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:28 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:29 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:29 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:29 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:29 2764 896 No need to update. Inf 20240423 04:21:29 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:29 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:29 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:29 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:29 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:29 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:29 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:29 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:29 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:29 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:29 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:29 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:29 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:29 2764 896 Unzip return [0] Inf 20240423 04:21:29 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:29 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:29 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:29 2764 896 Retry Counter: 1 Inf 20240423 04:21:29 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:29 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:29 2764 896 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 04:21:29 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:29 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:29 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:29 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:29 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:29 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:29 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:29 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:29 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:29 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:29 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:29 2764 896 Downloader returns: 15 Inf 20240423 04:21:29 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:29 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:30 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:30 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:30 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:30 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:30 2764 896 No need to update. Inf 20240423 04:21:30 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:30 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:30 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:30 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:30 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:30 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:30 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:30 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:30 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:30 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:30 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:30 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:30 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:30 2764 896 Unzip return [0] Inf 20240423 04:21:30 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:30 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:30 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:30 2764 896 Retry Counter: 1 Inf 20240423 04:21:30 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:30 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:30 2764 896 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 04:21:30 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:30 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:30 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:30 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:30 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:30 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:30 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:30 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:30 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:30 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:30 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:30 2764 896 Downloader returns: 15 Inf 20240423 04:21:30 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:30 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:30 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:31 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:31 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:31 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:31 2764 896 No need to update. Inf 20240423 04:21:31 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:31 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:31 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:31 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:31 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:31 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:31 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:31 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:31 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:31 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:31 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:31 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:31 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:31 2764 896 Unzip return [0] Inf 20240423 04:21:31 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:31 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:31 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:31 2764 896 Retry Counter: 1 Inf 20240423 04:21:31 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:31 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:31 2764 896 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 04:21:31 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:31 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:31 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:31 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:31 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:31 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:31 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:31 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:31 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:31 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:31 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:31 2764 896 Downloader returns: 15 Inf 20240423 04:21:31 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:31 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:31 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:31 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:32 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:32 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:32 2764 896 No need to update. Inf 20240423 04:21:32 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:32 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:32 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:32 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:32 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:32 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:32 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:32 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:32 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:32 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:32 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:32 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:32 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:32 2764 896 Unzip return [0] Inf 20240423 04:21:32 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:32 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:32 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:32 2764 896 Retry Counter: 1 Inf 20240423 04:21:32 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:32 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:32 2764 896 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 04:21:32 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:32 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:32 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:32 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:32 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:32 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:32 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:32 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:32 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:32 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:32 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:32 2764 896 Downloader returns: 15 Inf 20240423 04:21:32 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:32 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:32 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:32 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:32 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:32 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:33 2764 896 No need to update. Inf 20240423 04:21:33 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:33 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:33 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:33 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:33 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:33 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:33 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:33 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:33 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:33 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:33 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:33 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:33 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:33 2764 896 Unzip return [0] Inf 20240423 04:21:33 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:33 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:33 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:33 2764 896 Retry Counter: 1 Inf 20240423 04:21:33 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:33 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:33 2764 896 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 04:21:33 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:33 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:33 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:33 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:33 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:33 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:33 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:33 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:33 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:33 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:33 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:33 2764 896 Downloader returns: 15 Inf 20240423 04:21:33 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:33 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:33 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:33 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:33 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:33 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:33 2764 896 No need to update. Inf 20240423 04:21:33 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:33 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:34 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:34 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:34 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:34 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:34 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:34 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:34 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:34 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:34 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:34 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:34 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:34 2764 896 Unzip return [0] Inf 20240423 04:21:34 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:34 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:34 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:34 2764 896 Retry Counter: 1 Inf 20240423 04:21:34 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:34 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:34 2764 896 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 04:21:34 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:34 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:34 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:34 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:34 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:34 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:34 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:34 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:34 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:34 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:34 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:34 2764 896 Downloader returns: 15 Inf 20240423 04:21:34 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:34 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:34 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:34 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:34 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:34 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:34 2764 896 No need to update. Inf 20240423 04:21:34 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:35 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:35 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:35 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:35 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:35 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:35 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:35 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:35 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:35 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:35 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:35 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:35 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:35 2764 896 Unzip return [0] Inf 20240423 04:21:35 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:35 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:35 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:35 2764 896 Retry Counter: 1 Inf 20240423 04:21:35 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:35 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:35 2764 896 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 04:21:35 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:35 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:35 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:35 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:35 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:35 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:35 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:35 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:35 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:35 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:35 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:35 2764 896 Downloader returns: 15 Inf 20240423 04:21:35 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:35 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:35 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:35 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:35 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:35 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:35 2764 896 No need to update. Inf 20240423 04:21:35 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:35 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:36 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:36 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:36 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:36 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:36 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:36 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:36 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:36 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:36 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:36 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:36 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:36 2764 896 Unzip return [0] Inf 20240423 04:21:36 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:36 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:36 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:36 2764 896 Retry Counter: 1 Inf 20240423 04:21:36 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:36 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:36 2764 896 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 04:21:36 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:36 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:36 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:36 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:36 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:36 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:36 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:36 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:36 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:36 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:36 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:36 2764 896 Downloader returns: 15 Inf 20240423 04:21:36 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:36 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:36 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:36 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:36 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:36 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:36 2764 896 No need to update. Inf 20240423 04:21:36 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:36 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:36 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:37 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:37 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:37 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:37 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:37 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:37 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:37 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:37 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:37 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:37 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:37 2764 896 Unzip return [0] Inf 20240423 04:21:37 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:37 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:37 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:37 2764 896 Retry Counter: 1 Inf 20240423 04:21:37 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:37 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:37 2764 896 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 04:21:37 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:37 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:37 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:37 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:37 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:37 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:37 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:37 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:37 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:37 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:37 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:37 2764 896 Downloader returns: 15 Inf 20240423 04:21:37 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:37 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:37 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:37 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:37 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:37 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:37 2764 896 No need to update. Inf 20240423 04:21:37 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:37 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:37 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:38 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:38 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:38 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:38 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:38 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:38 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:38 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:38 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:38 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:38 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:38 2764 896 Unzip return [0] Inf 20240423 04:21:38 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:38 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:38 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:38 2764 896 Retry Counter: 1 Inf 20240423 04:21:38 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:38 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:38 2764 896 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 04:21:38 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:38 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:38 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:38 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:38 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:38 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:38 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:38 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:38 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:38 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:38 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:38 2764 896 Downloader returns: 15 Inf 20240423 04:21:38 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:38 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:38 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:38 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:38 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:38 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:38 2764 896 downloading signature files... Inf 20240423 04:21:38 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 04:21:38 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:38 2764 896 download signature files done Inf 20240423 04:21:38 2764 896 start check signed info (no file size or digest check here)... Inf 20240423 04:21:39 2764 896 Verfiy by new cert success. Inf 20240423 04:21:39 2764 896 check signed info for all patch files done. (no digest check here) Inf 20240423 04:21:39 2764 896 ActiveUpdate start download patch files... Inf 20240423 04:21:39 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 04:21:39 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:39 2764 896 Download all patch files success, checking ... Inf 20240423 04:21:39 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 04:21:39 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 04:21:39 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\Url00032.012.zip] Inf 20240423 04:21:39 2764 896 Verfiy by new cert success. Inf 20240423 04:21:39 2764 896 Check over, All files are OK. Inf 20240423 04:21:39 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\3\1208222038] Inf 20240423 04:21:39 2764 896 Unzip return [0] Inf 20240423 04:21:39 2764 896 Create AuPatch.ini .... Inf 20240423 04:21:39 2764 896 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 04:21:39 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" 1 Inf 20240423 04:21:39 2764 896 Create patch.exe OK. Inf 20240423 04:21:39 12960 5896 Local machine time zone is GMT 2 Inf 20240423 04:21:39 12960 5896 Current log level is 5 Inf 20240423 04:21:39 12960 5896 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:21:39 12960 5896 AuPatch Action: update. Inf 20240423 04:21:39 12960 5896 update: update with new patch agent. Inf 20240423 04:21:39 12960 5896 No patchagent. Use default patchagent inside AU Inf 20240423 04:21:39 12960 5896 Call PatchAgent StartAction with: void. Inf 20240423 04:21:39 12960 5896 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 04:21:39 12960 5896 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 04:21:39 12960 5896 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 04:21:39 12960 5896 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 04:21:39 12960 5896 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 04:21:39 12960 5896 Call PatchAgent EndAction with: void Inf 20240423 04:21:39 12960 5896 mergeBackupIni: backup needed. Inf 20240423 04:21:39 12960 5896 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 04:21:39 12960 5896 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 04:21:39 12960 5896 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 04:21:39 12960 5896 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 04:21:39 12960 5896 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 04:21:39 12960 5896 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 Count of OverWritten Files[0] Inf 20240423 04:21:39 12960 5896 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 04:21:39 12960 5896 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 04:21:39 12960 5896 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 04:21:39 12960 5896 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 04:21:39 12960 5896 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 04:21:39 12960 5896 mergeBackupIni: done. Inf 20240423 04:21:39 12960 5896 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AuResult.ini), status = 0 Inf 20240423 04:21:39 12960 5896 AuPatch end. Inf 20240423 04:21:39 2764 896 there is no au.db or invalid, will skip send report Inf 20240423 04:21:40 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:40 2764 896 UpdateManager endwith 0 (0): Success Inf 20240423 04:21:40 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:40 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:40 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:40 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:40 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:40 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:40 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:40 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:40 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:40 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:40 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:40 2764 896 Unzip return [0] Inf 20240423 04:21:40 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:40 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:40 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:40 2764 896 Retry Counter: 1 Inf 20240423 04:21:40 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:40 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:40 2764 896 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 04:21:40 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:40 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:40 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:40 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:40 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:40 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:40 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:40 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:40 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:40 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:40 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:40 2764 896 Downloader returns: 15 Inf 20240423 04:21:40 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:40 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:40 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:40 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:40 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:40 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:41 2764 896 No need to update. Inf 20240423 04:21:41 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:41 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:41 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:41 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:41 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:41 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:41 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:41 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:41 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:41 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:41 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:41 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:41 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:41 2764 896 Unzip return [0] Inf 20240423 04:21:41 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:41 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:41 2764 896 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 04:21:41 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:41 2764 896 Retry Counter: 1 Inf 20240423 04:21:41 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:41 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:41 2764 896 ignore item[3][0x48040166][L0][P0] Inf 20240423 04:21:41 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:41 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:41 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:41 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:41 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:41 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:41 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:41 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:41 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:41 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:41 2764 896 Downloader returns: 15 Inf 20240423 04:21:41 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:41 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:41 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:41 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:41 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:41 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:41 2764 896 No need to update. Inf 20240423 04:21:41 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:41 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:42 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:42 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:42 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:42 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:42 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:42 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:42 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:42 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:42 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:42 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:42 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:42 2764 896 Unzip return [0] Inf 20240423 04:21:42 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:42 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:42 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:42 2764 896 Retry Counter: 1 Inf 20240423 04:21:42 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:42 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:42 2764 896 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 04:21:42 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:42 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:42 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:42 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:42 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:42 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:42 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:42 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:42 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:42 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:42 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:42 2764 896 Downloader returns: 15 Inf 20240423 04:21:42 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:42 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:42 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:42 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:42 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:42 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:42 2764 896 No need to update. Inf 20240423 04:21:42 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:42 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:43 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:43 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:43 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:43 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:43 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:43 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:43 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:43 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:43 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:43 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:43 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:43 2764 896 Unzip return [0] Inf 20240423 04:21:43 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:43 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:43 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:43 2764 896 Retry Counter: 1 Inf 20240423 04:21:43 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:43 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:43 2764 896 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 04:21:43 2764 896 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 04:21:43 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:43 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:43 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:21:43 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:21:43 2764 896 Start TmuUpdateEx() Inf 20240423 04:21:43 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:43 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:43 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:21:43 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:21:43 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:21:43 2764 896 Downloader returns: 15 Inf 20240423 04:21:43 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:21:43 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:21:43 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:43 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:21:43 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:21:43 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:43 2764 896 No need to update. Inf 20240423 04:21:43 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:43 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:21:43 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:21:44 2764 896 Start TmuDuplicateEx() Inf 20240423 04:21:44 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:21:44 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:44 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:21:44 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:44 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:44 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:44 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:44 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:44 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:21:44 2764 896 Unzip return [0] Inf 20240423 04:21:44 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:44 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:21:44 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:44 2764 896 Retry Counter: 1 Inf 20240423 04:21:44 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:21:44 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:44 2764 896 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 04:21:44 2764 896 local version is lower than server. Dup it. Inf 20240423 04:21:44 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:21:44 2764 896 check match merge for 0x48040226... Inf 20240423 04:21:44 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_275900.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246] Inf 20240423 04:21:44 2764 896 Unzip return [0] Inf 20240423 04:21:44 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:21:44 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:21:44 2764 896 Create build.exe OK. Inf 20240423 04:21:44 10184 26548 Local machine time zone is GMT 2 Inf 20240423 04:21:45 10184 26548 Current log level is 5 Inf 20240423 04:21:45 10184 26548 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:21:45 10184 26548 AuBuild: Receive command from main process: 7 Inf 20240423 04:21:45 10184 26548 AuBuild: Get Load new dll command Inf 20240423 04:21:45 10184 26548 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\expbuild64.dll Inf 20240423 04:21:45 10184 26548 The CIU type is: 1009 Inf 20240423 04:21:46 10184 26548 AuBuild: Receive command from main process: 3 Inf 20240423 04:21:46 10184 26548 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:21:46 10184 26548 AuBuild end. Inf 20240423 04:21:47 2764 896 Start to check smart duplicate storage files... Inf 20240423 04:21:47 2764 896 End check smart duplicate storage files.) Inf 20240423 04:21:47 2764 896 end of check match merge for 0x48040226. Inf 20240423 04:21:47 2764 896 downloading signature files... Inf 20240423 04:21:47 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_759.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.sig]... Inf 20240423 04:21:47 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:47 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:47 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:47 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:47 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:47 2764 896 download signature files done Inf 20240423 04:21:47 2764 896 start check signed info (no file size or digest check here)... Inf 20240423 04:21:47 2764 896 Verfiy by new cert success. Inf 20240423 04:21:47 2764 896 check signed info for all patch files done. (no digest check here) Inf 20240423 04:21:47 2764 896 ActiveUpdate start download patch files... Inf 20240423 04:21:47 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_759.760] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760]... Inf 20240423 04:21:47 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:21:47 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:21:47 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:21:47 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:21:47 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:21:47 2764 896 Download all patch files success, checking ... Inf 20240423 04:21:47 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760], size [1046] B Inf 20240423 04:21:47 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760] actual size is [1046] Inf 20240423 04:21:47 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760] Inf 20240423 04:21:47 2764 896 Verfiy by new cert success. Inf 20240423 04:21:47 2764 896 Check over, All files are OK. Inf 20240423 04:21:47 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:47 2764 896 Start: C:\work\GeneratePackage\1\VPATTERN\trendxl.760 Inf 20240423 04:21:48 2764 896 Finish Inf 20240423 04:21:48 2764 896 RTPatchServerApply: ret: 0 Inf 20240423 04:21:48 2764 896 Compress [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_276000.zip]... Inf 20240423 04:21:48 2764 896 Compression finished! Inf 20240423 04:21:48 2764 896 Start to do smart duplicate (storage,build diff,... ) Inf 20240423 04:21:48 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:21:48 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_276000.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246] Inf 20240423 04:21:48 2764 896 Unzip return [0] Inf 20240423 04:21:48 2764 896 Total number of diffs need to be built: 6 Inf 20240423 04:21:48 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:21:48 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:21:48 2764 896 Create build.exe OK. Inf 20240423 04:21:48 21256 14256 Local machine time zone is GMT 2 Inf 20240423 04:21:48 21256 14256 Current log level is 5 Inf 20240423 04:21:48 21256 14256 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:21:48 21256 14256 AuBuild: Receive command from main process: 7 Inf 20240423 04:21:48 21256 14256 AuBuild: Get Load new dll command Inf 20240423 04:21:48 21256 14256 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\expbuild64.dll Inf 20240423 04:21:48 21256 14256 The CIU type is: 1009 Inf 20240423 04:21:49 21256 14256 AuBuild: Receive command from main process: 3 Inf 20240423 04:21:49 21256 14256 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:21:49 21256 14256 AuBuild end. Inf 20240423 04:21:50 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:21:50 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:21:50 2764 896 Create build.exe OK. Inf 20240423 04:21:50 21672 8180 Local machine time zone is GMT 2 Inf 20240423 04:21:50 21672 8180 Current log level is 5 Inf 20240423 04:21:50 21672 8180 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:21:50 21672 8180 AuBuild: Receive command from main process: 7 Inf 20240423 04:21:50 21672 8180 AuBuild: Get Load new dll command Inf 20240423 04:21:50 21672 8180 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\expbuild64.dll Inf 20240423 04:21:50 21672 8180 The CIU type is: 1009 Inf 20240423 04:21:51 2764 896 Coming to build rtpatch server Inf 20240423 04:21:51 2764 896 Send build rtpatch server command to AuBuild Inf 20240423 04:21:51 21672 8180 AuBuild: Receive command from main process: 8 Inf 20240423 04:21:51 21672 8180 AuBuild: Get RTP server Build command , build diff file Inf 20240423 04:21:51 21672 8180 Coming to Build Rtpatch Server. Inf 20240423 04:21:51 21672 8180 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208222246\275800\trendxl.758] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246\trendxl.760] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f00.760] Inf 20240423 04:21:51 21672 8180 SPEED is [15] Inf 20240423 04:21:51 21672 8180 MEMORY is [0x10000K] Inf 20240423 04:21:52 2764 896 Get build result 0 Inf 20240423 04:21:53 21672 8180 AuBuild: Receive command from main process: 3 Inf 20240423 04:21:53 21672 8180 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:21:53 21672 8180 AuBuild end. Inf 20240423 04:21:53 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:21:53 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:21:53 2764 896 Create build.exe OK. Inf 20240423 04:21:53 9544 25700 Local machine time zone is GMT 2 Inf 20240423 04:21:53 9544 25700 Current log level is 5 Inf 20240423 04:21:53 9544 25700 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:21:53 9544 25700 AuBuild: Receive command from main process: 7 Inf 20240423 04:21:53 9544 25700 AuBuild: Get Load new dll command Inf 20240423 04:21:53 9544 25700 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\expbuild64.dll Inf 20240423 04:21:53 9544 25700 The CIU type is: 1009 Inf 20240423 04:21:54 2764 896 Coming to build rtpatch server Inf 20240423 04:21:54 2764 896 Send build rtpatch server command to AuBuild Inf 20240423 04:21:54 9544 25700 AuBuild: Receive command from main process: 8 Inf 20240423 04:21:54 9544 25700 AuBuild: Get RTP server Build command , build diff file Inf 20240423 04:21:55 9544 25700 Coming to Build Rtpatch Server. Inf 20240423 04:21:55 9544 25700 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208222246\275700\trendxl.757] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246\trendxl.760] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f01.760] Inf 20240423 04:21:55 9544 25700 SPEED is [15] Inf 20240423 04:21:55 9544 25700 MEMORY is [0x10000K] Inf 20240423 04:21:55 2764 896 Get build result 0 Inf 20240423 04:21:56 9544 25700 AuBuild: Receive command from main process: 3 Inf 20240423 04:21:56 9544 25700 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:21:56 9544 25700 AuBuild end. Inf 20240423 04:21:56 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:21:56 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:21:56 2764 896 Create build.exe OK. Inf 20240423 04:21:56 2028 5884 Local machine time zone is GMT 2 Inf 20240423 04:21:56 2028 5884 Current log level is 5 Inf 20240423 04:21:57 2028 5884 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:21:57 2028 5884 AuBuild: Receive command from main process: 7 Inf 20240423 04:21:57 2028 5884 AuBuild: Get Load new dll command Inf 20240423 04:21:57 2028 5884 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\expbuild64.dll Inf 20240423 04:21:57 2028 5884 The CIU type is: 1009 Inf 20240423 04:21:57 2764 896 Coming to build rtpatch server Inf 20240423 04:21:57 2764 896 Send build rtpatch server command to AuBuild Inf 20240423 04:21:58 2028 5884 AuBuild: Receive command from main process: 8 Inf 20240423 04:21:58 2028 5884 AuBuild: Get RTP server Build command , build diff file Inf 20240423 04:21:58 2028 5884 Coming to Build Rtpatch Server. Inf 20240423 04:21:58 2028 5884 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208222246\275600\trendxl.756] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246\trendxl.760] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f02.760] Inf 20240423 04:21:58 2028 5884 SPEED is [15] Inf 20240423 04:21:58 2028 5884 MEMORY is [0x10000K] Inf 20240423 04:21:59 2764 896 Get build result 0 Inf 20240423 04:21:59 2028 5884 AuBuild: Receive command from main process: 3 Inf 20240423 04:21:59 2028 5884 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:21:59 2028 5884 AuBuild end. Inf 20240423 04:22:00 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:22:00 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:22:00 2764 896 Create build.exe OK. Inf 20240423 04:22:00 24836 22788 Local machine time zone is GMT 2 Inf 20240423 04:22:00 24836 22788 Current log level is 5 Inf 20240423 04:22:00 24836 22788 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:22:00 24836 22788 AuBuild: Receive command from main process: 7 Inf 20240423 04:22:00 24836 22788 AuBuild: Get Load new dll command Inf 20240423 04:22:00 24836 22788 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\expbuild64.dll Inf 20240423 04:22:00 24836 22788 The CIU type is: 1009 Inf 20240423 04:22:01 2764 896 Coming to build rtpatch server Inf 20240423 04:22:01 2764 896 Send build rtpatch server command to AuBuild Inf 20240423 04:22:01 24836 22788 AuBuild: Receive command from main process: 8 Inf 20240423 04:22:01 24836 22788 AuBuild: Get RTP server Build command , build diff file Inf 20240423 04:22:01 24836 22788 Coming to Build Rtpatch Server. Inf 20240423 04:22:01 24836 22788 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208222246\275500\trendxl.755] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246\trendxl.760] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f03.760] Inf 20240423 04:22:01 24836 22788 SPEED is [15] Inf 20240423 04:22:01 24836 22788 MEMORY is [0x10000K] Inf 20240423 04:22:02 2764 896 Get build result 0 Inf 20240423 04:22:02 24836 22788 AuBuild: Receive command from main process: 3 Inf 20240423 04:22:02 24836 22788 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:22:02 24836 22788 AuBuild end. Inf 20240423 04:22:03 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:22:03 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:22:03 2764 896 Create build.exe OK. Inf 20240423 04:22:03 19816 7796 Local machine time zone is GMT 2 Inf 20240423 04:22:03 19816 7796 Current log level is 5 Inf 20240423 04:22:03 19816 7796 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:22:03 19816 7796 AuBuild: Receive command from main process: 7 Inf 20240423 04:22:03 19816 7796 AuBuild: Get Load new dll command Inf 20240423 04:22:03 19816 7796 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\expbuild64.dll Inf 20240423 04:22:03 19816 7796 The CIU type is: 1009 Inf 20240423 04:22:04 2764 896 Coming to build rtpatch server Inf 20240423 04:22:04 2764 896 Send build rtpatch server command to AuBuild Inf 20240423 04:22:04 19816 7796 AuBuild: Receive command from main process: 8 Inf 20240423 04:22:04 19816 7796 AuBuild: Get RTP server Build command , build diff file Inf 20240423 04:22:04 19816 7796 Coming to Build Rtpatch Server. Inf 20240423 04:22:04 19816 7796 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208222246\275400\trendxl.754] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246\trendxl.760] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f04.760] Inf 20240423 04:22:04 19816 7796 SPEED is [15] Inf 20240423 04:22:04 19816 7796 MEMORY is [0x10000K] Inf 20240423 04:22:05 2764 896 Get build result 0 Inf 20240423 04:22:05 19816 7796 AuBuild: Receive command from main process: 3 Inf 20240423 04:22:05 19816 7796 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:22:05 19816 7796 AuBuild end. Inf 20240423 04:22:06 2764 896 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 04:22:06 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" Inf 20240423 04:22:06 2764 896 Create build.exe OK. Inf 20240423 04:22:06 26608 13572 Local machine time zone is GMT 2 Inf 20240423 04:22:06 26608 13572 Current log level is 5 Inf 20240423 04:22:06 26608 13572 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:22:06 26608 13572 AuBuild: Receive command from main process: 7 Inf 20240423 04:22:06 26608 13572 AuBuild: Get Load new dll command Inf 20240423 04:22:06 26608 13572 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\expbuild64.dll Inf 20240423 04:22:06 26608 13572 The CIU type is: 1009 Inf 20240423 04:22:07 2764 896 Coming to build rtpatch server Inf 20240423 04:22:07 2764 896 Send build rtpatch server command to AuBuild Inf 20240423 04:22:07 26608 13572 AuBuild: Receive command from main process: 8 Inf 20240423 04:22:07 26608 13572 AuBuild: Get RTP server Build command , build diff file Inf 20240423 04:22:07 26608 13572 Coming to Build Rtpatch Server. Inf 20240423 04:22:07 26608 13572 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208222246\275300\trendxl.753] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246\trendxl.760] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f05.760] Inf 20240423 04:22:07 26608 13572 SPEED is [15] Inf 20240423 04:22:07 26608 13572 MEMORY is [0x10000K] Inf 20240423 04:22:08 2764 896 Get build result 0 Inf 20240423 04:22:08 26608 13572 AuBuild: Receive command from main process: 3 Inf 20240423 04:22:08 26608 13572 AuBuild: Get Stop command , build.exe will exits Inf 20240423 04:22:08 26608 13572 AuBuild end. Inf 20240423 04:22:09 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\DupMerge\3\1208222246\trendxl.760] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208222246\276000\trendxl.760] Inf 20240423 04:22:09 2764 896 End smart duplicate (storage,build diff,... ). 6 diff(s) has/have been built Inf 20240423 04:22:09 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:22:09 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_276000.zip] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_276000.zip] Inf 20240423 04:22:10 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_759.760] Inf 20240423 04:22:10 2764 896 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_759.sig] Inf 20240423 04:22:10 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f00.760] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_f00.760] Inf 20240423 04:22:10 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f01.760] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_f01.760] Inf 20240423 04:22:10 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f02.760] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_f02.760] Inf 20240423 04:22:10 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f03.760] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_f03.760] Inf 20240423 04:22:10 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f04.760] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_f04.760] Inf 20240423 04:22:10 2764 896 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_f05.760] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_f05.760] Inf 20240423 04:22:10 2764 896 there is no au.db or invalid, will skip send report Inf 20240423 04:22:10 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:10 2764 896 UpdateManager endwith 0 (0): Success Inf 20240423 04:22:10 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:22:10 2764 896 Start TmuUpdateEx() Inf 20240423 04:22:10 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:10 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:10 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:22:10 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:22:10 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:22:10 2764 896 Downloader returns: 15 Inf 20240423 04:22:10 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:22:10 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:22:10 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:10 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:22:10 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:22:10 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:10 2764 896 downloading signature files... Inf 20240423 04:22:10 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_759.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.sig]... Inf 20240423 04:22:10 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:10 2764 896 download signature files done Inf 20240423 04:22:10 2764 896 start check signed info (no file size or digest check here)... Inf 20240423 04:22:10 2764 896 Verfiy by new cert success. Inf 20240423 04:22:10 2764 896 check signed info for all patch files done. (no digest check here) Inf 20240423 04:22:10 2764 896 ActiveUpdate start download patch files... Inf 20240423 04:22:10 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\trendxlm_759.760] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760]... Inf 20240423 04:22:10 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:10 2764 896 Download all patch files success, checking ... Inf 20240423 04:22:10 2764 896 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760], size [1046] B Inf 20240423 04:22:10 2764 896 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760] actual size is [1046] Inf 20240423 04:22:10 2764 896 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760] Inf 20240423 04:22:10 2764 896 Verfiy by new cert success. Inf 20240423 04:22:11 2764 896 Check over, All files are OK. Inf 20240423 04:22:11 2764 896 Start get old filename from diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760] Inf 20240423 04:22:11 2764 896 Start: C:\work\GeneratePackage\1\VPATTERN\trendxl.760 Inf 20240423 04:22:11 2764 896 Finish Inf 20240423 04:22:11 2764 896 Start: C:\work\GeneratePackage\1\VPATTERN\trendxl.760 Inf 20240423 04:22:11 2764 896 Finish Inf 20240423 04:22:11 2764 896 RTPatchServerApply: ret: 0 Inf 20240423 04:22:11 2764 896 Create AuPatch.ini .... Inf 20240423 04:22:11 2764 896 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 04:22:11 2764 896 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896" 1 Inf 20240423 04:22:11 2764 896 Create patch.exe OK. Inf 20240423 04:22:11 7576 18580 Local machine time zone is GMT 2 Inf 20240423 04:22:11 7576 18580 Current log level is 5 Inf 20240423 04:22:11 7576 18580 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 04:22:11 7576 18580 AuPatch Action: update. Inf 20240423 04:22:11 7576 18580 update: update with new patch agent. Inf 20240423 04:22:11 7576 18580 No patchagent. Use default patchagent inside AU Inf 20240423 04:22:11 7576 18580 Call PatchAgent StartAction with: void. Inf 20240423 04:22:11 7576 18580 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AU_Down\pattern\trendxlm_759.760, 3, 0x48040226, 0x0, 275900, 276000 Inf 20240423 04:22:11 7576 18580 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\3\1208222246\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\ATSE\ Inf 20240423 04:22:11 7576 18580 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\ATSE\trendxl.760 ) return 1,(OK) Inf 20240423 04:22:11 7576 18580 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\ATSE\trendxl.760) done. Inf 20240423 04:22:11 7576 18580 Call PatchAgent EndItem with: TRUE, 275900, 276000 Inf 20240423 04:22:11 7576 18580 Call PatchAgent EndAction with: void Inf 20240423 04:22:11 7576 18580 mergeBackupIni: backup needed. Inf 20240423 04:22:11 7576 18580 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\ATSE\AU_Backup\AuBackup.ini). Inf 20240423 04:22:11 7576 18580 Dump backup ini common section:Item Count: 0 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 04:22:11 7576 18580 phaseIniForBackup: done, item number is zero. Inf 20240423 04:22:11 7576 18580 mergeBackupIni: done. Inf 20240423 04:22:11 7576 18580 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\AuResult.ini), status = 0 Inf 20240423 04:22:11 7576 18580 AuPatch end. Inf 20240423 04:22:11 2764 896 there is no au.db or invalid, will skip send report Inf 20240423 04:22:11 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:11 2764 896 UpdateManager endwith 0 (0): Success Inf 20240423 04:22:11 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:22:12 2764 896 Start TmuDuplicateEx() Inf 20240423 04:22:12 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:12 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:12 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:22:12 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:22:12 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:22:12 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:22:12 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:22:12 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:12 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:12 2764 896 Unzip return [0] Inf 20240423 04:22:12 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:12 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:12 2764 896 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 04:22:12 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:22:12 2764 896 Retry Counter: 1 Inf 20240423 04:22:12 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:22:12 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:22:12 2764 896 ignore item[3][0x48040243][L0][P0] Inf 20240423 04:22:12 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:22:12 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:12 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:22:12 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:22:12 2764 896 Start TmuUpdateEx() Inf 20240423 04:22:12 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:12 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:12 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:22:12 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:22:12 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:22:12 2764 896 Downloader returns: 15 Inf 20240423 04:22:12 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:22:12 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:22:12 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:12 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:22:12 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:22:12 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:12 2764 896 No need to update. Inf 20240423 04:22:12 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:12 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:22:12 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:22:13 2764 896 Start TmuDuplicateEx() Inf 20240423 04:22:13 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:13 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:13 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:22:13 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:22:13 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:22:13 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:22:13 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:22:13 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:13 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:13 2764 896 Unzip return [0] Inf 20240423 04:22:13 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:13 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:13 2764 896 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 04:22:13 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:22:13 2764 896 Retry Counter: 1 Inf 20240423 04:22:13 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:22:13 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:22:13 2764 896 ignore item[3][0x48040241][L0][P0] Inf 20240423 04:22:13 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:22:13 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:13 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:22:13 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:22:13 2764 896 Start TmuUpdateEx() Inf 20240423 04:22:13 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:13 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:13 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:22:13 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:22:13 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:22:13 2764 896 Downloader returns: 15 Inf 20240423 04:22:13 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:22:13 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:22:13 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:13 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:22:13 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:22:13 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:13 2764 896 No need to update. Inf 20240423 04:22:13 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:13 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:22:13 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:22:14 2764 896 Start TmuDuplicateEx() Inf 20240423 04:22:14 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:14 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:14 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:22:14 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:22:14 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:22:14 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:22:14 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:22:14 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:14 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:14 2764 896 Unzip return [0] Inf 20240423 04:22:14 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:14 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:14 2764 896 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 04:22:14 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:22:14 2764 896 Retry Counter: 1 Inf 20240423 04:22:14 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:22:14 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:22:14 2764 896 ignore item[3][0x48040240][L0][P0] Inf 20240423 04:22:14 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:22:14 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:14 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:22:14 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:22:14 2764 896 Start TmuUpdateEx() Inf 20240423 04:22:14 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:14 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:14 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:22:14 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:22:14 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:22:14 2764 896 Downloader returns: 15 Inf 20240423 04:22:14 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:22:14 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:22:14 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:14 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:22:14 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:22:14 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:14 2764 896 No need to update. Inf 20240423 04:22:14 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:14 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:22:14 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:22:14 2764 896 Start TmuDuplicateEx() Inf 20240423 04:22:15 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:15 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:15 2764 896 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Inf 20240423 04:22:15 2764 896 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 04:22:15 2764 896 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 04:22:15 2764 896 TmSecureHandler call SSL_shutdown(). Inf 20240423 04:22:15 2764 896 TmSecureHandler call SSL_shutdown() end. Inf 20240423 04:22:15 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:15 2764 896 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:15 2764 896 Unzip return [0] Inf 20240423 04:22:15 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:15 2764 896 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:15 2764 896 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 04:22:15 2764 896 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:22:15 2764 896 Retry Counter: 1 Inf 20240423 04:22:15 2764 896 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 04:22:15 2764 896 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini.tmp Inf 20240423 04:22:15 2764 896 ignore item[3][0x48040237][L0][P0] Inf 20240423 04:22:15 2764 896 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 04:22:15 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:15 2764 896 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 04:22:15 2764 896 End TmuDuplicateEx() ------------------------------ Inf 20240423 04:22:15 2764 896 Start TmuUpdateEx() Inf 20240423 04:22:15 2764 896 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 04:22:15 2764 896 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:15 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\ini_xml.zip]... Err 20240423 04:22:15 2764 896 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 04:22:15 2764 896 TmDownloader: Local file can not been opend Err 20240423 04:22:15 2764 896 Downloader returns: 15 Inf 20240423 04:22:15 2764 896 Download ini_xml.zip fail, try plain file. Inf 20240423 04:22:15 2764 896 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini]... Inf 20240423 04:22:15 2764 896 TmDownloader: Succeeded getting the file Inf 20240423 04:22:15 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Err 20240423 04:22:15 2764 896 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 04:22:15 2764 896 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896\server.ini Inf 20240423 04:22:15 2764 896 No need to update. Inf 20240423 04:22:15 2764 896 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_896] Inf 20240423 04:22:15 2764 896 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 04:22:15 2764 896 End TmuUpdateEx() ------------------------------ Inf 20240423 04:26:00 2764 896 release context for thread: 896 ------------------------------ Inf 20240423 05:17:43 2764 20548 new context for thread: 20548 ------------------------------ Inf 20240423 05:17:43 2764 20548 Set key[CheckFileSignature] value[1] Inf 20240423 05:17:43 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:43 2764 20548 Set key[AC_Code] value[************] Inf 20240423 05:17:43 2764 20548 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 05:17:43 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:43 2764 20548 Set key[InfoHttpsLevel] value[1] Inf 20240423 05:17:43 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:43 2764 20548 Set key[FileHttpsLevel] value[1] Inf 20240423 05:17:43 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:43 2764 20548 Set key[SocketTimeout] value[120] Inf 20240423 05:17:44 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:44 2764 20548 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 05:17:44 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:44 2764 20548 Get key: [SocketTimeout] Inf 20240423 05:17:44 2764 20548 value: [120] ------------------------------ Inf 20240423 05:17:44 2764 20548 Set key[SocketTimeout] value[12] Inf 20240423 05:17:44 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:44 2764 20548 Start TmuGetUpdateInfo() Inf 20240423 05:17:44 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:44 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:44 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:44 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:44 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:44 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:44 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:44 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:44 2764 20548 Unzip return [0] Inf 20240423 05:17:44 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:44 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:44 2764 20548 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 05:17:44 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 05:17:44 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi295.zip] Inf 20240423 05:17:44 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 05:17:44 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 05:17:44 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 05:17:44 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 05:17:44 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 05:17:44 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[276000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_276000.zip] Inf 20240423 05:17:45 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 05:17:46 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 05:17:46 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 05:17:46 2764 20548 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 05:17:46 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:46 2764 20548 UpdateManager endwith 0 (0): Success Inf 20240423 05:17:46 2764 20548 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 05:17:46 2764 20548 Set key[SocketTimeout] value[120] Inf 20240423 05:17:46 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:46 2764 20548 Set key[KeptPatternMaxCount] value[7] Inf 20240423 05:17:46 2764 20548 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 05:17:46 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:46 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:46 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:46 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:46 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:46 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:46 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:46 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:46 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:46 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:46 2764 20548 Unzip return [0] Inf 20240423 05:17:46 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:46 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:46 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:46 2764 20548 Retry Counter: 1 Inf 20240423 05:17:46 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:46 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:46 2764 20548 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 05:17:46 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:47 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:47 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:47 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:47 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:47 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:47 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:47 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:47 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:47 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:47 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:47 2764 20548 Downloader returns: 15 Inf 20240423 05:17:47 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:47 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:47 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:47 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:47 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:47 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:47 2764 20548 No need to update. Inf 20240423 05:17:47 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:47 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:47 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:47 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:47 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:47 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:47 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:47 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:47 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:48 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:48 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:48 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:48 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:48 2764 20548 Unzip return [0] Inf 20240423 05:17:48 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:48 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:48 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:48 2764 20548 Retry Counter: 1 Inf 20240423 05:17:48 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:48 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:48 2764 20548 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 05:17:48 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:48 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:48 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:48 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:48 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:48 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:48 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:48 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:48 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:48 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:48 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:48 2764 20548 Downloader returns: 15 Inf 20240423 05:17:48 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:48 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:48 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:48 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:48 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:48 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:48 2764 20548 No need to update. Inf 20240423 05:17:48 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:48 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:48 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:49 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:49 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:49 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:49 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:49 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:49 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:49 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:49 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:49 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:49 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:49 2764 20548 Unzip return [0] Inf 20240423 05:17:49 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:49 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:49 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:49 2764 20548 Retry Counter: 1 Inf 20240423 05:17:49 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:49 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:49 2764 20548 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 05:17:49 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:49 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:49 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:50 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:50 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:50 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:50 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:50 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:50 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:50 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:50 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:50 2764 20548 Downloader returns: 15 Inf 20240423 05:17:50 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:50 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:50 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:50 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:50 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:50 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:50 2764 20548 No need to update. Inf 20240423 05:17:50 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:50 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:50 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:50 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:50 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:50 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:50 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:50 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:50 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:50 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:50 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:50 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:50 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:50 2764 20548 Unzip return [0] Inf 20240423 05:17:50 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:50 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:50 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:50 2764 20548 Retry Counter: 1 Inf 20240423 05:17:50 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:50 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:50 2764 20548 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 05:17:50 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:50 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:50 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:51 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:51 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:51 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:51 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:51 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:51 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:51 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:51 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:51 2764 20548 Downloader returns: 15 Inf 20240423 05:17:51 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:51 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:51 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:51 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:51 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:51 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:51 2764 20548 No need to update. Inf 20240423 05:17:51 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:51 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:51 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:51 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:51 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:51 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:51 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:51 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:51 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:51 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:51 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:51 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:52 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:52 2764 20548 Unzip return [0] Inf 20240423 05:17:52 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:52 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:52 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:52 2764 20548 Retry Counter: 1 Inf 20240423 05:17:52 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:52 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:52 2764 20548 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 05:17:52 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:52 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:52 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:52 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:52 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:52 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:52 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:52 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:52 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:52 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:52 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:52 2764 20548 Downloader returns: 15 Inf 20240423 05:17:52 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:52 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:52 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:52 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:52 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:52 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:52 2764 20548 No need to update. Inf 20240423 05:17:52 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:52 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:52 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:53 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:53 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:53 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:53 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:53 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:53 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:53 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:53 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:53 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:53 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:53 2764 20548 Unzip return [0] Inf 20240423 05:17:53 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:53 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:53 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:53 2764 20548 Retry Counter: 1 Inf 20240423 05:17:53 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:53 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:53 2764 20548 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 05:17:53 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:53 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:53 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:53 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:53 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:53 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:53 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:53 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:53 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:53 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:53 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:53 2764 20548 Downloader returns: 15 Inf 20240423 05:17:53 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:53 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:53 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:53 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:53 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:53 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:53 2764 20548 No need to update. Inf 20240423 05:17:53 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:53 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:53 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:54 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:54 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:54 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:54 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:54 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:54 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:54 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:54 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:54 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:54 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:54 2764 20548 Unzip return [0] Inf 20240423 05:17:54 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:54 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:54 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:54 2764 20548 Retry Counter: 1 Inf 20240423 05:17:54 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:54 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:54 2764 20548 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 05:17:54 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:54 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:54 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:54 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:54 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:54 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:54 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:54 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:54 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:54 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:54 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:54 2764 20548 Downloader returns: 15 Inf 20240423 05:17:54 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:54 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:54 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:54 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:54 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:54 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:54 2764 20548 No need to update. Inf 20240423 05:17:54 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:54 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:54 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:55 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:55 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:55 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:55 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:55 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:55 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:55 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:55 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:55 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:55 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:55 2764 20548 Unzip return [0] Inf 20240423 05:17:55 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:55 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:55 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:55 2764 20548 Retry Counter: 1 Inf 20240423 05:17:55 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:55 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:55 2764 20548 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 05:17:55 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:55 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:55 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:55 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:55 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:55 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:55 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:55 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:55 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:55 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:55 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:55 2764 20548 Downloader returns: 15 Inf 20240423 05:17:55 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:55 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:55 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:55 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:55 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:55 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:55 2764 20548 No need to update. Inf 20240423 05:17:55 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:55 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:55 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:56 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:56 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:56 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:56 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:56 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:56 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:56 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:56 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:56 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:56 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:56 2764 20548 Unzip return [0] Inf 20240423 05:17:56 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:56 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:56 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:56 2764 20548 Retry Counter: 1 Inf 20240423 05:17:56 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:56 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:56 2764 20548 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 05:17:56 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:17:56 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:56 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:56 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:56 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:56 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:56 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:56 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:56 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:56 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:56 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:56 2764 20548 Downloader returns: 15 Inf 20240423 05:17:56 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:56 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:56 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:56 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:56 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:56 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:56 2764 20548 No need to update. Inf 20240423 05:17:56 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:56 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:56 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:57 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:57 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:57 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:57 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:57 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:57 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:57 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:57 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:57 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:57 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:57 2764 20548 Unzip return [0] Inf 20240423 05:17:57 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:57 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:57 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:57 2764 20548 Retry Counter: 1 Inf 20240423 05:17:57 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:57 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:57 2764 20548 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 05:17:57 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:17:57 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:57 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:57 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:57 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:57 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:57 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:57 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:57 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:57 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:57 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:57 2764 20548 Downloader returns: 15 Inf 20240423 05:17:57 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:57 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:57 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:57 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:57 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:57 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:57 2764 20548 No need to update. Inf 20240423 05:17:57 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:57 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:57 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:58 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:58 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:58 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:58 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:58 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:58 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:58 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:58 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:58 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:58 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:58 2764 20548 Unzip return [0] Inf 20240423 05:17:58 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:58 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:58 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:58 2764 20548 Retry Counter: 1 Inf 20240423 05:17:58 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:58 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:58 2764 20548 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 05:17:58 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:17:58 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:58 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:58 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:58 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:58 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:58 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:58 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:58 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:58 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:58 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:58 2764 20548 Downloader returns: 15 Inf 20240423 05:17:58 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:58 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:58 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:58 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:58 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:58 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:58 2764 20548 No need to update. Inf 20240423 05:17:58 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:58 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:17:58 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:17:59 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:17:59 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:59 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:59 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:17:59 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:17:59 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:17:59 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:17:59 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:17:59 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:59 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:59 2764 20548 Unzip return [0] Inf 20240423 05:17:59 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:59 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:59 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:59 2764 20548 Retry Counter: 1 Inf 20240423 05:17:59 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:17:59 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:17:59 2764 20548 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 05:17:59 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:17:59 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:17:59 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:59 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:17:59 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:17:59 2764 20548 Start TmuUpdateEx() Inf 20240423 05:17:59 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:17:59 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:59 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:17:59 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:17:59 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:17:59 2764 20548 Downloader returns: 15 Inf 20240423 05:17:59 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:17:59 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:17:59 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:17:59 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:17:59 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:17:59 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:17:59 2764 20548 No need to update. Inf 20240423 05:17:59 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:17:59 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:00 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:00 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:00 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:00 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:00 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:00 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:00 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:00 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:00 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:00 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:00 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:00 2764 20548 Unzip return [0] Inf 20240423 05:18:00 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:00 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:00 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:00 2764 20548 Retry Counter: 1 Inf 20240423 05:18:00 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:00 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:00 2764 20548 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 05:18:00 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:18:00 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:00 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:00 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:00 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:00 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:00 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:00 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:00 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:00 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:00 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:00 2764 20548 Downloader returns: 15 Inf 20240423 05:18:00 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:00 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:00 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:00 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:00 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:00 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:01 2764 20548 No need to update. Inf 20240423 05:18:01 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:01 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:01 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:01 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:01 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:01 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:01 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:01 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:01 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:01 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:01 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:01 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:01 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:01 2764 20548 Unzip return [0] Inf 20240423 05:18:01 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:01 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:01 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:01 2764 20548 Retry Counter: 1 Inf 20240423 05:18:01 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:01 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:01 2764 20548 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 05:18:01 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:18:01 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:01 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:01 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:01 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:01 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:01 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:01 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:01 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:01 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:01 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:01 2764 20548 Downloader returns: 15 Inf 20240423 05:18:01 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:01 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:01 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:02 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:02 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:02 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:02 2764 20548 No need to update. Inf 20240423 05:18:02 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:02 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:02 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:02 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:02 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:02 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:02 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:02 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:02 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:02 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:02 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:02 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:02 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:02 2764 20548 Unzip return [0] Inf 20240423 05:18:02 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:02 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:02 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:02 2764 20548 Retry Counter: 1 Inf 20240423 05:18:02 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:02 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:02 2764 20548 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 05:18:02 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:02 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:02 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:02 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:02 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:02 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:02 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:02 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:02 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:02 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:02 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:02 2764 20548 Downloader returns: 15 Inf 20240423 05:18:02 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:03 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:03 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:03 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:03 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:03 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:03 2764 20548 No need to update. Inf 20240423 05:18:03 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:03 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:03 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:03 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:03 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:03 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:03 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:03 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:03 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:03 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:03 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:03 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:03 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:03 2764 20548 Unzip return [0] Inf 20240423 05:18:03 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:03 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:03 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:03 2764 20548 Retry Counter: 1 Inf 20240423 05:18:03 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:03 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:03 2764 20548 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 05:18:03 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:03 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:03 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:03 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:03 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:03 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:03 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:03 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:03 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:03 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:03 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:03 2764 20548 Downloader returns: 15 Inf 20240423 05:18:03 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:03 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:04 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:04 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:04 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:04 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:04 2764 20548 No need to update. Inf 20240423 05:18:04 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:04 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:04 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:04 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:04 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:04 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:04 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:04 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:04 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:04 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:04 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:04 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:04 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:04 2764 20548 Unzip return [0] Inf 20240423 05:18:04 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:04 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:04 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:04 2764 20548 Retry Counter: 1 Inf 20240423 05:18:04 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:04 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:04 2764 20548 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 05:18:04 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:04 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:04 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:04 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:04 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:04 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:04 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:04 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:04 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:04 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:04 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:04 2764 20548 Downloader returns: 15 Inf 20240423 05:18:04 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:04 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:05 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:05 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:05 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:05 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:05 2764 20548 No need to update. Inf 20240423 05:18:05 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:05 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:05 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:05 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:05 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:05 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:05 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:05 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:05 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:05 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:05 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:05 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:05 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:05 2764 20548 Unzip return [0] Inf 20240423 05:18:05 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:05 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:05 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:05 2764 20548 Retry Counter: 1 Inf 20240423 05:18:05 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:05 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:05 2764 20548 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 05:18:05 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:05 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:05 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:05 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:05 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:05 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:05 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:05 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:05 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:05 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:05 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:05 2764 20548 Downloader returns: 15 Inf 20240423 05:18:05 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:05 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:06 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:06 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:06 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:06 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:06 2764 20548 No need to update. Inf 20240423 05:18:06 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:06 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:06 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:06 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:06 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:06 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:06 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:06 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:06 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:06 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:06 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:06 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:06 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:06 2764 20548 Unzip return [0] Inf 20240423 05:18:06 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:06 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:06 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:06 2764 20548 Retry Counter: 1 Inf 20240423 05:18:06 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:06 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:06 2764 20548 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 05:18:06 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:06 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:06 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:06 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:06 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:06 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:06 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:06 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:06 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:06 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:06 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:06 2764 20548 Downloader returns: 15 Inf 20240423 05:18:07 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:07 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:07 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:07 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:07 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:07 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:07 2764 20548 No need to update. Inf 20240423 05:18:07 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:07 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:07 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:07 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:07 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:07 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:07 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:07 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:07 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:07 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:07 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:07 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:07 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:07 2764 20548 Unzip return [0] Inf 20240423 05:18:07 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:07 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:07 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:07 2764 20548 Retry Counter: 1 Inf 20240423 05:18:07 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:07 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:07 2764 20548 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 05:18:07 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:18:07 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:07 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:07 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:07 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:07 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:07 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:07 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:08 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:08 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:08 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:08 2764 20548 Downloader returns: 15 Inf 20240423 05:18:08 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:08 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:08 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:08 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:08 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:08 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:08 2764 20548 No need to update. Inf 20240423 05:18:08 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:08 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:08 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:08 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:08 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:08 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:08 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:08 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:08 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:08 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:08 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:08 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:08 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:08 2764 20548 Unzip return [0] Inf 20240423 05:18:08 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:08 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:08 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:08 2764 20548 Retry Counter: 1 Inf 20240423 05:18:08 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:08 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:08 2764 20548 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 05:18:08 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:18:08 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:08 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:08 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:08 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:09 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:09 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:09 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:09 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:09 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:09 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:09 2764 20548 Downloader returns: 15 Inf 20240423 05:18:09 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:09 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:09 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:09 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:09 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:09 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:09 2764 20548 No need to update. Inf 20240423 05:18:09 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:09 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:09 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:09 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:09 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:09 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:09 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:09 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:09 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:09 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:09 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:09 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:09 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:09 2764 20548 Unzip return [0] Inf 20240423 05:18:09 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:09 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:09 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:09 2764 20548 Retry Counter: 1 Inf 20240423 05:18:09 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:09 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:09 2764 20548 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 05:18:09 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:09 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:09 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:10 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:10 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:10 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:10 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:10 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:10 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:10 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:10 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:10 2764 20548 Downloader returns: 15 Inf 20240423 05:18:10 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:10 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:10 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:10 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:10 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:10 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:10 2764 20548 No need to update. Inf 20240423 05:18:10 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:10 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:10 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:10 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:10 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:10 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:10 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:10 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:10 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:10 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:10 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:10 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:10 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:10 2764 20548 Unzip return [0] Inf 20240423 05:18:10 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:10 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:10 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:10 2764 20548 Retry Counter: 1 Inf 20240423 05:18:10 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:10 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:10 2764 20548 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 05:18:10 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:18:11 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:11 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:11 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:11 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:11 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:11 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:11 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:11 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:11 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:11 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:11 2764 20548 Downloader returns: 15 Inf 20240423 05:18:11 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:11 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:11 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:11 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:11 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:11 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:11 2764 20548 No need to update. Inf 20240423 05:18:11 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:11 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:11 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:11 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:11 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:11 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:11 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:11 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:11 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:11 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:11 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:11 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:11 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:11 2764 20548 Unzip return [0] Inf 20240423 05:18:11 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:11 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:11 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:11 2764 20548 Retry Counter: 1 Inf 20240423 05:18:11 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:11 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:12 2764 20548 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 05:18:12 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:18:12 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:12 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:12 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:12 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:12 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:12 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:12 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:12 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:12 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:12 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:12 2764 20548 Downloader returns: 15 Inf 20240423 05:18:12 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:12 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:12 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:12 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:12 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:12 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:12 2764 20548 No need to update. Inf 20240423 05:18:12 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:12 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:12 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:12 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:12 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:12 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:12 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:12 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:12 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:12 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:12 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:12 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:12 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:12 2764 20548 Unzip return [0] Inf 20240423 05:18:12 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:12 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:12 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:12 2764 20548 Retry Counter: 1 Inf 20240423 05:18:12 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:13 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:13 2764 20548 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 05:18:13 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:18:13 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:13 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:13 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:13 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:13 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:13 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:13 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:13 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:13 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:13 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:13 2764 20548 Downloader returns: 15 Inf 20240423 05:18:13 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:13 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:13 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:13 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:13 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:13 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:13 2764 20548 No need to update. Inf 20240423 05:18:13 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:13 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:13 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:13 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:13 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:13 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:13 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:13 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:13 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:13 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:13 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:13 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:13 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:13 2764 20548 Unzip return [0] Inf 20240423 05:18:13 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:14 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:14 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:14 2764 20548 Retry Counter: 1 Inf 20240423 05:18:14 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:14 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:14 2764 20548 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 05:18:14 2764 20548 local version is newer, do not duplicate it. Inf 20240423 05:18:14 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:14 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:14 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:14 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:14 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:14 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:14 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:14 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:14 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:14 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:14 2764 20548 Downloader returns: 15 Inf 20240423 05:18:14 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:14 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:14 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:14 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:14 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:14 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:14 2764 20548 No need to update. Inf 20240423 05:18:14 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:14 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:14 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:14 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:14 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:14 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:14 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:14 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:14 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:14 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:14 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:14 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:14 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:15 2764 20548 Unzip return [0] Inf 20240423 05:18:15 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:15 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:15 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:15 2764 20548 Retry Counter: 1 Inf 20240423 05:18:15 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:15 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:15 2764 20548 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 05:18:15 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:15 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:15 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:15 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:15 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:15 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:15 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:15 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:15 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:15 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:15 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:15 2764 20548 Downloader returns: 15 Inf 20240423 05:18:15 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:15 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:15 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:15 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:15 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:15 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:15 2764 20548 No need to update. Inf 20240423 05:18:15 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:15 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:15 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:15 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:15 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:15 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:15 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:15 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:15 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:15 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:15 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:16 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:16 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:16 2764 20548 Unzip return [0] Inf 20240423 05:18:16 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:16 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:16 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:16 2764 20548 Retry Counter: 1 Inf 20240423 05:18:16 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:16 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:16 2764 20548 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 05:18:16 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:16 2764 20548 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 05:18:16 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:16 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:16 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:16 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:16 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:16 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:16 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:16 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:16 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:16 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:16 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:16 2764 20548 Downloader returns: 15 Inf 20240423 05:18:16 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:16 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:16 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:16 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:16 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:16 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:16 2764 20548 No need to update. Inf 20240423 05:18:16 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:16 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:16 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:16 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:16 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:16 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:16 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:16 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:16 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:17 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:17 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:17 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:17 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:17 2764 20548 Unzip return [0] Inf 20240423 05:18:17 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:17 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:17 2764 20548 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 05:18:17 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:17 2764 20548 Retry Counter: 1 Inf 20240423 05:18:17 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:17 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:17 2764 20548 ignore item[2][0x22000040][L0][P0] Inf 20240423 05:18:17 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:17 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:17 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:17 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:17 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:17 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:17 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:17 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:17 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:17 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:17 2764 20548 Downloader returns: 15 Inf 20240423 05:18:17 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:17 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:17 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:17 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:17 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:17 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:17 2764 20548 No need to update. Inf 20240423 05:18:17 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:17 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:17 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:17 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:17 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:17 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:17 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:17 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:17 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:18 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:18 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:18 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:18 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:18 2764 20548 Unzip return [0] Inf 20240423 05:18:18 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:18 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:18 2764 20548 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 05:18:18 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:18 2764 20548 Retry Counter: 1 Inf 20240423 05:18:18 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:18 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:18 2764 20548 ignore item[2][0x22000080][L0][P0] Inf 20240423 05:18:18 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:18 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:18 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:18 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:18 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:18 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:18 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:18 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:18 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:18 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:18 2764 20548 Downloader returns: 15 Inf 20240423 05:18:18 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:18 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:18 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:18 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:18 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:18 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:18 2764 20548 No need to update. Inf 20240423 05:18:18 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:18 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:18 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:18 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:18 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:18 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:18 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:18 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:19 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:19 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:19 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:19 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:19 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:19 2764 20548 Unzip return [0] Inf 20240423 05:18:19 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:19 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:19 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:19 2764 20548 Retry Counter: 1 Inf 20240423 05:18:19 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:19 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:19 2764 20548 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 05:18:19 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:19 2764 20548 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 05:18:19 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:19 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:19 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:19 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:19 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:19 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:19 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:19 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:19 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:19 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:19 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:19 2764 20548 Downloader returns: 15 Inf 20240423 05:18:19 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:19 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:19 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:19 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:19 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:19 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:19 2764 20548 No need to update. Inf 20240423 05:18:19 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:19 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:19 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:19 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:20 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:20 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:20 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:20 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:20 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:20 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:20 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:20 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:20 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:20 2764 20548 Unzip return [0] Inf 20240423 05:18:20 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:20 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:20 2764 20548 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 05:18:20 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:20 2764 20548 Retry Counter: 1 Inf 20240423 05:18:20 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:20 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:20 2764 20548 ignore item[2][0x22000100][L0][P0] Inf 20240423 05:18:20 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:20 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:20 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:20 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:20 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:20 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:20 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:20 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:20 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:20 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:20 2764 20548 Downloader returns: 15 Inf 20240423 05:18:20 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:20 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:20 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:20 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:20 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:20 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:20 2764 20548 No need to update. Inf 20240423 05:18:20 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:20 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:20 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:20 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:21 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:21 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:21 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:21 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:21 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:21 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:21 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:21 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:21 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:21 2764 20548 Unzip return [0] Inf 20240423 05:18:21 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:21 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:21 2764 20548 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 05:18:21 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:21 2764 20548 Retry Counter: 1 Inf 20240423 05:18:21 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:21 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:21 2764 20548 ignore item[2][0x22000200][L0][P0] Inf 20240423 05:18:21 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:21 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:21 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:21 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:21 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:21 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:21 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:21 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:21 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:21 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:21 2764 20548 Downloader returns: 15 Inf 20240423 05:18:21 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:21 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:21 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:21 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:21 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:21 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:21 2764 20548 No need to update. Inf 20240423 05:18:21 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:21 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:21 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:22 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:22 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:22 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:22 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:22 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:22 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:22 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:22 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:22 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:22 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:22 2764 20548 Unzip return [0] Inf 20240423 05:18:22 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:22 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:22 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:22 2764 20548 Retry Counter: 1 Inf 20240423 05:18:22 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:22 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:22 2764 20548 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 05:18:22 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:22 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:22 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:22 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:22 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:22 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:22 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:22 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:22 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:22 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:22 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:22 2764 20548 Downloader returns: 15 Inf 20240423 05:18:22 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:22 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:22 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:22 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:22 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:22 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:22 2764 20548 No need to update. Inf 20240423 05:18:23 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:23 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:23 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:23 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:23 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:23 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:23 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:23 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:23 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:23 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:23 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:23 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:23 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:23 2764 20548 Unzip return [0] Inf 20240423 05:18:23 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:23 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:23 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:23 2764 20548 Retry Counter: 1 Inf 20240423 05:18:23 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:23 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:23 2764 20548 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 05:18:23 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:23 2764 20548 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 05:18:23 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:23 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:23 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:23 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:23 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:23 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:23 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:23 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:23 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:23 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:23 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:23 2764 20548 Downloader returns: 15 Inf 20240423 05:18:23 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:23 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:23 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:23 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:24 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:24 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:24 2764 20548 No need to update. Inf 20240423 05:18:24 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:24 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:24 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:24 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:24 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:24 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:24 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:24 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:24 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:24 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:24 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:24 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:24 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:24 2764 20548 Unzip return [0] Inf 20240423 05:18:24 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:24 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:24 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:24 2764 20548 Retry Counter: 1 Inf 20240423 05:18:24 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:24 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:24 2764 20548 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 05:18:24 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:24 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:24 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:24 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:24 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:24 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:24 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:24 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:24 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:24 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:24 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:24 2764 20548 Downloader returns: 15 Inf 20240423 05:18:24 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:24 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:24 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:25 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:25 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:25 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:25 2764 20548 No need to update. Inf 20240423 05:18:25 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:25 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:25 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:25 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:25 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:25 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:25 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:25 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:25 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:25 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:25 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:25 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:25 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:25 2764 20548 Unzip return [0] Inf 20240423 05:18:25 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:25 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:25 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:25 2764 20548 Retry Counter: 1 Inf 20240423 05:18:25 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:25 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:25 2764 20548 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 05:18:25 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:25 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:25 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:25 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:25 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:25 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:25 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:25 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:25 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:25 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:25 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:25 2764 20548 Downloader returns: 15 Inf 20240423 05:18:25 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:26 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:26 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:26 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:26 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:26 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:26 2764 20548 No need to update. Inf 20240423 05:18:26 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:26 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:26 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:26 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:26 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:26 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:26 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:26 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:26 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:26 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:26 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:26 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:26 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:26 2764 20548 Unzip return [0] Inf 20240423 05:18:26 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:26 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:26 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:26 2764 20548 Retry Counter: 1 Inf 20240423 05:18:26 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:26 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:26 2764 20548 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 05:18:26 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:26 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:26 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:26 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:26 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:26 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:26 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:26 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:26 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:26 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:27 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:27 2764 20548 Downloader returns: 15 Inf 20240423 05:18:27 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:27 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:27 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:27 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:27 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:27 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:27 2764 20548 No need to update. Inf 20240423 05:18:27 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:27 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:27 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:27 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:27 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:27 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:27 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:27 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:27 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:27 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:27 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:27 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:27 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:27 2764 20548 Unzip return [0] Inf 20240423 05:18:27 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:27 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:27 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:27 2764 20548 Retry Counter: 1 Inf 20240423 05:18:27 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:27 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:27 2764 20548 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 05:18:27 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:27 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:27 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:27 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:27 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:27 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:27 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:27 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:27 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:28 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:28 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:28 2764 20548 Downloader returns: 15 Inf 20240423 05:18:28 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:28 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:28 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:28 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:28 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:28 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:28 2764 20548 No need to update. Inf 20240423 05:18:28 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:28 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:28 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:28 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:28 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:28 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:28 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:28 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:28 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:28 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:28 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:28 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:28 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:28 2764 20548 Unzip return [0] Inf 20240423 05:18:28 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:28 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:28 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:28 2764 20548 Retry Counter: 1 Inf 20240423 05:18:28 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:28 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:28 2764 20548 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 05:18:28 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:28 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:28 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:28 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:28 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:28 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:28 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:28 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:28 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:29 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:29 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:29 2764 20548 Downloader returns: 15 Inf 20240423 05:18:29 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:29 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:29 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:29 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:29 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:29 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:29 2764 20548 No need to update. Inf 20240423 05:18:29 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:29 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:29 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:29 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:29 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:29 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:29 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:29 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:29 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:29 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:29 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:29 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:29 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:29 2764 20548 Unzip return [0] Inf 20240423 05:18:29 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:29 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:29 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:29 2764 20548 Retry Counter: 1 Inf 20240423 05:18:29 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:29 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:29 2764 20548 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 05:18:29 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:29 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:29 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:29 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:29 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:29 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:30 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:30 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:30 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:30 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:30 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:30 2764 20548 Downloader returns: 15 Inf 20240423 05:18:30 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:30 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:30 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:30 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:30 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:30 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:30 2764 20548 No need to update. Inf 20240423 05:18:30 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:30 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:30 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:30 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:30 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:30 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:30 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:30 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:30 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:30 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:30 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:30 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:30 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:30 2764 20548 Unzip return [0] Inf 20240423 05:18:30 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:30 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:30 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:30 2764 20548 Retry Counter: 1 Inf 20240423 05:18:30 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:30 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:30 2764 20548 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 05:18:30 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:30 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:30 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:30 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:30 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:31 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:31 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:31 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:31 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:31 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:31 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:31 2764 20548 Downloader returns: 15 Inf 20240423 05:18:31 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:31 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:31 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:31 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:31 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:31 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:31 2764 20548 No need to update. Inf 20240423 05:18:31 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:31 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:31 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:31 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:31 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:31 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:31 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:31 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:31 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:31 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:31 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:31 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:31 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:31 2764 20548 Unzip return [0] Inf 20240423 05:18:31 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:31 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:31 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:31 2764 20548 Retry Counter: 1 Inf 20240423 05:18:31 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:31 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:31 2764 20548 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 05:18:31 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:31 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:31 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:32 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:32 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:32 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:32 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:32 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:32 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:32 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:32 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:32 2764 20548 Downloader returns: 15 Inf 20240423 05:18:32 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:32 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:32 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:32 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:32 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:32 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:32 2764 20548 No need to update. Inf 20240423 05:18:32 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:32 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:32 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:32 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:32 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:32 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:32 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:32 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:32 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:32 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:32 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:32 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:32 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:32 2764 20548 Unzip return [0] Inf 20240423 05:18:32 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:32 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:32 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:32 2764 20548 Retry Counter: 1 Inf 20240423 05:18:32 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:32 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:32 2764 20548 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 05:18:32 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:32 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:33 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:33 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:33 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:33 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:33 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:33 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:33 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:33 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:33 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:33 2764 20548 Downloader returns: 15 Inf 20240423 05:18:33 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:33 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:33 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:33 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:33 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:33 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:33 2764 20548 No need to update. Inf 20240423 05:18:33 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:33 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:33 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:33 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:33 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:33 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:33 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:33 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:33 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:33 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:33 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:33 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:33 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:33 2764 20548 Unzip return [0] Inf 20240423 05:18:33 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:33 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:33 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:33 2764 20548 Retry Counter: 1 Inf 20240423 05:18:33 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:33 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:33 2764 20548 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 05:18:33 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:34 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:34 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:34 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:34 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:34 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:34 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:34 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:34 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:34 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:34 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:34 2764 20548 Downloader returns: 15 Inf 20240423 05:18:34 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:34 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:34 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:34 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:34 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:34 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:34 2764 20548 No need to update. Inf 20240423 05:18:34 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:34 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:34 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:34 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:34 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:34 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:34 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:34 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:34 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:34 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:34 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:34 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:34 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:34 2764 20548 Unzip return [0] Inf 20240423 05:18:34 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:34 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:34 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:34 2764 20548 Retry Counter: 1 Inf 20240423 05:18:34 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:34 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:34 2764 20548 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 05:18:34 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:35 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:35 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:35 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:35 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:35 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:35 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:35 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:35 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:35 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:35 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:35 2764 20548 Downloader returns: 15 Inf 20240423 05:18:35 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:35 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:35 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:35 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:35 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:35 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:35 2764 20548 downloading signature files... Inf 20240423 05:18:35 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 05:18:35 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:35 2764 20548 download signature files done Inf 20240423 05:18:35 2764 20548 start check signed info (no file size or digest check here)... Inf 20240423 05:18:35 2764 20548 Verfiy by new cert success. Inf 20240423 05:18:35 2764 20548 check signed info for all patch files done. (no digest check here) Inf 20240423 05:18:35 2764 20548 ActiveUpdate start download patch files... Inf 20240423 05:18:35 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 05:18:35 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:35 2764 20548 Download all patch files success, checking ... Inf 20240423 05:18:35 2764 20548 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 05:18:35 2764 20548 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 05:18:35 2764 20548 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\AU_Down\pattern\Url00032.012.zip] Inf 20240423 05:18:35 2764 20548 Verfiy by new cert success. Inf 20240423 05:18:35 2764 20548 Check over, All files are OK. Inf 20240423 05:18:35 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\3\1208222038] Inf 20240423 05:18:35 2764 20548 Unzip return [0] Inf 20240423 05:18:35 2764 20548 Create AuPatch.ini .... Inf 20240423 05:18:35 2764 20548 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 05:18:35 2764 20548 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548" 1 Inf 20240423 05:18:35 2764 20548 Create patch.exe OK. Inf 20240423 05:18:35 896 25632 Local machine time zone is GMT 2 Inf 20240423 05:18:36 896 25632 Current log level is 5 Inf 20240423 05:18:36 896 25632 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 05:18:36 896 25632 AuPatch Action: update. Inf 20240423 05:18:36 896 25632 update: update with new patch agent. Inf 20240423 05:18:36 896 25632 No patchagent. Use default patchagent inside AU Inf 20240423 05:18:36 896 25632 Call PatchAgent StartAction with: void. Inf 20240423 05:18:36 896 25632 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 05:18:36 896 25632 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 05:18:36 896 25632 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 05:18:36 896 25632 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 05:18:36 896 25632 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 05:18:36 896 25632 Call PatchAgent EndAction with: void Inf 20240423 05:18:36 896 25632 mergeBackupIni: backup needed. Inf 20240423 05:18:36 896 25632 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 05:18:36 896 25632 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 05:18:36 896 25632 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 05:18:36 896 25632 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 05:18:36 896 25632 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 05:18:36 896 25632 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 Count of OverWritten Files[0] Inf 20240423 05:18:36 896 25632 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 05:18:36 896 25632 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 05:18:36 896 25632 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 05:18:36 896 25632 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 05:18:36 896 25632 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 05:18:36 896 25632 mergeBackupIni: done. Inf 20240423 05:18:36 896 25632 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\AuResult.ini), status = 0 Inf 20240423 05:18:36 896 25632 AuPatch end. Inf 20240423 05:18:36 2764 20548 there is no au.db or invalid, will skip send report Inf 20240423 05:18:36 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:36 2764 20548 UpdateManager endwith 0 (0): Success Inf 20240423 05:18:36 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:36 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:36 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:36 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:36 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:36 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:36 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:36 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:36 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:37 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:37 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:37 2764 20548 Unzip return [0] Inf 20240423 05:18:37 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:37 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:37 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:37 2764 20548 Retry Counter: 1 Inf 20240423 05:18:37 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:37 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:37 2764 20548 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 05:18:37 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:37 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:37 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:37 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:37 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:37 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:37 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:37 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:37 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:37 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:37 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:37 2764 20548 Downloader returns: 15 Inf 20240423 05:18:37 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:37 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:37 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:37 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:37 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:37 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:37 2764 20548 No need to update. Inf 20240423 05:18:37 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:37 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:37 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:37 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:37 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:37 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:37 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:37 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:37 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:37 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:38 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:38 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:38 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:38 2764 20548 Unzip return [0] Inf 20240423 05:18:38 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:38 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:38 2764 20548 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 05:18:38 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:38 2764 20548 Retry Counter: 1 Inf 20240423 05:18:38 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:38 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:38 2764 20548 ignore item[3][0x48040166][L0][P0] Inf 20240423 05:18:38 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:38 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:38 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:38 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:38 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:38 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:38 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:38 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:38 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:38 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:38 2764 20548 Downloader returns: 15 Inf 20240423 05:18:38 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:38 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:38 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:38 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:38 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:38 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:38 2764 20548 No need to update. Inf 20240423 05:18:38 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:38 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:38 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:38 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:38 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:38 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:38 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:38 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:38 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:38 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:39 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:39 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:39 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:39 2764 20548 Unzip return [0] Inf 20240423 05:18:39 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:39 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:39 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:39 2764 20548 Retry Counter: 1 Inf 20240423 05:18:39 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:39 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:39 2764 20548 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 05:18:39 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:39 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:39 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:39 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:39 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:39 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:39 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:39 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:39 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:39 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:39 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:39 2764 20548 Downloader returns: 15 Inf 20240423 05:18:39 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:39 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:39 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:39 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:39 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:39 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:39 2764 20548 No need to update. Inf 20240423 05:18:39 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:39 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:39 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:39 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:39 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:39 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:39 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:39 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:39 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:40 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:40 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:40 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:40 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:40 2764 20548 Unzip return [0] Inf 20240423 05:18:40 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:40 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:40 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:40 2764 20548 Retry Counter: 1 Inf 20240423 05:18:40 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:40 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:40 2764 20548 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 05:18:40 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:40 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:40 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:40 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:40 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:40 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:40 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:40 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:40 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:40 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:40 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:40 2764 20548 Downloader returns: 15 Inf 20240423 05:18:40 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:40 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:40 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:40 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:40 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:40 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:40 2764 20548 No need to update. Inf 20240423 05:18:40 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:40 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:40 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:40 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:40 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:40 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:40 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:40 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:40 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:41 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:41 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:41 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:41 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:41 2764 20548 Unzip return [0] Inf 20240423 05:18:41 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:41 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:41 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:41 2764 20548 Retry Counter: 1 Inf 20240423 05:18:41 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:41 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:41 2764 20548 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 05:18:41 2764 20548 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 05:18:41 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:41 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:41 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:41 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:41 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:41 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:41 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:41 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:41 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:41 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:41 2764 20548 Downloader returns: 15 Inf 20240423 05:18:41 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:41 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:41 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:41 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:41 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:41 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:41 2764 20548 No need to update. Inf 20240423 05:18:41 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:41 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:41 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:42 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:42 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:42 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:42 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:42 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:42 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:42 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:42 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:42 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:42 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:42 2764 20548 Unzip return [0] Inf 20240423 05:18:42 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:42 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:42 2764 20548 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 05:18:42 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:42 2764 20548 Retry Counter: 1 Inf 20240423 05:18:42 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:42 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:42 2764 20548 ignore item[3][0x48040243][L0][P0] Inf 20240423 05:18:42 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:42 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:42 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:42 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:42 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:42 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:42 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:42 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:42 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:42 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:42 2764 20548 Downloader returns: 15 Inf 20240423 05:18:42 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:42 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:42 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:42 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:43 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:43 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:43 2764 20548 No need to update. Inf 20240423 05:18:43 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:43 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:43 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:43 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:43 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:43 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:43 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:43 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:43 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:43 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:43 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:43 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:43 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:43 2764 20548 Unzip return [0] Inf 20240423 05:18:43 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:43 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:43 2764 20548 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 05:18:43 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:43 2764 20548 Retry Counter: 1 Inf 20240423 05:18:43 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:43 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:43 2764 20548 ignore item[3][0x48040241][L0][P0] Inf 20240423 05:18:43 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:43 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:43 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:43 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:43 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:43 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:43 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:43 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:43 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:43 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:43 2764 20548 Downloader returns: 15 Inf 20240423 05:18:43 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:44 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:44 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:44 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:44 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:44 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:44 2764 20548 No need to update. Inf 20240423 05:18:44 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:44 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:44 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:44 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:44 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:44 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:44 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:44 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:44 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:44 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:44 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:44 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:44 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:44 2764 20548 Unzip return [0] Inf 20240423 05:18:44 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:44 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:44 2764 20548 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 05:18:44 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:44 2764 20548 Retry Counter: 1 Inf 20240423 05:18:44 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:44 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:44 2764 20548 ignore item[3][0x48040240][L0][P0] Inf 20240423 05:18:44 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:44 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:44 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:44 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:44 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:44 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:44 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:44 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:44 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:44 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:45 2764 20548 Downloader returns: 15 Inf 20240423 05:18:45 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:45 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:45 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:45 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:45 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:45 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:45 2764 20548 No need to update. Inf 20240423 05:18:45 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:45 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:45 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:18:45 2764 20548 Start TmuDuplicateEx() Inf 20240423 05:18:45 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:45 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:45 2764 20548 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Inf 20240423 05:18:45 2764 20548 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 05:18:45 2764 20548 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 05:18:45 2764 20548 TmSecureHandler call SSL_shutdown(). Inf 20240423 05:18:45 2764 20548 TmSecureHandler call SSL_shutdown() end. Inf 20240423 05:18:45 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:45 2764 20548 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:45 2764 20548 Unzip return [0] Inf 20240423 05:18:45 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:45 2764 20548 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:45 2764 20548 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 05:18:45 2764 20548 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:45 2764 20548 Retry Counter: 1 Inf 20240423 05:18:45 2764 20548 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 05:18:45 2764 20548 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini.tmp Inf 20240423 05:18:45 2764 20548 ignore item[3][0x48040237][L0][P0] Inf 20240423 05:18:45 2764 20548 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 05:18:45 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:45 2764 20548 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 05:18:45 2764 20548 End TmuDuplicateEx() ------------------------------ Inf 20240423 05:18:45 2764 20548 Start TmuUpdateEx() Inf 20240423 05:18:45 2764 20548 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 05:18:46 2764 20548 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:46 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\ini_xml.zip]... Err 20240423 05:18:46 2764 20548 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 05:18:46 2764 20548 TmDownloader: Local file can not been opend Err 20240423 05:18:46 2764 20548 Downloader returns: 15 Inf 20240423 05:18:46 2764 20548 Download ini_xml.zip fail, try plain file. Inf 20240423 05:18:46 2764 20548 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini]... Inf 20240423 05:18:46 2764 20548 TmDownloader: Succeeded getting the file Inf 20240423 05:18:46 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Err 20240423 05:18:46 2764 20548 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 05:18:46 2764 20548 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548\server.ini Inf 20240423 05:18:46 2764 20548 No need to update. Inf 20240423 05:18:46 2764 20548 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_20548] Inf 20240423 05:18:46 2764 20548 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 05:18:46 2764 20548 End TmuUpdateEx() ------------------------------ Inf 20240423 05:23:27 2764 20548 release context for thread: 20548 ------------------------------ Inf 20240423 06:17:11 2764 8032 new context for thread: 8032 ------------------------------ Inf 20240423 06:17:11 2764 8032 Set key[CheckFileSignature] value[1] Inf 20240423 06:17:11 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:11 2764 8032 Set key[AC_Code] value[************] Inf 20240423 06:17:11 2764 8032 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 06:17:11 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:11 2764 8032 Set key[InfoHttpsLevel] value[1] Inf 20240423 06:17:11 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:11 2764 8032 Set key[FileHttpsLevel] value[1] Inf 20240423 06:17:11 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:11 2764 8032 Set key[SocketTimeout] value[120] Inf 20240423 06:17:11 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:11 2764 8032 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 06:17:11 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:12 2764 8032 Get key: [SocketTimeout] Inf 20240423 06:17:12 2764 8032 value: [120] ------------------------------ Inf 20240423 06:17:12 2764 8032 Set key[SocketTimeout] value[12] Inf 20240423 06:17:12 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:12 2764 8032 Start TmuGetUpdateInfo() Inf 20240423 06:17:12 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:12 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:12 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:12 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:12 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:12 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:12 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:12 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:12 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:12 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:12 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:12 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:12 2764 8032 Unzip return [0] Inf 20240423 06:17:12 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:12 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:12 2764 8032 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 06:17:12 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 06:17:12 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi295.zip] Inf 20240423 06:17:12 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 06:17:12 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 06:17:12 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143864], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[276000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_276000.zip] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 06:17:13 2764 8032 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 06:17:14 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:14 2764 8032 UpdateManager endwith 0 (0): Success Inf 20240423 06:17:14 2764 8032 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 06:17:14 2764 8032 Set key[SocketTimeout] value[120] Inf 20240423 06:17:14 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:14 2764 8032 Set key[KeptPatternMaxCount] value[7] Inf 20240423 06:17:14 2764 8032 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 06:17:14 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:14 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:14 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:14 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:14 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:14 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:14 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:14 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:14 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:14 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:14 2764 8032 Unzip return [0] Inf 20240423 06:17:14 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:14 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:14 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:14 2764 8032 Retry Counter: 1 Inf 20240423 06:17:14 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:14 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:14 2764 8032 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 06:17:14 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:14 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:14 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:14 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:14 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:14 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:14 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:14 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:14 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:14 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:15 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:15 2764 8032 Downloader returns: 15 Inf 20240423 06:17:15 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:15 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:15 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:15 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:15 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:15 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:15 2764 8032 No need to update. Inf 20240423 06:17:15 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:15 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:15 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:15 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:15 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:15 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:15 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:15 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:15 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:15 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:15 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:15 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:15 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:15 2764 8032 Unzip return [0] Inf 20240423 06:17:15 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:15 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:15 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:15 2764 8032 Retry Counter: 1 Inf 20240423 06:17:16 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:16 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:16 2764 8032 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 06:17:16 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:16 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:16 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:16 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:16 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:16 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:16 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:16 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:16 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:16 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:16 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:16 2764 8032 Downloader returns: 15 Inf 20240423 06:17:16 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:16 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:16 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:16 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:16 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:16 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:16 2764 8032 No need to update. Inf 20240423 06:17:16 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:16 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:16 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:17 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:17 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:17 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:17 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:17 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:17 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:17 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:17 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:17 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:17 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:17 2764 8032 Unzip return [0] Inf 20240423 06:17:17 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:17 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:17 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:17 2764 8032 Retry Counter: 1 Inf 20240423 06:17:17 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:17 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:17 2764 8032 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 06:17:17 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:17 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:17 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:17 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:17 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:17 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:17 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:17 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:17 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:17 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:17 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:17 2764 8032 Downloader returns: 15 Inf 20240423 06:17:17 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:17 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:17 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:17 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:17 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:17 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:17 2764 8032 No need to update. Inf 20240423 06:17:17 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:17 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:17 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:18 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:18 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:18 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:18 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:18 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:18 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:18 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:18 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:18 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:18 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:18 2764 8032 Unzip return [0] Inf 20240423 06:17:18 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:18 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:18 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:18 2764 8032 Retry Counter: 1 Inf 20240423 06:17:18 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:18 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:18 2764 8032 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 06:17:18 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:18 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:18 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:18 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:18 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:18 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:18 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:18 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:18 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:18 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:18 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:18 2764 8032 Downloader returns: 15 Inf 20240423 06:17:18 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:18 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:18 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:18 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:18 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:18 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:18 2764 8032 No need to update. Inf 20240423 06:17:18 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:18 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:18 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:19 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:19 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:19 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:19 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:19 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:19 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:19 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:19 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:19 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:19 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:19 2764 8032 Unzip return [0] Inf 20240423 06:17:19 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:19 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:19 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:19 2764 8032 Retry Counter: 1 Inf 20240423 06:17:19 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:19 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:19 2764 8032 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 06:17:19 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:19 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:19 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:19 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:19 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:19 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:19 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:19 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:19 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:19 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:19 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:19 2764 8032 Downloader returns: 15 Inf 20240423 06:17:19 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:19 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:19 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:20 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:20 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:20 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:20 2764 8032 No need to update. Inf 20240423 06:17:20 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:20 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:20 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:20 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:20 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:20 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:20 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:20 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:20 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:20 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:20 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:20 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:20 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:20 2764 8032 Unzip return [0] Inf 20240423 06:17:20 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:20 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:20 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:20 2764 8032 Retry Counter: 1 Inf 20240423 06:17:20 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:20 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:20 2764 8032 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 06:17:20 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:20 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:20 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:20 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:21 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:21 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:21 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:21 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:21 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:21 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:21 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:21 2764 8032 Downloader returns: 15 Inf 20240423 06:17:21 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:21 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:21 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:21 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:21 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:21 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:21 2764 8032 No need to update. Inf 20240423 06:17:21 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:21 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:21 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:21 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:21 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:21 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:21 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:21 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:21 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:21 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:21 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:21 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:21 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:21 2764 8032 Unzip return [0] Inf 20240423 06:17:21 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:21 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:21 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:21 2764 8032 Retry Counter: 1 Inf 20240423 06:17:21 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:21 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:21 2764 8032 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 06:17:21 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:21 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:21 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:22 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:22 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:22 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:22 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:22 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:22 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:22 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:22 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:22 2764 8032 Downloader returns: 15 Inf 20240423 06:17:22 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:22 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:22 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:22 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:22 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:22 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:22 2764 8032 No need to update. Inf 20240423 06:17:22 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:22 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:22 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:22 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:22 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:22 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:22 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:22 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:22 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:22 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:22 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:22 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:22 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:22 2764 8032 Unzip return [0] Inf 20240423 06:17:22 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:22 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:22 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:22 2764 8032 Retry Counter: 1 Inf 20240423 06:17:22 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:22 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:22 2764 8032 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 06:17:22 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:22 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:23 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:23 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:23 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:23 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:23 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:23 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:23 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:23 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:23 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:23 2764 8032 Downloader returns: 15 Inf 20240423 06:17:23 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:23 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:23 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:23 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:23 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:23 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:23 2764 8032 No need to update. Inf 20240423 06:17:23 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:23 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:23 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:23 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:23 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:23 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:23 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:23 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:23 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:23 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:23 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:23 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:23 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:23 2764 8032 Unzip return [0] Inf 20240423 06:17:23 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:23 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:23 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:23 2764 8032 Retry Counter: 1 Inf 20240423 06:17:23 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:23 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:23 2764 8032 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 06:17:23 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:23 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:23 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:23 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:23 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:24 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:24 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:24 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:24 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:24 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:24 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:24 2764 8032 Downloader returns: 15 Inf 20240423 06:17:24 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:24 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:24 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:24 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:24 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:24 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:24 2764 8032 No need to update. Inf 20240423 06:17:24 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:24 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:24 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:24 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:24 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:24 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:24 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:24 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:24 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:24 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:24 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:24 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:24 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:24 2764 8032 Unzip return [0] Inf 20240423 06:17:24 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:24 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:24 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:24 2764 8032 Retry Counter: 1 Inf 20240423 06:17:24 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:24 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:24 2764 8032 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 06:17:24 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:24 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:24 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:24 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:24 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:24 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:24 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:25 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:25 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:25 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:25 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:25 2764 8032 Downloader returns: 15 Inf 20240423 06:17:25 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:25 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:25 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:25 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:25 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:25 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:25 2764 8032 No need to update. Inf 20240423 06:17:25 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:25 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:25 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:25 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:25 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:25 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:25 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:25 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:25 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:25 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:25 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:25 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:25 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:25 2764 8032 Unzip return [0] Inf 20240423 06:17:25 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:25 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:25 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:25 2764 8032 Retry Counter: 1 Inf 20240423 06:17:25 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:25 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:25 2764 8032 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 06:17:25 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:25 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:25 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:25 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:25 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:25 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:25 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:25 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:25 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:25 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:26 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:26 2764 8032 Downloader returns: 15 Inf 20240423 06:17:26 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:26 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:26 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:26 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:26 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:26 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:26 2764 8032 No need to update. Inf 20240423 06:17:26 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:26 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:26 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:26 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:26 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:26 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:26 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:26 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:26 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:26 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:26 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:26 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:26 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:26 2764 8032 Unzip return [0] Inf 20240423 06:17:26 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:26 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:26 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:26 2764 8032 Retry Counter: 1 Inf 20240423 06:17:26 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:26 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:26 2764 8032 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 06:17:26 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:26 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:26 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:26 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:26 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:26 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:26 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:26 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:26 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:26 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:27 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:27 2764 8032 Downloader returns: 15 Inf 20240423 06:17:27 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:27 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:27 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:27 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:27 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:27 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:27 2764 8032 No need to update. Inf 20240423 06:17:27 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:27 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:27 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:27 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:27 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:27 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:27 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:27 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:27 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:27 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:27 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:27 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:27 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:27 2764 8032 Unzip return [0] Inf 20240423 06:17:27 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:27 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:27 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:27 2764 8032 Retry Counter: 1 Inf 20240423 06:17:27 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:27 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:27 2764 8032 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 06:17:27 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:27 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:27 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:27 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:27 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:27 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:27 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:27 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:27 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:27 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:27 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:28 2764 8032 Downloader returns: 15 Inf 20240423 06:17:28 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:28 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:28 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:28 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:28 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:28 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:28 2764 8032 No need to update. Inf 20240423 06:17:28 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:28 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:28 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:28 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:28 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:28 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:28 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:28 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:28 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:28 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:28 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:28 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:28 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:28 2764 8032 Unzip return [0] Inf 20240423 06:17:28 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:28 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:28 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:28 2764 8032 Retry Counter: 1 Inf 20240423 06:17:28 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:28 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:28 2764 8032 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 06:17:28 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:28 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:28 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:28 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:28 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:28 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:28 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:28 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:28 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:28 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:28 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:28 2764 8032 Downloader returns: 15 Inf 20240423 06:17:29 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:29 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:29 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:29 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:29 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:29 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:29 2764 8032 No need to update. Inf 20240423 06:17:29 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:29 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:29 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:29 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:29 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:29 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:29 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:29 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:29 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:29 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:29 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:29 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:29 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:29 2764 8032 Unzip return [0] Inf 20240423 06:17:29 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:29 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:29 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:29 2764 8032 Retry Counter: 1 Inf 20240423 06:17:29 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:29 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:29 2764 8032 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 06:17:29 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:29 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:29 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:29 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:29 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:29 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:29 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:29 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:29 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:29 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:29 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:29 2764 8032 Downloader returns: 15 Inf 20240423 06:17:29 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:29 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:30 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:30 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:30 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:30 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:30 2764 8032 No need to update. Inf 20240423 06:17:30 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:30 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:30 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:30 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:30 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:30 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:30 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:30 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:30 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:30 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:30 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:30 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:30 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:30 2764 8032 Unzip return [0] Inf 20240423 06:17:30 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:30 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:30 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:30 2764 8032 Retry Counter: 1 Inf 20240423 06:17:30 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:30 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:30 2764 8032 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 06:17:30 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:30 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:30 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:30 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:30 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:30 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:30 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:30 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:30 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:30 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:30 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:30 2764 8032 Downloader returns: 15 Inf 20240423 06:17:30 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:30 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:30 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:31 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:31 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:31 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:31 2764 8032 No need to update. Inf 20240423 06:17:31 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:31 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:31 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:31 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:31 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:31 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:31 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:31 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:31 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:31 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:31 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:31 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:31 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:31 2764 8032 Unzip return [0] Inf 20240423 06:17:31 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:31 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:31 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:31 2764 8032 Retry Counter: 1 Inf 20240423 06:17:31 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:31 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:31 2764 8032 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 06:17:31 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:31 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:31 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:31 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:31 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:31 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:31 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:31 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:31 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:31 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:31 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:31 2764 8032 Downloader returns: 15 Inf 20240423 06:17:31 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:31 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:31 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:31 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:31 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:32 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:32 2764 8032 No need to update. Inf 20240423 06:17:32 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:32 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:32 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:32 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:32 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:32 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:32 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:32 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:32 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:32 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:32 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:32 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:32 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:32 2764 8032 Unzip return [0] Inf 20240423 06:17:32 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:32 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:32 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:32 2764 8032 Retry Counter: 1 Inf 20240423 06:17:32 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:32 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:32 2764 8032 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 06:17:32 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:32 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:32 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:32 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:32 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:32 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:32 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:32 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:32 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:32 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:32 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:32 2764 8032 Downloader returns: 15 Inf 20240423 06:17:32 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:32 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:32 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:32 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:32 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:33 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:33 2764 8032 No need to update. Inf 20240423 06:17:33 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:33 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:33 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:33 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:33 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:33 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:33 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:33 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:33 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:33 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:33 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:33 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:33 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:33 2764 8032 Unzip return [0] Inf 20240423 06:17:33 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:33 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:33 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:33 2764 8032 Retry Counter: 1 Inf 20240423 06:17:33 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:33 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:33 2764 8032 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 06:17:33 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:33 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:33 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:33 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:33 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:33 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:33 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:33 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:33 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:33 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:33 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:33 2764 8032 Downloader returns: 15 Inf 20240423 06:17:33 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:33 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:33 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:33 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:33 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:33 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:33 2764 8032 No need to update. Inf 20240423 06:17:34 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:34 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:34 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:34 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:34 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:34 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:34 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:34 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:34 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:34 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:34 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:34 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:34 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:34 2764 8032 Unzip return [0] Inf 20240423 06:17:34 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:34 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:34 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:34 2764 8032 Retry Counter: 1 Inf 20240423 06:17:34 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:34 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:34 2764 8032 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 06:17:34 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:34 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:34 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:34 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:34 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:34 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:34 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:34 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:34 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:34 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:34 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:34 2764 8032 Downloader returns: 15 Inf 20240423 06:17:34 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:34 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:34 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:34 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:34 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:34 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:34 2764 8032 No need to update. Inf 20240423 06:17:34 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:35 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:35 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:35 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:35 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:35 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:35 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:35 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:35 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:35 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:35 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:35 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:35 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:35 2764 8032 Unzip return [0] Inf 20240423 06:17:35 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:35 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:35 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:35 2764 8032 Retry Counter: 1 Inf 20240423 06:17:35 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:35 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:35 2764 8032 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 06:17:35 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:35 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:35 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:35 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:35 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:35 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:35 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:35 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:35 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:35 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:35 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:35 2764 8032 Downloader returns: 15 Inf 20240423 06:17:35 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:35 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:35 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:35 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:35 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:35 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:35 2764 8032 No need to update. Inf 20240423 06:17:35 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:35 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:35 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:36 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:36 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:36 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:36 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:36 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:36 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:36 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:36 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:36 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:36 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:36 2764 8032 Unzip return [0] Inf 20240423 06:17:36 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:36 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:36 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:36 2764 8032 Retry Counter: 1 Inf 20240423 06:17:36 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:36 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:36 2764 8032 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 06:17:36 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:36 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:36 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:36 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:36 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:36 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:36 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:36 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:36 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:36 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:36 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:36 2764 8032 Downloader returns: 15 Inf 20240423 06:17:36 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:36 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:36 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:36 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:36 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:36 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:36 2764 8032 No need to update. Inf 20240423 06:17:36 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:36 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:36 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:36 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:37 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:37 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:37 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:37 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:37 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:37 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:37 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:37 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:37 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:37 2764 8032 Unzip return [0] Inf 20240423 06:17:37 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:37 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:37 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:37 2764 8032 Retry Counter: 1 Inf 20240423 06:17:37 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:37 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:37 2764 8032 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 06:17:37 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:37 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:37 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:37 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:37 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:37 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:37 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:37 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:37 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:37 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:37 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:37 2764 8032 Downloader returns: 15 Inf 20240423 06:17:37 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:37 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:37 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:37 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:37 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:37 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:37 2764 8032 No need to update. Inf 20240423 06:17:37 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:37 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:37 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:37 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:38 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:38 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:38 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:38 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:38 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:38 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:38 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:38 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:38 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:38 2764 8032 Unzip return [0] Inf 20240423 06:17:38 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:38 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:38 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:38 2764 8032 Retry Counter: 1 Inf 20240423 06:17:38 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:38 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:38 2764 8032 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 06:17:38 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:38 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:38 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:38 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:38 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:38 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:38 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:38 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:38 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:38 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:38 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:38 2764 8032 Downloader returns: 15 Inf 20240423 06:17:38 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:38 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:38 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:38 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:38 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:38 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:38 2764 8032 No need to update. Inf 20240423 06:17:38 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:38 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:38 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:38 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:39 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:39 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:39 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:39 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:39 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:39 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:39 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:39 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:39 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:39 2764 8032 Unzip return [0] Inf 20240423 06:17:39 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:39 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:39 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:39 2764 8032 Retry Counter: 1 Inf 20240423 06:17:39 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:39 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:39 2764 8032 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 06:17:39 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:39 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:39 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:39 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:39 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:39 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:39 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:39 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:39 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:39 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:39 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:39 2764 8032 Downloader returns: 15 Inf 20240423 06:17:39 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:39 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:39 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:39 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:39 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:39 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:39 2764 8032 No need to update. Inf 20240423 06:17:39 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:39 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:39 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:39 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:39 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:40 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:40 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:40 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:40 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:40 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:40 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:40 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:40 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:40 2764 8032 Unzip return [0] Inf 20240423 06:17:40 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:40 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:40 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:40 2764 8032 Retry Counter: 1 Inf 20240423 06:17:40 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:40 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:40 2764 8032 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 06:17:40 2764 8032 local version is newer, do not duplicate it. Inf 20240423 06:17:40 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:40 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:40 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:40 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:40 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:40 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:40 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:40 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:40 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:40 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:40 2764 8032 Downloader returns: 15 Inf 20240423 06:17:40 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:40 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:40 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:40 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:40 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:40 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:40 2764 8032 No need to update. Inf 20240423 06:17:40 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:40 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:40 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:40 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:40 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:40 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:40 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:41 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:41 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:41 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:41 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:41 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:41 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:41 2764 8032 Unzip return [0] Inf 20240423 06:17:41 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:41 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:41 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:41 2764 8032 Retry Counter: 1 Inf 20240423 06:17:41 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:41 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:41 2764 8032 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 06:17:41 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:41 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:41 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:41 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:41 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:41 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:41 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:41 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:41 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:41 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:41 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:41 2764 8032 Downloader returns: 15 Inf 20240423 06:17:41 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:41 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:41 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:41 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:41 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:41 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:41 2764 8032 No need to update. Inf 20240423 06:17:41 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:41 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:41 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:41 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:41 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:41 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:41 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:41 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:42 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:42 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:42 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:42 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:42 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:42 2764 8032 Unzip return [0] Inf 20240423 06:17:42 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:42 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:42 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:42 2764 8032 Retry Counter: 1 Inf 20240423 06:17:42 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:42 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:42 2764 8032 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 06:17:42 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:42 2764 8032 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 06:17:42 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:42 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:42 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:42 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:42 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:42 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:42 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:42 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:42 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:42 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:42 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:42 2764 8032 Downloader returns: 15 Inf 20240423 06:17:42 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:42 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:42 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:42 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:42 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:42 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:42 2764 8032 No need to update. Inf 20240423 06:17:42 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:42 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:42 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:42 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:42 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:42 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:42 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:43 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:43 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:43 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:43 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:43 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:43 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:43 2764 8032 Unzip return [0] Inf 20240423 06:17:43 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:43 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:43 2764 8032 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 06:17:43 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:43 2764 8032 Retry Counter: 1 Inf 20240423 06:17:43 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:43 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:43 2764 8032 ignore item[2][0x22000040][L0][P0] Inf 20240423 06:17:43 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:43 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:43 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:43 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:43 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:43 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:43 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:43 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:43 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:43 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:43 2764 8032 Downloader returns: 15 Inf 20240423 06:17:43 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:43 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:43 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:43 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:43 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:43 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:43 2764 8032 No need to update. Inf 20240423 06:17:43 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:43 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:43 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:43 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:43 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:43 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:43 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:44 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:44 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:44 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:44 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:44 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:44 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:44 2764 8032 Unzip return [0] Inf 20240423 06:17:44 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:44 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:44 2764 8032 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 06:17:44 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:44 2764 8032 Retry Counter: 1 Inf 20240423 06:17:44 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:44 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:44 2764 8032 ignore item[2][0x22000080][L0][P0] Inf 20240423 06:17:44 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:44 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:44 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:44 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:44 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:44 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:44 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:44 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:44 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:44 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:44 2764 8032 Downloader returns: 15 Inf 20240423 06:17:44 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:44 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:44 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:44 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:44 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:44 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:44 2764 8032 No need to update. Inf 20240423 06:17:44 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:44 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:44 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:44 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:44 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:44 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:44 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:45 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:45 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:45 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:45 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:45 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:45 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:45 2764 8032 Unzip return [0] Inf 20240423 06:17:45 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:45 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:45 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:45 2764 8032 Retry Counter: 1 Inf 20240423 06:17:45 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:45 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:45 2764 8032 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 06:17:45 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:45 2764 8032 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 06:17:45 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:45 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:45 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:45 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:45 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:45 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:45 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:45 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:45 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:45 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:45 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:45 2764 8032 Downloader returns: 15 Inf 20240423 06:17:45 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:45 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:45 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:45 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:45 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:45 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:45 2764 8032 No need to update. Inf 20240423 06:17:45 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:45 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:45 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:45 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:45 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:45 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:46 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:46 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:46 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:46 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:46 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:46 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:46 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:46 2764 8032 Unzip return [0] Inf 20240423 06:17:46 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:46 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:46 2764 8032 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 06:17:46 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:46 2764 8032 Retry Counter: 1 Inf 20240423 06:17:46 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:46 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:46 2764 8032 ignore item[2][0x22000100][L0][P0] Inf 20240423 06:17:46 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:46 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:46 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:46 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:46 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:46 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:46 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:46 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:46 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:46 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:46 2764 8032 Downloader returns: 15 Inf 20240423 06:17:46 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:46 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:46 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:46 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:46 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:46 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:46 2764 8032 No need to update. Inf 20240423 06:17:46 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:46 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:46 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:46 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:46 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:46 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:46 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:47 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:47 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:47 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:47 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:47 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:47 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:47 2764 8032 Unzip return [0] Inf 20240423 06:17:47 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:47 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:47 2764 8032 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 06:17:47 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:47 2764 8032 Retry Counter: 1 Inf 20240423 06:17:47 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:47 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:47 2764 8032 ignore item[2][0x22000200][L0][P0] Inf 20240423 06:17:47 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:47 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:47 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:47 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:47 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:47 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:47 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:47 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:47 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:47 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:47 2764 8032 Downloader returns: 15 Inf 20240423 06:17:47 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:47 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:47 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:47 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:47 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:47 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:47 2764 8032 No need to update. Inf 20240423 06:17:47 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:47 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:47 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:47 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:47 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:47 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:47 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:48 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:48 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:48 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:48 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:48 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:48 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:48 2764 8032 Unzip return [0] Inf 20240423 06:17:48 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:48 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:48 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:48 2764 8032 Retry Counter: 1 Inf 20240423 06:17:48 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:48 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:48 2764 8032 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 06:17:48 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:48 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:48 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:48 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:48 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:48 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:48 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:48 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:48 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:48 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:48 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:48 2764 8032 Downloader returns: 15 Inf 20240423 06:17:48 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:48 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:48 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:48 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:48 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:48 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:48 2764 8032 No need to update. Inf 20240423 06:17:48 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:48 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:48 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:48 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:48 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:48 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:49 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:49 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:49 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:49 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:49 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:49 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:49 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:49 2764 8032 Unzip return [0] Inf 20240423 06:17:49 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:49 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:49 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:49 2764 8032 Retry Counter: 1 Inf 20240423 06:17:49 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:49 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:49 2764 8032 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 06:17:49 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:49 2764 8032 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 06:17:49 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:49 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:49 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:49 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:49 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:49 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:49 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:49 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:49 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:49 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:49 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:49 2764 8032 Downloader returns: 15 Inf 20240423 06:17:49 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:49 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:49 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:49 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:49 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:49 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:49 2764 8032 No need to update. Inf 20240423 06:17:49 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:49 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:49 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:50 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:50 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:50 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:50 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:50 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:50 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:50 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:50 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:50 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:50 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:50 2764 8032 Unzip return [0] Inf 20240423 06:17:50 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:50 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:50 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:50 2764 8032 Retry Counter: 1 Inf 20240423 06:17:50 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:50 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:50 2764 8032 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 06:17:50 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:50 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:50 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:50 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:50 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:50 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:50 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:50 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:50 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:50 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:50 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:50 2764 8032 Downloader returns: 15 Inf 20240423 06:17:50 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:50 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:50 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:50 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:50 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:50 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:50 2764 8032 No need to update. Inf 20240423 06:17:50 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:50 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:50 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:51 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:51 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:51 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:51 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:51 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:51 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:51 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:51 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:51 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:51 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:51 2764 8032 Unzip return [0] Inf 20240423 06:17:51 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:51 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:51 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:51 2764 8032 Retry Counter: 1 Inf 20240423 06:17:51 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:51 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:51 2764 8032 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 06:17:51 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:51 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:51 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:51 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:51 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:51 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:51 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:51 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:51 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:51 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:51 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:51 2764 8032 Downloader returns: 15 Inf 20240423 06:17:51 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:51 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:51 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:51 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:51 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:51 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:51 2764 8032 No need to update. Inf 20240423 06:17:51 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:51 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:51 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:52 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:52 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:52 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:52 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:52 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:52 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:52 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:52 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:52 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:52 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:52 2764 8032 Unzip return [0] Inf 20240423 06:17:52 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:52 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:52 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:52 2764 8032 Retry Counter: 1 Inf 20240423 06:17:52 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:52 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:52 2764 8032 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 06:17:52 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:52 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:52 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:52 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:52 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:52 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:52 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:52 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:52 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:52 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:52 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:52 2764 8032 Downloader returns: 15 Inf 20240423 06:17:52 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:52 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:52 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:52 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:52 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:52 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:52 2764 8032 No need to update. Inf 20240423 06:17:52 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:52 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:52 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:53 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:53 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:53 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:53 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:53 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:53 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:53 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:53 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:53 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:53 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:53 2764 8032 Unzip return [0] Inf 20240423 06:17:53 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:53 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:53 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:53 2764 8032 Retry Counter: 1 Inf 20240423 06:17:53 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:53 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:53 2764 8032 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 06:17:53 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:53 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:53 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:53 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:53 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:53 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:53 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:53 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:53 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:53 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:53 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:53 2764 8032 Downloader returns: 15 Inf 20240423 06:17:53 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:53 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:53 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:53 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:53 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:53 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:53 2764 8032 No need to update. Inf 20240423 06:17:53 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:53 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:53 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:54 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:54 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:54 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:54 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:54 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:54 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:54 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:54 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:54 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:54 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:54 2764 8032 Unzip return [0] Inf 20240423 06:17:54 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:54 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:54 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:54 2764 8032 Retry Counter: 1 Inf 20240423 06:17:54 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:54 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:54 2764 8032 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 06:17:54 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:54 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:54 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:54 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:54 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:54 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:54 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:54 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:54 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:54 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:54 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:54 2764 8032 Downloader returns: 15 Inf 20240423 06:17:54 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:54 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:54 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:54 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:54 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:54 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:54 2764 8032 No need to update. Inf 20240423 06:17:54 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:54 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:54 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:54 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:55 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:55 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:55 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:55 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:55 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:55 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:55 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:55 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:55 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:55 2764 8032 Unzip return [0] Inf 20240423 06:17:55 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:55 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:55 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:55 2764 8032 Retry Counter: 1 Inf 20240423 06:17:55 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:55 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:55 2764 8032 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 06:17:55 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:55 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:55 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:55 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:55 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:55 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:55 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:55 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:55 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:55 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:55 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:55 2764 8032 Downloader returns: 15 Inf 20240423 06:17:55 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:55 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:55 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:55 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:55 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:55 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:55 2764 8032 No need to update. Inf 20240423 06:17:55 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:55 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:55 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:56 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:56 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:56 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:56 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:56 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:56 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:56 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:56 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:56 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:56 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:56 2764 8032 Unzip return [0] Inf 20240423 06:17:56 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:56 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:56 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:56 2764 8032 Retry Counter: 1 Inf 20240423 06:17:56 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:56 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:56 2764 8032 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 06:17:56 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:56 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:56 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:56 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:56 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:56 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:56 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:56 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:56 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:56 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:56 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:56 2764 8032 Downloader returns: 15 Inf 20240423 06:17:56 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:56 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:56 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:56 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:56 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:56 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:56 2764 8032 No need to update. Inf 20240423 06:17:56 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:56 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:57 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:57 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:57 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:57 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:57 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:57 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:57 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:57 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:57 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:57 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:57 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:57 2764 8032 Unzip return [0] Inf 20240423 06:17:57 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:57 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:57 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:57 2764 8032 Retry Counter: 1 Inf 20240423 06:17:57 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:57 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:57 2764 8032 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 06:17:57 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:57 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:57 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:57 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:57 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:57 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:57 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:57 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:57 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:57 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:57 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:57 2764 8032 Downloader returns: 15 Inf 20240423 06:17:57 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:57 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:57 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:57 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:57 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:57 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:57 2764 8032 No need to update. Inf 20240423 06:17:57 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:58 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:58 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:58 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:58 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:58 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:58 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:58 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:58 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:58 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:58 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:58 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:58 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:58 2764 8032 Unzip return [0] Inf 20240423 06:17:58 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:58 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:58 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:58 2764 8032 Retry Counter: 1 Inf 20240423 06:17:58 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:58 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:58 2764 8032 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 06:17:58 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:58 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:58 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:58 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:58 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:58 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:58 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:58 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:58 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:58 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:58 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:58 2764 8032 Downloader returns: 15 Inf 20240423 06:17:58 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:58 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:58 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:58 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:58 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:58 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:58 2764 8032 No need to update. Inf 20240423 06:17:58 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:59 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:17:59 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:17:59 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:17:59 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:59 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:59 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:17:59 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:17:59 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:17:59 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:17:59 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:17:59 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:59 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:59 2764 8032 Unzip return [0] Inf 20240423 06:17:59 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:59 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:59 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:59 2764 8032 Retry Counter: 1 Inf 20240423 06:17:59 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:17:59 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:17:59 2764 8032 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 06:17:59 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:17:59 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:17:59 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:59 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:17:59 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:17:59 2764 8032 Start TmuUpdateEx() Inf 20240423 06:17:59 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:17:59 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:17:59 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:17:59 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:17:59 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:17:59 2764 8032 Downloader returns: 15 Inf 20240423 06:17:59 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:17:59 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:17:59 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:17:59 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:17:59 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:17:59 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:17:59 2764 8032 No need to update. Inf 20240423 06:17:59 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:00 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:18:00 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:00 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:00 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:00 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:00 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:00 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:00 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:00 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:00 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:00 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:00 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:00 2764 8032 Unzip return [0] Inf 20240423 06:18:00 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:00 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:00 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:00 2764 8032 Retry Counter: 1 Inf 20240423 06:18:00 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:00 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:00 2764 8032 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 06:18:00 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:18:00 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:00 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:00 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:18:00 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:00 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:00 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:00 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:00 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:00 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:00 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:00 2764 8032 Downloader returns: 15 Inf 20240423 06:18:00 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:00 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:00 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:00 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:00 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:00 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:00 2764 8032 downloading signature files... Inf 20240423 06:18:01 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 06:18:01 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:01 2764 8032 download signature files done Inf 20240423 06:18:01 2764 8032 start check signed info (no file size or digest check here)... Inf 20240423 06:18:01 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:01 2764 8032 check signed info for all patch files done. (no digest check here) Inf 20240423 06:18:01 2764 8032 ActiveUpdate start download patch files... Inf 20240423 06:18:01 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 06:18:01 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:01 2764 8032 Download all patch files success, checking ... Inf 20240423 06:18:01 2764 8032 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 06:18:01 2764 8032 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 06:18:01 2764 8032 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\Url00032.012.zip] Inf 20240423 06:18:01 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:01 2764 8032 Check over, All files are OK. Inf 20240423 06:18:01 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\3\1208222038] Inf 20240423 06:18:01 2764 8032 Unzip return [0] Inf 20240423 06:18:01 2764 8032 Create AuPatch.ini .... Inf 20240423 06:18:01 2764 8032 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 06:18:01 2764 8032 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032" 1 Inf 20240423 06:18:01 2764 8032 Create patch.exe OK. Inf 20240423 06:18:01 20440 20224 Local machine time zone is GMT 2 Inf 20240423 06:18:01 20440 20224 Current log level is 5 Inf 20240423 06:18:01 20440 20224 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 06:18:01 20440 20224 AuPatch Action: update. Inf 20240423 06:18:01 20440 20224 update: update with new patch agent. Inf 20240423 06:18:01 20440 20224 No patchagent. Use default patchagent inside AU Inf 20240423 06:18:01 20440 20224 Call PatchAgent StartAction with: void. Inf 20240423 06:18:01 20440 20224 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 06:18:01 20440 20224 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 06:18:01 20440 20224 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 06:18:01 20440 20224 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 06:18:01 20440 20224 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 06:18:01 20440 20224 Call PatchAgent EndAction with: void Inf 20240423 06:18:01 20440 20224 mergeBackupIni: backup needed. Inf 20240423 06:18:01 20440 20224 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 06:18:01 20440 20224 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 06:18:01 20440 20224 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 06:18:01 20440 20224 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 06:18:01 20440 20224 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 06:18:01 20440 20224 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 Count of OverWritten Files[0] Inf 20240423 06:18:01 20440 20224 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 06:18:01 20440 20224 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 06:18:02 20440 20224 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 06:18:02 20440 20224 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 06:18:02 20440 20224 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 06:18:02 20440 20224 mergeBackupIni: done. Inf 20240423 06:18:02 20440 20224 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AuResult.ini), status = 0 Inf 20240423 06:18:02 20440 20224 AuPatch end. Inf 20240423 06:18:02 2764 8032 there is no au.db or invalid, will skip send report Inf 20240423 06:18:02 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:02 2764 8032 UpdateManager endwith 0 (0): Success Inf 20240423 06:18:02 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:02 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:02 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:02 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:02 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:02 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:02 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:02 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:02 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:02 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:02 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:02 2764 8032 Unzip return [0] Inf 20240423 06:18:02 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:02 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:02 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:02 2764 8032 Retry Counter: 1 Inf 20240423 06:18:02 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:02 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:02 2764 8032 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 06:18:02 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:18:02 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:02 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:02 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:18:02 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:02 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:02 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:02 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:02 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:02 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:03 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:03 2764 8032 Downloader returns: 15 Inf 20240423 06:18:03 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:03 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:03 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:03 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:03 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:03 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:03 2764 8032 No need to update. Inf 20240423 06:18:03 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:03 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:18:03 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:03 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:03 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:03 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:03 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:03 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:03 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:03 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:03 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:03 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:03 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:03 2764 8032 Unzip return [0] Inf 20240423 06:18:03 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:03 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:03 2764 8032 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 06:18:03 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:03 2764 8032 Retry Counter: 1 Inf 20240423 06:18:03 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:03 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:03 2764 8032 ignore item[3][0x48040166][L0][P0] Inf 20240423 06:18:03 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:03 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:03 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:18:03 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:03 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:03 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:03 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:03 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:03 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:04 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:04 2764 8032 Downloader returns: 15 Inf 20240423 06:18:04 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:04 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:04 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:04 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:04 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:04 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:04 2764 8032 No need to update. Inf 20240423 06:18:04 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:04 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:18:04 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:04 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:04 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:04 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:04 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:04 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:04 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:04 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:04 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:04 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:04 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:04 2764 8032 Unzip return [0] Inf 20240423 06:18:04 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:04 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:04 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:04 2764 8032 Retry Counter: 1 Inf 20240423 06:18:04 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:04 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:04 2764 8032 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 06:18:04 2764 8032 local version is lower than server. Dup it. Inf 20240423 06:18:04 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:04 2764 8032 downloading signature files... Inf 20240423 06:18:04 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.sig]... Inf 20240423 06:18:04 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:04 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:05 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:05 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:05 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:05 2764 8032 download signature files done Inf 20240423 06:18:05 2764 8032 start check signed info (no file size or digest check here)... Inf 20240423 06:18:05 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:05 2764 8032 check signed info for all patch files done. (no digest check here) Inf 20240423 06:18:05 2764 8032 ActiveUpdate start download patch files... Inf 20240423 06:18:05 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip]... Inf 20240423 06:18:05 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:05 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:05 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:05 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:05 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:05 2764 8032 Download all patch files success, checking ... Inf 20240423 06:18:05 2764 8032 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip], size [82607] B Inf 20240423 06:18:05 2764 8032 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip] actual size is [82607] Inf 20240423 06:18:05 2764 8032 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip] Inf 20240423 06:18:05 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:05 2764 8032 Check over, All files are OK. Inf 20240423 06:18:05 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:05 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:05 2764 8032 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\tmtt_en.zip] Inf 20240423 06:18:05 2764 8032 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\tmtt_en.sig] Inf 20240423 06:18:05 2764 8032 there is no au.db or invalid, will skip send report Inf 20240423 06:18:05 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:05 2764 8032 UpdateManager endwith 0 (0): Success Inf 20240423 06:18:05 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:05 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:05 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:05 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:05 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:05 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:05 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:06 2764 8032 Downloader returns: 15 Inf 20240423 06:18:06 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:06 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:06 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:06 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:06 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:06 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:06 2764 8032 downloading signature files... Inf 20240423 06:18:06 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\tmtt_en.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.sig]... Inf 20240423 06:18:06 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:06 2764 8032 download signature files done Inf 20240423 06:18:06 2764 8032 start check signed info (no file size or digest check here)... Inf 20240423 06:18:06 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:06 2764 8032 check signed info for all patch files done. (no digest check here) Inf 20240423 06:18:06 2764 8032 ActiveUpdate start download patch files... Inf 20240423 06:18:06 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\tmtt_en.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip]... Inf 20240423 06:18:06 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:06 2764 8032 Download all patch files success, checking ... Inf 20240423 06:18:06 2764 8032 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip], size [82607] B Inf 20240423 06:18:06 2764 8032 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip] actual size is [82607] Inf 20240423 06:18:06 2764 8032 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip] Inf 20240423 06:18:06 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:06 2764 8032 Check over, All files are OK. Inf 20240423 06:18:06 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\3\1208221801] Inf 20240423 06:18:06 2764 8032 Unzip return [0] Inf 20240423 06:18:06 2764 8032 Create AuPatch.ini .... Inf 20240423 06:18:06 2764 8032 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 06:18:06 2764 8032 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032" 1 Inf 20240423 06:18:06 2764 8032 Create patch.exe OK. Inf 20240423 06:18:06 17452 25564 Local machine time zone is GMT 2 Inf 20240423 06:18:06 17452 25564 Current log level is 5 Inf 20240423 06:18:06 17452 25564 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 06:18:06 17452 25564 AuPatch Action: update. Inf 20240423 06:18:06 17452 25564 update: update with new patch agent. Inf 20240423 06:18:06 17452 25564 No patchagent. Use default patchagent inside AU Inf 20240423 06:18:06 17452 25564 Call PatchAgent StartAction with: void. Inf 20240423 06:18:06 17452 25564 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt_en.zip, 3, 0x48040069, 0x0, 143700, 143800 Inf 20240423 06:18:06 17452 25564 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\3\1208221801\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\ Inf 20240423 06:18:06 17452 25564 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\143800.txt ) return 1,(OK) Inf 20240423 06:18:06 17452 25564 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\143800.txt) done. Inf 20240423 06:18:06 17452 25564 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt.cat ) return 1,(OK) Inf 20240423 06:18:06 17452 25564 callBackForUpdate: Overwrite file(backup.009, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt.cat) done. Inf 20240423 06:18:07 17452 25564 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt.ptn ) return 1,(OK) Inf 20240423 06:18:07 17452 25564 callBackForUpdate: Overwrite file(backup.00l, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt.ptn) done. Inf 20240423 06:18:07 17452 25564 Call PatchAgent EndItem with: TRUE, 143700, 143800 Inf 20240423 06:18:07 17452 25564 Call PatchAgent EndAction with: void Inf 20240423 06:18:07 17452 25564 mergeBackupIni: backup needed. Inf 20240423 06:18:07 17452 25564 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\AU_Backup\AuBackup.ini). Inf 20240423 06:18:07 17452 25564 Dump backup ini common section:Item Count: 17 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 06:18:07 17452 25564 Dump item[0] in backup ini: Class[3] Type[0x48040190] Original Ver[103200] Result Ver[103200] Destination: Null Count of Added Files[0] Count of OverWritten Files[2] File 0: backup.007, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmxfalcon.cat File 1: backup.008, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmxfalcon.cfg Inf 20240423 06:18:07 17452 25564 Dump item[1] in backup ini: Class[3] Type[0x48040237] Original Ver[64] Result Ver[64] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmgriffin.ptn Inf 20240423 06:18:07 17452 25564 Dump item[2] in backup ini: Class[3] Type[0x800] Original Ver[1632] Result Ver[1632] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.001, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tsc.ptn Inf 20240423 06:18:07 17452 25564 Dump item[3] in backup ini: Class[2] Type[0x21080000] Original Ver[7.5.1184] Result Ver[7.5.1184] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.002, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tsc.exe Inf 20240423 06:18:07 17452 25564 Dump item[4] in backup ini: Class[2] Type[0x22000002] Original Ver[7.5.1184] Result Ver[7.5.1184] Destination: Null Count of Added Files[0] Count of OverWritten Files[2] File 0: backup.003, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tsc.exe File 1: backup.004, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tsc64.exe Inf 20240423 06:18:07 17452 25564 Dump item[5] in backup ini: Class[3] Type[0x48040251] Original Ver[370500] Result Ver[370700] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\370700.txt Count of OverWritten Files[2] File 0: backup.00b, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtbd.cat File 1: backup.00n, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtbd.ptn Inf 20240423 06:18:07 17452 25564 Dump item[6] in backup ini: Class[3] Type[0x48040023] Original Ver[370500] Result Ver[370700] Destination: Null Count of Added Files[0] Count of OverWritten Files[3] File 0: backup.00b, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\370700.txt File 1: backup.00n, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtd.cat File 2: backup.00p, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtd.ptn Inf 20240423 06:18:07 17452 25564 Dump item[7] in backup ini: Class[3] Type[0x48040252] Original Ver[370564] Result Ver[370764] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\370764.txt Count of OverWritten Files[2] File 0: backup.006, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtbd64.cat File 1: backup.00k, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtbd64.ptn Inf 20240423 06:18:07 17452 25564 Dump item[8] in backup ini: Class[3] Type[0x48040082] Original Ver[370564] Result Ver[370764] Destination: Null Count of Added Files[0] Count of OverWritten Files[3] File 0: backup.006, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\370764.txt File 1: backup.00k, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtd64.cat File 2: backup.00r, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtd64.ptn Inf 20240423 06:18:07 17452 25564 Dump item[9] in backup ini: Class[3] Type[0x48040069] Original Ver[143600] Result Ver[143700] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\143700.txt Count of OverWritten Files[2] File 0: backup.00e, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt.cat File 1: backup.00i, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt.ptn Inf 20240423 06:18:07 17452 25564 Dump item[10] in backup ini: Class[3] Type[0x48040225] Original Ver[143664] Result Ver[143764] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\143764.txt Count of OverWritten Files[2] File 0: backup.00c, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt64.cat File 1: backup.00m, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt64.ptn Inf 20240423 06:18:07 17452 25564 Dump item[11] in backup ini: Class[3] Type[0x40800000] Original Ver[199200] Result Ver[199300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\199300.txt Count of OverWritten Files[2] File 0: backup.00a, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmwlchk.cat File 1: backup.00o, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmwlchk.ptn Inf 20240423 06:18:07 17452 25564 Dump item[12] in backup ini: Class[3] Type[0x48040204] Original Ver[101386] Result Ver[101387] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.00g, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmdlpe.ptn Inf 20240423 06:18:07 17452 25564 Dump item[13] in backup ini: Class[3] Type[0x40000010] Original Ver[2717] Result Ver[2719] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.00d, D:\Apps\Trend Micro\OfficeScan\PCCSRV\admin\ssapiptn.da6 Inf 20240423 06:18:07 17452 25564 Dump item[14] in backup ini: Class[3] Type[0x48040096] Original Ver[42] Result Ver[43] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.00h, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\elam_bl32.ptn Inf 20240423 06:18:07 17452 25564 Dump item[15] in backup ini: Class[3] Type[0x48040101] Original Ver[42] Result Ver[43] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.00f, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\elam_bl64.ptn Inf 20240423 06:18:07 17452 25564 Dump item[16] in backup ini: Class[3] Type[0x40000020] Original Ver[125700] Result Ver[125800] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\125800.txt Count of OverWritten Files[2] File 0: backup.005, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmpolicy.cat File 1: backup.00j, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmpolicy.ptn Inf 20240423 06:18:07 17452 25564 mergeBackupIni: done. Inf 20240423 06:18:07 17452 25564 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AuResult.ini), status = 0 Inf 20240423 06:18:07 17452 25564 AuPatch end. Inf 20240423 06:18:07 2764 8032 there is no au.db or invalid, will skip send report Inf 20240423 06:18:07 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:07 2764 8032 UpdateManager endwith 0 (0): Success Inf 20240423 06:18:07 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:07 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:07 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:07 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:07 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:07 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:07 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:07 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:07 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:07 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:07 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:08 2764 8032 Unzip return [0] Inf 20240423 06:18:08 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:08 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:08 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:08 2764 8032 Retry Counter: 1 Inf 20240423 06:18:08 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:08 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:08 2764 8032 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 06:18:08 2764 8032 local version is lower than server. Dup it. Inf 20240423 06:18:08 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:08 2764 8032 downloading signature files... Inf 20240423 06:18:08 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.sig]... Inf 20240423 06:18:08 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:08 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:08 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:08 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:08 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:08 2764 8032 download signature files done Inf 20240423 06:18:08 2764 8032 start check signed info (no file size or digest check here)... Inf 20240423 06:18:08 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:08 2764 8032 check signed info for all patch files done. (no digest check here) Inf 20240423 06:18:08 2764 8032 ActiveUpdate start download patch files... Inf 20240423 06:18:08 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip]... Inf 20240423 06:18:08 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:08 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:08 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:08 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:08 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:08 2764 8032 Download all patch files success, checking ... Inf 20240423 06:18:08 2764 8032 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip], size [98705] B Inf 20240423 06:18:09 2764 8032 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip] actual size is [98705] Inf 20240423 06:18:09 2764 8032 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip] Inf 20240423 06:18:09 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:09 2764 8032 Check over, All files are OK. Inf 20240423 06:18:09 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:09 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:09 2764 8032 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\tmtt64_en.zip] Inf 20240423 06:18:09 2764 8032 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\tmtt64_en.sig] Inf 20240423 06:18:09 2764 8032 there is no au.db or invalid, will skip send report Inf 20240423 06:18:09 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:09 2764 8032 UpdateManager endwith 0 (0): Success Inf 20240423 06:18:09 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:09 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:09 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:09 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:09 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:09 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:09 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:09 2764 8032 Downloader returns: 15 Inf 20240423 06:18:09 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:09 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:09 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:09 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:09 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:09 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:09 2764 8032 downloading signature files... Inf 20240423 06:18:09 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\tmtt64_en.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.sig]... Inf 20240423 06:18:09 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:09 2764 8032 download signature files done Inf 20240423 06:18:09 2764 8032 start check signed info (no file size or digest check here)... Inf 20240423 06:18:09 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:09 2764 8032 check signed info for all patch files done. (no digest check here) Inf 20240423 06:18:09 2764 8032 ActiveUpdate start download patch files... Inf 20240423 06:18:09 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\tmtt64_en.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip]... Inf 20240423 06:18:09 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:09 2764 8032 Download all patch files success, checking ... Inf 20240423 06:18:09 2764 8032 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip], size [98705] B Inf 20240423 06:18:09 2764 8032 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip] actual size is [98705] Inf 20240423 06:18:09 2764 8032 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip] Inf 20240423 06:18:09 2764 8032 Verfiy by new cert success. Inf 20240423 06:18:10 2764 8032 Check over, All files are OK. Inf 20240423 06:18:10 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\3\1208222245] Inf 20240423 06:18:10 2764 8032 Unzip return [0] Inf 20240423 06:18:10 2764 8032 Create AuPatch.ini .... Inf 20240423 06:18:10 2764 8032 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 06:18:10 2764 8032 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032" 1 Inf 20240423 06:18:10 2764 8032 Create patch.exe OK. Inf 20240423 06:18:10 26268 22788 Local machine time zone is GMT 2 Inf 20240423 06:18:10 26268 22788 Current log level is 5 Inf 20240423 06:18:10 26268 22788 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 06:18:10 26268 22788 AuPatch Action: update. Inf 20240423 06:18:10 26268 22788 update: update with new patch agent. Inf 20240423 06:18:10 26268 22788 No patchagent. Use default patchagent inside AU Inf 20240423 06:18:10 26268 22788 Call PatchAgent StartAction with: void. Inf 20240423 06:18:10 26268 22788 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AU_Down\pattern\tmtt64_en.zip, 3, 0x48040225, 0x0, 143764, 143864 Inf 20240423 06:18:10 26268 22788 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\3\1208222245\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\ Inf 20240423 06:18:10 26268 22788 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\143864.txt ) return 1,(OK) Inf 20240423 06:18:10 26268 22788 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\143864.txt) done. Inf 20240423 06:18:10 26268 22788 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt64.cat ) return 1,(OK) Inf 20240423 06:18:10 26268 22788 callBackForUpdate: Overwrite file(backup.00e, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt64.cat) done. Inf 20240423 06:18:10 26268 22788 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt64.ptn ) return 1,(OK) Inf 20240423 06:18:10 26268 22788 callBackForUpdate: Overwrite file(backup.00i, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt64.ptn) done. Inf 20240423 06:18:10 26268 22788 Call PatchAgent EndItem with: TRUE, 143764, 143864 Inf 20240423 06:18:10 26268 22788 Call PatchAgent EndAction with: void Inf 20240423 06:18:10 26268 22788 mergeBackupIni: backup needed. Inf 20240423 06:18:10 26268 22788 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\AU_Backup\AuBackup.ini). Inf 20240423 06:18:10 26268 22788 Dump backup ini common section:Item Count: 17 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 06:18:10 26268 22788 Dump item[0] in backup ini: Class[3] Type[0x48040190] Original Ver[103200] Result Ver[103200] Destination: Null Count of Added Files[0] Count of OverWritten Files[2] File 0: backup.007, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmxfalcon.cat File 1: backup.008, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmxfalcon.cfg Inf 20240423 06:18:10 26268 22788 Dump item[1] in backup ini: Class[3] Type[0x48040237] Original Ver[64] Result Ver[64] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmgriffin.ptn Inf 20240423 06:18:10 26268 22788 Dump item[2] in backup ini: Class[3] Type[0x800] Original Ver[1632] Result Ver[1632] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.001, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tsc.ptn Inf 20240423 06:18:10 26268 22788 Dump item[3] in backup ini: Class[2] Type[0x21080000] Original Ver[7.5.1184] Result Ver[7.5.1184] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.002, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tsc.exe Inf 20240423 06:18:10 26268 22788 Dump item[4] in backup ini: Class[2] Type[0x22000002] Original Ver[7.5.1184] Result Ver[7.5.1184] Destination: Null Count of Added Files[0] Count of OverWritten Files[2] File 0: backup.003, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tsc.exe File 1: backup.004, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tsc64.exe Inf 20240423 06:18:10 26268 22788 Dump item[5] in backup ini: Class[3] Type[0x48040251] Original Ver[370500] Result Ver[370700] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\370700.txt Count of OverWritten Files[2] File 0: backup.00b, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtbd.cat File 1: backup.00n, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtbd.ptn Inf 20240423 06:18:10 26268 22788 Dump item[6] in backup ini: Class[3] Type[0x48040023] Original Ver[370500] Result Ver[370700] Destination: Null Count of Added Files[0] Count of OverWritten Files[3] File 0: backup.00b, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\370700.txt File 1: backup.00n, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtd.cat File 2: backup.00p, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtd.ptn Inf 20240423 06:18:10 26268 22788 Dump item[7] in backup ini: Class[3] Type[0x48040252] Original Ver[370564] Result Ver[370764] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\370764.txt Count of OverWritten Files[2] File 0: backup.006, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtbd64.cat File 1: backup.00k, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtbd64.ptn Inf 20240423 06:18:10 26268 22788 Dump item[8] in backup ini: Class[3] Type[0x48040082] Original Ver[370564] Result Ver[370764] Destination: Null Count of Added Files[0] Count of OverWritten Files[3] File 0: backup.006, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\370764.txt File 1: backup.00k, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtd64.cat File 2: backup.00r, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtd64.ptn Inf 20240423 06:18:10 26268 22788 Dump item[9] in backup ini: Class[3] Type[0x48040069] Original Ver[143700] Result Ver[143800] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\143800.txt Count of OverWritten Files[2] File 0: backup.009, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt.cat File 1: backup.00l, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt.ptn Inf 20240423 06:18:10 26268 22788 Dump item[10] in backup ini: Class[3] Type[0x48040225] Original Ver[143664] Result Ver[143764] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\143764.txt Count of OverWritten Files[2] File 0: backup.00c, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt64.cat File 1: backup.00m, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmtt64.ptn Inf 20240423 06:18:10 26268 22788 Dump item[11] in backup ini: Class[3] Type[0x40800000] Original Ver[199200] Result Ver[199300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\199300.txt Count of OverWritten Files[2] File 0: backup.00a, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmwlchk.cat File 1: backup.00o, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmwlchk.ptn Inf 20240423 06:18:10 26268 22788 Dump item[12] in backup ini: Class[3] Type[0x48040204] Original Ver[101386] Result Ver[101387] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.00g, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmdlpe.ptn Inf 20240423 06:18:11 26268 22788 Dump item[13] in backup ini: Class[3] Type[0x40000010] Original Ver[2717] Result Ver[2719] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.00d, D:\Apps\Trend Micro\OfficeScan\PCCSRV\admin\ssapiptn.da6 Inf 20240423 06:18:11 26268 22788 Dump item[14] in backup ini: Class[3] Type[0x48040096] Original Ver[42] Result Ver[43] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.00h, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\elam_bl32.ptn Inf 20240423 06:18:11 26268 22788 Dump item[15] in backup ini: Class[3] Type[0x48040101] Original Ver[42] Result Ver[43] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.00f, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\elam_bl64.ptn Inf 20240423 06:18:11 26268 22788 Dump item[16] in backup ini: Class[3] Type[0x40000020] Original Ver[125700] Result Ver[125800] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\125800.txt Count of OverWritten Files[2] File 0: backup.005, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmpolicy.cat File 1: backup.00j, D:\Apps\Trend Micro\OfficeScan\PCCSRV\Admin\tmpolicy.ptn Inf 20240423 06:18:11 26268 22788 mergeBackupIni: done. Inf 20240423 06:18:11 26268 22788 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\AuResult.ini), status = 0 Inf 20240423 06:18:11 26268 22788 AuPatch end. Inf 20240423 06:18:11 2764 8032 there is no au.db or invalid, will skip send report Inf 20240423 06:18:11 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:11 2764 8032 UpdateManager endwith 0 (0): Success Inf 20240423 06:18:11 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:11 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:11 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:11 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:11 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:11 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:11 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:11 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:11 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:11 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:11 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:11 2764 8032 Unzip return [0] Inf 20240423 06:18:11 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:11 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:11 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:11 2764 8032 Retry Counter: 1 Inf 20240423 06:18:11 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:11 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:11 2764 8032 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 06:18:11 2764 8032 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 06:18:11 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:11 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:11 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:18:11 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:11 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:11 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:12 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:12 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:12 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:12 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:12 2764 8032 Downloader returns: 15 Inf 20240423 06:18:12 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:12 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:12 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:12 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:12 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:12 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:12 2764 8032 No need to update. Inf 20240423 06:18:12 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:12 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:18:12 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:12 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:12 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:12 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:12 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:12 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:12 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:12 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:12 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:12 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:12 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:12 2764 8032 Unzip return [0] Inf 20240423 06:18:12 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:12 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:12 2764 8032 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 06:18:12 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:12 2764 8032 Retry Counter: 1 Inf 20240423 06:18:12 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:12 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:12 2764 8032 ignore item[3][0x48040243][L0][P0] Inf 20240423 06:18:12 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:13 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:13 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:18:13 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:13 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:13 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:13 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:13 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:13 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:13 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:13 2764 8032 Downloader returns: 15 Inf 20240423 06:18:13 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:13 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:13 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:13 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:13 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:13 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:13 2764 8032 No need to update. Inf 20240423 06:18:13 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:13 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:18:13 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:13 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:13 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:13 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:13 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:13 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:13 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:13 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:13 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:13 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:13 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:13 2764 8032 Unzip return [0] Inf 20240423 06:18:13 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:13 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:13 2764 8032 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 06:18:13 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:13 2764 8032 Retry Counter: 1 Inf 20240423 06:18:14 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:14 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:14 2764 8032 ignore item[3][0x48040241][L0][P0] Inf 20240423 06:18:14 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:14 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:14 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:18:14 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:14 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:14 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:14 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:14 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:14 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:14 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:14 2764 8032 Downloader returns: 15 Inf 20240423 06:18:14 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:14 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:14 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:14 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:14 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:14 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:14 2764 8032 No need to update. Inf 20240423 06:18:14 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:14 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:18:14 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:14 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:14 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:14 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:14 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:14 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:14 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:14 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:14 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:14 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:14 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:14 2764 8032 Unzip return [0] Inf 20240423 06:18:14 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:14 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:14 2764 8032 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 06:18:15 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:15 2764 8032 Retry Counter: 1 Inf 20240423 06:18:15 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:15 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:15 2764 8032 ignore item[3][0x48040240][L0][P0] Inf 20240423 06:18:15 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:15 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:15 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:18:15 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:15 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:15 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:15 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:15 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:15 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:15 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:15 2764 8032 Downloader returns: 15 Inf 20240423 06:18:15 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:15 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:15 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:15 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:15 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:15 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:15 2764 8032 No need to update. Inf 20240423 06:18:15 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:15 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:18:15 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:18:15 2764 8032 Start TmuDuplicateEx() Inf 20240423 06:18:15 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:15 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:15 2764 8032 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Inf 20240423 06:18:15 2764 8032 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 06:18:15 2764 8032 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 06:18:15 2764 8032 TmSecureHandler call SSL_shutdown(). Inf 20240423 06:18:15 2764 8032 TmSecureHandler call SSL_shutdown() end. Inf 20240423 06:18:15 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:15 2764 8032 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:16 2764 8032 Unzip return [0] Inf 20240423 06:18:16 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:16 2764 8032 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:16 2764 8032 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 06:18:16 2764 8032 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:16 2764 8032 Retry Counter: 1 Inf 20240423 06:18:16 2764 8032 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 06:18:16 2764 8032 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini.tmp Inf 20240423 06:18:16 2764 8032 ignore item[3][0x48040237][L0][P0] Inf 20240423 06:18:16 2764 8032 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 06:18:16 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:16 2764 8032 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 06:18:16 2764 8032 End TmuDuplicateEx() ------------------------------ Inf 20240423 06:18:16 2764 8032 Start TmuUpdateEx() Inf 20240423 06:18:16 2764 8032 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 06:18:16 2764 8032 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:16 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\ini_xml.zip]... Err 20240423 06:18:16 2764 8032 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 06:18:16 2764 8032 TmDownloader: Local file can not been opend Err 20240423 06:18:16 2764 8032 Downloader returns: 15 Inf 20240423 06:18:16 2764 8032 Download ini_xml.zip fail, try plain file. Inf 20240423 06:18:16 2764 8032 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini]... Inf 20240423 06:18:16 2764 8032 TmDownloader: Succeeded getting the file Inf 20240423 06:18:16 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Err 20240423 06:18:16 2764 8032 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 06:18:16 2764 8032 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032\server.ini Inf 20240423 06:18:16 2764 8032 No need to update. Inf 20240423 06:18:16 2764 8032 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_8032] Inf 20240423 06:18:16 2764 8032 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 06:18:16 2764 8032 End TmuUpdateEx() ------------------------------ Inf 20240423 06:21:22 2764 8032 release context for thread: 8032 ------------------------------ Inf 20240423 07:17:37 2764 4768 new context for thread: 4768 ------------------------------ Inf 20240423 07:17:37 2764 4768 Set key[CheckFileSignature] value[1] Inf 20240423 07:17:37 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:38 2764 4768 Set key[AC_Code] value[************] Inf 20240423 07:17:38 2764 4768 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 07:17:38 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:38 2764 4768 Set key[InfoHttpsLevel] value[1] Inf 20240423 07:17:38 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:38 2764 4768 Set key[FileHttpsLevel] value[1] Inf 20240423 07:17:38 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:38 2764 4768 Set key[SocketTimeout] value[120] Inf 20240423 07:17:38 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:38 2764 4768 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 07:17:38 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:38 2764 4768 Get key: [SocketTimeout] Inf 20240423 07:17:38 2764 4768 value: [120] ------------------------------ Inf 20240423 07:17:38 2764 4768 Set key[SocketTimeout] value[12] Inf 20240423 07:17:38 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:38 2764 4768 Start TmuGetUpdateInfo() Inf 20240423 07:17:38 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:38 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:38 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:38 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:38 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:38 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:38 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:38 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:38 2764 4768 Unzip return [0] Inf 20240423 07:17:38 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:38 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:38 2764 4768 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:38 2764 4768 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:38 2764 4768 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:39 2764 4768 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:39 2764 4768 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:39 2764 4768 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:39 2764 4768 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:39 2764 4768 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:39 2764 4768 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi295.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143864], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[276000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_276000.zip] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 07:17:39 2764 4768 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 07:17:39 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:39 2764 4768 UpdateManager endwith 0 (0): Success Inf 20240423 07:17:39 2764 4768 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 07:17:39 2764 4768 Set key[SocketTimeout] value[120] Inf 20240423 07:17:39 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:39 2764 4768 Set key[KeptPatternMaxCount] value[7] Inf 20240423 07:17:39 2764 4768 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 07:17:39 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:39 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:39 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:39 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:40 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:40 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:40 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:40 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:40 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:40 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:40 2764 4768 Unzip return [0] Inf 20240423 07:17:40 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:40 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:40 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:40 2764 4768 Retry Counter: 1 Inf 20240423 07:17:40 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:40 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:40 2764 4768 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 07:17:40 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:40 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:40 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:40 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:40 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:40 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:40 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:40 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:40 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:40 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:40 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:40 2764 4768 Downloader returns: 15 Inf 20240423 07:17:40 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:40 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:40 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:40 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:40 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:40 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:40 2764 4768 No need to update. Inf 20240423 07:17:40 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:40 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:40 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:40 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:40 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:40 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:40 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:41 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:41 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:41 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:41 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:41 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:41 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:41 2764 4768 Unzip return [0] Inf 20240423 07:17:41 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:41 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:41 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:41 2764 4768 Retry Counter: 1 Inf 20240423 07:17:41 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:41 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:41 2764 4768 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 07:17:41 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:41 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:41 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:41 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:41 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:41 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:41 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:41 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:41 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:41 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:41 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:41 2764 4768 Downloader returns: 15 Inf 20240423 07:17:41 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:41 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:41 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:41 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:41 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:41 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:41 2764 4768 No need to update. Inf 20240423 07:17:41 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:41 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:41 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:42 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:42 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:42 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:42 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:42 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:42 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:42 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:42 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:42 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:42 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:42 2764 4768 Unzip return [0] Inf 20240423 07:17:42 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:42 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:42 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:42 2764 4768 Retry Counter: 1 Inf 20240423 07:17:42 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:42 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:42 2764 4768 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 07:17:42 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:42 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:42 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:42 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:42 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:42 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:42 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:42 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:42 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:42 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:42 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:42 2764 4768 Downloader returns: 15 Inf 20240423 07:17:42 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:42 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:42 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:42 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:42 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:42 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:42 2764 4768 No need to update. Inf 20240423 07:17:42 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:42 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:42 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:42 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:42 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:42 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:42 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:42 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:42 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:42 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:42 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:42 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:43 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:43 2764 4768 Unzip return [0] Inf 20240423 07:17:43 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:43 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:43 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:43 2764 4768 Retry Counter: 1 Inf 20240423 07:17:43 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:43 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:43 2764 4768 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 07:17:43 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:43 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:43 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:43 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:43 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:43 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:43 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:43 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:43 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:43 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:43 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:43 2764 4768 Downloader returns: 15 Inf 20240423 07:17:43 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:43 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:43 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:43 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:43 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:43 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:43 2764 4768 No need to update. Inf 20240423 07:17:43 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:43 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:43 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:43 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:43 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:43 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:43 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:43 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:43 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:43 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:43 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:43 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:43 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:44 2764 4768 Unzip return [0] Inf 20240423 07:17:44 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:44 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:44 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:44 2764 4768 Retry Counter: 1 Inf 20240423 07:17:44 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:44 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:44 2764 4768 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 07:17:44 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:44 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:44 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:44 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:44 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:44 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:44 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:44 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:44 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:44 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:44 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:44 2764 4768 Downloader returns: 15 Inf 20240423 07:17:44 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:44 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:44 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:44 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:44 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:44 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:44 2764 4768 No need to update. Inf 20240423 07:17:44 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:44 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:44 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:44 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:44 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:44 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:44 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:44 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:44 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:44 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:44 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:44 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:44 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:44 2764 4768 Unzip return [0] Inf 20240423 07:17:44 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:44 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:45 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:45 2764 4768 Retry Counter: 1 Inf 20240423 07:17:45 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:45 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:45 2764 4768 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 07:17:45 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:45 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:45 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:45 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:45 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:45 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:45 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:45 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:45 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:45 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:45 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:45 2764 4768 Downloader returns: 15 Inf 20240423 07:17:45 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:45 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:45 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:45 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:45 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:45 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:45 2764 4768 No need to update. Inf 20240423 07:17:45 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:45 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:45 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:45 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:45 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:45 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:45 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:45 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:45 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:45 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:45 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:45 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:45 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:45 2764 4768 Unzip return [0] Inf 20240423 07:17:45 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:45 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:45 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:45 2764 4768 Retry Counter: 1 Inf 20240423 07:17:45 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:45 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:45 2764 4768 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 07:17:45 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:45 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:45 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:45 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:45 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:45 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:45 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:45 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:45 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:45 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:45 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:45 2764 4768 Downloader returns: 15 Inf 20240423 07:17:45 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:46 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:46 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:46 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:46 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:46 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:46 2764 4768 No need to update. Inf 20240423 07:17:46 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:46 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:46 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:46 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:46 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:46 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:46 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:46 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:46 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:46 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:46 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:46 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:46 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:46 2764 4768 Unzip return [0] Inf 20240423 07:17:46 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:46 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:46 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:46 2764 4768 Retry Counter: 1 Inf 20240423 07:17:46 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:46 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:46 2764 4768 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 07:17:46 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:46 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:46 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:46 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:46 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:46 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:46 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:46 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:46 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:46 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:46 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:46 2764 4768 Downloader returns: 15 Inf 20240423 07:17:46 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:46 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:46 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:46 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:46 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:46 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:46 2764 4768 No need to update. Inf 20240423 07:17:46 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:46 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:46 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:47 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:47 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:47 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:47 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:47 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:47 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:47 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:47 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:47 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:47 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:47 2764 4768 Unzip return [0] Inf 20240423 07:17:47 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:47 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:47 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:47 2764 4768 Retry Counter: 1 Inf 20240423 07:17:47 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:47 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:47 2764 4768 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 07:17:47 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:47 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:47 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:47 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:47 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:47 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:47 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:47 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:47 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:47 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:47 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:47 2764 4768 Downloader returns: 15 Inf 20240423 07:17:47 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:47 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:47 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:47 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:47 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:47 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:47 2764 4768 No need to update. Inf 20240423 07:17:47 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:47 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:47 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:47 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:47 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:47 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:47 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:47 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:47 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:48 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:48 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:48 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:48 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:48 2764 4768 Unzip return [0] Inf 20240423 07:17:48 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:48 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:48 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:48 2764 4768 Retry Counter: 1 Inf 20240423 07:17:48 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:48 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:48 2764 4768 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 07:17:48 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:48 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:48 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:48 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:48 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:48 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:48 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:48 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:48 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:48 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:48 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:48 2764 4768 Downloader returns: 15 Inf 20240423 07:17:48 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:48 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:48 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:48 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:48 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:48 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:48 2764 4768 No need to update. Inf 20240423 07:17:48 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:48 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:48 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:48 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:48 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:48 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:48 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:48 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:48 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:48 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:48 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:48 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:48 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:48 2764 4768 Unzip return [0] Inf 20240423 07:17:48 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:48 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:48 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:48 2764 4768 Retry Counter: 1 Inf 20240423 07:17:48 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:48 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:48 2764 4768 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 07:17:48 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:48 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:48 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:49 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:49 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:49 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:49 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:49 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:49 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:49 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:49 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:49 2764 4768 Downloader returns: 15 Inf 20240423 07:17:49 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:49 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:49 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:49 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:49 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:49 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:49 2764 4768 No need to update. Inf 20240423 07:17:49 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:49 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:49 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:49 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:49 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:49 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:49 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:49 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:49 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:49 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:49 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:49 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:49 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:49 2764 4768 Unzip return [0] Inf 20240423 07:17:49 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:49 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:49 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:49 2764 4768 Retry Counter: 1 Inf 20240423 07:17:49 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:49 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:49 2764 4768 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 07:17:49 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:49 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:49 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:49 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:49 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:49 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:49 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:49 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:49 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:49 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:49 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:49 2764 4768 Downloader returns: 15 Inf 20240423 07:17:49 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:49 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:49 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:49 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:49 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:49 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:49 2764 4768 No need to update. Inf 20240423 07:17:49 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:50 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:50 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:50 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:50 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:50 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:50 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:50 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:50 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:50 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:50 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:50 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:50 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:50 2764 4768 Unzip return [0] Inf 20240423 07:17:50 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:50 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:50 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:50 2764 4768 Retry Counter: 1 Inf 20240423 07:17:50 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:50 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:50 2764 4768 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 07:17:50 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:50 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:50 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:50 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:50 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:50 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:50 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:50 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:50 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:50 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:50 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:50 2764 4768 Downloader returns: 15 Inf 20240423 07:17:50 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:50 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:50 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:50 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:50 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:50 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:50 2764 4768 No need to update. Inf 20240423 07:17:50 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:50 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:50 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:50 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:50 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:50 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:50 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:50 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:50 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:50 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:50 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:51 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:51 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:51 2764 4768 Unzip return [0] Inf 20240423 07:17:51 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:51 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:51 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:51 2764 4768 Retry Counter: 1 Inf 20240423 07:17:51 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:51 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:51 2764 4768 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 07:17:51 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:51 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:51 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:51 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:51 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:51 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:51 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:51 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:51 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:51 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:51 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:51 2764 4768 Downloader returns: 15 Inf 20240423 07:17:51 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:51 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:51 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:51 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:51 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:51 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:51 2764 4768 No need to update. Inf 20240423 07:17:51 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:51 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:51 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:51 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:51 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:51 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:51 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:51 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:51 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:51 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:51 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:51 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:51 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:51 2764 4768 Unzip return [0] Inf 20240423 07:17:51 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:51 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:51 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:51 2764 4768 Retry Counter: 1 Inf 20240423 07:17:51 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:51 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:51 2764 4768 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 07:17:51 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:51 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:51 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:51 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:51 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:51 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:51 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:51 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:52 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:52 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:52 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:52 2764 4768 Downloader returns: 15 Inf 20240423 07:17:52 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:52 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:52 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:52 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:52 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:52 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:52 2764 4768 No need to update. Inf 20240423 07:17:52 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:52 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:52 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:52 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:52 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:52 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:52 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:52 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:52 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:52 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:52 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:52 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:52 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:52 2764 4768 Unzip return [0] Inf 20240423 07:17:52 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:52 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:52 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:52 2764 4768 Retry Counter: 1 Inf 20240423 07:17:52 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:52 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:52 2764 4768 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 07:17:52 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:52 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:52 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:52 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:52 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:52 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:52 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:52 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:52 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:52 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:52 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:52 2764 4768 Downloader returns: 15 Inf 20240423 07:17:52 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:52 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:52 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:52 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:52 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:52 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:52 2764 4768 No need to update. Inf 20240423 07:17:52 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:52 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:52 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:52 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:53 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:53 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:53 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:53 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:53 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:53 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:53 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:53 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:53 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:53 2764 4768 Unzip return [0] Inf 20240423 07:17:53 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:53 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:53 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:53 2764 4768 Retry Counter: 1 Inf 20240423 07:17:53 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:53 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:53 2764 4768 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 07:17:53 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:53 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:53 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:53 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:53 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:53 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:53 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:53 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:53 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:53 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:53 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:53 2764 4768 Downloader returns: 15 Inf 20240423 07:17:53 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:53 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:53 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:53 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:53 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:53 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:53 2764 4768 No need to update. Inf 20240423 07:17:53 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:53 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:53 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:53 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:53 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:53 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:53 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:53 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:53 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:53 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:53 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:53 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:53 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:54 2764 4768 Unzip return [0] Inf 20240423 07:17:54 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:54 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:54 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:54 2764 4768 Retry Counter: 1 Inf 20240423 07:17:54 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:54 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:54 2764 4768 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 07:17:54 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:54 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:54 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:54 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:54 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:54 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:54 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:54 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:54 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:54 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:54 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:54 2764 4768 Downloader returns: 15 Inf 20240423 07:17:54 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:54 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:54 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:54 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:54 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:54 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:54 2764 4768 No need to update. Inf 20240423 07:17:54 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:54 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:54 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:54 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:54 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:54 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:54 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:54 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:54 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:54 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:54 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:54 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:54 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:54 2764 4768 Unzip return [0] Inf 20240423 07:17:54 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:54 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:54 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:54 2764 4768 Retry Counter: 1 Inf 20240423 07:17:54 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:54 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:54 2764 4768 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 07:17:54 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:54 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:54 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:54 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:54 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:54 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:54 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:54 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:55 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:55 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:55 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:55 2764 4768 Downloader returns: 15 Inf 20240423 07:17:55 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:55 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:55 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:55 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:55 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:55 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:55 2764 4768 No need to update. Inf 20240423 07:17:55 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:55 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:55 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:55 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:55 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:55 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:55 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:55 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:55 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:55 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:55 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:55 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:55 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:55 2764 4768 Unzip return [0] Inf 20240423 07:17:55 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:55 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:55 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:55 2764 4768 Retry Counter: 1 Inf 20240423 07:17:55 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:55 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:55 2764 4768 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 07:17:55 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:55 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:55 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:55 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:55 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:55 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:55 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:55 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:55 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:55 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:55 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:55 2764 4768 Downloader returns: 15 Inf 20240423 07:17:55 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:55 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:55 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:55 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:55 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:55 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:55 2764 4768 No need to update. Inf 20240423 07:17:55 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:55 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:55 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:55 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:55 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:55 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:56 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:56 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:56 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:56 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:56 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:56 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:56 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:56 2764 4768 Unzip return [0] Inf 20240423 07:17:56 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:56 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:56 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:56 2764 4768 Retry Counter: 1 Inf 20240423 07:17:56 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:56 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:56 2764 4768 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 07:17:56 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:56 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:56 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:56 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:56 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:56 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:56 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:56 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:56 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:56 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:56 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:56 2764 4768 Downloader returns: 15 Inf 20240423 07:17:56 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:56 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:56 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:56 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:56 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:56 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:56 2764 4768 No need to update. Inf 20240423 07:17:56 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:56 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:56 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:56 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:56 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:56 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:56 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:56 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:56 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:56 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:56 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:56 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:56 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:56 2764 4768 Unzip return [0] Inf 20240423 07:17:56 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:56 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:57 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:57 2764 4768 Retry Counter: 1 Inf 20240423 07:17:57 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:57 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:57 2764 4768 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 07:17:57 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:17:57 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:57 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:57 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:57 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:57 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:57 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:57 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:57 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:57 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:57 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:57 2764 4768 Downloader returns: 15 Inf 20240423 07:17:57 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:57 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:57 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:57 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:57 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:57 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:57 2764 4768 No need to update. Inf 20240423 07:17:57 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:57 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:57 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:57 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:57 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:57 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:57 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:57 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:57 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:57 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:57 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:57 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:57 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:57 2764 4768 Unzip return [0] Inf 20240423 07:17:57 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:57 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:57 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:57 2764 4768 Retry Counter: 1 Inf 20240423 07:17:57 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:57 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:57 2764 4768 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 07:17:57 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:57 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:57 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:57 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:57 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:57 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:57 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:57 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:57 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:57 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:57 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:57 2764 4768 Downloader returns: 15 Inf 20240423 07:17:58 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:58 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:58 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:58 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:58 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:58 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:58 2764 4768 No need to update. Inf 20240423 07:17:58 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:58 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:58 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:58 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:58 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:58 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:58 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:58 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:58 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:58 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:58 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:58 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:58 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:58 2764 4768 Unzip return [0] Inf 20240423 07:17:58 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:58 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:58 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:58 2764 4768 Retry Counter: 1 Inf 20240423 07:17:58 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:58 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:58 2764 4768 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 07:17:58 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:58 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:58 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:58 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:58 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:58 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:58 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:58 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:58 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:58 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:58 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:58 2764 4768 Downloader returns: 15 Inf 20240423 07:17:58 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:58 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:58 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:58 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:58 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:58 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:58 2764 4768 No need to update. Inf 20240423 07:17:58 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:58 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:58 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:58 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:58 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:58 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:58 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:58 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:58 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:59 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:59 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:59 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:59 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:59 2764 4768 Unzip return [0] Inf 20240423 07:17:59 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:59 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:59 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:59 2764 4768 Retry Counter: 1 Inf 20240423 07:17:59 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:59 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:59 2764 4768 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 07:17:59 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:17:59 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:17:59 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:59 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:17:59 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:17:59 2764 4768 Start TmuUpdateEx() Inf 20240423 07:17:59 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:59 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:59 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:17:59 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:17:59 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:17:59 2764 4768 Downloader returns: 15 Inf 20240423 07:17:59 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:17:59 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:17:59 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:59 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:17:59 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:17:59 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:59 2764 4768 No need to update. Inf 20240423 07:17:59 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:59 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:17:59 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:17:59 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:17:59 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:17:59 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:59 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:17:59 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:17:59 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:17:59 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:17:59 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:17:59 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:17:59 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:17:59 2764 4768 Unzip return [0] Inf 20240423 07:17:59 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:59 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:17:59 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:17:59 2764 4768 Retry Counter: 1 Inf 20240423 07:17:59 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:17:59 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:00 2764 4768 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 07:18:00 2764 4768 local version is newer, do not duplicate it. Inf 20240423 07:18:00 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:00 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:00 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:00 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:00 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:00 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:00 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:00 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:00 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:00 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:00 2764 4768 Downloader returns: 15 Inf 20240423 07:18:00 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:00 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:00 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:00 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:00 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:00 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:00 2764 4768 No need to update. Inf 20240423 07:18:00 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:00 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:00 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:00 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:00 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:00 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:00 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:00 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:00 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:00 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:00 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:00 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:00 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:00 2764 4768 Unzip return [0] Inf 20240423 07:18:00 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:00 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:00 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:00 2764 4768 Retry Counter: 1 Inf 20240423 07:18:00 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:00 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:00 2764 4768 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 07:18:00 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:00 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:00 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:00 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:00 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:00 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:00 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:00 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:00 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:00 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:01 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:01 2764 4768 Downloader returns: 15 Inf 20240423 07:18:01 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:01 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:01 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:01 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:01 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:01 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:01 2764 4768 No need to update. Inf 20240423 07:18:01 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:01 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:01 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:01 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:01 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:01 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:01 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:01 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:01 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:01 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:01 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:01 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:01 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:01 2764 4768 Unzip return [0] Inf 20240423 07:18:01 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:01 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:01 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:01 2764 4768 Retry Counter: 1 Inf 20240423 07:18:01 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:01 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:01 2764 4768 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 07:18:01 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:01 2764 4768 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 07:18:01 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:01 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:01 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:01 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:01 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:01 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:01 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:01 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:01 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:01 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:01 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:01 2764 4768 Downloader returns: 15 Inf 20240423 07:18:01 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:01 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:01 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:01 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:01 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:01 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:01 2764 4768 No need to update. Inf 20240423 07:18:01 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:01 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:01 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:02 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:02 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:02 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:02 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:02 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:02 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:02 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:02 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:02 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:02 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:02 2764 4768 Unzip return [0] Inf 20240423 07:18:02 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:02 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:02 2764 4768 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 07:18:02 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:02 2764 4768 Retry Counter: 1 Inf 20240423 07:18:02 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:02 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:02 2764 4768 ignore item[2][0x22000040][L0][P0] Inf 20240423 07:18:02 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:02 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:02 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:02 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:02 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:02 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:02 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:02 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:02 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:02 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:02 2764 4768 Downloader returns: 15 Inf 20240423 07:18:02 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:02 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:02 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:02 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:02 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:02 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:02 2764 4768 No need to update. Inf 20240423 07:18:02 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:02 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:02 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:02 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:02 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:02 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:02 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:02 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:02 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:02 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:02 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:02 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:02 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:03 2764 4768 Unzip return [0] Inf 20240423 07:18:03 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:03 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:03 2764 4768 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 07:18:03 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:03 2764 4768 Retry Counter: 1 Inf 20240423 07:18:03 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:03 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:03 2764 4768 ignore item[2][0x22000080][L0][P0] Inf 20240423 07:18:03 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:03 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:03 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:03 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:03 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:03 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:03 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:03 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:03 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:03 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:03 2764 4768 Downloader returns: 15 Inf 20240423 07:18:03 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:03 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:03 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:03 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:03 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:03 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:03 2764 4768 No need to update. Inf 20240423 07:18:03 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:03 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:03 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:03 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:03 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:03 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:03 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:03 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:03 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:03 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:03 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:03 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:03 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:03 2764 4768 Unzip return [0] Inf 20240423 07:18:03 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:03 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:03 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:03 2764 4768 Retry Counter: 1 Inf 20240423 07:18:03 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:03 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:03 2764 4768 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 07:18:03 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:03 2764 4768 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 07:18:03 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:03 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:03 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:03 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:03 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:03 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:04 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:04 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:04 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:04 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:04 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:04 2764 4768 Downloader returns: 15 Inf 20240423 07:18:04 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:04 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:04 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:04 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:04 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:04 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:04 2764 4768 No need to update. Inf 20240423 07:18:04 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:04 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:04 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:04 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:04 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:04 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:04 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:04 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:04 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:04 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:04 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:04 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:04 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:04 2764 4768 Unzip return [0] Inf 20240423 07:18:04 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:04 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:04 2764 4768 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 07:18:04 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:04 2764 4768 Retry Counter: 1 Inf 20240423 07:18:04 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:04 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:04 2764 4768 ignore item[2][0x22000100][L0][P0] Inf 20240423 07:18:04 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:04 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:04 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:04 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:04 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:04 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:04 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:04 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:04 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:04 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:04 2764 4768 Downloader returns: 15 Inf 20240423 07:18:04 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:04 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:04 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:04 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:04 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:04 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:04 2764 4768 No need to update. Inf 20240423 07:18:04 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:04 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:04 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:04 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:05 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:05 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:05 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:05 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:05 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:05 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:05 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:05 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:05 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:05 2764 4768 Unzip return [0] Inf 20240423 07:18:05 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:05 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:05 2764 4768 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 07:18:05 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:05 2764 4768 Retry Counter: 1 Inf 20240423 07:18:05 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:05 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:05 2764 4768 ignore item[2][0x22000200][L0][P0] Inf 20240423 07:18:05 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:05 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:05 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:05 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:05 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:05 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:05 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:05 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:05 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:05 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:05 2764 4768 Downloader returns: 15 Inf 20240423 07:18:05 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:05 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:05 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:05 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:05 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:05 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:05 2764 4768 No need to update. Inf 20240423 07:18:05 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:05 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:05 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:05 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:05 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:05 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:05 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:05 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:05 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:05 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:05 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:05 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:05 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:05 2764 4768 Unzip return [0] Inf 20240423 07:18:05 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:05 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:06 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:06 2764 4768 Retry Counter: 1 Inf 20240423 07:18:06 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:06 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:06 2764 4768 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 07:18:06 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:06 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:06 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:06 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:06 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:06 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:06 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:06 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:06 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:06 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:06 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:06 2764 4768 Downloader returns: 15 Inf 20240423 07:18:06 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:06 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:06 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:06 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:06 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:06 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:06 2764 4768 No need to update. Inf 20240423 07:18:06 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:06 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:06 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:06 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:06 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:06 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:06 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:06 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:06 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:06 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:06 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:06 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:06 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:06 2764 4768 Unzip return [0] Inf 20240423 07:18:06 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:06 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:06 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:06 2764 4768 Retry Counter: 1 Inf 20240423 07:18:06 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:06 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:06 2764 4768 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 07:18:06 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:06 2764 4768 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 07:18:06 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:06 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:06 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:06 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:06 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:06 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:06 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:06 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:06 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:06 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:06 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:06 2764 4768 Downloader returns: 15 Inf 20240423 07:18:06 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:06 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:07 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:07 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:07 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:07 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:07 2764 4768 No need to update. Inf 20240423 07:18:07 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:07 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:07 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:07 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:07 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:07 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:07 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:07 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:07 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:07 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:07 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:07 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:07 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:07 2764 4768 Unzip return [0] Inf 20240423 07:18:07 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:07 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:07 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:07 2764 4768 Retry Counter: 1 Inf 20240423 07:18:07 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:07 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:07 2764 4768 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 07:18:07 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:07 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:07 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:07 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:07 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:07 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:07 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:07 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:07 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:07 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:07 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:07 2764 4768 Downloader returns: 15 Inf 20240423 07:18:07 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:07 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:07 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:07 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:07 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:07 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:07 2764 4768 No need to update. Inf 20240423 07:18:07 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:07 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:07 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:07 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:07 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:07 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:07 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:07 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:07 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:07 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:08 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:08 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:08 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:08 2764 4768 Unzip return [0] Inf 20240423 07:18:08 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:08 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:08 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:08 2764 4768 Retry Counter: 1 Inf 20240423 07:18:08 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:08 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:08 2764 4768 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 07:18:08 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:08 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:08 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:08 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:08 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:08 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:08 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:08 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:08 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:08 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:08 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:08 2764 4768 Downloader returns: 15 Inf 20240423 07:18:08 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:08 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:08 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:08 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:08 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:08 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:08 2764 4768 No need to update. Inf 20240423 07:18:08 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:08 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:08 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:08 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:08 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:08 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:08 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:08 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:08 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:08 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:08 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:08 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:08 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:08 2764 4768 Unzip return [0] Inf 20240423 07:18:08 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:08 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:08 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:08 2764 4768 Retry Counter: 1 Inf 20240423 07:18:08 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:08 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:08 2764 4768 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 07:18:08 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:08 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:08 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:08 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:08 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:09 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:09 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:09 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:09 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:09 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:09 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:09 2764 4768 Downloader returns: 15 Inf 20240423 07:18:09 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:09 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:09 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:09 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:09 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:09 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:09 2764 4768 No need to update. Inf 20240423 07:18:09 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:09 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:09 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:09 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:09 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:09 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:09 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:09 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:09 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:09 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:09 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:09 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:09 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:09 2764 4768 Unzip return [0] Inf 20240423 07:18:09 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:09 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:09 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:09 2764 4768 Retry Counter: 1 Inf 20240423 07:18:09 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:09 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:09 2764 4768 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 07:18:09 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:09 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:09 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:09 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:09 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:09 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:09 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:09 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:09 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:09 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:09 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:09 2764 4768 Downloader returns: 15 Inf 20240423 07:18:09 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:09 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:09 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:09 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:09 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:09 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:09 2764 4768 No need to update. Inf 20240423 07:18:09 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:09 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:10 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:10 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:10 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:10 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:10 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:10 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:10 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:10 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:10 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:10 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:10 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:10 2764 4768 Unzip return [0] Inf 20240423 07:18:10 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:10 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:10 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:10 2764 4768 Retry Counter: 1 Inf 20240423 07:18:10 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:10 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:10 2764 4768 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 07:18:10 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:10 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:10 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:10 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:10 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:10 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:10 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:10 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:10 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:10 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:10 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:10 2764 4768 Downloader returns: 15 Inf 20240423 07:18:10 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:10 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:10 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:10 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:10 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:10 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:10 2764 4768 No need to update. Inf 20240423 07:18:10 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:10 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:10 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:10 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:10 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:10 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:10 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:10 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:10 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:11 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:11 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:11 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:11 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:11 2764 4768 Unzip return [0] Inf 20240423 07:18:11 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:11 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:11 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:11 2764 4768 Retry Counter: 1 Inf 20240423 07:18:11 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:11 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:11 2764 4768 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 07:18:11 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:11 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:11 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:11 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:11 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:11 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:11 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:11 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:11 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:11 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:11 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:11 2764 4768 Downloader returns: 15 Inf 20240423 07:18:11 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:11 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:11 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:11 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:11 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:11 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:11 2764 4768 No need to update. Inf 20240423 07:18:11 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:11 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:11 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:11 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:11 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:11 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:11 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:11 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:11 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:11 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:11 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:11 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:11 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:11 2764 4768 Unzip return [0] Inf 20240423 07:18:11 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:11 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:11 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:11 2764 4768 Retry Counter: 1 Inf 20240423 07:18:11 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:11 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:12 2764 4768 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 07:18:12 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:12 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:12 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:12 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:12 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:12 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:12 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:12 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:12 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:12 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:12 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:12 2764 4768 Downloader returns: 15 Inf 20240423 07:18:12 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:12 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:12 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:12 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:12 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:12 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:12 2764 4768 No need to update. Inf 20240423 07:18:12 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:12 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:12 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:12 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:12 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:12 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:12 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:12 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:12 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:12 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:12 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:12 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:12 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:12 2764 4768 Unzip return [0] Inf 20240423 07:18:12 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:12 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:12 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:12 2764 4768 Retry Counter: 1 Inf 20240423 07:18:12 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:12 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:12 2764 4768 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 07:18:12 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:12 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:12 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:12 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:12 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:12 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:12 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:12 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:12 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:12 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:12 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:12 2764 4768 Downloader returns: 15 Inf 20240423 07:18:12 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:12 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:13 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:13 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:13 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:13 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:13 2764 4768 No need to update. Inf 20240423 07:18:13 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:13 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:13 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:13 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:13 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:13 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:13 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:13 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:13 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:13 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:13 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:13 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:13 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:13 2764 4768 Unzip return [0] Inf 20240423 07:18:13 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:13 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:13 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:13 2764 4768 Retry Counter: 1 Inf 20240423 07:18:13 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:13 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:13 2764 4768 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 07:18:13 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:13 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:13 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:13 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:13 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:13 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:13 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:13 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:13 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:13 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:13 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:13 2764 4768 Downloader returns: 15 Inf 20240423 07:18:13 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:13 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:13 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:13 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:13 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:13 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:13 2764 4768 No need to update. Inf 20240423 07:18:13 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:13 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:13 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:13 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:13 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:13 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:13 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:14 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:14 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:14 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:14 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:14 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:14 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:14 2764 4768 Unzip return [0] Inf 20240423 07:18:14 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:14 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:14 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:14 2764 4768 Retry Counter: 1 Inf 20240423 07:18:14 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:14 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:14 2764 4768 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 07:18:14 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:14 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:14 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:14 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:14 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:14 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:14 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:14 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:14 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:14 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:14 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:14 2764 4768 Downloader returns: 15 Inf 20240423 07:18:14 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:14 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:14 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:14 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:14 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:14 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:14 2764 4768 No need to update. Inf 20240423 07:18:14 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:14 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:14 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:14 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:14 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:14 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:14 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:14 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:14 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:14 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:14 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:14 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:14 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:14 2764 4768 Unzip return [0] Inf 20240423 07:18:14 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:14 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:14 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:14 2764 4768 Retry Counter: 1 Inf 20240423 07:18:15 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:15 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:15 2764 4768 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 07:18:15 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:15 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:15 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:15 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:15 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:15 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:15 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:15 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:15 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:15 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:15 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:15 2764 4768 Downloader returns: 15 Inf 20240423 07:18:15 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:15 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:15 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:15 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:15 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:15 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:15 2764 4768 downloading signature files... Inf 20240423 07:18:15 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 07:18:15 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:15 2764 4768 download signature files done Inf 20240423 07:18:15 2764 4768 start check signed info (no file size or digest check here)... Inf 20240423 07:18:15 2764 4768 Verfiy by new cert success. Inf 20240423 07:18:15 2764 4768 check signed info for all patch files done. (no digest check here) Inf 20240423 07:18:15 2764 4768 ActiveUpdate start download patch files... Inf 20240423 07:18:15 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 07:18:15 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:15 2764 4768 Download all patch files success, checking ... Inf 20240423 07:18:15 2764 4768 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 07:18:15 2764 4768 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 07:18:15 2764 4768 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\AU_Down\pattern\Url00032.012.zip] Inf 20240423 07:18:15 2764 4768 Verfiy by new cert success. Inf 20240423 07:18:15 2764 4768 Check over, All files are OK. Inf 20240423 07:18:15 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\3\1208222038] Inf 20240423 07:18:15 2764 4768 Unzip return [0] Inf 20240423 07:18:15 2764 4768 Create AuPatch.ini .... Inf 20240423 07:18:15 2764 4768 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 07:18:15 2764 4768 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768" 1 Inf 20240423 07:18:15 2764 4768 Create patch.exe OK. Inf 20240423 07:18:15 25012 24108 Local machine time zone is GMT 2 Inf 20240423 07:18:15 25012 24108 Current log level is 5 Inf 20240423 07:18:15 25012 24108 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 07:18:15 25012 24108 AuPatch Action: update. Inf 20240423 07:18:15 25012 24108 update: update with new patch agent. Inf 20240423 07:18:15 25012 24108 No patchagent. Use default patchagent inside AU Inf 20240423 07:18:15 25012 24108 Call PatchAgent StartAction with: void. Inf 20240423 07:18:15 25012 24108 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 07:18:15 25012 24108 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 07:18:15 25012 24108 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 07:18:15 25012 24108 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 07:18:15 25012 24108 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 07:18:15 25012 24108 Call PatchAgent EndAction with: void Inf 20240423 07:18:15 25012 24108 mergeBackupIni: backup needed. Inf 20240423 07:18:15 25012 24108 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 07:18:15 25012 24108 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 07:18:15 25012 24108 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 07:18:15 25012 24108 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 07:18:16 25012 24108 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 07:18:16 25012 24108 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 Count of OverWritten Files[0] Inf 20240423 07:18:16 25012 24108 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 07:18:16 25012 24108 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 07:18:16 25012 24108 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 07:18:16 25012 24108 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 07:18:16 25012 24108 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 07:18:16 25012 24108 mergeBackupIni: done. Inf 20240423 07:18:16 25012 24108 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\AuResult.ini), status = 0 Inf 20240423 07:18:16 25012 24108 AuPatch end. Inf 20240423 07:18:16 2764 4768 there is no au.db or invalid, will skip send report Inf 20240423 07:18:16 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:16 2764 4768 UpdateManager endwith 0 (0): Success Inf 20240423 07:18:16 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:16 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:16 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:16 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:16 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:16 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:16 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:16 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:16 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:16 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:16 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:16 2764 4768 Unzip return [0] Inf 20240423 07:18:16 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:16 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:16 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:16 2764 4768 Retry Counter: 1 Inf 20240423 07:18:16 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:16 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:16 2764 4768 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 07:18:16 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:16 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:16 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:16 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:16 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:16 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:16 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:16 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:16 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:16 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:16 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:16 2764 4768 Downloader returns: 15 Inf 20240423 07:18:16 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:16 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:16 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:16 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:16 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:16 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:16 2764 4768 No need to update. Inf 20240423 07:18:16 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:17 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:17 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:17 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:17 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:17 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:17 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:17 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:17 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:17 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:17 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:17 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:17 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:17 2764 4768 Unzip return [0] Inf 20240423 07:18:17 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:17 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:17 2764 4768 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 07:18:17 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:17 2764 4768 Retry Counter: 1 Inf 20240423 07:18:17 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:17 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:17 2764 4768 ignore item[3][0x48040166][L0][P0] Inf 20240423 07:18:17 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:17 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:17 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:17 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:17 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:17 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:17 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:17 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:17 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:17 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:17 2764 4768 Downloader returns: 15 Inf 20240423 07:18:17 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:17 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:17 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:17 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:17 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:17 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:17 2764 4768 No need to update. Inf 20240423 07:18:17 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:17 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:17 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:17 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:17 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:17 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:17 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:17 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:17 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:17 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:18 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:18 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:18 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:18 2764 4768 Unzip return [0] Inf 20240423 07:18:18 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:18 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:18 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:18 2764 4768 Retry Counter: 1 Inf 20240423 07:18:18 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:18 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:18 2764 4768 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 07:18:18 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:18 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:18 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:18 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:18 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:18 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:18 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:18 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:18 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:18 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:18 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:18 2764 4768 Downloader returns: 15 Inf 20240423 07:18:18 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:18 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:18 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:18 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:18 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:18 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:18 2764 4768 No need to update. Inf 20240423 07:18:18 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:18 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:18 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:18 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:18 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:18 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:18 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:18 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:18 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:18 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:18 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:18 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:18 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:18 2764 4768 Unzip return [0] Inf 20240423 07:18:18 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:18 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:18 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:18 2764 4768 Retry Counter: 1 Inf 20240423 07:18:18 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:18 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:18 2764 4768 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 07:18:18 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:18 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:18 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:18 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:18 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:19 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:19 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:19 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:19 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:19 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:19 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:19 2764 4768 Downloader returns: 15 Inf 20240423 07:18:19 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:19 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:19 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:19 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:19 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:19 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:19 2764 4768 No need to update. Inf 20240423 07:18:19 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:19 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:19 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:19 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:19 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:19 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:19 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:19 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:19 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:19 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:19 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:19 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:19 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:19 2764 4768 Unzip return [0] Inf 20240423 07:18:19 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:19 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:19 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:19 2764 4768 Retry Counter: 1 Inf 20240423 07:18:19 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:19 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:19 2764 4768 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 07:18:19 2764 4768 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 07:18:19 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:19 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:19 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:19 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:19 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:19 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:19 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:19 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:19 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:19 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:19 2764 4768 Downloader returns: 15 Inf 20240423 07:18:19 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:19 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:19 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:19 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:19 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:19 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:19 2764 4768 No need to update. Inf 20240423 07:18:19 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:19 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:19 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:20 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:20 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:20 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:20 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:20 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:20 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:20 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:20 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:20 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:20 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:20 2764 4768 Unzip return [0] Inf 20240423 07:18:20 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:20 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:20 2764 4768 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 07:18:20 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:20 2764 4768 Retry Counter: 1 Inf 20240423 07:18:20 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:20 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:20 2764 4768 ignore item[3][0x48040243][L0][P0] Inf 20240423 07:18:20 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:20 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:20 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:20 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:20 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:20 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:20 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:20 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:20 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:20 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:20 2764 4768 Downloader returns: 15 Inf 20240423 07:18:20 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:20 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:20 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:20 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:20 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:20 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:20 2764 4768 No need to update. Inf 20240423 07:18:20 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:20 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:20 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:20 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:20 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:20 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:20 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:20 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:20 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:21 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:21 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:21 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:21 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:21 2764 4768 Unzip return [0] Inf 20240423 07:18:21 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:21 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:21 2764 4768 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 07:18:21 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:21 2764 4768 Retry Counter: 1 Inf 20240423 07:18:21 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:21 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:21 2764 4768 ignore item[3][0x48040241][L0][P0] Inf 20240423 07:18:21 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:21 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:21 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:21 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:21 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:21 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:21 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:21 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:21 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:21 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:21 2764 4768 Downloader returns: 15 Inf 20240423 07:18:21 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:21 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:21 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:21 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:21 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:21 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:21 2764 4768 No need to update. Inf 20240423 07:18:21 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:21 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:21 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:21 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:21 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:21 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:21 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:21 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:21 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:21 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:21 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:21 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:21 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:21 2764 4768 Unzip return [0] Inf 20240423 07:18:21 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:21 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:21 2764 4768 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 07:18:21 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:21 2764 4768 Retry Counter: 1 Inf 20240423 07:18:21 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:21 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:21 2764 4768 ignore item[3][0x48040240][L0][P0] Inf 20240423 07:18:22 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:22 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:22 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:22 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:22 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:22 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:22 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:22 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:22 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:22 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:22 2764 4768 Downloader returns: 15 Inf 20240423 07:18:22 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:22 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:22 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:22 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:22 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:22 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:22 2764 4768 No need to update. Inf 20240423 07:18:22 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:22 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:22 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:18:22 2764 4768 Start TmuDuplicateEx() Inf 20240423 07:18:22 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:22 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:22 2764 4768 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Inf 20240423 07:18:22 2764 4768 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 07:18:22 2764 4768 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 07:18:22 2764 4768 TmSecureHandler call SSL_shutdown(). Inf 20240423 07:18:22 2764 4768 TmSecureHandler call SSL_shutdown() end. Inf 20240423 07:18:22 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:22 2764 4768 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:22 2764 4768 Unzip return [0] Inf 20240423 07:18:22 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:22 2764 4768 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:22 2764 4768 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 07:18:22 2764 4768 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:22 2764 4768 Retry Counter: 1 Inf 20240423 07:18:22 2764 4768 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 07:18:22 2764 4768 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini.tmp Inf 20240423 07:18:22 2764 4768 ignore item[3][0x48040237][L0][P0] Inf 20240423 07:18:22 2764 4768 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 07:18:22 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:22 2764 4768 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 07:18:22 2764 4768 End TmuDuplicateEx() ------------------------------ Inf 20240423 07:18:22 2764 4768 Start TmuUpdateEx() Inf 20240423 07:18:22 2764 4768 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 07:18:22 2764 4768 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:22 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\ini_xml.zip]... Err 20240423 07:18:22 2764 4768 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 07:18:22 2764 4768 TmDownloader: Local file can not been opend Err 20240423 07:18:22 2764 4768 Downloader returns: 15 Inf 20240423 07:18:22 2764 4768 Download ini_xml.zip fail, try plain file. Inf 20240423 07:18:22 2764 4768 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini]... Inf 20240423 07:18:22 2764 4768 TmDownloader: Succeeded getting the file Inf 20240423 07:18:22 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Err 20240423 07:18:22 2764 4768 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 07:18:22 2764 4768 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768\server.ini Inf 20240423 07:18:22 2764 4768 No need to update. Inf 20240423 07:18:22 2764 4768 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_4768] Inf 20240423 07:18:22 2764 4768 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 07:18:23 2764 4768 End TmuUpdateEx() ------------------------------ Inf 20240423 07:21:32 2764 4768 release context for thread: 4768 ------------------------------ Inf 20240423 08:17:04 2764 25468 new context for thread: 25468 ------------------------------ Inf 20240423 08:17:04 2764 25468 Set key[CheckFileSignature] value[1] Inf 20240423 08:17:04 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:04 2764 25468 Set key[AC_Code] value[************] Inf 20240423 08:17:04 2764 25468 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 08:17:04 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:04 2764 25468 Set key[InfoHttpsLevel] value[1] Inf 20240423 08:17:04 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:04 2764 25468 Set key[FileHttpsLevel] value[1] Inf 20240423 08:17:04 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:04 2764 25468 Set key[SocketTimeout] value[120] Inf 20240423 08:17:04 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:04 2764 25468 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 08:17:04 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:04 2764 25468 Get key: [SocketTimeout] Inf 20240423 08:17:04 2764 25468 value: [120] ------------------------------ Inf 20240423 08:17:04 2764 25468 Set key[SocketTimeout] value[12] Inf 20240423 08:17:04 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:05 2764 25468 Start TmuGetUpdateInfo() Inf 20240423 08:17:05 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:05 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:05 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:05 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:05 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:05 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:05 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:05 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:05 2764 25468 Unzip return [0] Inf 20240423 08:17:05 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:05 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:05 2764 25468 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi295.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 08:17:05 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143864], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[276000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_276000.zip] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 08:17:06 2764 25468 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 08:17:06 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:06 2764 25468 UpdateManager endwith 0 (0): Success Inf 20240423 08:17:06 2764 25468 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 08:17:06 2764 25468 Set key[SocketTimeout] value[120] Inf 20240423 08:17:06 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:06 2764 25468 Set key[KeptPatternMaxCount] value[7] Inf 20240423 08:17:06 2764 25468 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 08:17:06 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:06 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:06 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:06 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:06 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:06 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:06 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:06 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:06 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:06 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:06 2764 25468 Unzip return [0] Inf 20240423 08:17:06 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:06 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:06 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:06 2764 25468 Retry Counter: 1 Inf 20240423 08:17:06 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:06 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:06 2764 25468 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 08:17:06 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:06 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:06 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:06 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:06 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:06 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:06 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:06 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:06 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:06 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:06 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:06 2764 25468 Downloader returns: 15 Inf 20240423 08:17:06 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:06 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:06 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:06 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:06 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:06 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:06 2764 25468 No need to update. Inf 20240423 08:17:06 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:06 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:06 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:07 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:07 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:07 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:07 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:07 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:07 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:07 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:07 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:07 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:07 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:07 2764 25468 Unzip return [0] Inf 20240423 08:17:07 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:07 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:07 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:07 2764 25468 Retry Counter: 1 Inf 20240423 08:17:07 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:07 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:07 2764 25468 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 08:17:07 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:07 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:07 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:07 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:07 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:07 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:07 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:07 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:07 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:07 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:07 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:07 2764 25468 Downloader returns: 15 Inf 20240423 08:17:07 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:07 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:07 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:07 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:07 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:07 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:07 2764 25468 No need to update. Inf 20240423 08:17:07 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:07 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:07 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:08 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:08 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:08 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:08 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:08 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:08 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:08 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:08 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:08 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:08 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:08 2764 25468 Unzip return [0] Inf 20240423 08:17:08 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:08 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:08 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:08 2764 25468 Retry Counter: 1 Inf 20240423 08:17:08 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:08 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:08 2764 25468 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 08:17:08 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:08 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:08 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:08 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:08 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:08 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:08 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:08 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:08 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:08 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:08 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:08 2764 25468 Downloader returns: 15 Inf 20240423 08:17:08 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:08 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:09 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:09 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:09 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:09 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:09 2764 25468 No need to update. Inf 20240423 08:17:09 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:09 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:09 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:09 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:09 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:09 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:09 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:09 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:09 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:09 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:09 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:09 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:09 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:09 2764 25468 Unzip return [0] Inf 20240423 08:17:09 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:09 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:09 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:09 2764 25468 Retry Counter: 1 Inf 20240423 08:17:09 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:09 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:09 2764 25468 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 08:17:09 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:09 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:09 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:09 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:09 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:09 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:09 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:09 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:09 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:09 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:09 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:09 2764 25468 Downloader returns: 15 Inf 20240423 08:17:09 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:09 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:09 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:09 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:09 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:09 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:09 2764 25468 No need to update. Inf 20240423 08:17:09 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:09 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:09 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:10 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:10 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:10 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:10 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:10 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:10 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:10 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:10 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:10 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:10 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:10 2764 25468 Unzip return [0] Inf 20240423 08:17:10 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:10 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:10 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:10 2764 25468 Retry Counter: 1 Inf 20240423 08:17:10 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:10 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:10 2764 25468 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 08:17:10 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:10 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:10 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:10 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:10 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:10 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:10 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:10 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:10 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:10 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:10 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:10 2764 25468 Downloader returns: 15 Inf 20240423 08:17:10 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:10 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:10 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:10 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:10 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:10 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:10 2764 25468 No need to update. Inf 20240423 08:17:10 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:10 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:10 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:11 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:11 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:11 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:11 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:11 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:11 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:11 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:11 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:11 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:11 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:11 2764 25468 Unzip return [0] Inf 20240423 08:17:11 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:11 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:11 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:11 2764 25468 Retry Counter: 1 Inf 20240423 08:17:11 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:11 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:11 2764 25468 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 08:17:11 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:11 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:11 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:11 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:11 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:11 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:11 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:11 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:11 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:11 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:11 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:11 2764 25468 Downloader returns: 15 Inf 20240423 08:17:11 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:11 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:11 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:11 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:11 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:11 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:11 2764 25468 No need to update. Inf 20240423 08:17:11 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:11 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:11 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:11 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:11 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:12 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:12 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:12 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:12 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:12 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:12 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:12 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:12 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:12 2764 25468 Unzip return [0] Inf 20240423 08:17:12 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:12 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:12 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:12 2764 25468 Retry Counter: 1 Inf 20240423 08:17:12 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:12 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:12 2764 25468 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 08:17:12 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:12 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:12 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:12 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:12 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:12 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:12 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:12 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:12 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:12 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:12 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:12 2764 25468 Downloader returns: 15 Inf 20240423 08:17:12 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:12 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:12 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:12 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:12 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:12 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:12 2764 25468 No need to update. Inf 20240423 08:17:12 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:12 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:12 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:12 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:12 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:12 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:12 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:12 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:12 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:12 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:12 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:12 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:12 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:13 2764 25468 Unzip return [0] Inf 20240423 08:17:13 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:13 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:13 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:13 2764 25468 Retry Counter: 1 Inf 20240423 08:17:13 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:13 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:13 2764 25468 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 08:17:13 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:13 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:13 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:13 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:13 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:13 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:13 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:13 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:13 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:13 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:13 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:13 2764 25468 Downloader returns: 15 Inf 20240423 08:17:13 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:13 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:13 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:13 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:13 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:13 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:13 2764 25468 No need to update. Inf 20240423 08:17:13 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:13 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:13 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:13 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:13 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:13 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:13 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:13 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:13 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:13 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:13 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:13 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:13 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:13 2764 25468 Unzip return [0] Inf 20240423 08:17:13 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:13 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:13 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:13 2764 25468 Retry Counter: 1 Inf 20240423 08:17:13 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:13 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:13 2764 25468 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 08:17:13 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:13 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:13 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:13 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:13 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:14 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:14 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:14 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:14 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:14 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:14 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:14 2764 25468 Downloader returns: 15 Inf 20240423 08:17:14 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:14 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:14 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:14 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:14 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:14 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:14 2764 25468 No need to update. Inf 20240423 08:17:14 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:14 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:14 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:14 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:14 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:14 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:14 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:14 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:14 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:14 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:14 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:14 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:14 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:14 2764 25468 Unzip return [0] Inf 20240423 08:17:14 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:14 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:14 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:14 2764 25468 Retry Counter: 1 Inf 20240423 08:17:14 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:14 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:14 2764 25468 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 08:17:14 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:14 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:14 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:14 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:14 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:14 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:14 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:14 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:14 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:14 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:14 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:14 2764 25468 Downloader returns: 15 Inf 20240423 08:17:14 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:14 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:14 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:14 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:14 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:14 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:14 2764 25468 No need to update. Inf 20240423 08:17:14 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:14 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:14 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:15 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:15 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:15 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:15 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:15 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:15 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:15 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:15 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:15 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:15 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:15 2764 25468 Unzip return [0] Inf 20240423 08:17:15 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:15 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:15 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:15 2764 25468 Retry Counter: 1 Inf 20240423 08:17:15 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:15 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:15 2764 25468 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 08:17:15 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:15 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:15 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:15 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:15 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:15 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:15 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:15 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:15 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:15 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:15 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:15 2764 25468 Downloader returns: 15 Inf 20240423 08:17:15 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:15 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:15 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:15 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:15 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:15 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:15 2764 25468 No need to update. Inf 20240423 08:17:15 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:15 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:15 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:15 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:15 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:15 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:15 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:15 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:15 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:16 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:16 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:16 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:16 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:16 2764 25468 Unzip return [0] Inf 20240423 08:17:16 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:16 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:16 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:16 2764 25468 Retry Counter: 1 Inf 20240423 08:17:16 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:16 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:16 2764 25468 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 08:17:16 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:16 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:16 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:16 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:16 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:16 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:16 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:16 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:16 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:16 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:16 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:16 2764 25468 Downloader returns: 15 Inf 20240423 08:17:16 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:16 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:16 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:16 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:16 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:16 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:16 2764 25468 No need to update. Inf 20240423 08:17:16 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:16 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:16 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:16 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:16 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:16 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:16 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:16 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:16 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:16 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:16 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:16 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:16 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:16 2764 25468 Unzip return [0] Inf 20240423 08:17:16 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:16 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:16 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:16 2764 25468 Retry Counter: 1 Inf 20240423 08:17:16 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:16 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:16 2764 25468 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 08:17:16 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:16 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:16 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:16 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:16 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:17 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:17 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:17 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:17 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:17 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:17 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:17 2764 25468 Downloader returns: 15 Inf 20240423 08:17:17 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:17 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:17 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:17 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:17 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:17 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:17 2764 25468 No need to update. Inf 20240423 08:17:17 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:17 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:17 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:17 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:17 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:17 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:17 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:17 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:17 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:17 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:17 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:17 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:17 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:17 2764 25468 Unzip return [0] Inf 20240423 08:17:17 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:17 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:17 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:17 2764 25468 Retry Counter: 1 Inf 20240423 08:17:17 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:17 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:17 2764 25468 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 08:17:17 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:17 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:17 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:17 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:17 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:17 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:17 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:17 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:17 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:17 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:17 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:17 2764 25468 Downloader returns: 15 Inf 20240423 08:17:17 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:17 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:17 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:17 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:17 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:17 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:17 2764 25468 No need to update. Inf 20240423 08:17:17 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:17 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:18 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:18 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:18 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:18 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:18 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:18 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:18 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:18 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:18 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:18 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:18 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:18 2764 25468 Unzip return [0] Inf 20240423 08:17:18 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:18 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:18 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:18 2764 25468 Retry Counter: 1 Inf 20240423 08:17:18 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:18 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:18 2764 25468 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 08:17:18 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:18 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:18 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:18 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:18 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:18 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:18 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:18 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:18 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:18 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:18 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:18 2764 25468 Downloader returns: 15 Inf 20240423 08:17:18 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:18 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:18 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:18 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:18 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:18 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:18 2764 25468 No need to update. Inf 20240423 08:17:18 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:18 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:18 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:18 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:18 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:18 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:18 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:18 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:18 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:19 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:19 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:19 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:19 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:19 2764 25468 Unzip return [0] Inf 20240423 08:17:19 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:19 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:19 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:19 2764 25468 Retry Counter: 1 Inf 20240423 08:17:19 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:19 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:19 2764 25468 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 08:17:19 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:19 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:19 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:19 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:19 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:19 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:19 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:19 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:19 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:19 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:19 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:19 2764 25468 Downloader returns: 15 Inf 20240423 08:17:19 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:19 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:19 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:19 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:19 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:19 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:19 2764 25468 No need to update. Inf 20240423 08:17:19 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:19 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:19 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:19 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:19 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:19 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:19 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:19 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:19 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:19 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:19 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:19 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:19 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:19 2764 25468 Unzip return [0] Inf 20240423 08:17:19 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:19 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:19 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:19 2764 25468 Retry Counter: 1 Inf 20240423 08:17:19 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:19 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:19 2764 25468 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 08:17:20 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:20 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:20 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:20 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:20 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:20 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:20 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:20 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:20 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:20 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:20 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:20 2764 25468 Downloader returns: 15 Inf 20240423 08:17:20 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:20 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:20 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:20 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:20 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:20 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:20 2764 25468 No need to update. Inf 20240423 08:17:20 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:20 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:20 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:20 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:20 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:20 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:20 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:20 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:20 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:20 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:20 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:20 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:20 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:20 2764 25468 Unzip return [0] Inf 20240423 08:17:20 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:20 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:20 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:20 2764 25468 Retry Counter: 1 Inf 20240423 08:17:20 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:20 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:20 2764 25468 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 08:17:20 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:20 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:20 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:20 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:20 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:20 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:20 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:20 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:20 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:20 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:20 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:20 2764 25468 Downloader returns: 15 Inf 20240423 08:17:20 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:20 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:20 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:20 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:20 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:20 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:20 2764 25468 No need to update. Inf 20240423 08:17:21 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:21 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:21 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:21 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:21 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:21 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:21 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:21 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:21 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:21 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:21 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:21 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:21 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:21 2764 25468 Unzip return [0] Inf 20240423 08:17:21 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:21 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:21 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:21 2764 25468 Retry Counter: 1 Inf 20240423 08:17:21 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:21 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:21 2764 25468 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 08:17:21 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:21 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:21 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:21 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:21 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:21 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:21 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:21 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:21 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:21 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:21 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:21 2764 25468 Downloader returns: 15 Inf 20240423 08:17:21 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:21 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:21 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:21 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:21 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:21 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:21 2764 25468 No need to update. Inf 20240423 08:17:21 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:21 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:21 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:21 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:21 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:21 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:21 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:21 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:21 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:21 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:22 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:22 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:22 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:22 2764 25468 Unzip return [0] Inf 20240423 08:17:22 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:22 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:22 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:22 2764 25468 Retry Counter: 1 Inf 20240423 08:17:22 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:22 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:22 2764 25468 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 08:17:22 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:22 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:22 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:22 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:22 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:22 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:22 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:22 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:22 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:22 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:22 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:22 2764 25468 Downloader returns: 15 Inf 20240423 08:17:22 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:22 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:22 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:22 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:22 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:22 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:22 2764 25468 No need to update. Inf 20240423 08:17:22 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:22 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:22 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:22 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:22 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:22 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:22 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:22 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:22 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:22 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:22 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:22 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:22 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:22 2764 25468 Unzip return [0] Inf 20240423 08:17:22 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:22 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:22 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:22 2764 25468 Retry Counter: 1 Inf 20240423 08:17:22 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:22 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:22 2764 25468 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 08:17:22 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:22 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:22 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:22 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:22 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:22 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:23 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:23 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:23 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:23 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:23 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:23 2764 25468 Downloader returns: 15 Inf 20240423 08:17:23 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:23 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:23 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:23 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:23 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:23 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:23 2764 25468 No need to update. Inf 20240423 08:17:23 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:23 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:23 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:23 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:23 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:23 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:23 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:23 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:23 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:23 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:23 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:23 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:23 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:23 2764 25468 Unzip return [0] Inf 20240423 08:17:23 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:23 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:23 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:23 2764 25468 Retry Counter: 1 Inf 20240423 08:17:23 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:23 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:23 2764 25468 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 08:17:23 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:23 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:23 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:23 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:23 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:23 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:23 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:23 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:23 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:23 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:23 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:23 2764 25468 Downloader returns: 15 Inf 20240423 08:17:23 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:23 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:23 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:23 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:23 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:23 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:23 2764 25468 No need to update. Inf 20240423 08:17:23 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:23 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:23 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:24 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:24 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:24 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:24 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:24 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:24 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:24 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:24 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:24 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:24 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:24 2764 25468 Unzip return [0] Inf 20240423 08:17:24 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:24 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:24 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:24 2764 25468 Retry Counter: 1 Inf 20240423 08:17:24 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:24 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:24 2764 25468 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 08:17:24 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:24 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:24 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:24 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:24 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:24 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:24 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:24 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:24 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:24 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:24 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:24 2764 25468 Downloader returns: 15 Inf 20240423 08:17:24 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:24 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:24 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:24 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:24 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:24 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:24 2764 25468 No need to update. Inf 20240423 08:17:24 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:24 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:24 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:24 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:24 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:24 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:24 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:24 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:24 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:24 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:24 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:24 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:24 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:24 2764 25468 Unzip return [0] Inf 20240423 08:17:25 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:25 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:25 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:25 2764 25468 Retry Counter: 1 Inf 20240423 08:17:25 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:25 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:25 2764 25468 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 08:17:25 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:25 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:25 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:25 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:25 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:25 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:25 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:25 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:25 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:25 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:25 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:25 2764 25468 Downloader returns: 15 Inf 20240423 08:17:25 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:25 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:25 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:25 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:25 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:25 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:25 2764 25468 No need to update. Inf 20240423 08:17:25 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:25 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:25 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:25 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:25 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:25 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:25 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:25 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:25 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:25 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:25 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:25 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:25 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:25 2764 25468 Unzip return [0] Inf 20240423 08:17:25 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:25 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:25 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:25 2764 25468 Retry Counter: 1 Inf 20240423 08:17:25 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:25 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:25 2764 25468 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 08:17:25 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:25 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:25 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:25 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:25 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:25 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:25 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:25 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:25 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:25 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:25 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:25 2764 25468 Downloader returns: 15 Inf 20240423 08:17:25 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:25 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:25 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:25 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:25 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:26 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:26 2764 25468 No need to update. Inf 20240423 08:17:26 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:26 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:26 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:26 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:26 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:26 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:26 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:26 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:26 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:26 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:26 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:26 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:26 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:26 2764 25468 Unzip return [0] Inf 20240423 08:17:26 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:26 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:26 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:26 2764 25468 Retry Counter: 1 Inf 20240423 08:17:26 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:26 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:26 2764 25468 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 08:17:26 2764 25468 local version is newer, do not duplicate it. Inf 20240423 08:17:26 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:26 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:26 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:26 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:26 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:26 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:26 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:26 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:26 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:26 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:26 2764 25468 Downloader returns: 15 Inf 20240423 08:17:26 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:26 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:26 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:26 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:26 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:26 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:26 2764 25468 No need to update. Inf 20240423 08:17:26 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:26 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:26 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:26 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:26 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:26 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:26 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:26 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:26 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:26 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:27 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:27 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:27 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:27 2764 25468 Unzip return [0] Inf 20240423 08:17:27 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:27 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:27 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:27 2764 25468 Retry Counter: 1 Inf 20240423 08:17:27 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:27 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:27 2764 25468 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 08:17:27 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:27 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:27 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:27 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:27 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:27 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:27 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:27 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:27 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:27 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:27 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:27 2764 25468 Downloader returns: 15 Inf 20240423 08:17:27 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:27 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:27 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:27 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:27 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:27 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:27 2764 25468 No need to update. Inf 20240423 08:17:27 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:27 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:27 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:27 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:27 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:27 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:27 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:27 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:27 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:27 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:27 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:27 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:27 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:27 2764 25468 Unzip return [0] Inf 20240423 08:17:27 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:27 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:27 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:27 2764 25468 Retry Counter: 1 Inf 20240423 08:17:27 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:27 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:27 2764 25468 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 08:17:27 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:27 2764 25468 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 08:17:27 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:27 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:27 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:27 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:27 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:28 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:28 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:28 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:28 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:28 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:28 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:28 2764 25468 Downloader returns: 15 Inf 20240423 08:17:28 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:28 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:28 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:28 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:28 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:28 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:28 2764 25468 No need to update. Inf 20240423 08:17:28 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:28 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:28 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:28 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:28 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:28 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:28 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:28 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:28 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:28 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:28 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:28 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:28 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:28 2764 25468 Unzip return [0] Inf 20240423 08:17:28 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:28 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:28 2764 25468 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 08:17:28 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:28 2764 25468 Retry Counter: 1 Inf 20240423 08:17:28 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:28 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:28 2764 25468 ignore item[2][0x22000040][L0][P0] Inf 20240423 08:17:28 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:28 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:28 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:28 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:28 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:28 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:28 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:28 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:28 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:28 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:28 2764 25468 Downloader returns: 15 Inf 20240423 08:17:28 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:28 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:28 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:28 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:28 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:28 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:28 2764 25468 No need to update. Inf 20240423 08:17:28 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:28 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:28 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:29 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:29 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:29 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:29 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:29 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:29 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:29 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:29 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:29 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:29 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:29 2764 25468 Unzip return [0] Inf 20240423 08:17:29 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:29 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:29 2764 25468 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 08:17:29 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:29 2764 25468 Retry Counter: 1 Inf 20240423 08:17:29 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:29 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:29 2764 25468 ignore item[2][0x22000080][L0][P0] Inf 20240423 08:17:29 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:29 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:29 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:29 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:29 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:29 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:29 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:29 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:29 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:29 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:29 2764 25468 Downloader returns: 15 Inf 20240423 08:17:29 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:29 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:29 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:29 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:29 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:29 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:29 2764 25468 No need to update. Inf 20240423 08:17:29 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:29 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:29 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:29 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:29 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:29 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:29 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:29 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:29 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:29 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:29 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:29 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:29 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:30 2764 25468 Unzip return [0] Inf 20240423 08:17:30 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:30 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:30 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:30 2764 25468 Retry Counter: 1 Inf 20240423 08:17:30 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:30 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:30 2764 25468 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 08:17:30 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:30 2764 25468 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 08:17:30 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:30 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:30 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:30 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:30 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:30 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:30 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:30 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:30 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:30 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:30 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:30 2764 25468 Downloader returns: 15 Inf 20240423 08:17:30 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:30 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:30 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:30 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:30 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:30 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:30 2764 25468 No need to update. Inf 20240423 08:17:30 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:30 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:30 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:30 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:30 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:30 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:30 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:30 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:30 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:30 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:30 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:30 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:30 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:30 2764 25468 Unzip return [0] Inf 20240423 08:17:30 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:30 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:30 2764 25468 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 08:17:30 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:30 2764 25468 Retry Counter: 1 Inf 20240423 08:17:30 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:30 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:30 2764 25468 ignore item[2][0x22000100][L0][P0] Inf 20240423 08:17:30 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:30 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:30 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:30 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:30 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:31 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:31 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:31 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:31 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:31 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:31 2764 25468 Downloader returns: 15 Inf 20240423 08:17:31 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:31 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:31 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:31 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:31 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:31 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:31 2764 25468 No need to update. Inf 20240423 08:17:31 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:31 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:31 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:31 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:31 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:31 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:31 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:31 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:31 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:31 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:31 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:31 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:31 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:31 2764 25468 Unzip return [0] Inf 20240423 08:17:31 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:31 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:31 2764 25468 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 08:17:31 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:31 2764 25468 Retry Counter: 1 Inf 20240423 08:17:31 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:31 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:31 2764 25468 ignore item[2][0x22000200][L0][P0] Inf 20240423 08:17:31 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:31 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:31 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:31 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:31 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:31 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:31 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:31 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:31 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:31 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:31 2764 25468 Downloader returns: 15 Inf 20240423 08:17:31 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:31 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:31 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:31 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:31 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:31 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:31 2764 25468 No need to update. Inf 20240423 08:17:31 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:31 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:31 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:32 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:32 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:32 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:32 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:32 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:32 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:32 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:32 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:32 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:32 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:32 2764 25468 Unzip return [0] Inf 20240423 08:17:32 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:32 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:32 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:32 2764 25468 Retry Counter: 1 Inf 20240423 08:17:32 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:32 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:32 2764 25468 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 08:17:32 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:32 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:32 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:32 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:32 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:32 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:32 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:32 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:32 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:32 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:32 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:32 2764 25468 Downloader returns: 15 Inf 20240423 08:17:32 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:32 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:32 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:32 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:32 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:32 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:32 2764 25468 No need to update. Inf 20240423 08:17:32 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:32 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:32 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:32 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:32 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:32 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:32 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:32 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:32 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:32 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:32 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:32 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:32 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:33 2764 25468 Unzip return [0] Inf 20240423 08:17:33 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:33 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:33 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:33 2764 25468 Retry Counter: 1 Inf 20240423 08:17:33 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:33 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:33 2764 25468 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 08:17:33 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:33 2764 25468 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 08:17:33 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:33 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:33 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:33 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:33 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:33 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:33 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:33 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:33 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:33 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:33 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:33 2764 25468 Downloader returns: 15 Inf 20240423 08:17:33 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:33 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:33 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:33 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:33 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:33 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:33 2764 25468 No need to update. Inf 20240423 08:17:33 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:33 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:33 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:33 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:33 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:33 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:33 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:33 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:33 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:33 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:33 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:33 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:33 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:33 2764 25468 Unzip return [0] Inf 20240423 08:17:33 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:33 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:33 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:33 2764 25468 Retry Counter: 1 Inf 20240423 08:17:33 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:33 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:33 2764 25468 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 08:17:33 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:33 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:33 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:33 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:33 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:33 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:33 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:33 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:34 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:34 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:34 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:34 2764 25468 Downloader returns: 15 Inf 20240423 08:17:34 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:34 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:34 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:34 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:34 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:34 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:34 2764 25468 No need to update. Inf 20240423 08:17:34 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:34 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:34 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:34 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:34 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:34 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:34 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:34 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:34 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:34 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:34 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:34 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:34 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:34 2764 25468 Unzip return [0] Inf 20240423 08:17:34 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:34 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:34 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:34 2764 25468 Retry Counter: 1 Inf 20240423 08:17:34 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:34 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:34 2764 25468 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 08:17:34 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:34 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:34 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:34 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:34 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:34 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:34 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:34 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:34 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:34 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:34 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:34 2764 25468 Downloader returns: 15 Inf 20240423 08:17:34 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:34 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:34 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:34 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:34 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:34 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:34 2764 25468 No need to update. Inf 20240423 08:17:34 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:34 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:34 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:35 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:35 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:35 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:35 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:35 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:35 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:35 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:35 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:35 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:35 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:35 2764 25468 Unzip return [0] Inf 20240423 08:17:35 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:35 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:35 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:35 2764 25468 Retry Counter: 1 Inf 20240423 08:17:35 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:35 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:35 2764 25468 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 08:17:35 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:35 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:35 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:35 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:35 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:35 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:35 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:35 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:35 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:35 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:35 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:35 2764 25468 Downloader returns: 15 Inf 20240423 08:17:35 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:35 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:35 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:35 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:35 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:35 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:35 2764 25468 No need to update. Inf 20240423 08:17:35 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:35 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:35 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:35 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:35 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:35 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:35 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:35 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:35 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:35 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:35 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:35 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:35 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:36 2764 25468 Unzip return [0] Inf 20240423 08:17:36 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:36 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:36 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:36 2764 25468 Retry Counter: 1 Inf 20240423 08:17:36 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:36 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:36 2764 25468 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 08:17:36 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:36 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:36 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:36 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:36 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:36 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:36 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:36 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:36 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:36 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:36 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:36 2764 25468 Downloader returns: 15 Inf 20240423 08:17:36 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:36 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:36 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:36 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:36 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:36 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:36 2764 25468 No need to update. Inf 20240423 08:17:36 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:36 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:36 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:36 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:36 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:36 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:36 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:36 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:36 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:36 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:36 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:36 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:36 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:36 2764 25468 Unzip return [0] Inf 20240423 08:17:36 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:36 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:36 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:36 2764 25468 Retry Counter: 1 Inf 20240423 08:17:36 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:36 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:36 2764 25468 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 08:17:36 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:36 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:36 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:36 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:36 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:36 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:36 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:36 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:36 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:37 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:37 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:37 2764 25468 Downloader returns: 15 Inf 20240423 08:17:37 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:37 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:37 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:37 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:37 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:37 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:37 2764 25468 No need to update. Inf 20240423 08:17:37 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:37 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:37 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:37 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:37 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:37 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:37 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:37 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:37 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:37 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:37 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:37 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:37 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:37 2764 25468 Unzip return [0] Inf 20240423 08:17:37 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:37 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:37 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:37 2764 25468 Retry Counter: 1 Inf 20240423 08:17:37 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:37 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:37 2764 25468 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 08:17:37 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:37 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:37 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:37 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:37 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:37 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:37 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:37 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:37 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:37 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:37 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:37 2764 25468 Downloader returns: 15 Inf 20240423 08:17:37 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:37 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:37 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:37 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:37 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:37 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:37 2764 25468 No need to update. Inf 20240423 08:17:37 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:37 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:37 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:38 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:38 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:38 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:38 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:38 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:38 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:38 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:38 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:38 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:38 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:38 2764 25468 Unzip return [0] Inf 20240423 08:17:38 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:38 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:38 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:38 2764 25468 Retry Counter: 1 Inf 20240423 08:17:38 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:38 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:38 2764 25468 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 08:17:38 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:38 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:38 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:38 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:38 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:38 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:38 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:38 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:38 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:38 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:38 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:38 2764 25468 Downloader returns: 15 Inf 20240423 08:17:38 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:38 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:38 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:38 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:38 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:38 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:38 2764 25468 No need to update. Inf 20240423 08:17:38 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:38 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:38 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:38 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:38 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:38 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:38 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:38 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:38 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:38 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:38 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:38 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:39 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:39 2764 25468 Unzip return [0] Inf 20240423 08:17:39 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:39 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:39 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:39 2764 25468 Retry Counter: 1 Inf 20240423 08:17:39 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:39 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:39 2764 25468 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 08:17:39 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:39 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:39 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:39 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:39 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:39 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:39 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:39 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:39 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:39 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:39 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:39 2764 25468 Downloader returns: 15 Inf 20240423 08:17:39 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:39 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:39 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:39 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:39 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:39 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:39 2764 25468 No need to update. Inf 20240423 08:17:39 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:39 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:39 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:39 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:39 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:39 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:39 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:39 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:39 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:39 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:39 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:39 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:39 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:39 2764 25468 Unzip return [0] Inf 20240423 08:17:39 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:39 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:39 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:39 2764 25468 Retry Counter: 1 Inf 20240423 08:17:39 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:39 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:39 2764 25468 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 08:17:39 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:39 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:39 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:39 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:39 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:39 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:39 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:39 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:40 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:40 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:40 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:40 2764 25468 Downloader returns: 15 Inf 20240423 08:17:40 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:40 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:40 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:40 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:40 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:40 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:40 2764 25468 No need to update. Inf 20240423 08:17:40 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:40 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:40 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:40 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:40 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:40 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:40 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:40 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:40 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:40 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:40 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:40 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:40 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:40 2764 25468 Unzip return [0] Inf 20240423 08:17:40 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:40 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:40 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:40 2764 25468 Retry Counter: 1 Inf 20240423 08:17:40 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:40 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:40 2764 25468 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 08:17:40 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:40 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:40 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:40 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:40 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:40 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:40 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:40 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:40 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:40 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:40 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:40 2764 25468 Downloader returns: 15 Inf 20240423 08:17:40 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:40 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:40 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:40 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:40 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:40 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:40 2764 25468 No need to update. Inf 20240423 08:17:40 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:40 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:40 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:40 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:40 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:40 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:40 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:41 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:41 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:41 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:41 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:41 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:41 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:41 2764 25468 Unzip return [0] Inf 20240423 08:17:41 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:41 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:41 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:41 2764 25468 Retry Counter: 1 Inf 20240423 08:17:41 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:41 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:41 2764 25468 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 08:17:41 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:41 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:41 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:41 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:41 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:41 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:41 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:41 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:41 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:41 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:41 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:41 2764 25468 Downloader returns: 15 Inf 20240423 08:17:41 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:41 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:41 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:41 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:41 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:41 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:41 2764 25468 downloading signature files... Inf 20240423 08:17:41 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 08:17:41 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:41 2764 25468 download signature files done Inf 20240423 08:17:41 2764 25468 start check signed info (no file size or digest check here)... Inf 20240423 08:17:41 2764 25468 Verfiy by new cert success. Inf 20240423 08:17:41 2764 25468 check signed info for all patch files done. (no digest check here) Inf 20240423 08:17:41 2764 25468 ActiveUpdate start download patch files... Inf 20240423 08:17:41 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 08:17:41 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:41 2764 25468 Download all patch files success, checking ... Inf 20240423 08:17:41 2764 25468 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 08:17:41 2764 25468 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 08:17:41 2764 25468 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\AU_Down\pattern\Url00032.012.zip] Inf 20240423 08:17:41 2764 25468 Verfiy by new cert success. Inf 20240423 08:17:41 2764 25468 Check over, All files are OK. Inf 20240423 08:17:41 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\3\1208222038] Inf 20240423 08:17:41 2764 25468 Unzip return [0] Inf 20240423 08:17:41 2764 25468 Create AuPatch.ini .... Inf 20240423 08:17:42 2764 25468 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 08:17:42 2764 25468 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468" 1 Inf 20240423 08:17:42 2764 25468 Create patch.exe OK. Inf 20240423 08:17:42 2344 24748 Local machine time zone is GMT 2 Inf 20240423 08:17:42 2344 24748 Current log level is 5 Inf 20240423 08:17:42 2344 24748 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 08:17:42 2344 24748 AuPatch Action: update. Inf 20240423 08:17:42 2344 24748 update: update with new patch agent. Inf 20240423 08:17:42 2344 24748 No patchagent. Use default patchagent inside AU Inf 20240423 08:17:42 2344 24748 Call PatchAgent StartAction with: void. Inf 20240423 08:17:42 2344 24748 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 08:17:42 2344 24748 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 08:17:42 2344 24748 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 08:17:42 2344 24748 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 08:17:42 2344 24748 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 08:17:42 2344 24748 Call PatchAgent EndAction with: void Inf 20240423 08:17:42 2344 24748 mergeBackupIni: backup needed. Inf 20240423 08:17:42 2344 24748 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 08:17:42 2344 24748 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 08:17:42 2344 24748 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 08:17:42 2344 24748 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 08:17:42 2344 24748 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 08:17:42 2344 24748 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 Count of OverWritten Files[0] Inf 20240423 08:17:42 2344 24748 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 08:17:42 2344 24748 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 08:17:42 2344 24748 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 08:17:42 2344 24748 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 08:17:42 2344 24748 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 08:17:42 2344 24748 mergeBackupIni: done. Inf 20240423 08:17:42 2344 24748 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\AuResult.ini), status = 0 Inf 20240423 08:17:42 2344 24748 AuPatch end. Inf 20240423 08:17:42 2764 25468 there is no au.db or invalid, will skip send report Inf 20240423 08:17:42 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:42 2764 25468 UpdateManager endwith 0 (0): Success Inf 20240423 08:17:42 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:42 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:42 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:42 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:42 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:42 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:42 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:42 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:42 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:42 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:42 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:42 2764 25468 Unzip return [0] Inf 20240423 08:17:42 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:42 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:42 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:42 2764 25468 Retry Counter: 1 Inf 20240423 08:17:42 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:42 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:42 2764 25468 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 08:17:42 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:43 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:43 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:43 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:43 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:43 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:43 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:43 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:43 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:43 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:43 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:43 2764 25468 Downloader returns: 15 Inf 20240423 08:17:43 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:43 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:43 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:43 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:43 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:43 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:43 2764 25468 No need to update. Inf 20240423 08:17:43 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:43 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:43 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:43 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:43 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:43 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:43 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:43 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:43 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:43 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:43 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:43 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:43 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:43 2764 25468 Unzip return [0] Inf 20240423 08:17:43 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:43 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:43 2764 25468 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 08:17:43 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:43 2764 25468 Retry Counter: 1 Inf 20240423 08:17:43 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:43 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:43 2764 25468 ignore item[3][0x48040166][L0][P0] Inf 20240423 08:17:43 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:43 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:43 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:43 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:43 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:43 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:43 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:43 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:43 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:43 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:43 2764 25468 Downloader returns: 15 Inf 20240423 08:17:43 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:43 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:43 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:43 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:44 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:44 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:44 2764 25468 No need to update. Inf 20240423 08:17:44 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:44 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:44 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:44 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:44 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:44 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:44 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:44 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:44 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:44 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:44 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:44 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:44 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:44 2764 25468 Unzip return [0] Inf 20240423 08:17:44 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:44 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:44 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:44 2764 25468 Retry Counter: 1 Inf 20240423 08:17:44 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:44 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:44 2764 25468 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 08:17:44 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:44 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:44 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:44 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:44 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:44 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:44 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:44 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:44 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:44 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:44 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:44 2764 25468 Downloader returns: 15 Inf 20240423 08:17:44 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:44 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:44 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:44 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:44 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:44 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:44 2764 25468 No need to update. Inf 20240423 08:17:44 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:44 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:44 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:44 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:44 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:44 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:44 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:45 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:45 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:45 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:45 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:45 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:45 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:45 2764 25468 Unzip return [0] Inf 20240423 08:17:45 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:45 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:45 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:45 2764 25468 Retry Counter: 1 Inf 20240423 08:17:45 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:45 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:45 2764 25468 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 08:17:45 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:45 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:45 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:45 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:45 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:45 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:45 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:45 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:45 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:45 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:45 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:45 2764 25468 Downloader returns: 15 Inf 20240423 08:17:45 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:45 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:45 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:45 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:45 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:45 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:45 2764 25468 No need to update. Inf 20240423 08:17:45 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:45 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:45 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:45 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:45 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:45 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:45 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:45 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:45 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:45 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:45 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:45 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:45 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:46 2764 25468 Unzip return [0] Inf 20240423 08:17:46 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:46 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:46 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:46 2764 25468 Retry Counter: 1 Inf 20240423 08:17:46 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:46 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:46 2764 25468 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 08:17:46 2764 25468 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 08:17:46 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:46 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:46 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:46 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:46 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:46 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:46 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:46 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:46 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:46 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:46 2764 25468 Downloader returns: 15 Inf 20240423 08:17:46 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:46 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:46 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:46 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:46 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:46 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:46 2764 25468 No need to update. Inf 20240423 08:17:46 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:46 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:46 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:46 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:46 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:46 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:46 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:46 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:46 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:46 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:46 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:46 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:46 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:46 2764 25468 Unzip return [0] Inf 20240423 08:17:46 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:46 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:46 2764 25468 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 08:17:46 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:46 2764 25468 Retry Counter: 1 Inf 20240423 08:17:46 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:46 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:46 2764 25468 ignore item[3][0x48040243][L0][P0] Inf 20240423 08:17:46 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:46 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:46 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:46 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:46 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:47 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:47 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:47 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:47 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:47 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:47 2764 25468 Downloader returns: 15 Inf 20240423 08:17:47 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:47 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:47 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:47 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:47 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:47 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:47 2764 25468 No need to update. Inf 20240423 08:17:47 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:47 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:47 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:47 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:47 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:47 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:47 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:47 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:47 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:47 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:47 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:47 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:47 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:47 2764 25468 Unzip return [0] Inf 20240423 08:17:47 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:47 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:47 2764 25468 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 08:17:47 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:47 2764 25468 Retry Counter: 1 Inf 20240423 08:17:47 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:47 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:47 2764 25468 ignore item[3][0x48040241][L0][P0] Inf 20240423 08:17:47 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:47 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:47 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:47 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:47 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:47 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:47 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:47 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:47 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:47 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:47 2764 25468 Downloader returns: 15 Inf 20240423 08:17:47 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:47 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:47 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:48 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:48 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:48 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:48 2764 25468 No need to update. Inf 20240423 08:17:48 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:48 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:48 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:48 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:48 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:48 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:48 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:48 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:48 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:48 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:48 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:48 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:48 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:48 2764 25468 Unzip return [0] Inf 20240423 08:17:48 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:48 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:48 2764 25468 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 08:17:48 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:48 2764 25468 Retry Counter: 1 Inf 20240423 08:17:48 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:48 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:48 2764 25468 ignore item[3][0x48040240][L0][P0] Inf 20240423 08:17:48 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:48 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:48 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:48 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:48 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:48 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:48 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:48 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:48 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:48 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:48 2764 25468 Downloader returns: 15 Inf 20240423 08:17:48 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:48 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:48 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:48 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:48 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:48 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:48 2764 25468 No need to update. Inf 20240423 08:17:48 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:48 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:48 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:17:48 2764 25468 Start TmuDuplicateEx() Inf 20240423 08:17:48 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:48 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:49 2764 25468 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Inf 20240423 08:17:49 2764 25468 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 08:17:49 2764 25468 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 08:17:49 2764 25468 TmSecureHandler call SSL_shutdown(). Inf 20240423 08:17:49 2764 25468 TmSecureHandler call SSL_shutdown() end. Inf 20240423 08:17:49 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:49 2764 25468 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:49 2764 25468 Unzip return [0] Inf 20240423 08:17:49 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:49 2764 25468 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:49 2764 25468 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 08:17:49 2764 25468 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:49 2764 25468 Retry Counter: 1 Inf 20240423 08:17:49 2764 25468 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 08:17:49 2764 25468 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini.tmp Inf 20240423 08:17:49 2764 25468 ignore item[3][0x48040237][L0][P0] Inf 20240423 08:17:49 2764 25468 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 08:17:49 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:49 2764 25468 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 08:17:49 2764 25468 End TmuDuplicateEx() ------------------------------ Inf 20240423 08:17:49 2764 25468 Start TmuUpdateEx() Inf 20240423 08:17:49 2764 25468 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 08:17:49 2764 25468 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:49 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\ini_xml.zip]... Err 20240423 08:17:49 2764 25468 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 08:17:49 2764 25468 TmDownloader: Local file can not been opend Err 20240423 08:17:49 2764 25468 Downloader returns: 15 Inf 20240423 08:17:49 2764 25468 Download ini_xml.zip fail, try plain file. Inf 20240423 08:17:49 2764 25468 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini]... Inf 20240423 08:17:49 2764 25468 TmDownloader: Succeeded getting the file Inf 20240423 08:17:49 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Err 20240423 08:17:49 2764 25468 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 08:17:49 2764 25468 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468\server.ini Inf 20240423 08:17:49 2764 25468 No need to update. Inf 20240423 08:17:49 2764 25468 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_25468] Inf 20240423 08:17:49 2764 25468 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 08:17:49 2764 25468 End TmuUpdateEx() ------------------------------ Inf 20240423 08:20:56 2764 25468 release context for thread: 25468 ------------------------------ Inf 20240423 09:17:31 2764 2144 new context for thread: 2144 ------------------------------ Inf 20240423 09:17:31 2764 2144 Set key[CheckFileSignature] value[1] Inf 20240423 09:17:31 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:31 2764 2144 Set key[AC_Code] value[************] Inf 20240423 09:17:31 2764 2144 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 09:17:31 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:31 2764 2144 Set key[InfoHttpsLevel] value[1] Inf 20240423 09:17:31 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:31 2764 2144 Set key[FileHttpsLevel] value[1] Inf 20240423 09:17:31 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:31 2764 2144 Set key[SocketTimeout] value[120] Inf 20240423 09:17:31 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:31 2764 2144 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 09:17:31 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:31 2764 2144 Get key: [SocketTimeout] Inf 20240423 09:17:31 2764 2144 value: [120] ------------------------------ Inf 20240423 09:17:31 2764 2144 Set key[SocketTimeout] value[12] Inf 20240423 09:17:31 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:31 2764 2144 Start TmuGetUpdateInfo() Inf 20240423 09:17:31 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:31 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:32 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:32 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:32 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:32 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:32 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:32 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:32 2764 2144 Unzip return [0] Inf 20240423 09:17:32 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:32 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:32 2764 2144 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth1929300.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi295.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132800.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18911300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18911300.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 09:17:32 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 09:17:33 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 09:17:33 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 09:17:33 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143864], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 09:17:33 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[276000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_276000.zip] Inf 20240423 09:17:33 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 09:17:33 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 09:17:33 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 09:17:33 2764 2144 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 09:17:33 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:33 2764 2144 UpdateManager endwith 0 (0): Success Inf 20240423 09:17:33 2764 2144 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 09:17:33 2764 2144 Set key[SocketTimeout] value[120] Inf 20240423 09:17:33 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:33 2764 2144 Set key[KeptPatternMaxCount] value[7] Inf 20240423 09:17:33 2764 2144 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 09:17:33 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:33 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:33 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:33 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:33 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:33 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:33 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:33 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:33 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:33 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:33 2764 2144 Unzip return [0] Inf 20240423 09:17:33 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:33 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:33 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:33 2764 2144 Retry Counter: 1 Inf 20240423 09:17:33 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:33 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:33 2764 2144 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 09:17:33 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:33 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:33 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:33 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:33 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:33 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:33 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:33 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:33 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:33 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:33 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:33 2764 2144 Downloader returns: 15 Inf 20240423 09:17:33 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:33 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:33 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:33 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:33 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:33 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:33 2764 2144 No need to update. Inf 20240423 09:17:33 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:33 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:33 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:34 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:34 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:34 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:34 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:34 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:34 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:34 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:34 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:34 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:34 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:34 2764 2144 Unzip return [0] Inf 20240423 09:17:34 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:34 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:34 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:34 2764 2144 Retry Counter: 1 Inf 20240423 09:17:34 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:34 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:34 2764 2144 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 09:17:34 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:34 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:34 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:34 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:34 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:34 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:34 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:34 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:34 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:34 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:34 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:34 2764 2144 Downloader returns: 15 Inf 20240423 09:17:34 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:34 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:34 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:34 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:34 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:34 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:34 2764 2144 No need to update. Inf 20240423 09:17:34 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:34 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:34 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:35 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:35 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:35 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:35 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:35 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:35 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:35 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:35 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:35 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:35 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:35 2764 2144 Unzip return [0] Inf 20240423 09:17:35 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:35 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:35 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:35 2764 2144 Retry Counter: 1 Inf 20240423 09:17:35 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:35 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:35 2764 2144 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 09:17:35 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:35 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:35 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:35 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:35 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:35 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:36 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:36 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:36 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:36 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:36 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:36 2764 2144 Downloader returns: 15 Inf 20240423 09:17:36 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:36 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:36 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:36 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:36 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:36 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:36 2764 2144 No need to update. Inf 20240423 09:17:36 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:36 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:36 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:36 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:36 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:36 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:36 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:36 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:36 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:36 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:36 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:36 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:36 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:36 2764 2144 Unzip return [0] Inf 20240423 09:17:36 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:36 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:36 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:36 2764 2144 Retry Counter: 1 Inf 20240423 09:17:36 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:36 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:36 2764 2144 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 09:17:36 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:36 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:36 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:36 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:36 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:36 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:36 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:36 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:36 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:36 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:36 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:36 2764 2144 Downloader returns: 15 Inf 20240423 09:17:36 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:36 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:36 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:36 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:36 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:36 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:36 2764 2144 No need to update. Inf 20240423 09:17:36 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:36 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:36 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:37 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:37 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:37 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:37 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:37 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:37 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:37 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:37 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:37 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:37 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:37 2764 2144 Unzip return [0] Inf 20240423 09:17:37 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:37 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:37 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:37 2764 2144 Retry Counter: 1 Inf 20240423 09:17:37 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:37 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:37 2764 2144 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 09:17:37 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:37 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:37 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:37 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:37 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:37 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:37 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:37 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:37 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:37 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:37 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:37 2764 2144 Downloader returns: 15 Inf 20240423 09:17:37 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:37 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:37 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:37 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:37 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:37 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:37 2764 2144 No need to update. Inf 20240423 09:17:37 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:37 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:37 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:38 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:38 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:38 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:38 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:38 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:38 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:38 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:38 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:38 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:38 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:38 2764 2144 Unzip return [0] Inf 20240423 09:17:38 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:38 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:38 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:38 2764 2144 Retry Counter: 1 Inf 20240423 09:17:38 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:38 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:38 2764 2144 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 09:17:38 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:38 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:38 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:38 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:38 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:38 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:38 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:38 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:38 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:38 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:38 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:38 2764 2144 Downloader returns: 15 Inf 20240423 09:17:38 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:38 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:38 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:38 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:38 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:38 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:38 2764 2144 No need to update. Inf 20240423 09:17:38 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:38 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:38 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:39 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:39 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:39 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:39 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:39 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:39 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:39 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:39 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:39 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:39 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:39 2764 2144 Unzip return [0] Inf 20240423 09:17:39 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:39 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:39 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:39 2764 2144 Retry Counter: 1 Inf 20240423 09:17:39 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:39 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:39 2764 2144 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 09:17:39 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:39 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:39 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:39 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:39 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:39 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:39 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:39 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:39 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:39 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:39 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:39 2764 2144 Downloader returns: 15 Inf 20240423 09:17:39 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:39 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:39 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:39 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:39 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:39 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:39 2764 2144 No need to update. Inf 20240423 09:17:39 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:39 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:39 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:39 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:39 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:39 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:39 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:39 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:39 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:40 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:40 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:40 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:40 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:40 2764 2144 Unzip return [0] Inf 20240423 09:17:40 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:40 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:40 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:40 2764 2144 Retry Counter: 1 Inf 20240423 09:17:40 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:40 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:40 2764 2144 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 09:17:40 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:40 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:40 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:40 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:40 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:40 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:40 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:40 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:40 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:40 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:40 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:40 2764 2144 Downloader returns: 15 Inf 20240423 09:17:40 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:40 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:40 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:40 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:40 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:40 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:40 2764 2144 No need to update. Inf 20240423 09:17:40 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:40 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:40 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:40 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:40 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:40 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:40 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:40 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:40 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:40 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:40 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:40 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:40 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:40 2764 2144 Unzip return [0] Inf 20240423 09:17:40 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:40 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:40 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:40 2764 2144 Retry Counter: 1 Inf 20240423 09:17:40 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:40 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:40 2764 2144 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 09:17:41 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:41 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:41 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:41 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:41 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:41 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:41 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:41 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:41 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:41 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:41 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:41 2764 2144 Downloader returns: 15 Inf 20240423 09:17:41 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:41 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:41 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:41 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:41 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:41 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:41 2764 2144 No need to update. Inf 20240423 09:17:41 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:41 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:41 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:41 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:41 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:41 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:41 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:41 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:41 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:41 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:41 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:41 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:41 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:41 2764 2144 Unzip return [0] Inf 20240423 09:17:41 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:41 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:41 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:41 2764 2144 Retry Counter: 1 Inf 20240423 09:17:41 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:41 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:41 2764 2144 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 09:17:41 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:41 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:41 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:41 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:41 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:41 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:41 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:41 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:41 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:41 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:41 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:41 2764 2144 Downloader returns: 15 Inf 20240423 09:17:41 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:42 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:42 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:42 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:42 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:42 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:42 2764 2144 No need to update. Inf 20240423 09:17:42 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:42 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:42 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:42 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:42 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:42 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:42 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:42 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:42 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:42 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:42 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:42 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:42 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:42 2764 2144 Unzip return [0] Inf 20240423 09:17:42 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:42 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:42 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:42 2764 2144 Retry Counter: 1 Inf 20240423 09:17:42 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:42 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:42 2764 2144 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 09:17:42 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:42 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:42 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:42 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:42 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:42 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:42 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:42 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:42 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:42 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:42 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:42 2764 2144 Downloader returns: 15 Inf 20240423 09:17:42 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:42 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:42 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:42 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:42 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:42 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:42 2764 2144 No need to update. Inf 20240423 09:17:42 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:42 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:42 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:42 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:42 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:42 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:42 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:43 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:43 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:43 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:43 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:43 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:43 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:43 2764 2144 Unzip return [0] Inf 20240423 09:17:43 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:43 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:43 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:43 2764 2144 Retry Counter: 1 Inf 20240423 09:17:43 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:43 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:43 2764 2144 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 09:17:43 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:43 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:43 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:43 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:43 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:43 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:43 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:43 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:43 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:43 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:43 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:43 2764 2144 Downloader returns: 15 Inf 20240423 09:17:43 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:43 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:43 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:43 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:43 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:43 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:43 2764 2144 No need to update. Inf 20240423 09:17:43 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:43 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:43 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:43 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:43 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:43 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:43 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:43 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:43 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:43 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:43 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:44 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:44 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:44 2764 2144 Unzip return [0] Inf 20240423 09:17:44 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:44 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:44 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:44 2764 2144 Retry Counter: 1 Inf 20240423 09:17:44 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:44 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:44 2764 2144 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 09:17:44 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:44 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:44 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:44 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:44 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:44 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:44 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:44 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:44 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:44 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:44 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:44 2764 2144 Downloader returns: 15 Inf 20240423 09:17:44 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:44 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:44 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:44 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:44 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:44 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:44 2764 2144 No need to update. Inf 20240423 09:17:44 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:44 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:44 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:44 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:44 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:44 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:44 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:44 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:44 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:44 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:44 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:44 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:44 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:44 2764 2144 Unzip return [0] Inf 20240423 09:17:44 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:44 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:44 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:44 2764 2144 Retry Counter: 1 Inf 20240423 09:17:44 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:44 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:44 2764 2144 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 09:17:44 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:45 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:45 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:45 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:45 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:45 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:45 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:45 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:45 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:45 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:45 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:45 2764 2144 Downloader returns: 15 Inf 20240423 09:17:45 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:45 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:45 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:45 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:45 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:45 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:45 2764 2144 No need to update. Inf 20240423 09:17:45 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:45 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:45 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:45 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:45 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:45 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:45 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:45 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:45 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:45 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:45 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:45 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:45 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:45 2764 2144 Unzip return [0] Inf 20240423 09:17:45 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:45 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:45 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:45 2764 2144 Retry Counter: 1 Inf 20240423 09:17:45 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:45 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:45 2764 2144 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 09:17:45 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:45 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:45 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:45 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:45 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:45 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:45 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:45 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:45 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:45 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:45 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:45 2764 2144 Downloader returns: 15 Inf 20240423 09:17:46 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:46 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:46 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:46 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:46 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:46 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:46 2764 2144 No need to update. Inf 20240423 09:17:46 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:46 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:46 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:46 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:46 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:46 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:46 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:46 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:46 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:46 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:46 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:46 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:46 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:46 2764 2144 Unzip return [0] Inf 20240423 09:17:46 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:46 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:46 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:46 2764 2144 Retry Counter: 1 Inf 20240423 09:17:46 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:46 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:46 2764 2144 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 09:17:46 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:46 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:46 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:46 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:46 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:46 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:46 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:46 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:46 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:46 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:46 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:46 2764 2144 Downloader returns: 15 Inf 20240423 09:17:46 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:46 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:46 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:46 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:46 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:46 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:46 2764 2144 No need to update. Inf 20240423 09:17:46 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:46 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:46 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:47 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:47 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:47 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:47 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:47 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:47 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:47 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:47 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:47 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:47 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:47 2764 2144 Unzip return [0] Inf 20240423 09:17:47 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:47 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:47 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:47 2764 2144 Retry Counter: 1 Inf 20240423 09:17:47 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:47 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:47 2764 2144 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 09:17:47 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:47 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:47 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:47 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:47 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:47 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:47 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:47 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:47 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:47 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:47 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:47 2764 2144 Downloader returns: 15 Inf 20240423 09:17:47 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:47 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:47 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:47 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:47 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:47 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:47 2764 2144 No need to update. Inf 20240423 09:17:47 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:47 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:47 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:47 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:47 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:47 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:47 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:47 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:47 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:48 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:48 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:48 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:48 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:48 2764 2144 Unzip return [0] Inf 20240423 09:17:48 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:48 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:48 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:48 2764 2144 Retry Counter: 1 Inf 20240423 09:17:48 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:48 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:48 2764 2144 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 09:17:48 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:48 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:48 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:48 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:48 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:48 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:48 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:48 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:48 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:48 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:48 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:48 2764 2144 Downloader returns: 15 Inf 20240423 09:17:48 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:48 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:48 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:48 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:48 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:48 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:48 2764 2144 No need to update. Inf 20240423 09:17:48 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:48 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:48 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:48 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:48 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:48 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:48 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:48 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:48 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:48 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:48 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:48 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:48 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:48 2764 2144 Unzip return [0] Inf 20240423 09:17:48 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:48 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:48 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:48 2764 2144 Retry Counter: 1 Inf 20240423 09:17:48 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:48 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:48 2764 2144 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 09:17:49 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:49 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:49 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:49 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:49 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:49 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:49 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:49 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:49 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:49 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:49 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:49 2764 2144 Downloader returns: 15 Inf 20240423 09:17:49 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:49 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:49 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:49 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:49 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:49 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:49 2764 2144 No need to update. Inf 20240423 09:17:49 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:49 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:49 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:49 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:49 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:49 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:49 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:49 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:49 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:49 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:49 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:49 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:49 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:49 2764 2144 Unzip return [0] Inf 20240423 09:17:49 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:49 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:49 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:49 2764 2144 Retry Counter: 1 Inf 20240423 09:17:49 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:49 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:49 2764 2144 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 09:17:49 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:49 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:49 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:49 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:49 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:49 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:49 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:49 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:49 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:49 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:49 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:49 2764 2144 Downloader returns: 15 Inf 20240423 09:17:49 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:49 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:49 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:50 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:50 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:50 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:50 2764 2144 No need to update. Inf 20240423 09:17:50 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:50 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:50 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:50 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:50 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:50 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:50 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:50 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:50 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:50 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:50 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:50 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:50 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:50 2764 2144 Unzip return [0] Inf 20240423 09:17:50 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:50 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:50 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:50 2764 2144 Retry Counter: 1 Inf 20240423 09:17:50 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:50 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:50 2764 2144 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 09:17:50 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:50 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:50 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:50 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:50 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:50 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:50 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:50 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:50 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:50 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:50 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:50 2764 2144 Downloader returns: 15 Inf 20240423 09:17:50 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:50 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:50 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:50 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:50 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:50 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:50 2764 2144 No need to update. Inf 20240423 09:17:50 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:50 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:50 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:50 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:50 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:50 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:50 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:50 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:51 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:51 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:51 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:51 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:51 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:51 2764 2144 Unzip return [0] Inf 20240423 09:17:51 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:51 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:51 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:51 2764 2144 Retry Counter: 1 Inf 20240423 09:17:51 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:51 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:51 2764 2144 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 09:17:51 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:51 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:51 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:51 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:51 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:51 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:51 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:51 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:51 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:51 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:51 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:51 2764 2144 Downloader returns: 15 Inf 20240423 09:17:51 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:51 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:51 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:51 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:51 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:51 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:51 2764 2144 No need to update. Inf 20240423 09:17:51 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:51 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:51 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:51 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:51 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:51 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:51 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:51 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:51 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:51 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:51 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:51 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:51 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:51 2764 2144 Unzip return [0] Inf 20240423 09:17:51 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:51 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:51 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:51 2764 2144 Retry Counter: 1 Inf 20240423 09:17:51 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:51 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:51 2764 2144 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 09:17:51 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:51 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:51 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:52 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:52 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:52 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:52 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:52 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:52 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:52 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:52 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:52 2764 2144 Downloader returns: 15 Inf 20240423 09:17:52 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:52 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:52 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:52 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:52 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:52 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:52 2764 2144 No need to update. Inf 20240423 09:17:52 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:52 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:52 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:52 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:52 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:52 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:52 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:52 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:52 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:52 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:52 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:52 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:52 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:52 2764 2144 Unzip return [0] Inf 20240423 09:17:52 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:52 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:52 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:52 2764 2144 Retry Counter: 1 Inf 20240423 09:17:52 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:52 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:52 2764 2144 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 09:17:52 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:52 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:52 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:52 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:52 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:52 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:52 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:52 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:52 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:52 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:52 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:53 2764 2144 Downloader returns: 15 Inf 20240423 09:17:53 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:53 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:53 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:53 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:53 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:53 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:53 2764 2144 No need to update. Inf 20240423 09:17:53 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:53 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:53 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:53 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:53 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:53 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:53 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:53 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:53 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:53 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:53 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:53 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:53 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:53 2764 2144 Unzip return [0] Inf 20240423 09:17:53 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:53 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:53 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:53 2764 2144 Retry Counter: 1 Inf 20240423 09:17:53 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:53 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:53 2764 2144 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 09:17:53 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:53 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:53 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:53 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:53 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:53 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:53 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:53 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:53 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:53 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:53 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:53 2764 2144 Downloader returns: 15 Inf 20240423 09:17:53 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:53 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:53 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:53 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:53 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:53 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:53 2764 2144 No need to update. Inf 20240423 09:17:53 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:53 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:53 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:53 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:53 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:53 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:53 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:54 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:54 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:54 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:54 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:54 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:54 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:54 2764 2144 Unzip return [0] Inf 20240423 09:17:54 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:54 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:54 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:54 2764 2144 Retry Counter: 1 Inf 20240423 09:17:54 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:54 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:54 2764 2144 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 09:17:54 2764 2144 local version is newer, do not duplicate it. Inf 20240423 09:17:54 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:54 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:54 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:54 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:54 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:54 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:54 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:54 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:54 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:54 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:54 2764 2144 Downloader returns: 15 Inf 20240423 09:17:54 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:54 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:54 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:54 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:54 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:54 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:54 2764 2144 No need to update. Inf 20240423 09:17:54 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:54 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:54 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:54 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:54 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:54 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:54 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:54 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:54 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:54 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:54 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:54 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:54 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:54 2764 2144 Unzip return [0] Inf 20240423 09:17:54 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:54 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:54 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:54 2764 2144 Retry Counter: 1 Inf 20240423 09:17:55 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:55 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:55 2764 2144 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 09:17:55 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:55 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:55 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:55 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:55 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:55 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:55 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:55 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:55 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:55 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:55 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:55 2764 2144 Downloader returns: 15 Inf 20240423 09:17:55 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:55 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:55 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:55 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:55 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:55 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:55 2764 2144 No need to update. Inf 20240423 09:17:55 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:55 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:55 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:55 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:55 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:55 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:55 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:55 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:55 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:55 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:55 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:55 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:55 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:55 2764 2144 Unzip return [0] Inf 20240423 09:17:55 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:55 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:55 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:55 2764 2144 Retry Counter: 1 Inf 20240423 09:17:55 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:55 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:55 2764 2144 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 09:17:55 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:55 2764 2144 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 09:17:55 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:55 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:55 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:55 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:55 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:55 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:55 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:55 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:55 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:55 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:55 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:55 2764 2144 Downloader returns: 15 Inf 20240423 09:17:55 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:55 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:55 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:56 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:56 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:56 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:56 2764 2144 No need to update. Inf 20240423 09:17:56 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:56 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:56 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:56 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:56 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:56 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:56 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:56 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:56 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:56 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:56 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:56 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:56 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:56 2764 2144 Unzip return [0] Inf 20240423 09:17:56 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:56 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:56 2764 2144 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 09:17:56 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:56 2764 2144 Retry Counter: 1 Inf 20240423 09:17:56 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:56 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:56 2764 2144 ignore item[2][0x22000040][L0][P0] Inf 20240423 09:17:56 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:56 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:56 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:56 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:56 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:56 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:56 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:56 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:56 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:56 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:56 2764 2144 Downloader returns: 15 Inf 20240423 09:17:56 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:56 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:56 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:56 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:56 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:56 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:56 2764 2144 No need to update. Inf 20240423 09:17:56 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:56 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:56 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:56 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:56 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:56 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:56 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:56 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:56 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:57 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:57 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:57 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:57 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:57 2764 2144 Unzip return [0] Inf 20240423 09:17:57 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:57 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:57 2764 2144 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 09:17:57 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:57 2764 2144 Retry Counter: 1 Inf 20240423 09:17:57 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:57 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:57 2764 2144 ignore item[2][0x22000080][L0][P0] Inf 20240423 09:17:57 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:57 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:57 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:57 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:57 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:57 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:57 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:57 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:57 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:57 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:57 2764 2144 Downloader returns: 15 Inf 20240423 09:17:57 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:57 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:57 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:57 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:57 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:57 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:57 2764 2144 No need to update. Inf 20240423 09:17:57 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:57 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:57 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:57 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:57 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:57 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:57 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:57 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:57 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:57 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:57 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:57 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:57 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:57 2764 2144 Unzip return [0] Inf 20240423 09:17:57 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:57 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:57 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:57 2764 2144 Retry Counter: 1 Inf 20240423 09:17:57 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:57 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:57 2764 2144 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 09:17:57 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:57 2764 2144 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 09:17:57 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:17:58 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:58 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:58 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:58 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:58 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:58 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:58 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:58 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:58 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:58 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:58 2764 2144 Downloader returns: 15 Inf 20240423 09:17:58 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:58 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:58 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:58 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:58 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:58 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:58 2764 2144 No need to update. Inf 20240423 09:17:58 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:58 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:58 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:58 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:58 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:58 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:58 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:58 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:58 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:58 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:58 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:58 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:58 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:58 2764 2144 Unzip return [0] Inf 20240423 09:17:58 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:58 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:58 2764 2144 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 09:17:58 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:58 2764 2144 Retry Counter: 1 Inf 20240423 09:17:58 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:58 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:58 2764 2144 ignore item[2][0x22000100][L0][P0] Inf 20240423 09:17:58 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:58 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:58 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:58 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:58 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:58 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:58 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:58 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:58 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:58 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:58 2764 2144 Downloader returns: 15 Inf 20240423 09:17:58 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:58 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:58 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:58 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:58 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:58 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:58 2764 2144 No need to update. Inf 20240423 09:17:58 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:58 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:58 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:59 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:59 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:59 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:59 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:59 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:59 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:17:59 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:17:59 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:17:59 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:59 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:59 2764 2144 Unzip return [0] Inf 20240423 09:17:59 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:59 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:59 2764 2144 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 09:17:59 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:59 2764 2144 Retry Counter: 1 Inf 20240423 09:17:59 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:17:59 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:17:59 2764 2144 ignore item[2][0x22000200][L0][P0] Inf 20240423 09:17:59 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:17:59 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:59 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:17:59 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:17:59 2764 2144 Start TmuUpdateEx() Inf 20240423 09:17:59 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:59 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:59 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:17:59 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:17:59 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:17:59 2764 2144 Downloader returns: 15 Inf 20240423 09:17:59 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:17:59 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:17:59 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:17:59 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:17:59 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:17:59 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:17:59 2764 2144 No need to update. Inf 20240423 09:17:59 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:59 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:17:59 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:17:59 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:17:59 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:17:59 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:17:59 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:17:59 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:17:59 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:00 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:00 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:00 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:00 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:00 2764 2144 Unzip return [0] Inf 20240423 09:18:00 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:00 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:00 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:00 2764 2144 Retry Counter: 1 Inf 20240423 09:18:00 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:00 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:00 2764 2144 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 09:18:00 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:00 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:00 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:00 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:00 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:00 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:00 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:00 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:00 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:00 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:00 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:00 2764 2144 Downloader returns: 15 Inf 20240423 09:18:00 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:00 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:00 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:00 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:00 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:00 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:00 2764 2144 No need to update. Inf 20240423 09:18:00 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:00 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:00 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:00 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:00 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:00 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:00 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:00 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:00 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:00 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:00 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:00 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:00 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:00 2764 2144 Unzip return [0] Inf 20240423 09:18:00 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:00 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:00 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:00 2764 2144 Retry Counter: 1 Inf 20240423 09:18:01 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:01 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:01 2764 2144 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 09:18:01 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:01 2764 2144 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 09:18:01 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:01 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:01 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:01 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:01 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:01 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:01 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:01 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:01 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:01 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:01 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:01 2764 2144 Downloader returns: 15 Inf 20240423 09:18:01 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:01 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:01 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:01 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:01 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:01 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:01 2764 2144 No need to update. Inf 20240423 09:18:01 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:01 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:01 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:01 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:01 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:01 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:01 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:01 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:01 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:01 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:01 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:01 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:01 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:01 2764 2144 Unzip return [0] Inf 20240423 09:18:01 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:01 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:01 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:01 2764 2144 Retry Counter: 1 Inf 20240423 09:18:01 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:01 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:01 2764 2144 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 09:18:01 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:01 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:01 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:01 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:01 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:01 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:01 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:01 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:02 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:02 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:02 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:02 2764 2144 Downloader returns: 15 Inf 20240423 09:18:02 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:02 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:02 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:02 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:02 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:02 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:02 2764 2144 No need to update. Inf 20240423 09:18:02 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:02 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:02 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:02 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:02 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:02 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:02 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:02 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:02 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:02 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:02 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:02 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:02 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:02 2764 2144 Unzip return [0] Inf 20240423 09:18:02 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:02 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:02 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:02 2764 2144 Retry Counter: 1 Inf 20240423 09:18:02 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:02 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:02 2764 2144 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 09:18:02 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:02 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:02 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:02 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:02 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:02 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:02 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:02 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:02 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:02 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:02 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:02 2764 2144 Downloader returns: 15 Inf 20240423 09:18:02 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:02 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:02 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:02 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:02 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:02 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:02 2764 2144 No need to update. Inf 20240423 09:18:02 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:02 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:02 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:03 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:03 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:03 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:03 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:03 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:03 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:03 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:03 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:03 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:03 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:03 2764 2144 Unzip return [0] Inf 20240423 09:18:03 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:03 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:03 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:03 2764 2144 Retry Counter: 1 Inf 20240423 09:18:03 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:03 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:03 2764 2144 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 09:18:03 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:03 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:03 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:03 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:03 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:03 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:03 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:03 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:03 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:03 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:03 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:03 2764 2144 Downloader returns: 15 Inf 20240423 09:18:03 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:03 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:03 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:03 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:03 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:03 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:03 2764 2144 No need to update. Inf 20240423 09:18:03 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:03 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:03 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:03 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:03 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:03 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:03 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:03 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:03 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:03 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:03 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:03 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:03 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:04 2764 2144 Unzip return [0] Inf 20240423 09:18:04 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:04 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:04 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:04 2764 2144 Retry Counter: 1 Inf 20240423 09:18:04 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:04 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:04 2764 2144 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 09:18:04 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:04 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:04 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:04 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:04 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:04 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:04 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:04 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:04 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:04 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:04 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:04 2764 2144 Downloader returns: 15 Inf 20240423 09:18:04 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:04 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:04 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:04 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:04 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:04 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:04 2764 2144 No need to update. Inf 20240423 09:18:04 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:04 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:04 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:04 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:04 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:04 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:04 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:04 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:04 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:04 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:04 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:04 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:04 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:04 2764 2144 Unzip return [0] Inf 20240423 09:18:04 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:04 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:04 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:04 2764 2144 Retry Counter: 1 Inf 20240423 09:18:04 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:04 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:04 2764 2144 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 09:18:04 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:04 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:04 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:04 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:04 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:04 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:04 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:04 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:04 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:05 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:05 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:05 2764 2144 Downloader returns: 15 Inf 20240423 09:18:05 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:05 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:05 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:05 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:05 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:05 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:05 2764 2144 No need to update. Inf 20240423 09:18:05 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:05 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:05 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:05 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:05 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:05 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:05 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:05 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:05 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:05 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:05 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:05 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:05 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:05 2764 2144 Unzip return [0] Inf 20240423 09:18:05 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:05 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:05 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:05 2764 2144 Retry Counter: 1 Inf 20240423 09:18:05 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:05 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:05 2764 2144 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 09:18:05 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:05 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:05 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:05 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:05 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:05 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:05 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:05 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:05 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:05 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:05 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:05 2764 2144 Downloader returns: 15 Inf 20240423 09:18:05 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:05 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:05 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:05 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:05 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:05 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:05 2764 2144 No need to update. Inf 20240423 09:18:05 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:05 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:05 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:05 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:05 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:05 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:05 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:06 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:06 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:06 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:06 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:06 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:06 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:06 2764 2144 Unzip return [0] Inf 20240423 09:18:06 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:06 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:06 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:06 2764 2144 Retry Counter: 1 Inf 20240423 09:18:06 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:06 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:06 2764 2144 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 09:18:06 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:06 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:06 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:06 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:06 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:06 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:06 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:06 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:06 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:06 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:06 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:06 2764 2144 Downloader returns: 15 Inf 20240423 09:18:06 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:06 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:06 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:06 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:06 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:06 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:06 2764 2144 No need to update. Inf 20240423 09:18:06 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:06 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:06 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:06 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:06 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:06 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:06 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:06 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:06 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:06 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:06 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:06 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:06 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:06 2764 2144 Unzip return [0] Inf 20240423 09:18:06 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:06 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:06 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:06 2764 2144 Retry Counter: 1 Inf 20240423 09:18:06 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:07 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:07 2764 2144 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 09:18:07 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:07 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:07 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:07 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:07 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:07 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:07 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:07 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:07 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:07 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:07 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:07 2764 2144 Downloader returns: 15 Inf 20240423 09:18:07 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:07 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:07 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:07 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:07 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:07 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:07 2764 2144 No need to update. Inf 20240423 09:18:07 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:07 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:07 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:07 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:07 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:07 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:07 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:07 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:07 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:07 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:07 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:07 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:07 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:07 2764 2144 Unzip return [0] Inf 20240423 09:18:07 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:07 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:07 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:07 2764 2144 Retry Counter: 1 Inf 20240423 09:18:07 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:07 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:07 2764 2144 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 09:18:07 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:07 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:07 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:07 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:07 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:07 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:07 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:07 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:07 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:07 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:07 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:07 2764 2144 Downloader returns: 15 Inf 20240423 09:18:07 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:07 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:07 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:07 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:08 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:08 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:08 2764 2144 No need to update. Inf 20240423 09:18:08 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:08 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:08 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:08 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:08 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:08 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:08 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:08 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:08 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:08 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:08 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:08 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:08 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:08 2764 2144 Unzip return [0] Inf 20240423 09:18:08 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:08 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:08 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:08 2764 2144 Retry Counter: 1 Inf 20240423 09:18:08 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:08 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:08 2764 2144 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 09:18:08 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:08 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:08 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:08 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:08 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:08 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:08 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:08 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:08 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:08 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:08 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:08 2764 2144 Downloader returns: 15 Inf 20240423 09:18:08 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:08 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:08 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:08 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:08 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:08 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:08 2764 2144 No need to update. Inf 20240423 09:18:08 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:08 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:08 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:08 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:08 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:08 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:08 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:09 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:09 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:09 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:09 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:09 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:09 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:09 2764 2144 Unzip return [0] Inf 20240423 09:18:09 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:09 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:09 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:09 2764 2144 Retry Counter: 1 Inf 20240423 09:18:09 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:09 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:09 2764 2144 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 09:18:09 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:09 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:09 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:09 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:09 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:09 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:09 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:09 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:09 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:09 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:09 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:09 2764 2144 Downloader returns: 15 Inf 20240423 09:18:09 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:09 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:09 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:09 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:09 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:09 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:09 2764 2144 downloading signature files... Inf 20240423 09:18:09 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 09:18:09 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:09 2764 2144 download signature files done Inf 20240423 09:18:09 2764 2144 start check signed info (no file size or digest check here)... Inf 20240423 09:18:09 2764 2144 Verfiy by new cert success. Inf 20240423 09:18:09 2764 2144 check signed info for all patch files done. (no digest check here) Inf 20240423 09:18:09 2764 2144 ActiveUpdate start download patch files... Inf 20240423 09:18:09 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 09:18:09 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:09 2764 2144 Download all patch files success, checking ... Inf 20240423 09:18:09 2764 2144 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 09:18:09 2764 2144 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 09:18:09 2764 2144 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\AU_Down\pattern\Url00032.012.zip] Inf 20240423 09:18:09 2764 2144 Verfiy by new cert success. Inf 20240423 09:18:09 2764 2144 Check over, All files are OK. Inf 20240423 09:18:09 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\3\1208222038] Inf 20240423 09:18:09 2764 2144 Unzip return [0] Inf 20240423 09:18:09 2764 2144 Create AuPatch.ini .... Inf 20240423 09:18:10 2764 2144 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 09:18:10 2764 2144 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144" 1 Inf 20240423 09:18:10 2764 2144 Create patch.exe OK. Inf 20240423 09:18:10 13332 5460 Local machine time zone is GMT 2 Inf 20240423 09:18:10 13332 5460 Current log level is 5 Inf 20240423 09:18:10 13332 5460 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 09:18:10 13332 5460 AuPatch Action: update. Inf 20240423 09:18:10 13332 5460 update: update with new patch agent. Inf 20240423 09:18:10 13332 5460 No patchagent. Use default patchagent inside AU Inf 20240423 09:18:10 13332 5460 Call PatchAgent StartAction with: void. Inf 20240423 09:18:10 13332 5460 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 09:18:10 13332 5460 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 09:18:10 13332 5460 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 09:18:10 13332 5460 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 09:18:10 13332 5460 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 09:18:10 13332 5460 Call PatchAgent EndAction with: void Inf 20240423 09:18:10 13332 5460 mergeBackupIni: backup needed. Inf 20240423 09:18:10 13332 5460 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 09:18:10 13332 5460 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 09:18:10 13332 5460 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 09:18:10 13332 5460 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 09:18:10 13332 5460 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 09:18:10 13332 5460 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 Count of OverWritten Files[0] Inf 20240423 09:18:10 13332 5460 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 09:18:10 13332 5460 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 09:18:10 13332 5460 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 09:18:10 13332 5460 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 09:18:10 13332 5460 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 09:18:10 13332 5460 mergeBackupIni: done. Inf 20240423 09:18:10 13332 5460 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\AuResult.ini), status = 0 Inf 20240423 09:18:10 13332 5460 AuPatch end. Inf 20240423 09:18:10 2764 2144 there is no au.db or invalid, will skip send report Inf 20240423 09:18:10 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:10 2764 2144 UpdateManager endwith 0 (0): Success Inf 20240423 09:18:10 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:10 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:10 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:10 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:10 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:10 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:10 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:10 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:10 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:10 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:10 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:10 2764 2144 Unzip return [0] Inf 20240423 09:18:10 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:10 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:10 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:10 2764 2144 Retry Counter: 1 Inf 20240423 09:18:11 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:11 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:11 2764 2144 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 09:18:11 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:11 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:11 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:11 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:11 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:11 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:11 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:11 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:11 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:11 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:11 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:11 2764 2144 Downloader returns: 15 Inf 20240423 09:18:11 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:11 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:11 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:11 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:11 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:11 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:11 2764 2144 No need to update. Inf 20240423 09:18:11 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:11 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:11 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:11 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:11 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:11 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:11 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:11 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:11 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:11 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:11 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:11 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:11 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:11 2764 2144 Unzip return [0] Inf 20240423 09:18:11 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:11 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:11 2764 2144 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 09:18:11 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:11 2764 2144 Retry Counter: 1 Inf 20240423 09:18:11 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:11 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:11 2764 2144 ignore item[3][0x48040166][L0][P0] Inf 20240423 09:18:11 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:11 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:11 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:11 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:11 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:11 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:11 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:11 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:11 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:11 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:11 2764 2144 Downloader returns: 15 Inf 20240423 09:18:11 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:12 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:12 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:12 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:12 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:12 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:12 2764 2144 No need to update. Inf 20240423 09:18:12 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:12 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:12 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:12 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:12 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:12 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:12 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:12 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:12 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:12 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:12 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:12 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:12 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:12 2764 2144 Unzip return [0] Inf 20240423 09:18:12 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:12 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:12 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:12 2764 2144 Retry Counter: 1 Inf 20240423 09:18:12 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:12 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:12 2764 2144 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 09:18:12 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:12 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:12 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:12 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:12 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:12 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:12 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:12 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:12 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:12 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:12 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:12 2764 2144 Downloader returns: 15 Inf 20240423 09:18:12 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:12 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:12 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:12 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:12 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:12 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:12 2764 2144 No need to update. Inf 20240423 09:18:12 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:12 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:12 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:13 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:13 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:13 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:13 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:13 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:13 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:13 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:13 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:13 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:13 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:13 2764 2144 Unzip return [0] Inf 20240423 09:18:13 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:13 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:13 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:13 2764 2144 Retry Counter: 1 Inf 20240423 09:18:13 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:13 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:13 2764 2144 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 09:18:13 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:13 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:13 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:13 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:13 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:13 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:13 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:13 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:13 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:13 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:13 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:13 2764 2144 Downloader returns: 15 Inf 20240423 09:18:13 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:13 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:13 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:13 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:13 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:13 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:13 2764 2144 No need to update. Inf 20240423 09:18:13 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:13 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:13 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:13 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:13 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:13 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:13 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:13 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:13 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:13 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:13 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:14 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:14 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:14 2764 2144 Unzip return [0] Inf 20240423 09:18:14 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:14 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:14 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:14 2764 2144 Retry Counter: 1 Inf 20240423 09:18:14 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:14 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:14 2764 2144 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 09:18:14 2764 2144 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 09:18:14 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:14 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:14 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:14 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:14 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:14 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:14 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:14 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:14 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:14 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:14 2764 2144 Downloader returns: 15 Inf 20240423 09:18:14 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:14 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:14 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:14 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:14 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:14 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:14 2764 2144 No need to update. Inf 20240423 09:18:14 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:14 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:14 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:14 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:14 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:14 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:14 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:14 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:14 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:14 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:14 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:14 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:14 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:14 2764 2144 Unzip return [0] Inf 20240423 09:18:14 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:14 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:14 2764 2144 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 09:18:14 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:15 2764 2144 Retry Counter: 1 Inf 20240423 09:18:15 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:15 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:15 2764 2144 ignore item[3][0x48040243][L0][P0] Inf 20240423 09:18:15 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:15 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:15 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:15 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:15 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:15 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:15 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:15 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:15 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:15 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:15 2764 2144 Downloader returns: 15 Inf 20240423 09:18:15 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:15 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:15 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:15 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:15 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:15 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:15 2764 2144 No need to update. Inf 20240423 09:18:15 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:15 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:15 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:15 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:15 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:15 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:15 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:15 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:15 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:15 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:15 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:15 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:15 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:15 2764 2144 Unzip return [0] Inf 20240423 09:18:15 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:15 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:15 2764 2144 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 09:18:15 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:15 2764 2144 Retry Counter: 1 Inf 20240423 09:18:15 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:15 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:15 2764 2144 ignore item[3][0x48040241][L0][P0] Inf 20240423 09:18:15 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:15 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:15 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:15 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:16 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:16 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:16 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:16 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:16 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:16 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:16 2764 2144 Downloader returns: 15 Inf 20240423 09:18:16 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:16 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:16 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:16 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:16 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:16 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:16 2764 2144 No need to update. Inf 20240423 09:18:16 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:16 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:16 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:16 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:16 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:16 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:16 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:16 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:16 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:16 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:16 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:16 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:16 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:16 2764 2144 Unzip return [0] Inf 20240423 09:18:16 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:16 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:16 2764 2144 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 09:18:16 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:16 2764 2144 Retry Counter: 1 Inf 20240423 09:18:16 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:16 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:16 2764 2144 ignore item[3][0x48040240][L0][P0] Inf 20240423 09:18:16 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:16 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:16 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:16 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:16 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:16 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:16 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:16 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:16 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:16 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:16 2764 2144 Downloader returns: 15 Inf 20240423 09:18:16 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:16 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:17 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:17 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:17 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:17 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:17 2764 2144 No need to update. Inf 20240423 09:18:17 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:17 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:17 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:18:17 2764 2144 Start TmuDuplicateEx() Inf 20240423 09:18:17 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:17 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:17 2764 2144 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Inf 20240423 09:18:17 2764 2144 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 09:18:17 2764 2144 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 09:18:17 2764 2144 TmSecureHandler call SSL_shutdown(). Inf 20240423 09:18:17 2764 2144 TmSecureHandler call SSL_shutdown() end. Inf 20240423 09:18:17 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:17 2764 2144 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:17 2764 2144 Unzip return [0] Inf 20240423 09:18:17 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:17 2764 2144 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:17 2764 2144 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 09:18:17 2764 2144 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:17 2764 2144 Retry Counter: 1 Inf 20240423 09:18:17 2764 2144 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 09:18:17 2764 2144 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini.tmp Inf 20240423 09:18:17 2764 2144 ignore item[3][0x48040237][L0][P0] Inf 20240423 09:18:17 2764 2144 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 09:18:17 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:17 2764 2144 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 09:18:17 2764 2144 End TmuDuplicateEx() ------------------------------ Inf 20240423 09:18:17 2764 2144 Start TmuUpdateEx() Inf 20240423 09:18:17 2764 2144 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 09:18:17 2764 2144 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:17 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\ini_xml.zip]... Err 20240423 09:18:17 2764 2144 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 09:18:17 2764 2144 TmDownloader: Local file can not been opend Err 20240423 09:18:17 2764 2144 Downloader returns: 15 Inf 20240423 09:18:17 2764 2144 Download ini_xml.zip fail, try plain file. Inf 20240423 09:18:17 2764 2144 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini]... Inf 20240423 09:18:17 2764 2144 TmDownloader: Succeeded getting the file Inf 20240423 09:18:17 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Err 20240423 09:18:17 2764 2144 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 09:18:17 2764 2144 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144\server.ini Inf 20240423 09:18:17 2764 2144 No need to update. Inf 20240423 09:18:17 2764 2144 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_2144] Inf 20240423 09:18:17 2764 2144 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 09:18:17 2764 2144 End TmuUpdateEx() ------------------------------ Inf 20240423 09:21:35 2764 2144 release context for thread: 2144 ------------------------------ Inf 20240423 10:17:58 2764 22336 new context for thread: 22336 ------------------------------ Inf 20240423 10:17:58 2764 22336 Set key[CheckFileSignature] value[1] Inf 20240423 10:17:58 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:17:58 2764 22336 Set key[AC_Code] value[************] Inf 20240423 10:17:58 2764 22336 AC is d5e6b08a0ed44c2c3335266aeb450a0eefea4abd:73d608ee4e6893386f768c3159f65bafa0324e9d! Inf 20240423 10:17:58 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:17:58 2764 22336 Set key[InfoHttpsLevel] value[1] Inf 20240423 10:17:58 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:17:58 2764 22336 Set key[FileHttpsLevel] value[1] Inf 20240423 10:17:58 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:17:58 2764 22336 Set key[SocketTimeout] value[120] Inf 20240423 10:17:58 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:17:58 2764 22336 Set key[UserAgent] value[62691CB3BF62DAF233FB2C02782E7BD2] Inf 20240423 10:17:58 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:17:59 2764 22336 Get key: [SocketTimeout] Inf 20240423 10:17:59 2764 22336 value: [120] ------------------------------ Inf 20240423 10:17:59 2764 22336 Set key[SocketTimeout] value[12] Inf 20240423 10:17:59 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:17:59 2764 22336 Start TmuGetUpdateInfo() Inf 20240423 10:17:59 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:17:59 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:17:59 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:17:59 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:17:59 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:17:59 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:17:59 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:17:59 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:17:59 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:17:59 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:17:59 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:17:59 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:17:59 2764 22336 Unzip return [0] Inf 20240423 10:17:59 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:17:59 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:17:59 2764 22336 Can not find item[2][0x22000040][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Can not find item[2][0x22000080][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Can not find item[2][0x22000100][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Can not find item[2][0x22000200][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Can not find item[3][0x48040166][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Can not find item[3][0x48040243][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Can not find item[3][0x48040241][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Can not find item[3][0x48040240][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Can not find item[3][0x48040237][L0][P0] info (for getInfo)can not find Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48020000][L0][P0], newest version[1929500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1929300.1929500] Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x4][L0][P0], newest version[1929500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/vsapi295.zip] Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000040][L0][P0], newest version[25300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmblack.zip] Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000020][L0][P0], newest version[222500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwhite.zip] Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x10][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ntkd22610.zip] Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x1000][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_amd64_ntkd_v22610-1017.zip] Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040066][L0][P0], newest version[158400], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/mipptn584.zip] Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040096][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl32_00043.zip] Inf 20240423 10:17:59 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040101][L0][P0], newest version[43], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/elam_bl64_00043.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000198][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon32_1-5-1011.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000199][L0][P0], newest version[1.5.1011], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/falcon64_1-5-1011.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040190][L0][P0], newest version[102200], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmxfalcon_102200.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000200][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x86_v1-1-1057.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000201][L0][P0], newest version[1.1.1057], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/trxhandler_win_vs2012_mt_x64_v1-1-1057.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000202][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win32_v22610-1017.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000203][L0][P0], newest version[22.61.1017], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/engv_atse_win64_v22610-1017.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040193][L0][P0], newest version[132900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132900.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000010][L0][P0], newest version[2719], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sspda6_2719.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x20000400][L0][P0], newest version[271900], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/ssaptn.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000010][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi32_v6/SSAPI32_v62-4015.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000020][L0][P0], newest version[6.2.4015], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/ssapi64_v6/SSAPI64_v62-4015.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x800][L0][P0], newest version[1632], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tscptn.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x21080000][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-v75-1126.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000002][L0][P0], newest version[7.5.1126], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/dce-exe-mssign-32x64-v75-1126.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000123][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC32_v15-1037.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x48000124][L0][P0], newest version[1.5.1037], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/engine/TMEBC64_v15-1037.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x200][L0][P0], newest version[10363], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmfwptn.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040251][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd_en_370700.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040023][L0][P0], newest version[370700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd_en_370700.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000040][L0][P0], newest version[0.0], url[] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000080][L0][P0], newest version[0.0], url[] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040252][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtbd64_en_370764.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040082][L0][P0], newest version[370764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtd64_en_370764.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000100][L0][P0], newest version[0.0], url[] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[2][0x22000200][L0][P0], newest version[0.0], url[] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x41000000][L0][P0], newest version[123800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmbmcfg_123800.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmpolicy_en_125800.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48000020][L0][P0], newest version[125800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmplcinf_125800.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x40800000][L0][P0], newest version[199300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmwlchk_199300.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040068][L0][P0], newest version[1700], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst_en_001700.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040094][L0][P0], newest version[1764], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmmst64_en_001764.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040203][L0][P0], newest version[293070], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmumh_ent_293070.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040053][L0][P0], newest version[17002], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/DrePtn_17002.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040124][L0][P0], newest version[11023500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/cnp11023500.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040145][L0][P0], newest version[11091500], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/rr/rr_1.10915.00.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040070][L0][P0], newest version[751555], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/bep_pattern_751555.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040194][L0][P0], newest version[18921300], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18921300.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040155][L0][P0], newest version[1300000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00000.013.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040156][L0][P0], newest version[1200032], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/Url00032.012.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040204][L0][P0], newest version[101387], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmdlpe_101387.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040166][L0][P0], newest version[0], url[] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040069][L0][P0], newest version[143800], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt_en.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040225][L0][P0], newest version[143864], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/tmtt64_en.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040226][L0][P0], newest version[276000], url[https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/trendxlm_276000.zip] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040243][L0][P0], newest version[0], url[] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040241][L0][P0], newest version[0], url[] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040240][L0][P0], newest version[0], url[] Inf 20240423 10:18:00 2764 22336 Callback with Tmu_GET_UPDATE_INFO: item[3][0x48040237][L0][P0], newest version[0], url[] Inf 20240423 10:18:00 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:18:00 2764 22336 UpdateManager endwith 0 (0): Success Inf 20240423 10:18:00 2764 22336 End TmuGetUpdateInfo() ------------------------------ Inf 20240423 10:18:00 2764 22336 Set key[SocketTimeout] value[120] Inf 20240423 10:18:00 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:18:00 2764 22336 Set key[KeptPatternMaxCount] value[7] Inf 20240423 10:18:00 2764 22336 TmuSetPropertyEx returned [TRUE] ------------------------------ Inf 20240423 10:18:00 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:18:00 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:18:00 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:18:00 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:18:00 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:00 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:00 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:00 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:00 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:00 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:18:01 2764 22336 Unzip return [0] Inf 20240423 10:18:01 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:18:01 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:18:01 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:18:01 2764 22336 Retry Counter: 1 Inf 20240423 10:18:01 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:18:01 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:18:01 2764 22336 Duplicate Processing: item[3][0x48020000][L0][P0] Inf 20240423 10:18:01 2764 22336 local version is lower than server. Dup it. Inf 20240423 10:18:01 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:18:02 2764 22336 check match merge for 0x48020000... Inf 20240423 10:18:02 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth1929300.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624] Inf 20240423 10:18:03 2764 22336 Unzip return [0] Inf 20240423 10:18:03 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:18:03 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:18:03 2764 22336 Create build.exe OK. Inf 20240423 10:18:03 11244 26332 Local machine time zone is GMT 2 Inf 20240423 10:18:03 11244 26332 Current log level is 5 Inf 20240423 10:18:03 11244 26332 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:18:03 11244 26332 AuBuild: Receive command from main process: 1 Inf 20240423 10:18:03 11244 26332 AuBuild: Get LoadDll command Inf 20240423 10:18:03 11244 26332 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:18:03 11244 26332 The CIU type is: 0 Inf 20240423 10:18:04 11244 26332 AuBuild: Receive command from main process: 3 Inf 20240423 10:18:04 11244 26332 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:18:04 11244 26332 AuBuild end. Inf 20240423 10:18:05 2764 22336 Start to check smart duplicate storage files... Inf 20240423 10:18:05 2764 22336 End check smart duplicate storage files.) Inf 20240423 10:18:05 2764 22336 end of check match merge for 0x48020000. Inf 20240423 10:18:05 2764 22336 downloading signature files... Inf 20240423 10:18:05 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1929300.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.sig]... Inf 20240423 10:18:05 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:05 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:05 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:05 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:05 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:05 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927900.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927900.sig]... Inf 20240423 10:18:05 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:05 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:06 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:06 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927700.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927700.sig]... Inf 20240423 10:18:06 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:06 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:06 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:06 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927500.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927500.sig]... Inf 20240423 10:18:06 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:06 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:06 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:06 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927300.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927300.sig]... Inf 20240423 10:18:06 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:06 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:06 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:06 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927100.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927100.sig]... Inf 20240423 10:18:06 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:06 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:06 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:06 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:06 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1926900.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926900.sig]... Inf 20240423 10:18:07 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:07 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:07 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:07 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:07 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:07 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1926700.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926700.sig]... Inf 20240423 10:18:07 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:07 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:07 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:07 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:07 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:07 2764 22336 download signature files done Inf 20240423 10:18:07 2764 22336 start check signed info (no file size or digest check here)... Inf 20240423 10:18:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:07 2764 22336 check signed info for all patch files done. (no digest check here) Inf 20240423 10:18:07 2764 22336 ActiveUpdate start download patch files... Inf 20240423 10:18:07 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1929300.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500]... Inf 20240423 10:18:07 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:07 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:07 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:07 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:07 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:07 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927900.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927900.1929500]... Inf 20240423 10:18:07 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:07 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:08 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:08 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:08 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:08 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927700.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927700.1929500]... Inf 20240423 10:18:08 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:08 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:08 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:08 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:08 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:08 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927500.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927500.1929500]... Inf 20240423 10:18:08 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:08 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:08 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:08 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:08 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:08 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927300.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927300.1929500]... Inf 20240423 10:18:08 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:08 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:09 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:09 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:09 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:09 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1927100.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927100.1929500]... Inf 20240423 10:18:09 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:09 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:09 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:09 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:09 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:09 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1926900.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926900.1929500]... Inf 20240423 10:18:09 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:09 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:09 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:09 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:09 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:09 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/icrc/ioth_1926700.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926700.1929500]... Inf 20240423 10:18:10 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:18:10 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:18:10 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:18:10 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:18:10 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:18:10 2764 22336 Download all patch files success, checking ... Inf 20240423 10:18:10 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500], size [4218] B Inf 20240423 10:18:10 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500] actual size is [4218] Inf 20240423 10:18:10 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500] Inf 20240423 10:18:10 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:10 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927900.1929500], size [140279] B Inf 20240423 10:18:10 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927900.1929500] actual size is [140279] Inf 20240423 10:18:10 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927900.1929500] Inf 20240423 10:18:10 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:10 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927700.1929500], size [140315] B Inf 20240423 10:18:10 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927700.1929500] actual size is [140315] Inf 20240423 10:18:10 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927700.1929500] Inf 20240423 10:18:10 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:10 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927500.1929500], size [140277] B Inf 20240423 10:18:10 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927500.1929500] actual size is [140277] Inf 20240423 10:18:10 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927500.1929500] Inf 20240423 10:18:10 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:10 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927300.1929500], size [142622] B Inf 20240423 10:18:10 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927300.1929500] actual size is [142622] Inf 20240423 10:18:10 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927300.1929500] Inf 20240423 10:18:10 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:10 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927100.1929500], size [143313] B Inf 20240423 10:18:10 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927100.1929500] actual size is [143313] Inf 20240423 10:18:10 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927100.1929500] Inf 20240423 10:18:10 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:10 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926900.1929500], size [180834] B Inf 20240423 10:18:10 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926900.1929500] actual size is [180834] Inf 20240423 10:18:10 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926900.1929500] Inf 20240423 10:18:10 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:10 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926700.1929500], size [179877] B Inf 20240423 10:18:10 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926700.1929500] actual size is [179877] Inf 20240423 10:18:10 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926700.1929500] Inf 20240423 10:18:10 2764 22336 Verfiy by new cert success. Inf 20240423 10:18:10 2764 22336 Check over, All files are OK. Inf 20240423 10:18:10 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:18:10 2764 22336 RTPatchApply32: cmd: -NoPathSearch -NOALLOWSPLIT "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500" Inf 20240423 10:18:11 2764 22336 RTPatchApply32: ret: 0 Inf 20240423 10:18:11 2764 22336 Compress [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth1929500.zip]... Inf 20240423 10:18:14 2764 22336 Compression finished! Inf 20240423 10:18:14 2764 22336 Start to do smart duplicate (storage,build diff,... ) Inf 20240423 10:18:14 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:18:14 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth1929500.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624] Inf 20240423 10:18:14 2764 22336 Unzip return [0] Inf 20240423 10:18:15 2764 22336 Total number of diffs need to be built: 6 Inf 20240423 10:18:15 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:18:15 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:18:15 2764 22336 Create build.exe OK. Inf 20240423 10:18:15 22396 4796 Local machine time zone is GMT 2 Inf 20240423 10:18:15 22396 4796 Current log level is 5 Inf 20240423 10:18:15 22396 4796 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:18:15 22396 4796 AuBuild: Receive command from main process: 1 Inf 20240423 10:18:15 22396 4796 AuBuild: Get LoadDll command Inf 20240423 10:18:15 22396 4796 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:18:15 22396 4796 The CIU type is: 0 Inf 20240423 10:18:16 22396 4796 AuBuild: Receive command from main process: 3 Inf 20240423 10:18:16 22396 4796 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:18:16 22396 4796 AuBuild end. Inf 20240423 10:18:17 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:18:17 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:18:17 2764 22336 Create build.exe OK. Inf 20240423 10:18:17 18132 23136 Local machine time zone is GMT 2 Inf 20240423 10:18:17 18132 23136 Current log level is 5 Inf 20240423 10:18:17 18132 23136 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:18:17 18132 23136 AuBuild: Receive command from main process: 1 Inf 20240423 10:18:17 18132 23136 AuBuild: Get LoadDll command Inf 20240423 10:18:17 18132 23136 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:18:17 18132 23136 The CIU type is: 0 Inf 20240423 10:18:18 2764 22336 Send build command to AuBuild Inf 20240423 10:18:18 18132 23136 AuBuild: Receive command from main process: 2 Inf 20240423 10:18:18 18132 23136 AuBuild: Get Build command , build diff file Inf 20240423 10:18:18 18132 23136 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208090624\1929100\icrc$oth.291] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624\icrc$oth.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f00.1929500] Inf 20240423 10:18:18 18132 23136 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 10:18:25 18132 23136 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 10:18:25 2764 22336 Get build result 0 Inf 20240423 10:18:26 18132 23136 AuBuild: Receive command from main process: 3 Inf 20240423 10:18:26 18132 23136 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:18:26 18132 23136 AuBuild end. Inf 20240423 10:18:26 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:18:26 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:18:26 2764 22336 Create build.exe OK. Inf 20240423 10:18:26 19912 6524 Local machine time zone is GMT 2 Inf 20240423 10:18:26 19912 6524 Current log level is 5 Inf 20240423 10:18:26 19912 6524 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:18:26 19912 6524 AuBuild: Receive command from main process: 1 Inf 20240423 10:18:27 19912 6524 AuBuild: Get LoadDll command Inf 20240423 10:18:27 19912 6524 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:18:27 19912 6524 The CIU type is: 0 Inf 20240423 10:18:27 2764 22336 Send build command to AuBuild Inf 20240423 10:18:28 19912 6524 AuBuild: Receive command from main process: 2 Inf 20240423 10:18:28 19912 6524 AuBuild: Get Build command , build diff file Inf 20240423 10:18:28 19912 6524 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208090624\1928900\icrc$oth.289] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624\icrc$oth.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f01.1929500] Inf 20240423 10:18:28 19912 6524 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 10:18:34 19912 6524 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 10:18:34 2764 22336 Get build result 0 Inf 20240423 10:18:35 19912 6524 AuBuild: Receive command from main process: 3 Inf 20240423 10:18:35 19912 6524 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:18:35 19912 6524 AuBuild end. Inf 20240423 10:18:36 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:18:36 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:18:36 2764 22336 Create build.exe OK. Inf 20240423 10:18:36 7268 20576 Local machine time zone is GMT 2 Inf 20240423 10:18:36 7268 20576 Current log level is 5 Inf 20240423 10:18:36 7268 20576 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:18:36 7268 20576 AuBuild: Receive command from main process: 1 Inf 20240423 10:18:36 7268 20576 AuBuild: Get LoadDll command Inf 20240423 10:18:36 7268 20576 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:18:36 7268 20576 The CIU type is: 0 Inf 20240423 10:18:37 2764 22336 Send build command to AuBuild Inf 20240423 10:18:37 7268 20576 AuBuild: Receive command from main process: 2 Inf 20240423 10:18:37 7268 20576 AuBuild: Get Build command , build diff file Inf 20240423 10:18:37 7268 20576 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208090624\1928700\icrc$oth.287] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624\icrc$oth.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f02.1929500] Inf 20240423 10:18:37 7268 20576 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 10:18:44 7268 20576 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 10:18:45 2764 22336 Get build result 0 Inf 20240423 10:18:45 7268 20576 AuBuild: Receive command from main process: 3 Inf 20240423 10:18:45 7268 20576 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:18:45 7268 20576 AuBuild end. Inf 20240423 10:18:46 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:18:46 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:18:46 2764 22336 Create build.exe OK. Inf 20240423 10:18:46 12068 21668 Local machine time zone is GMT 2 Inf 20240423 10:18:46 12068 21668 Current log level is 5 Inf 20240423 10:18:46 12068 21668 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:18:46 12068 21668 AuBuild: Receive command from main process: 1 Inf 20240423 10:18:46 12068 21668 AuBuild: Get LoadDll command Inf 20240423 10:18:46 12068 21668 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:18:46 12068 21668 The CIU type is: 0 Inf 20240423 10:18:47 2764 22336 Send build command to AuBuild Inf 20240423 10:18:47 12068 21668 AuBuild: Receive command from main process: 2 Inf 20240423 10:18:47 12068 21668 AuBuild: Get Build command , build diff file Inf 20240423 10:18:47 12068 21668 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208090624\1928500\icrc$oth.285] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624\icrc$oth.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f03.1929500] Inf 20240423 10:18:47 12068 21668 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 10:18:55 12068 21668 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 10:18:56 2764 22336 Get build result 0 Inf 20240423 10:18:56 12068 21668 AuBuild: Receive command from main process: 3 Inf 20240423 10:18:56 12068 21668 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:18:56 12068 21668 AuBuild end. Inf 20240423 10:18:57 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:18:57 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:18:57 2764 22336 Create build.exe OK. Inf 20240423 10:18:57 6336 20872 Local machine time zone is GMT 2 Inf 20240423 10:18:57 6336 20872 Current log level is 5 Inf 20240423 10:18:57 6336 20872 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:18:57 6336 20872 AuBuild: Receive command from main process: 1 Inf 20240423 10:18:57 6336 20872 AuBuild: Get LoadDll command Inf 20240423 10:18:57 6336 20872 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:18:57 6336 20872 The CIU type is: 0 Inf 20240423 10:18:58 2764 22336 Send build command to AuBuild Inf 20240423 10:18:58 6336 20872 AuBuild: Receive command from main process: 2 Inf 20240423 10:18:58 6336 20872 AuBuild: Get Build command , build diff file Inf 20240423 10:18:58 6336 20872 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208090624\1928300\icrc$oth.283] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624\icrc$oth.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f04.1929500] Inf 20240423 10:18:58 6336 20872 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 10:19:06 6336 20872 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 10:19:07 2764 22336 Get build result 0 Inf 20240423 10:19:07 6336 20872 AuBuild: Receive command from main process: 3 Inf 20240423 10:19:07 6336 20872 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:19:07 6336 20872 AuBuild end. Inf 20240423 10:19:08 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:19:08 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:19:08 2764 22336 Create build.exe OK. Inf 20240423 10:19:08 9684 20664 Local machine time zone is GMT 2 Inf 20240423 10:19:08 9684 20664 Current log level is 5 Inf 20240423 10:19:08 9684 20664 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:19:08 9684 20664 AuBuild: Receive command from main process: 1 Inf 20240423 10:19:08 9684 20664 AuBuild: Get LoadDll command Inf 20240423 10:19:08 9684 20664 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:19:08 9684 20664 The CIU type is: 0 Inf 20240423 10:19:09 2764 22336 Send build command to AuBuild Inf 20240423 10:19:09 9684 20664 AuBuild: Receive command from main process: 2 Inf 20240423 10:19:09 9684 20664 AuBuild: Get Build command , build diff file Inf 20240423 10:19:09 9684 20664 Build a diff file: old file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208090624\1928100\icrc$oth.281] new file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624\icrc$oth.295] diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f05.1929500] Inf 20240423 10:19:09 9684 20664 RTPatchBuildWriteHeader: ret: 0 Inf 20240423 10:19:17 9684 20664 RTPatchBuildCompareFiles: ret: 0 Inf 20240423 10:19:18 2764 22336 Get build result 0 Inf 20240423 10:19:19 9684 20664 AuBuild: Receive command from main process: 3 Inf 20240423 10:19:19 9684 20664 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:19:19 9684 20664 AuBuild end. Inf 20240423 10:19:20 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\DupMerge\3\1208090624\icrc$oth.295] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Storage\3\1208090624\1929500\icrc$oth.295] Inf 20240423 10:19:20 2764 22336 End smart duplicate (storage,build diff,... ). 6 diff(s) has/have been built Inf 20240423 10:19:21 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth1929500.zip] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth1929500.zip] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929300.1929500] Inf 20240423 10:19:21 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929300.sig] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927900.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927900.1929500] Inf 20240423 10:19:21 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927900.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927900.sig] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927700.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927700.1929500] Inf 20240423 10:19:21 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927700.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927700.sig] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927500.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927500.1929500] Inf 20240423 10:19:21 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927500.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927500.sig] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927300.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927300.1929500] Inf 20240423 10:19:21 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927300.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927300.sig] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927100.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927100.1929500] Inf 20240423 10:19:21 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1927100.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1927100.sig] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926900.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1926900.1929500] Inf 20240423 10:19:21 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926900.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1926900.sig] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926700.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1926700.1929500] Inf 20240423 10:19:21 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1926700.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1926700.sig] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f00.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929f00.1929500] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f01.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929f01.1929500] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f02.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929f02.1929500] Inf 20240423 10:19:21 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f03.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929f03.1929500] Inf 20240423 10:19:22 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f04.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929f04.1929500] Inf 20240423 10:19:22 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929f05.1929500] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929f05.1929500] Inf 20240423 10:19:22 2764 22336 there is no au.db or invalid, will skip send report Inf 20240423 10:19:22 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:22 2764 22336 UpdateManager endwith 0 (0): Success Inf 20240423 10:19:22 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:22 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:22 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:22 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:22 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:22 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:22 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:22 2764 22336 Downloader returns: 15 Inf 20240423 10:19:22 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:22 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:22 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:22 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:22 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:22 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:22 2764 22336 downloading signature files... Inf 20240423 10:19:22 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929300.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.sig]... Inf 20240423 10:19:22 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:22 2764 22336 download signature files done Inf 20240423 10:19:22 2764 22336 start check signed info (no file size or digest check here)... Inf 20240423 10:19:22 2764 22336 Verfiy by new cert success. Inf 20240423 10:19:22 2764 22336 check signed info for all patch files done. (no digest check here) Inf 20240423 10:19:22 2764 22336 ActiveUpdate start download patch files... Inf 20240423 10:19:22 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\icrc\ioth_1929300.1929500] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500]... Inf 20240423 10:19:22 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:22 2764 22336 Download all patch files success, checking ... Inf 20240423 10:19:22 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500], size [4218] B Inf 20240423 10:19:22 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500] actual size is [4218] Inf 20240423 10:19:22 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500] Inf 20240423 10:19:22 2764 22336 Verfiy by new cert success. Inf 20240423 10:19:22 2764 22336 Check over, All files are OK. Inf 20240423 10:19:22 2764 22336 Start get old filename from diff file[D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500] Inf 20240423 10:19:22 2764 22336 RTPatchApply32: cmd: -List -NOALLOWSPLIT "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500" Inf 20240423 10:19:22 2764 22336 RTPatchApply32: cmd: -NoPathSearch -NOALLOWSPLIT "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\3\1208090624" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500" Inf 20240423 10:19:22 2764 22336 RTPatchApply32: ret: 0 Inf 20240423 10:19:22 2764 22336 Create AuPatch.ini .... Inf 20240423 10:19:22 2764 22336 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 10:19:22 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" 1 Inf 20240423 10:19:23 2764 22336 Create patch.exe OK. Inf 20240423 10:19:23 13780 8264 Local machine time zone is GMT 2 Inf 20240423 10:19:23 13780 8264 Current log level is 5 Inf 20240423 10:19:23 13780 8264 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:19:23 13780 8264 AuPatch Action: update. Inf 20240423 10:19:23 13780 8264 update: update with new patch agent. Inf 20240423 10:19:23 13780 8264 No patchagent. Use default patchagent inside AU Inf 20240423 10:19:23 13780 8264 Call PatchAgent StartAction with: void. Inf 20240423 10:19:23 13780 8264 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\icrc\ioth_1929300.1929500, 3, 0x48020000, 0x0, 1929300, 1929500 Inf 20240423 10:19:23 13780 8264 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\3\1208090624\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 10:19:23 13780 8264 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.295 ) return 1,(OK) Inf 20240423 10:19:23 13780 8264 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.295) done. Inf 20240423 10:19:23 13780 8264 Call PatchAgent EndItem with: TRUE, 1929300, 1929500 Inf 20240423 10:19:23 13780 8264 Call PatchAgent EndAction with: void Inf 20240423 10:19:23 13780 8264 mergeBackupIni: backup needed. Inf 20240423 10:19:23 13780 8264 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 10:19:23 13780 8264 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 10:19:23 13780 8264 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 10:19:23 13780 8264 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 10:19:23 13780 8264 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 10:19:23 13780 8264 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 Count of OverWritten Files[0] Inf 20240423 10:19:23 13780 8264 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929100] Result Ver[1929300] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.293 Count of OverWritten Files[0] Inf 20240423 10:19:23 13780 8264 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 10:19:23 13780 8264 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 10:19:23 13780 8264 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 10:19:23 13780 8264 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 10:19:23 13780 8264 mergeBackupIni: done. Inf 20240423 10:19:23 13780 8264 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AuResult.ini), status = 0 Inf 20240423 10:19:23 13780 8264 AuPatch end. Inf 20240423 10:19:23 2764 22336 there is no au.db or invalid, will skip send report Inf 20240423 10:19:23 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:23 2764 22336 UpdateManager endwith 0 (0): Success Inf 20240423 10:19:23 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:23 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:23 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:23 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:23 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:24 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:24 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:24 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:24 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:24 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:24 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:24 2764 22336 Unzip return [0] Inf 20240423 10:19:24 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:24 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:24 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:24 2764 22336 Retry Counter: 1 Inf 20240423 10:19:24 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:24 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:24 2764 22336 Duplicate Processing: item[3][0x4][L0][P0] Inf 20240423 10:19:24 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:24 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:24 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:24 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:24 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:24 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:24 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:24 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:24 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:24 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:24 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:24 2764 22336 Downloader returns: 15 Inf 20240423 10:19:24 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:24 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:24 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:24 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:24 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:24 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:24 2764 22336 No need to update. Inf 20240423 10:19:24 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:24 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:24 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:25 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:25 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:25 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:25 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:25 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:25 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:25 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:25 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:25 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:25 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:25 2764 22336 Unzip return [0] Inf 20240423 10:19:25 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:25 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:25 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:25 2764 22336 Retry Counter: 1 Inf 20240423 10:19:25 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:25 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:25 2764 22336 Duplicate Processing: item[3][0x20000040][L0][P0] Inf 20240423 10:19:25 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:25 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:25 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:25 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:25 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:25 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:25 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:25 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:25 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:25 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:25 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:25 2764 22336 Downloader returns: 15 Inf 20240423 10:19:25 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:25 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:25 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:25 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:25 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:25 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:25 2764 22336 No need to update. Inf 20240423 10:19:25 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:25 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:25 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:26 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:26 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:26 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:26 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:26 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:26 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:26 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:26 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:26 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:26 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:26 2764 22336 Unzip return [0] Inf 20240423 10:19:26 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:26 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:26 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:26 2764 22336 Retry Counter: 1 Inf 20240423 10:19:26 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:26 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:26 2764 22336 Duplicate Processing: item[3][0x20000020][L0][P0] Inf 20240423 10:19:26 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:26 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:26 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:26 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:26 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:26 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:26 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:26 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:26 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:26 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:26 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:26 2764 22336 Downloader returns: 15 Inf 20240423 10:19:26 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:26 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:26 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:26 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:26 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:26 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:26 2764 22336 No need to update. Inf 20240423 10:19:26 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:26 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:26 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:27 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:27 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:27 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:27 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:27 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:27 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:27 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:27 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:27 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:27 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:27 2764 22336 Unzip return [0] Inf 20240423 10:19:27 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:27 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:27 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:27 2764 22336 Retry Counter: 1 Inf 20240423 10:19:27 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:27 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:27 2764 22336 Duplicate Processing: item[2][0x10][L0][P0] Inf 20240423 10:19:27 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:27 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:27 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:27 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:27 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:27 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:27 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:27 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:27 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:27 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:27 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:27 2764 22336 Downloader returns: 15 Inf 20240423 10:19:27 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:27 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:27 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:27 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:27 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:27 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:27 2764 22336 No need to update. Inf 20240423 10:19:27 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:27 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:27 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:28 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:28 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:28 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:28 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:28 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:28 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:28 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:28 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:28 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:28 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:28 2764 22336 Unzip return [0] Inf 20240423 10:19:28 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:28 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:28 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:28 2764 22336 Retry Counter: 1 Inf 20240423 10:19:28 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:28 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:28 2764 22336 Duplicate Processing: item[2][0x1000][L0][P0] Inf 20240423 10:19:28 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:28 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:28 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:28 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:28 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:28 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:28 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:28 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:28 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:28 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:28 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:28 2764 22336 Downloader returns: 15 Inf 20240423 10:19:28 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:28 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:28 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:28 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:28 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:28 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:28 2764 22336 No need to update. Inf 20240423 10:19:28 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:28 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:28 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:28 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:28 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:28 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:28 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:29 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:29 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:29 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:29 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:29 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:29 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:29 2764 22336 Unzip return [0] Inf 20240423 10:19:29 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:29 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:29 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:29 2764 22336 Retry Counter: 1 Inf 20240423 10:19:29 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:29 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:29 2764 22336 Duplicate Processing: item[3][0x48040066][L0][P0] Inf 20240423 10:19:29 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:29 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:29 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:29 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:29 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:29 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:29 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:29 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:29 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:29 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:29 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:29 2764 22336 Downloader returns: 15 Inf 20240423 10:19:29 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:29 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:29 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:29 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:29 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:29 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:29 2764 22336 No need to update. Inf 20240423 10:19:29 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:29 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:29 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:29 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:29 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:29 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:29 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:29 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:29 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:29 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:29 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:29 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:29 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:29 2764 22336 Unzip return [0] Inf 20240423 10:19:30 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:30 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:30 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:30 2764 22336 Retry Counter: 1 Inf 20240423 10:19:30 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:30 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:30 2764 22336 Duplicate Processing: item[3][0x48040096][L0][P0] Inf 20240423 10:19:30 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:30 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:30 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:30 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:30 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:30 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:30 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:30 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:30 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:30 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:30 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:30 2764 22336 Downloader returns: 15 Inf 20240423 10:19:30 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:30 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:30 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:30 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:30 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:30 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:30 2764 22336 No need to update. Inf 20240423 10:19:30 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:30 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:30 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:30 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:30 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:30 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:30 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:30 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:30 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:30 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:30 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:30 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:30 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:30 2764 22336 Unzip return [0] Inf 20240423 10:19:30 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:30 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:30 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:30 2764 22336 Retry Counter: 1 Inf 20240423 10:19:30 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:30 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:30 2764 22336 Duplicate Processing: item[3][0x48040101][L0][P0] Inf 20240423 10:19:30 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:30 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:30 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:30 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:31 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:31 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:31 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:31 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:31 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:31 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:31 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:31 2764 22336 Downloader returns: 15 Inf 20240423 10:19:31 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:31 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:31 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:31 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:31 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:31 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:31 2764 22336 No need to update. Inf 20240423 10:19:31 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:31 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:31 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:31 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:31 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:31 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:31 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:31 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:31 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:31 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:31 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:31 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:31 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:31 2764 22336 Unzip return [0] Inf 20240423 10:19:31 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:31 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:31 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:31 2764 22336 Retry Counter: 1 Inf 20240423 10:19:31 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:31 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:31 2764 22336 Duplicate Processing: item[2][0x48000198][L0][P0] Inf 20240423 10:19:31 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:31 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:31 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:31 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:31 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:31 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:31 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:31 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:31 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:31 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:31 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:31 2764 22336 Downloader returns: 15 Inf 20240423 10:19:31 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:31 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:31 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:31 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:31 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:31 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:31 2764 22336 No need to update. Inf 20240423 10:19:31 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:31 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:31 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:32 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:32 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:32 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:32 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:32 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:32 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:32 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:32 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:32 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:32 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:32 2764 22336 Unzip return [0] Inf 20240423 10:19:32 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:32 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:32 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:32 2764 22336 Retry Counter: 1 Inf 20240423 10:19:32 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:32 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:32 2764 22336 Duplicate Processing: item[2][0x48000199][L0][P0] Inf 20240423 10:19:32 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:32 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:32 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:32 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:32 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:32 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:32 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:32 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:32 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:32 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:32 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:32 2764 22336 Downloader returns: 15 Inf 20240423 10:19:32 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:32 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:32 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:32 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:32 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:32 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:32 2764 22336 No need to update. Inf 20240423 10:19:32 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:32 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:32 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:32 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:32 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:32 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:32 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:32 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:32 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:32 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:32 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:33 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:33 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:33 2764 22336 Unzip return [0] Inf 20240423 10:19:33 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:33 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:33 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:33 2764 22336 Retry Counter: 1 Inf 20240423 10:19:33 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:33 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:33 2764 22336 Duplicate Processing: item[3][0x48040190][L0][P0] Inf 20240423 10:19:33 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:33 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:33 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:33 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:33 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:33 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:33 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:33 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:33 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:33 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:33 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:33 2764 22336 Downloader returns: 15 Inf 20240423 10:19:33 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:33 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:33 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:33 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:33 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:33 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:33 2764 22336 No need to update. Inf 20240423 10:19:33 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:33 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:33 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:33 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:33 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:33 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:33 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:33 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:33 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:33 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:33 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:33 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:33 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:33 2764 22336 Unzip return [0] Inf 20240423 10:19:33 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:33 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:33 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:33 2764 22336 Retry Counter: 1 Inf 20240423 10:19:33 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:33 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:33 2764 22336 Duplicate Processing: item[2][0x48000200][L0][P0] Inf 20240423 10:19:33 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:33 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:33 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:33 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:33 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:34 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:34 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:34 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:34 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:34 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:34 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:34 2764 22336 Downloader returns: 15 Inf 20240423 10:19:34 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:34 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:34 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:34 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:34 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:34 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:34 2764 22336 No need to update. Inf 20240423 10:19:34 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:34 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:34 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:34 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:34 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:34 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:34 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:34 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:34 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:34 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:34 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:34 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:34 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:34 2764 22336 Unzip return [0] Inf 20240423 10:19:34 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:34 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:34 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:34 2764 22336 Retry Counter: 1 Inf 20240423 10:19:34 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:34 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:34 2764 22336 Duplicate Processing: item[2][0x48000201][L0][P0] Inf 20240423 10:19:34 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:34 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:34 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:34 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:34 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:34 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:34 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:34 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:34 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:34 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:34 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:34 2764 22336 Downloader returns: 15 Inf 20240423 10:19:34 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:34 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:35 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:35 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:35 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:35 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:35 2764 22336 No need to update. Inf 20240423 10:19:35 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:35 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:35 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:35 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:35 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:35 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:35 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:35 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:35 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:35 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:35 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:35 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:35 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:35 2764 22336 Unzip return [0] Inf 20240423 10:19:35 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:35 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:35 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:35 2764 22336 Retry Counter: 1 Inf 20240423 10:19:35 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:35 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:35 2764 22336 Duplicate Processing: item[2][0x48000202][L0][P0] Inf 20240423 10:19:35 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:35 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:35 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:35 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:35 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:35 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:35 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:35 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:35 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:35 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:35 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:35 2764 22336 Downloader returns: 15 Inf 20240423 10:19:35 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:35 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:35 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:35 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:35 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:35 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:35 2764 22336 No need to update. Inf 20240423 10:19:35 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:35 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:35 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:35 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:35 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:36 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:36 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:36 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:36 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:36 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:36 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:36 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:36 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:36 2764 22336 Unzip return [0] Inf 20240423 10:19:36 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:36 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:36 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:36 2764 22336 Retry Counter: 1 Inf 20240423 10:19:36 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:36 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:36 2764 22336 Duplicate Processing: item[2][0x48000203][L0][P0] Inf 20240423 10:19:36 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:36 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:36 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:36 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:36 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:36 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:36 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:36 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:36 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:36 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:36 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:36 2764 22336 Downloader returns: 15 Inf 20240423 10:19:36 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:36 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:36 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:36 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:36 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:36 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:36 2764 22336 No need to update. Inf 20240423 10:19:36 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:36 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:36 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:36 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:36 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:36 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:36 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:36 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:36 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:37 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:37 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:37 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:37 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:37 2764 22336 Unzip return [0] Inf 20240423 10:19:37 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:37 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:37 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:37 2764 22336 Retry Counter: 1 Inf 20240423 10:19:37 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:37 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:37 2764 22336 Duplicate Processing: item[3][0x48040193][L0][P0] Inf 20240423 10:19:37 2764 22336 local version is lower than server. Dup it. Inf 20240423 10:19:37 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:37 2764 22336 check match merge for 0x48040193... Inf 20240423 10:19:37 2764 22336 end of check match merge for 0x48040193. Inf 20240423 10:19:37 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:19:37 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:19:37 2764 22336 Create build.exe OK. Inf 20240423 10:19:37 25188 26176 Local machine time zone is GMT 2 Inf 20240423 10:19:37 25188 26176 Current log level is 5 Inf 20240423 10:19:37 25188 26176 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:19:37 25188 26176 AuBuild: Receive command from main process: 1 Inf 20240423 10:19:37 25188 26176 AuBuild: Get LoadDll command Inf 20240423 10:19:37 25188 26176 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:19:37 25188 26176 The CIU type is: 0 Inf 20240423 10:19:38 25188 26176 AuBuild: Receive command from main process: 3 Inf 20240423 10:19:38 25188 26176 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:19:38 25188 26176 AuBuild end. Inf 20240423 10:19:39 2764 22336 downloading signature files... Inf 20240423 10:19:39 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132900.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.sig]... Inf 20240423 10:19:39 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:39 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:39 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:39 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:39 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:39 2764 22336 download signature files done Inf 20240423 10:19:39 2764 22336 start check signed info (no file size or digest check here)... Inf 20240423 10:19:39 2764 22336 Verfiy by new cert success. Inf 20240423 10:19:39 2764 22336 check signed info for all patch files done. (no digest check here) Inf 20240423 10:19:39 2764 22336 ActiveUpdate start download patch files... Inf 20240423 10:19:39 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/atseptn_132900.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip]... Inf 20240423 10:19:39 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:39 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:39 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:39 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:40 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:40 2764 22336 Download all patch files success, checking ... Inf 20240423 10:19:40 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip], size [35131] B Inf 20240423 10:19:40 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip] actual size is [35131] Inf 20240423 10:19:40 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip] Inf 20240423 10:19:40 2764 22336 Verfiy by new cert success. Inf 20240423 10:19:40 2764 22336 Check over, All files are OK. Inf 20240423 10:19:40 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:40 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:40 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\atseptn_132900.zip] Inf 20240423 10:19:40 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\atseptn_132900.sig] Inf 20240423 10:19:40 2764 22336 there is no au.db or invalid, will skip send report Inf 20240423 10:19:40 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:40 2764 22336 UpdateManager endwith 0 (0): Success Inf 20240423 10:19:40 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:40 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:40 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:40 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:40 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:40 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:40 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:40 2764 22336 Downloader returns: 15 Inf 20240423 10:19:40 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:40 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:40 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:40 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:40 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:40 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:40 2764 22336 downloading signature files... Inf 20240423 10:19:40 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\atseptn_132900.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.sig]... Inf 20240423 10:19:40 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:40 2764 22336 download signature files done Inf 20240423 10:19:40 2764 22336 start check signed info (no file size or digest check here)... Inf 20240423 10:19:40 2764 22336 Verfiy by new cert success. Inf 20240423 10:19:40 2764 22336 check signed info for all patch files done. (no digest check here) Inf 20240423 10:19:40 2764 22336 ActiveUpdate start download patch files... Inf 20240423 10:19:40 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\atseptn_132900.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip]... Inf 20240423 10:19:40 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:40 2764 22336 Download all patch files success, checking ... Inf 20240423 10:19:40 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip], size [35131] B Inf 20240423 10:19:40 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip] actual size is [35131] Inf 20240423 10:19:40 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip] Inf 20240423 10:19:40 2764 22336 Verfiy by new cert success. Inf 20240423 10:19:40 2764 22336 Check over, All files are OK. Inf 20240423 10:19:40 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\3\1208222099] Inf 20240423 10:19:40 2764 22336 Unzip return [0] Inf 20240423 10:19:40 2764 22336 Create AuPatch.ini .... Inf 20240423 10:19:40 2764 22336 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 10:19:40 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" 1 Inf 20240423 10:19:40 2764 22336 Create patch.exe OK. Inf 20240423 10:19:40 24780 7340 Local machine time zone is GMT 2 Inf 20240423 10:19:40 24780 7340 Current log level is 5 Inf 20240423 10:19:40 24780 7340 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:19:40 24780 7340 AuPatch Action: update. Inf 20240423 10:19:40 24780 7340 update: update with new patch agent. Inf 20240423 10:19:40 24780 7340 No patchagent. Use default patchagent inside AU Inf 20240423 10:19:40 24780 7340 Call PatchAgent StartAction with: void. Inf 20240423 10:19:40 24780 7340 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\atseptn_132900.zip, 3, 0x48040193, 0x0, 132800, 132900 Inf 20240423 10:19:40 24780 7340 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\3\1208222099\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\ATSE\ Inf 20240423 10:19:40 24780 7340 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\ATSE\trendx.329 ) return 1,(OK) Inf 20240423 10:19:41 24780 7340 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\ATSE\trendx.329) done. Inf 20240423 10:19:41 24780 7340 Call PatchAgent EndItem with: TRUE, 132800, 132900 Inf 20240423 10:19:41 24780 7340 Call PatchAgent EndAction with: void Inf 20240423 10:19:41 24780 7340 mergeBackupIni: backup needed. Inf 20240423 10:19:41 24780 7340 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\ATSE\AU_Backup\AuBackup.ini). Inf 20240423 10:19:41 24780 7340 Dump backup ini common section:Item Count: 0 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 10:19:41 24780 7340 phaseIniForBackup: done, item number is zero. Inf 20240423 10:19:41 24780 7340 mergeBackupIni: done. Inf 20240423 10:19:41 24780 7340 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AuResult.ini), status = 0 Inf 20240423 10:19:41 24780 7340 AuPatch end. Inf 20240423 10:19:41 2764 22336 there is no au.db or invalid, will skip send report Inf 20240423 10:19:41 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:41 2764 22336 UpdateManager endwith 0 (0): Success Inf 20240423 10:19:41 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:41 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:41 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:41 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:41 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:41 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:41 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:41 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:41 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:41 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:41 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:41 2764 22336 Unzip return [0] Inf 20240423 10:19:41 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:41 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:41 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:41 2764 22336 Retry Counter: 1 Inf 20240423 10:19:41 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:41 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:41 2764 22336 Duplicate Processing: item[3][0x40000010][L0][P0] Inf 20240423 10:19:41 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:41 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:41 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:41 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:41 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:41 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:41 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:41 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:41 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:41 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:41 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:41 2764 22336 Downloader returns: 15 Inf 20240423 10:19:41 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:41 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:41 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:41 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:41 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:41 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:41 2764 22336 No need to update. Inf 20240423 10:19:41 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:42 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:42 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:42 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:42 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:42 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:42 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:42 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:42 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:42 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:42 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:42 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:42 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:42 2764 22336 Unzip return [0] Inf 20240423 10:19:42 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:42 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:42 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:42 2764 22336 Retry Counter: 1 Inf 20240423 10:19:42 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:42 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:42 2764 22336 Duplicate Processing: item[3][0x20000400][L0][P0] Inf 20240423 10:19:42 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:42 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:42 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:42 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:42 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:42 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:42 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:42 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:42 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:42 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:42 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:42 2764 22336 Downloader returns: 15 Inf 20240423 10:19:42 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:42 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:42 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:42 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:42 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:42 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:42 2764 22336 No need to update. Inf 20240423 10:19:42 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:42 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:42 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:42 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:42 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:42 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:42 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:42 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:42 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:42 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:43 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:43 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:43 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:43 2764 22336 Unzip return [0] Inf 20240423 10:19:43 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:43 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:43 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:43 2764 22336 Retry Counter: 1 Inf 20240423 10:19:43 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:43 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:43 2764 22336 Duplicate Processing: item[2][0x22000010][L0][P0] Inf 20240423 10:19:43 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:43 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:43 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:43 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:43 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:43 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:43 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:43 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:43 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:43 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:43 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:43 2764 22336 Downloader returns: 15 Inf 20240423 10:19:43 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:43 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:43 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:43 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:43 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:43 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:43 2764 22336 No need to update. Inf 20240423 10:19:43 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:43 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:43 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:43 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:43 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:43 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:43 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:43 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:43 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:43 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:43 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:43 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:43 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:43 2764 22336 Unzip return [0] Inf 20240423 10:19:43 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:43 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:43 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:43 2764 22336 Retry Counter: 1 Inf 20240423 10:19:43 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:43 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:43 2764 22336 Duplicate Processing: item[2][0x22000020][L0][P0] Inf 20240423 10:19:43 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:43 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:43 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:43 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:44 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:44 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:44 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:44 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:44 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:44 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:44 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:44 2764 22336 Downloader returns: 15 Inf 20240423 10:19:44 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:44 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:44 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:44 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:44 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:44 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:44 2764 22336 No need to update. Inf 20240423 10:19:44 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:44 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:44 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:44 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:44 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:44 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:44 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:44 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:44 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:44 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:44 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:44 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:44 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:44 2764 22336 Unzip return [0] Inf 20240423 10:19:44 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:44 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:44 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:44 2764 22336 Retry Counter: 1 Inf 20240423 10:19:44 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:44 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:44 2764 22336 Duplicate Processing: item[3][0x800][L0][P0] Inf 20240423 10:19:44 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:44 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:44 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:44 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:44 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:44 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:44 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:44 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:44 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:44 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:44 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:44 2764 22336 Downloader returns: 15 Inf 20240423 10:19:44 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:44 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:44 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:44 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:45 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:45 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:45 2764 22336 No need to update. Inf 20240423 10:19:45 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:45 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:45 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:45 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:45 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:45 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:45 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:45 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:45 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:45 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:45 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:45 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:45 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:45 2764 22336 Unzip return [0] Inf 20240423 10:19:45 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:45 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:45 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:45 2764 22336 Retry Counter: 1 Inf 20240423 10:19:45 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:45 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:45 2764 22336 Duplicate Processing: item[2][0x21080000][L0][P0] Inf 20240423 10:19:45 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:45 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:45 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:45 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:45 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:45 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:45 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:45 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:45 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:45 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:45 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:45 2764 22336 Downloader returns: 15 Inf 20240423 10:19:45 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:45 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:45 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:45 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:45 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:45 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:45 2764 22336 No need to update. Inf 20240423 10:19:45 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:45 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:45 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:45 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:45 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:45 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:45 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:45 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:46 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:46 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:46 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:46 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:46 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:46 2764 22336 Unzip return [0] Inf 20240423 10:19:46 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:46 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:46 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:46 2764 22336 Retry Counter: 1 Inf 20240423 10:19:46 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:46 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:46 2764 22336 Duplicate Processing: item[2][0x22000002][L0][P0] Inf 20240423 10:19:46 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:46 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:46 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:46 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:46 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:46 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:46 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:46 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:46 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:46 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:46 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:46 2764 22336 Downloader returns: 15 Inf 20240423 10:19:46 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:46 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:46 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:46 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:46 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:46 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:46 2764 22336 No need to update. Inf 20240423 10:19:46 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:46 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:46 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:46 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:46 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:46 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:46 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:46 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:46 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:46 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:46 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:46 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:46 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:46 2764 22336 Unzip return [0] Inf 20240423 10:19:46 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:46 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:46 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:46 2764 22336 Retry Counter: 1 Inf 20240423 10:19:46 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:46 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:46 2764 22336 Duplicate Processing: item[2][0x48000123][L0][P0] Inf 20240423 10:19:46 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:46 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:46 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:46 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:46 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:47 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:47 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:47 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:47 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:47 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:47 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:47 2764 22336 Downloader returns: 15 Inf 20240423 10:19:47 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:47 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:47 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:47 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:47 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:47 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:47 2764 22336 No need to update. Inf 20240423 10:19:47 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:47 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:47 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:47 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:47 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:47 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:47 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:47 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:47 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:47 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:47 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:47 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:47 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:47 2764 22336 Unzip return [0] Inf 20240423 10:19:47 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:47 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:47 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:47 2764 22336 Retry Counter: 1 Inf 20240423 10:19:47 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:47 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:47 2764 22336 Duplicate Processing: item[2][0x48000124][L0][P0] Inf 20240423 10:19:47 2764 22336 local version is newer, do not duplicate it. Inf 20240423 10:19:47 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:47 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:47 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:47 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:47 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:47 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:47 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:47 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:47 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:47 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:47 2764 22336 Downloader returns: 15 Inf 20240423 10:19:47 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:47 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:47 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:47 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:47 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:47 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:47 2764 22336 No need to update. Inf 20240423 10:19:47 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:47 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:47 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:47 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:47 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:47 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:47 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:48 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:48 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:48 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:48 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:48 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:48 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:48 2764 22336 Unzip return [0] Inf 20240423 10:19:48 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:48 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:48 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:48 2764 22336 Retry Counter: 1 Inf 20240423 10:19:48 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:48 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:48 2764 22336 Duplicate Processing: item[3][0x200][L0][P0] Inf 20240423 10:19:48 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:48 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:48 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:48 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:48 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:48 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:48 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:48 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:48 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:48 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:48 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:48 2764 22336 Downloader returns: 15 Inf 20240423 10:19:48 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:48 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:48 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:48 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:48 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:48 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:48 2764 22336 No need to update. Inf 20240423 10:19:48 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:48 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:48 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:48 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:48 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:48 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:48 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:48 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:48 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:48 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:48 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:48 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:48 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:48 2764 22336 Unzip return [0] Inf 20240423 10:19:48 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:48 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:49 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:49 2764 22336 Retry Counter: 1 Inf 20240423 10:19:49 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:49 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:49 2764 22336 Duplicate Processing: item[3][0x48040251][L0][P0] Inf 20240423 10:19:49 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:49 2764 22336 Duplicate Processing: item[3][0x48040023][L0][P0] Inf 20240423 10:19:49 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:49 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:49 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:49 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:49 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:49 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:49 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:49 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:49 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:49 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:49 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:49 2764 22336 Downloader returns: 15 Inf 20240423 10:19:49 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:49 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:49 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:49 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:49 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:49 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:49 2764 22336 No need to update. Inf 20240423 10:19:49 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:49 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:49 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:49 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:49 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:49 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:49 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:49 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:49 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:49 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:49 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:49 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:49 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:49 2764 22336 Unzip return [0] Inf 20240423 10:19:49 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:49 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:49 2764 22336 [UPAU]Can not find item[2][0x22000040][L0][P0] info (for dup)can not find Inf 20240423 10:19:49 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:49 2764 22336 Retry Counter: 1 Inf 20240423 10:19:49 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:49 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:49 2764 22336 ignore item[2][0x22000040][L0][P0] Inf 20240423 10:19:49 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:49 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:49 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:49 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:49 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:49 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:49 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:49 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:49 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:49 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:49 2764 22336 Downloader returns: 15 Inf 20240423 10:19:49 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:50 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:50 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:50 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:50 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:50 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:50 2764 22336 No need to update. Inf 20240423 10:19:50 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:50 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:50 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:50 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:50 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:50 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:50 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:50 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:50 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:50 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:50 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:50 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:50 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:50 2764 22336 Unzip return [0] Inf 20240423 10:19:50 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:50 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:50 2764 22336 [UPAU]Can not find item[2][0x22000080][L0][P0] info (for dup)can not find Inf 20240423 10:19:50 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:50 2764 22336 Retry Counter: 1 Inf 20240423 10:19:50 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:50 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:50 2764 22336 ignore item[2][0x22000080][L0][P0] Inf 20240423 10:19:50 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:50 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:50 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:50 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:50 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:50 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:50 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:50 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:50 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:50 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:50 2764 22336 Downloader returns: 15 Inf 20240423 10:19:50 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:50 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:50 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:50 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:50 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:50 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:50 2764 22336 No need to update. Inf 20240423 10:19:50 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:50 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:50 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:50 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:50 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:50 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:50 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:51 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:51 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:51 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:51 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:51 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:51 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:51 2764 22336 Unzip return [0] Inf 20240423 10:19:51 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:51 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:51 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:51 2764 22336 Retry Counter: 1 Inf 20240423 10:19:51 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:51 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:51 2764 22336 Duplicate Processing: item[3][0x48040252][L0][P0] Inf 20240423 10:19:51 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:51 2764 22336 Duplicate Processing: item[3][0x48040082][L0][P0] Inf 20240423 10:19:51 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:51 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:51 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:51 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:51 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:51 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:51 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:51 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:51 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:51 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:51 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:51 2764 22336 Downloader returns: 15 Inf 20240423 10:19:51 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:51 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:51 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:51 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:51 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:51 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:51 2764 22336 No need to update. Inf 20240423 10:19:51 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:51 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:51 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:51 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:51 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:51 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:51 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:51 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:51 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:51 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:51 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:51 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:51 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:51 2764 22336 Unzip return [0] Inf 20240423 10:19:51 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:51 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:52 2764 22336 [UPAU]Can not find item[2][0x22000100][L0][P0] info (for dup)can not find Inf 20240423 10:19:52 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:52 2764 22336 Retry Counter: 1 Inf 20240423 10:19:52 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:52 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:52 2764 22336 ignore item[2][0x22000100][L0][P0] Inf 20240423 10:19:52 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:52 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:52 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:52 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:52 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:52 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:52 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:52 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:52 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:52 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:52 2764 22336 Downloader returns: 15 Inf 20240423 10:19:52 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:52 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:52 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:52 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:52 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:52 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:52 2764 22336 No need to update. Inf 20240423 10:19:52 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:52 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:52 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:52 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:52 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:52 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:52 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:52 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:52 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:52 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:52 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:52 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:52 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:52 2764 22336 Unzip return [0] Inf 20240423 10:19:52 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:52 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:52 2764 22336 [UPAU]Can not find item[2][0x22000200][L0][P0] info (for dup)can not find Inf 20240423 10:19:52 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:52 2764 22336 Retry Counter: 1 Inf 20240423 10:19:52 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:52 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:52 2764 22336 ignore item[2][0x22000200][L0][P0] Inf 20240423 10:19:52 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:52 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:52 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:52 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:52 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:52 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:52 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:52 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:52 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:52 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:52 2764 22336 Downloader returns: 15 Inf 20240423 10:19:52 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:52 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:52 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:52 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:52 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:52 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:52 2764 22336 No need to update. Inf 20240423 10:19:53 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:53 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:53 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:53 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:53 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:53 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:53 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:53 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:53 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:53 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:53 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:53 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:53 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:53 2764 22336 Unzip return [0] Inf 20240423 10:19:53 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:53 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:53 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:53 2764 22336 Retry Counter: 1 Inf 20240423 10:19:53 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:53 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:53 2764 22336 Duplicate Processing: item[3][0x41000000][L0][P0] Inf 20240423 10:19:53 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:53 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:53 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:53 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:53 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:53 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:53 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:53 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:53 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:53 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:53 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:53 2764 22336 Downloader returns: 15 Inf 20240423 10:19:53 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:53 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:53 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:53 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:53 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:53 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:53 2764 22336 No need to update. Inf 20240423 10:19:53 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:53 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:53 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:53 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:53 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:53 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:53 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:53 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:53 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:53 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:53 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:53 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:53 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:54 2764 22336 Unzip return [0] Inf 20240423 10:19:54 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:54 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:54 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:54 2764 22336 Retry Counter: 1 Inf 20240423 10:19:54 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:54 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:54 2764 22336 Duplicate Processing: item[3][0x40000020][L0][P0] Inf 20240423 10:19:54 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:54 2764 22336 Duplicate Processing: item[3][0x48000020][L0][P0] Inf 20240423 10:19:54 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:54 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:54 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:54 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:54 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:54 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:54 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:54 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:54 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:54 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:54 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:54 2764 22336 Downloader returns: 15 Inf 20240423 10:19:54 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:54 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:54 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:54 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:54 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:54 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:54 2764 22336 No need to update. Inf 20240423 10:19:54 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:54 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:54 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:54 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:54 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:54 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:54 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:54 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:54 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:54 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:54 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:54 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:54 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:54 2764 22336 Unzip return [0] Inf 20240423 10:19:54 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:54 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:54 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:54 2764 22336 Retry Counter: 1 Inf 20240423 10:19:54 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:54 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:54 2764 22336 Duplicate Processing: item[3][0x40800000][L0][P0] Inf 20240423 10:19:54 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:54 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:54 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:54 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:54 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:54 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:54 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:54 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:54 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:54 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:54 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:55 2764 22336 Downloader returns: 15 Inf 20240423 10:19:55 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:55 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:55 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:55 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:55 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:55 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:55 2764 22336 No need to update. Inf 20240423 10:19:55 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:55 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:55 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:55 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:55 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:55 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:55 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:55 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:55 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:55 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:55 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:55 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:55 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:55 2764 22336 Unzip return [0] Inf 20240423 10:19:55 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:55 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:55 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:55 2764 22336 Retry Counter: 1 Inf 20240423 10:19:55 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:55 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:55 2764 22336 Duplicate Processing: item[3][0x48040068][L0][P0] Inf 20240423 10:19:55 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:55 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:55 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:55 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:55 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:55 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:55 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:55 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:55 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:55 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:55 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:55 2764 22336 Downloader returns: 15 Inf 20240423 10:19:55 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:55 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:55 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:55 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:55 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:55 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:55 2764 22336 No need to update. Inf 20240423 10:19:55 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:55 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:55 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:55 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:55 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:55 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:55 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:55 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:55 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:56 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:56 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:56 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:56 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:56 2764 22336 Unzip return [0] Inf 20240423 10:19:56 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:56 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:56 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:56 2764 22336 Retry Counter: 1 Inf 20240423 10:19:56 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:56 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:56 2764 22336 Duplicate Processing: item[3][0x48040094][L0][P0] Inf 20240423 10:19:56 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:56 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:56 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:56 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:56 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:56 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:56 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:56 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:56 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:56 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:56 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:56 2764 22336 Downloader returns: 15 Inf 20240423 10:19:56 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:56 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:56 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:56 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:56 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:56 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:56 2764 22336 No need to update. Inf 20240423 10:19:56 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:56 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:56 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:56 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:56 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:56 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:56 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:56 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:56 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:56 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:56 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:56 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:56 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:56 2764 22336 Unzip return [0] Inf 20240423 10:19:56 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:56 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:56 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:56 2764 22336 Retry Counter: 1 Inf 20240423 10:19:56 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:56 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:56 2764 22336 Duplicate Processing: item[3][0x48040203][L0][P0] Inf 20240423 10:19:56 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:56 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:56 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:56 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:56 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:56 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:56 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:56 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:57 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:57 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:57 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:57 2764 22336 Downloader returns: 15 Inf 20240423 10:19:57 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:57 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:57 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:57 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:57 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:57 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:57 2764 22336 No need to update. Inf 20240423 10:19:57 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:57 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:57 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:57 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:57 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:57 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:57 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:57 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:57 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:57 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:57 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:57 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:57 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:57 2764 22336 Unzip return [0] Inf 20240423 10:19:57 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:57 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:57 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:57 2764 22336 Retry Counter: 1 Inf 20240423 10:19:57 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:57 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:57 2764 22336 Duplicate Processing: item[3][0x48040053][L0][P0] Inf 20240423 10:19:57 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:57 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:57 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:57 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:57 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:57 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:57 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:57 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:57 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:57 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:57 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:57 2764 22336 Downloader returns: 15 Inf 20240423 10:19:57 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:57 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:57 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:57 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:57 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:57 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:57 2764 22336 No need to update. Inf 20240423 10:19:57 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:57 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:57 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:57 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:57 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:57 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:57 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:58 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:58 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:58 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:58 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:58 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:58 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:58 2764 22336 Unzip return [0] Inf 20240423 10:19:58 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:58 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:58 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:58 2764 22336 Retry Counter: 1 Inf 20240423 10:19:58 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:58 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:58 2764 22336 Duplicate Processing: item[3][0x48040124][L0][P0] Inf 20240423 10:19:58 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:58 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:58 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:58 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:58 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:58 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:58 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:58 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:58 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:58 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:58 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:58 2764 22336 Downloader returns: 15 Inf 20240423 10:19:58 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:58 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:58 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:58 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:58 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:58 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:58 2764 22336 No need to update. Inf 20240423 10:19:58 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:58 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:58 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:58 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:58 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:58 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:58 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:58 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:58 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:58 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:58 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:58 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:58 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:58 2764 22336 Unzip return [0] Inf 20240423 10:19:58 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:59 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:59 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:59 2764 22336 Retry Counter: 1 Inf 20240423 10:19:59 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:59 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:59 2764 22336 Duplicate Processing: item[3][0x48040145][L0][P0] Inf 20240423 10:19:59 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:59 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:59 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:59 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:59 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:59 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:59 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:59 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:59 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:59 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:19:59 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:19:59 2764 22336 Downloader returns: 15 Inf 20240423 10:19:59 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:19:59 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:19:59 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:59 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:19:59 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:19:59 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:59 2764 22336 No need to update. Inf 20240423 10:19:59 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:59 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:19:59 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:19:59 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:19:59 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:59 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:59 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:19:59 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:19:59 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:19:59 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:19:59 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:19:59 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:19:59 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:59 2764 22336 Unzip return [0] Inf 20240423 10:19:59 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:59 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:19:59 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:59 2764 22336 Retry Counter: 1 Inf 20240423 10:19:59 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:19:59 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:19:59 2764 22336 Duplicate Processing: item[3][0x48040070][L0][P0] Inf 20240423 10:19:59 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:19:59 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:19:59 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:59 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:19:59 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:19:59 2764 22336 Start TmuUpdateEx() Inf 20240423 10:19:59 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:19:59 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:19:59 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:19:59 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:00 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:00 2764 22336 Downloader returns: 15 Inf 20240423 10:20:00 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:00 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:00 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:00 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:00 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:00 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:00 2764 22336 No need to update. Inf 20240423 10:20:00 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:00 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:00 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:00 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:00 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:00 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:00 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:00 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:00 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:00 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:00 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:00 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:00 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:00 2764 22336 Unzip return [0] Inf 20240423 10:20:00 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:00 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:00 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:00 2764 22336 Retry Counter: 1 Inf 20240423 10:20:00 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:00 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:00 2764 22336 Duplicate Processing: item[3][0x48040194][L0][P0] Inf 20240423 10:20:00 2764 22336 local version is lower than server. Dup it. Inf 20240423 10:20:00 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:00 2764 22336 check match merge for 0x48040194... Inf 20240423 10:20:00 2764 22336 end of check match merge for 0x48040194. Inf 20240423 10:20:00 2764 22336 Start to spawn AuBuild, version: 2.88.0.1111 Inf 20240423 10:20:00 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\Build64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" Inf 20240423 10:20:00 2764 22336 Create build.exe OK. Inf 20240423 10:20:00 9500 20236 Local machine time zone is GMT 2 Inf 20240423 10:20:00 9500 20236 Current log level is 5 Inf 20240423 10:20:00 9500 20236 AuBuild[2.88.0.1111] AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:20:00 9500 20236 AuBuild: Receive command from main process: 1 Inf 20240423 10:20:00 9500 20236 AuBuild: Get LoadDll command Inf 20240423 10:20:00 9500 20236 Load D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\pbld64.dll Inf 20240423 10:20:00 9500 20236 The CIU type is: 0 Inf 20240423 10:20:01 9500 20236 AuBuild: Receive command from main process: 3 Inf 20240423 10:20:01 9500 20236 AuBuild: Get Stop command , build.exe will exits Inf 20240423 10:20:01 9500 20236 AuBuild end. Inf 20240423 10:20:02 2764 22336 downloading signature files... Inf 20240423 10:20:02 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18921300.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.sig]... Inf 20240423 10:20:02 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:02 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:03 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:03 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:03 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:03 2764 22336 download signature files done Inf 20240423 10:20:03 2764 22336 start check signed info (no file size or digest check here)... Inf 20240423 10:20:03 2764 22336 Verfiy by new cert success. Inf 20240423 10:20:03 2764 22336 check signed info for all patch files done. (no digest check here) Inf 20240423 10:20:03 2764 22336 ActiveUpdate start download patch files... Inf 20240423 10:20:03 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/pattern/sal_unipattern_18921300.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip]... Inf 20240423 10:20:03 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:03 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:04 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:04 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:05 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:05 2764 22336 Download all patch files success, checking ... Inf 20240423 10:20:05 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip], size [1686163] B Inf 20240423 10:20:05 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip] actual size is [1686163] Inf 20240423 10:20:05 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip] Inf 20240423 10:20:05 2764 22336 Verfiy by new cert success. Inf 20240423 10:20:05 2764 22336 Check over, All files are OK. Inf 20240423 10:20:05 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:05 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:05 2764 22336 copying [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\sal_unipattern_18921300.zip] Inf 20240423 10:20:05 2764 22336 Copying official sig [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.sig] -> [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\sal_unipattern_18921300.sig] Inf 20240423 10:20:05 2764 22336 there is no au.db or invalid, will skip send report Inf 20240423 10:20:05 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:05 2764 22336 UpdateManager endwith 0 (0): Success Inf 20240423 10:20:05 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:05 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:05 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:05 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:05 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:05 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:05 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:05 2764 22336 Downloader returns: 15 Inf 20240423 10:20:05 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:05 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:05 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:05 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:05 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:05 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:05 2764 22336 downloading signature files... Inf 20240423 10:20:05 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\sal_unipattern_18921300.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.sig]... Inf 20240423 10:20:05 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:05 2764 22336 download signature files done Inf 20240423 10:20:05 2764 22336 start check signed info (no file size or digest check here)... Inf 20240423 10:20:05 2764 22336 Verfiy by new cert success. Inf 20240423 10:20:05 2764 22336 check signed info for all patch files done. (no digest check here) Inf 20240423 10:20:05 2764 22336 ActiveUpdate start download patch files... Inf 20240423 10:20:05 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\sal_unipattern_18921300.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip]... Inf 20240423 10:20:05 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:05 2764 22336 Download all patch files success, checking ... Inf 20240423 10:20:05 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip], size [1686163] B Inf 20240423 10:20:05 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip] actual size is [1686163] Inf 20240423 10:20:05 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip] Inf 20240423 10:20:05 2764 22336 Verfiy by new cert success. Inf 20240423 10:20:05 2764 22336 Check over, All files are OK. Inf 20240423 10:20:05 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\3\1208222100] Inf 20240423 10:20:05 2764 22336 Unzip return [0] Inf 20240423 10:20:05 2764 22336 Create AuPatch.ini .... Inf 20240423 10:20:05 2764 22336 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 10:20:05 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" 1 Inf 20240423 10:20:05 2764 22336 Create patch.exe OK. Inf 20240423 10:20:06 12916 26580 Local machine time zone is GMT 2 Inf 20240423 10:20:06 12916 26580 Current log level is 5 Inf 20240423 10:20:06 12916 26580 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:20:06 12916 26580 AuPatch Action: update. Inf 20240423 10:20:06 12916 26580 update: update with new patch agent. Inf 20240423 10:20:06 12916 26580 No patchagent. Use default patchagent inside AU Inf 20240423 10:20:06 12916 26580 Call PatchAgent StartAction with: void. Inf 20240423 10:20:06 12916 26580 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\sal_unipattern_18921300.zip, 3, 0x48040194, 0x0, 18911300, 18921300 Inf 20240423 10:20:06 12916 26580 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\3\1208222100\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\BES\ Inf 20240423 10:20:06 12916 26580 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\BES\tmsa2.ptn ) return 1,(OK) Inf 20240423 10:20:06 12916 26580 callBackForUpdate: Overwrite file(backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\BES\tmsa2.ptn) done. Inf 20240423 10:20:06 12916 26580 Call PatchAgent EndItem with: TRUE, 18911300, 18921300 Inf 20240423 10:20:06 12916 26580 Call PatchAgent EndAction with: void Inf 20240423 10:20:06 12916 26580 mergeBackupIni: backup needed. Inf 20240423 10:20:06 12916 26580 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\CCSF\module\BES\AU_Backup\AuBackup.ini). Inf 20240423 10:20:06 12916 26580 Dump backup ini common section:Item Count: 0 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 10:20:06 12916 26580 phaseIniForBackup: done, item number is zero. Inf 20240423 10:20:06 12916 26580 mergeBackupIni: done. Inf 20240423 10:20:06 12916 26580 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AuResult.ini), status = 0 Inf 20240423 10:20:06 12916 26580 AuPatch end. Inf 20240423 10:20:06 2764 22336 there is no au.db or invalid, will skip send report Inf 20240423 10:20:06 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:06 2764 22336 UpdateManager endwith 0 (0): Success Inf 20240423 10:20:06 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:06 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:06 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:06 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:06 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:06 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:06 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:06 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:06 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:06 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:06 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:06 2764 22336 Unzip return [0] Inf 20240423 10:20:06 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:06 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:06 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:06 2764 22336 Retry Counter: 1 Inf 20240423 10:20:06 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:06 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:06 2764 22336 Duplicate Processing: item[3][0x48040155][L0][P0] Inf 20240423 10:20:06 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:20:06 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:06 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:06 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:06 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:07 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:07 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:07 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:07 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:07 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:07 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:07 2764 22336 Downloader returns: 15 Inf 20240423 10:20:07 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:07 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:07 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:07 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:07 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:07 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:07 2764 22336 No need to update. Inf 20240423 10:20:07 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:07 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:07 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:07 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:07 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:07 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:07 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:07 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:07 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:07 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:07 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:07 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:07 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:07 2764 22336 Unzip return [0] Inf 20240423 10:20:07 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:07 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:07 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:07 2764 22336 Retry Counter: 1 Inf 20240423 10:20:07 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:07 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:07 2764 22336 Duplicate Processing: item[3][0x48040156][L0][P0] Inf 20240423 10:20:07 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:20:07 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:07 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:07 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:07 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:07 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:07 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:07 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:07 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:07 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:07 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:07 2764 22336 Downloader returns: 15 Inf 20240423 10:20:07 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:07 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:07 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:07 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:07 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:07 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:07 2764 22336 downloading signature files... Inf 20240423 10:20:07 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.sig] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\Url00032.012.sig]... Inf 20240423 10:20:07 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:07 2764 22336 download signature files done Inf 20240423 10:20:07 2764 22336 start check signed info (no file size or digest check here)... Inf 20240423 10:20:07 2764 22336 Verfiy by new cert success. Inf 20240423 10:20:07 2764 22336 check signed info for all patch files done. (no digest check here) Inf 20240423 10:20:07 2764 22336 ActiveUpdate start download patch files... Inf 20240423 10:20:07 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\Url00032.012.zip]... Inf 20240423 10:20:08 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:08 2764 22336 Download all patch files success, checking ... Inf 20240423 10:20:08 2764 22336 Check [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\Url00032.012.zip], size [2806947] B Inf 20240423 10:20:08 2764 22336 The file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\Url00032.012.zip] actual size is [2806947] Inf 20240423 10:20:08 2764 22336 Check official signature of the patch file [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\Url00032.012.zip] Inf 20240423 10:20:08 2764 22336 Verfiy by new cert success. Inf 20240423 10:20:08 2764 22336 Check over, All files are OK. Inf 20240423 10:20:08 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\Url00032.012.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\3\1208222038] Inf 20240423 10:20:08 2764 22336 Unzip return [0] Inf 20240423 10:20:08 2764 22336 Create AuPatch.ini .... Inf 20240423 10:20:08 2764 22336 Start to spawn AuPatch, version: 2.88.0.1111 Inf 20240423 10:20:08 2764 22336 CreateProcess command: "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\patch64.exe" "D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336" 1 Inf 20240423 10:20:08 2764 22336 Create patch.exe OK. Inf 20240423 10:20:08 20456 20152 Local machine time zone is GMT 2 Inf 20240423 10:20:08 20456 20152 Current log level is 5 Inf 20240423 10:20:08 20456 20152 AuPatch[2.88.0.1111] argv[1]: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336 AU Path: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service Inf 20240423 10:20:08 20456 20152 AuPatch Action: update. Inf 20240423 10:20:08 20456 20152 update: update with new patch agent. Inf 20240423 10:20:08 20456 20152 No patchagent. Use default patchagent inside AU Inf 20240423 10:20:08 20456 20152 Call PatchAgent StartAction with: void. Inf 20240423 10:20:08 20456 20152 Call PatchAgent StartItem with: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AU_Down\pattern\Url00032.012.zip, 3, 0x48040156, 0x0, 0, 1200032 Inf 20240423 10:20:08 20456 20152 xcopy from: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\3\1208222038\* to: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ Inf 20240423 10:20:08 20456 20152 Call PatchAgent CheckFileEx( D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 ) return 1,(OK) Inf 20240423 10:20:08 20456 20152 callBackForUpdate: Create file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012) done. Inf 20240423 10:20:08 20456 20152 Call PatchAgent EndItem with: TRUE, 0, 1200032 Inf 20240423 10:20:08 20456 20152 Call PatchAgent EndAction with: void Inf 20240423 10:20:08 20456 20152 mergeBackupIni: backup needed. Inf 20240423 10:20:08 20456 20152 Start parsing the original backup ini(D:\Apps\Trend Micro\OfficeScan\PCCSRV\AU_Backup\AuBackup.ini). Inf 20240423 10:20:08 20456 20152 Dump backup ini common section:Item Count: 9 PatchAgent Ver: 1 (New) PatchAgent File: Null Inf 20240423 10:20:08 20456 20152 Dump item[0] in backup ini: Class[1] Type[745] Original Ver[2.5.1097] Result Ver[2.5.1098] Destination: Null Count of Added Files[0] Count of OverWritten Files[1] File 0: backup.000, D:\Apps\Trend Micro\OfficeScan\PCCSRV\OSCE_AOS_COMP_LIST.xml Inf 20240423 10:20:08 20456 20152 Dump item[1] in backup ini: Class[3] Type[0x48040155] Original Ver[1200000] Result Ver[1300000] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00000.013 Count of OverWritten Files[0] Inf 20240423 10:20:08 20456 20152 Dump item[2] in backup ini: Class[3] Type[0x48040156] Original Ver[0] Result Ver[1200032] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Url00032.012 Count of OverWritten Files[0] Inf 20240423 10:20:08 20456 20152 Dump item[3] in backup ini: Class[3] Type[0x4] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\lpt$vpn.295 Count of OverWritten Files[0] Inf 20240423 10:20:08 20456 20152 Dump item[4] in backup ini: Class[3] Type[0x48020000] Original Ver[1929300] Result Ver[1929500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\icrc$oth.295 Count of OverWritten Files[0] Inf 20240423 10:20:08 20456 20152 Dump item[5] in backup ini: Class[3] Type[0x48040145] Original Ver[11091300] Result Ver[11091500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\re110915.ptn Count of OverWritten Files[0] Inf 20240423 10:20:08 20456 20152 Dump item[6] in backup ini: Class[3] Type[0x20000020] Original Ver[222300] Result Ver[222500] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmwhite.225 Count of OverWritten Files[0] Inf 20240423 10:20:08 20456 20152 Dump item[7] in backup ini: Class[3] Type[0x20000400] Original Ver[271700] Result Ver[271900] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\ssaptn.719 Count of OverWritten Files[0] Inf 20240423 10:20:08 20456 20152 Dump item[8] in backup ini: Class[3] Type[0x200] Original Ver[10362] Result Ver[10363] Destination: Null Count of Added Files[1] File 0: D:\Apps\Trend Micro\OfficeScan\PCCSRV\tmf10363.ptn Count of OverWritten Files[0] Inf 20240423 10:20:08 20456 20152 mergeBackupIni: done. Inf 20240423 10:20:08 20456 20152 Writing result file (D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\AuResult.ini), status = 0 Inf 20240423 10:20:08 20456 20152 AuPatch end. Inf 20240423 10:20:08 2764 22336 there is no au.db or invalid, will skip send report Inf 20240423 10:20:08 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:08 2764 22336 UpdateManager endwith 0 (0): Success Inf 20240423 10:20:08 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:08 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:08 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:08 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:08 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:08 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:08 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:09 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:09 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:09 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:09 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:09 2764 22336 Unzip return [0] Inf 20240423 10:20:09 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:09 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:09 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:09 2764 22336 Retry Counter: 1 Inf 20240423 10:20:09 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:09 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:09 2764 22336 Duplicate Processing: item[3][0x48040204][L0][P0] Inf 20240423 10:20:09 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:20:09 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:09 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:09 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:09 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:09 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:09 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:09 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:09 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:09 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:09 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:09 2764 22336 Downloader returns: 15 Inf 20240423 10:20:09 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:09 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:09 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:09 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:09 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:09 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:09 2764 22336 No need to update. Inf 20240423 10:20:09 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:09 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:09 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:09 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:09 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:09 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:09 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:09 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:09 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:09 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:09 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:09 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:09 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:09 2764 22336 Unzip return [0] Inf 20240423 10:20:09 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:09 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:09 2764 22336 [UPAU]Can not find item[3][0x48040166][L0][P0] info (for dup)can not find Inf 20240423 10:20:09 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:09 2764 22336 Retry Counter: 1 Inf 20240423 10:20:09 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:09 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:09 2764 22336 ignore item[3][0x48040166][L0][P0] Inf 20240423 10:20:09 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:09 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:09 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:09 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:09 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:09 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:09 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:09 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:10 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:10 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:10 2764 22336 Downloader returns: 15 Inf 20240423 10:20:10 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:10 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:10 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:10 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:10 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:10 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:10 2764 22336 No need to update. Inf 20240423 10:20:10 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:10 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:10 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:10 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:10 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:10 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:10 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:10 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:10 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:10 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:10 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:10 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:10 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:10 2764 22336 Unzip return [0] Inf 20240423 10:20:10 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:10 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:10 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:10 2764 22336 Retry Counter: 1 Inf 20240423 10:20:10 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:10 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:10 2764 22336 Duplicate Processing: item[3][0x48040069][L0][P0] Inf 20240423 10:20:10 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:20:10 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:10 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:10 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:10 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:10 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:10 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:10 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:10 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:10 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:10 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:10 2764 22336 Downloader returns: 15 Inf 20240423 10:20:10 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:10 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:10 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:10 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:10 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:10 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:10 2764 22336 No need to update. Inf 20240423 10:20:10 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:10 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:10 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:10 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:10 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:10 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:10 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:11 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:11 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:11 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:11 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:11 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:11 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:11 2764 22336 Unzip return [0] Inf 20240423 10:20:11 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:11 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:11 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:11 2764 22336 Retry Counter: 1 Inf 20240423 10:20:11 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:11 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:11 2764 22336 Duplicate Processing: item[3][0x48040225][L0][P0] Inf 20240423 10:20:11 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:20:11 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:11 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:11 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:11 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:11 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:11 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:11 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:11 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:11 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:11 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:11 2764 22336 Downloader returns: 15 Inf 20240423 10:20:11 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:11 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:11 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:11 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:11 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:11 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:11 2764 22336 No need to update. Inf 20240423 10:20:11 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:11 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:11 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:11 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:11 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:11 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:11 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:11 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:11 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:11 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:11 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:11 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:11 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:11 2764 22336 Unzip return [0] Inf 20240423 10:20:11 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:11 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:11 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:11 2764 22336 Retry Counter: 1 Inf 20240423 10:20:11 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:11 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:11 2764 22336 Duplicate Processing: item[3][0x48040226][L0][P0] Inf 20240423 10:20:11 2764 22336 local version is up-to-date and files are integrated, do not duplicate it. Inf 20240423 10:20:12 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:12 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:12 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:12 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:12 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:12 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:12 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:12 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:12 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:12 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:12 2764 22336 Downloader returns: 15 Inf 20240423 10:20:12 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:12 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:12 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:12 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:12 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:12 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:12 2764 22336 No need to update. Inf 20240423 10:20:12 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:12 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:12 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:12 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:12 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:12 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:12 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:12 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:12 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:12 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:12 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:12 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:12 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:12 2764 22336 Unzip return [0] Inf 20240423 10:20:12 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:12 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:12 2764 22336 [UPAU]Can not find item[3][0x48040243][L0][P0] info (for dup)can not find Inf 20240423 10:20:12 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:12 2764 22336 Retry Counter: 1 Inf 20240423 10:20:12 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:12 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:12 2764 22336 ignore item[3][0x48040243][L0][P0] Inf 20240423 10:20:12 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:12 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:12 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:12 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:12 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:12 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:12 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:12 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:12 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:12 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:12 2764 22336 Downloader returns: 15 Inf 20240423 10:20:12 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:12 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:12 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:12 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:13 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:13 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:13 2764 22336 No need to update. Inf 20240423 10:20:13 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:13 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:13 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:13 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:13 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:13 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:13 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:13 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:13 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:13 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:13 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:13 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:13 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:13 2764 22336 Unzip return [0] Inf 20240423 10:20:13 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:13 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:13 2764 22336 [UPAU]Can not find item[3][0x48040241][L0][P0] info (for dup)can not find Inf 20240423 10:20:13 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:13 2764 22336 Retry Counter: 1 Inf 20240423 10:20:13 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:13 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:13 2764 22336 ignore item[3][0x48040241][L0][P0] Inf 20240423 10:20:13 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:13 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:13 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:13 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:13 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:13 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:13 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:13 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:13 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:13 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:13 2764 22336 Downloader returns: 15 Inf 20240423 10:20:13 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:13 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:13 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:13 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:13 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:13 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:13 2764 22336 No need to update. Inf 20240423 10:20:13 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:13 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:13 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:13 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:13 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:13 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:13 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:13 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:13 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:14 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:14 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:14 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:14 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:14 2764 22336 Unzip return [0] Inf 20240423 10:20:14 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:14 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:14 2764 22336 [UPAU]Can not find item[3][0x48040240][L0][P0] info (for dup)can not find Inf 20240423 10:20:14 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:14 2764 22336 Retry Counter: 1 Inf 20240423 10:20:14 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:14 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:14 2764 22336 ignore item[3][0x48040240][L0][P0] Inf 20240423 10:20:14 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:14 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:14 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:14 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:14 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:14 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:14 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:14 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:14 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:14 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:14 2764 22336 Downloader returns: 15 Inf 20240423 10:20:14 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:14 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:14 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:14 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:14 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:14 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:14 2764 22336 No need to update. Inf 20240423 10:20:14 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:14 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:14 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:20:14 2764 22336 Start TmuDuplicateEx() Inf 20240423 10:20:14 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:14 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:14 2764 22336 Downloading [https://osce14-p.activeupdate.trendmicro.com/activeupdate/ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Inf 20240423 10:20:14 2764 22336 Server certificate issuer name: /C=US/O=Entrust, Inc./OU=See www.entrust.net/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K Inf 20240423 10:20:14 2764 22336 Server certificate subject name: /C=US/ST=Texas/L=Irving/O=Trend Micro Inc./CN=activeupdate.trendmicro.com Inf 20240423 10:20:14 2764 22336 TmSecureHandler call SSL_shutdown(). Inf 20240423 10:20:14 2764 22336 TmSecureHandler call SSL_shutdown() end. Inf 20240423 10:20:14 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:14 2764 22336 Unzipping... [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:14 2764 22336 Unzip return [0] Inf 20240423 10:20:14 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:14 2764 22336 [UPAU]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:14 2764 22336 [UPAU]Can not find item[3][0x48040237][L0][P0] info (for dup)can not find Inf 20240423 10:20:14 2764 22336 ready to copy D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini -> D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:14 2764 22336 Retry Counter: 1 Inf 20240423 10:20:14 2764 22336 [LOLD]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini Inf 20240423 10:20:14 2764 22336 [LNEW]Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini.tmp Inf 20240423 10:20:14 2764 22336 ignore item[3][0x48040237][L0][P0] Inf 20240423 10:20:14 2764 22336 flag "ForceDuplicatePatchagent" in configure file is off Inf 20240423 10:20:14 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:14 2764 22336 UpdateManager endwith 6 (60000): The local ActiveUpdate server is up to date. There are no new components to be duplicated from the official server. Inf 20240423 10:20:14 2764 22336 End TmuDuplicateEx() ------------------------------ Inf 20240423 10:20:14 2764 22336 Start TmuUpdateEx() Inf 20240423 10:20:15 2764 22336 there is no au.db or invalid, will skip self-update(include cert db) Inf 20240423 10:20:15 2764 22336 Creating Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:15 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\ini_xml.zip]... Err 20240423 10:20:15 2764 22336 Can not open file D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\ini_xml.zip Err 20240423 10:20:15 2764 22336 TmDownloader: Local file can not been opend Err 20240423 10:20:15 2764 22336 Downloader returns: 15 Inf 20240423 10:20:15 2764 22336 Download ini_xml.zip fail, try plain file. Inf 20240423 10:20:15 2764 22336 Downloading [D:\Apps\Trend Micro\OfficeScan\PCCSRV\DOWNLOAD\server.ini] to [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini]... Inf 20240423 10:20:15 2764 22336 TmDownloader: Succeeded getting the file Inf 20240423 10:20:15 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Err 20240423 10:20:15 2764 22336 Use the https phase as default, BUT, current index file should not have phase section. Inf 20240423 10:20:15 2764 22336 Serverini Analyzer Init: D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336\server.ini Inf 20240423 10:20:15 2764 22336 No need to update. Inf 20240423 10:20:15 2764 22336 Cleanning Temp dir [D:\Apps\Trend Micro\OfficeScan\PCCSRV\Web\Service\AU_Data\AU_Temp\2764_22336] Inf 20240423 10:20:15 2764 22336 UpdateManager endwith 4 (40000): There are no new components available. The product's components are all up to date. Inf 20240423 10:20:15 2764 22336 End TmuUpdateEx() ------------------------------ Inf 20240423 10:23:51 2764 22336 release context for thread: 22336